Dodge Grand Caravan Complaints

13,518 consumer complaints on file.

#11661834May 19, 2025
ENGINE
The contact owns a 2012 Dodge Grand Caravan. The contact stated that while driving 70 MPH on the highway, the vehicle inadvertently shut off. The contact stated that the steering wheel became inoperable. The contact was able to pull over safely and restated the vehicle. The contact stated that the failure progressed over time and the vehicle failed to start. The contact stated that several unknown warning lights were flashing on and off. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 130,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11661897May 19, 2025
ENGINE, POWER TRAIN
The contact owns a 2016 Dodge Grand Caravan. The contact stated that while driving at an undisclosed speed, the vehicle stalled, and the vehicle failed to shift into gear properly. There was no warning light illuminated. The contact became aware there was oil leaking from the front end of the vehicle near the engine compartment. The vehicle was towed to the residence. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 225,419.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11661727May 18, 2025
ELECTRICAL SYSTEM
I had the driver’s side power window go down and not go back up. Had the power window fixed by an auto shop. It was the regulator and motor for the power windows that went bad. $984 later it is now working. I’m reporting this so there’s a record of the issue on this vehicle. 2019 Dodge Grand Caravan GT. 85k miles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11661014May 14, 2025
POWER TRAIN, VISIBILITY, ELECTRICAL SYSTEM
The contact owns a 2006 Dodge Grand Caravan. The contact stated while driving 5-10 MPH and pulling out of the parking lot, the vehicle stalled. The contact was able to coast into a gas station. The contact stated that the engine was running, but the vehicle failed to respond while depressing the accelerator pedal. The vehicle was towed to the residence. The contact stated that the failure occurred while driving near the residence. The contact stated that upon turning off and restarting the vehicle, the vehicle responded as needed. Additionally, the contact stated that the sliding doors had failed to close and lock automatically and sometimes opened while driving. Additionally, the contact stated that one of the windows failed to roll down. The dealer was notified of the failure. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 130,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11660913May 14, 2025
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
The contact owns a 2017 Dodge Grand Caravan. The contact stated that the passenger's side sliding door failed to close properly. The contact had to force the door closed. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 52,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11660593May 13, 2025
ENGINE, FUEL/PROPULSION SYSTEM
Van is driven a few thousand miles per year since we purchased. Routine maintenance up kept and has just over 100K miles. Replaced coils, plugs as routine for maintenance but having a Cylinder 2 misfire, then it became #6 and now is "multiple random misfire" codes. vehicle shutters dangerously when driving and engine light comes on intermittently. EVERY person I know with this pentastar v6 has had identical problems!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11660631May 13, 2025
ENGINE
The vehicle has cut off twice since purchased two days ago while turning. No warning signs I almost hit a sign and another car. There's no way to control the car once the power stops.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11660405May 12, 2025
POWER TRAIN
Transmission has begun to slip in first gear and has shaking noticeable between 35-45 miles an hour and again much more noticeable shaking from 55-65 miles an hour. Letting off the accelerator seems to assist in this issue. There is an open recall for the transmission of this year vehicle for the transmission pump failing. For some reason our vehicle is not included in this recall. It is available for inspection, and I have contacted a dealer that already informed me the issue is not under the recall, but that the transmission is going bad and will probably no longer function by the end of this year due to the pump failure. I am not sure why our vehicle would have been excluded from this recall as this is a known issue. There are no check engine lights on and we were told by the dealership that the lights would not come on until the transmission failed due to the pump issue not a low fluid or sensor issue. I am going to have a second mechanic look at the vehicle tomorrow and I can provide further information at that point.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11658927May 5, 2025
ENGINE, POWER TRAIN
The vehicle began to shake and sputter on the highway. We were lucky enough to be able to pull over safely. This could have caused a major accident on a very busy highway. The check engine light came on. Called roadside assistance and had car towed to a mechanic. The mechanic shop said there was a recall on the vehicle and I needed to take it to the dealership. The car was towed to the dealership and the dealership said while there is a "general" recall, the recall was vin number specific and my vin number was not included. The recall number is 18v-524 related to the PCM Voltage. This is a KNOWN defect but Dodge did not include all vin numbers. The recall needs to be expanded to include this vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11658554May 2, 2025
ELECTRICAL SYSTEM
i received communication, regarding my 2018 Dodge Grand Caravan, stating that the warranty has been extended for the Sliding Door Power Lock Actuators. My passenger door lock actuator does not work and needs to be locked manually. It seems Dodge knows there is a problem, but has not issued a recall. I feel this is a major safety hazard, especially when I travel with my young grandchildren. If I use the electric lock function but forget to lock the passenger door manually it presents a safety hazard to the children as the door is not fully secured. I have enclosed the letter from Dodge regarding the problem. This was also listed asDOT Phone complaint # 11651258 Thank you.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11657782April 30, 2025
ENGINE, POWER TRAIN
I noticed some shifting issues, and some power loss along with an oil leak and the vehicle is not getting enough lubrication. The vehicle is only at 114010 miles and according to the dealership a new engine is needed. A new engine oil cooler was replaced however not the hoses and the problem still exists.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11657357April 28, 2025
POWER TRAIN
The contact owns a 2020 Dodge Grand Caravan. The contact stated that while driving at an undisclosed speed, the vehicle shuddered, and the transmission failed to properly shift intermittently. There was no warning light illuminated. The vehicle was taken to the dealer, where it was diagnosed that the transmission had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 91,715.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11657383April 28, 2025
POWER TRAIN
3 year old 2020 Dodge Grand Caravan sxt had failed transmission pump and transmission. I was driving 30 mph and it lunged forward fast after not changing gears for 2 miles. My warranty company put the wrong replacement transmission that is a closed transmission. It was from a junk yard reject with crumbled gasket leaking everywhere. Then a year later December 2024 they replaced gasket with liquid gasket. Now it smells like burning metal. Please tell me which transmission is correct? Closed transmission? What kkbd comes from Mopar factory? I requested Mopar because it must work with ECU. AXIOM WARRANTY REFUSED. PLEASE HELP ME GET MOPAR CORRECT PART BECAUSE NO SERVICE DEPARTMENT WILL HELP ME CHANGE FLUID OR CHECK FLUID LEVEL. I can send copies of receipt. Most of all it should be a recall and a Mopar transmission should be installed free from Dodge.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11656923April 26, 2025
SEATS
The passenger side headrest just exploded. It turns out that this is a safety feature that deployed on its own as part of the housing that holds the unit together just apparently broke. Had someone been sitting there, this would have blasted them in the back of the head. There were no warnings or messages. Now I'm concerned the driver side headrest will explode too while I'm driving and I have an exploded passenger headrest thats now not safe for passengers.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11656992April 26, 2025
UNKNOWN OR OTHER
Driver side sliding door stuck in lock position. Cannot open it with fob or manually
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11656578April 24, 2025
ENGINE, ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
My car shuts down while idling at a stop light. Before that happens, the rpm drops down, the car shakes a bit, and then the engine dies. What could be the problem?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11656371April 23, 2025
ELECTRICAL SYSTEM, STRUCTURE:BODY
Left/drivers side automatic door actuator failed, door would not open and actuator had to be replaced. Mechanic notes available upon request. Safety risk as door could not be accessed for evacuating the vehicle in the event of an emergency. Notification was issued from the manufacturer that this has been a concern in this model, but manufacturer did not replace it. The vehicle was independently inspected before replacing, and replacing the actuator remedied the issue. There were no warning signs or symptoms prior to failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11656170April 22, 2025
UNKNOWN OR OTHER
The rear sliding door lock actuator on the passenger stopped working. The door will not open or unlock.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11654789April 15, 2025
ELECTRICAL SYSTEM
A few weeks ago, our passenger side rear sliding door stopped locking. Yesterday when I unlocked the doors, a very loud noise came from the door. It has happened every time I have unlocked the doors since & it scares my kids every time. I assumed the issue was with the locking mechanism, also known as the actuator. Upon doing some more research I found that MOPAR had actually issued an extended warranty on this part but my VIN is not included in the extended warranty.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11654703April 15, 2025
STRUCTURE:BODY
Rear sliding door actuators prematurely fails causing loud noises and door to not operate properly. This makes it unsafe to drive with children in the vehicle. Dodge refuses to reimburse extended warranty claim.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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