Chevrolet Trax Complaints

293 consumer complaints on file.

#11655014April 16, 2025
ENGINE
While driving vehicle on the Interstate without warning the engine failed. When this occurred the vehicle was being driven at 65 MHP and a strong vibration began that was felt through the steering wheel. Additionally, the vehicle was in the inside lane and had to be maneuvered to get over and to the shoulder. The vehicle was towed to the dealership that it was purchased from which was approximately 150 miles from the breakdown. Dealer indicates a similar issue which I just read about today regarding a Chevy vehicle recall for bearings/cylinder issue. I am submitting this as I believe this recent recall that was announced may involve more Chevy models than were listed. We have been without the vehicle for over 2 months at this time. We have been informed that there are no engines available. This could also be tied to the other engine issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11654663April 15, 2025
UNKNOWN OR OTHER, ELECTRICAL SYSTEM
The front exhaust flex pipe leaked by a corrosive hole that allowed exhaust and CO carbon monoxide to escape making the drivers dizzy, nauseated, and with a headache. This also caused the vehicle to smoke, run rough and stall in traffic. This also required the post 02 sensor to be replaced.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11652025April 1, 2025
SEAT BELTS
I was in a auto accident where I was hit at a high speed on my passenger front side resulting in my airbags to deploy along with my seatbelt failing to hold me in the seat where the seatbelt became fully extended and unlatched and won’t retract back into place resulting in me having a perforated small intestine and colon damage. I had to have trauma surgery to repair my small intestine where I had 22 staples in my stomach and a hospital stay of 5 days as a result. Vehicle has not been inspected by an inspector, but was inspected by adjuster with auto insurance which stated they felt the seatbelt failed. A lawyer wouldn’t take the case to look further into the vehicle. The vehicle was on hold with the insurance agency but will be released for auction shortly. Since purchasing the vehicle, there has been numerous issues, including driver side window, not rolling down radio staying on while the car is shut off and door open and Bluetooth issue along with jerking of vehicle in motion.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11651996April 1, 2025
ENGINE, ELECTRICAL SYSTEM, STEERING
The contact owns a 2024 Chevrolet Trax. The contact stated that upon starting the vehicle, the stabili-trak system warning light illuminated. The stabili-trak not functioning, the engine, and steering was reduced. The vehicle was violently shaking and rumbling while driving. The information screen went black while driving. Intermittently, the rear driver's side window was inoperable. The service tire monitoring system was illuminated. Service side-detection system was displayed. The Lane Keep Assist not available warning light was illuminated. The adaptive control temporarily not available message was displayed. The contact called the dealer, who completed a software update and informed the contact that the vehicle might reset after restarting. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 1,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11649271March 19, 2025
ELECTRICAL SYSTEM
No cold AC only hot, car temps hit 107 as of 3/19/25 is believed to be the Evaporator system. I have an 8 month old baby this is very dangerous.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11649071March 18, 2025
VISIBILITY:WINDSHIELD
The contact owns a 2022 Chevrolet Trax. The contact stated that upon starting the vehicle, the contact became aware of a tiny crack on the passenger’s side of the windshield. The contact did not think much of the crack at first; however, over time, the crack started to expand. The local dealer was not contacted, and the vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 29,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11649005March 18, 2025
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
The contact owns a 2024 Chevrolet Trax. The contact stated that while driving at an undisclosed speed, the instrument cluster failed to function as intended. The contact stated that the instrument cluster displayed a black screen. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The contact stated that the instrument cluster software was updated in 2023 under an unknown recall repair. The manufacturer was made aware of the failure but provided no assistance. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 37,357.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11648486March 15, 2025
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, FORWARD COLLISION AVOIDANCE: WARNINGS
Vehicle will “disengage from adaptive cruise control” randomly and hard brake when there is nothing in front of the vehicle
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11647688March 11, 2025
ELECTRICAL SYSTEM
Sunroof keeps popping up when trying to close it, the radio defaults to original settings and won’t play will only play Apple CarPlay. And the instrument panel was black while driving.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11646604March 5, 2025
ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:IMMOBILIZER/PROXIMITY:KEY/SENDER
The contact owns a 2022 Chevrolet Trax. The contact stated while driving 50 MPH, the vehicle failed to operate as designed. The trunk light illuminated, and the message to “Keep Eyes on the Road” was displayed, because it might cause a serious accident or death. The contact stated that her garage was broken into, and there was a key fob in the glove compartment, and shortly after the break-in, the vehicle stopped operating properly. The vehicle was taken to the dealer and the contact was informed that the vehicle needed to be re-coded. The vehicle was re-coded along with the key fob; however, the failure persisted. The vehicle was not repaired for the most recent failure. The contact believed that the OnStar system had been hacked. The manufacturer was made aware of the failure. The failure mileage was approximately 47,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11646227March 4, 2025
VISIBILITY/WIPER
Wipers from the dealer are on back order in some cases and in the cases that they do have they they are trash wipers streaks and smears that just block visibility in snow and heavy rain additionally the arm attachment is completely different than any wiper attachment so you cannot get wipers from any auto part stores
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11645803March 2, 2025
VISIBILITY/WIPER
Unknown. The OEM wipers have a large streak in the main field of vision on the drivers side. They only last a FEW weeks with new OEM parts. I’ve tried getting aftermarket replacement s and they don’t fit properly.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11645772March 1, 2025
VISIBILITY/WIPER
OEM windshield wipers are failing after only 7000 miles of light use. Wipers smear the water across windshield making visibility extremely poor. There are zero compatible aftermarket wipers that fit the wiper arm. I have visited 3 auto parts stores and none fit. OEM replacements from dealerships are on long back order. I either have to try to use wipers that may fly off during use because the proprietary wiper arm design isn’t compatible with any aftermarket wipers or wait months for another set of poor quality OEM wipers.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11645753March 1, 2025
VISIBILITY/WIPER
There are NO wiper blades available for the 2025 Chevy Trax. It utilizes a unique and propertiary wiper arm that accepts no brand of commercially available wiper blades and the OEM Wiper Blades have been "Sold Out" as long as the vehicle has been available. I've been reduced to using a wiper blade sharpener and universal wiper blade refills just to maintain basic visibility in rainy conditions. Multiple 2025 Trax owners are reporting this issue online: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11645135February 26, 2025
POWER TRAIN
I am reporting a safety incident that occurred on [XXX] with my new GM vehicle, a 2025 Chevy Trax with roughly 3000 odometer miles. I was returning to Troy MI from Ann Arbor MI on [XXX] a roughly 50 mile drive, a driver with one passenger. The weather was good, no ice or debris on the roads. We exited the highway and proceeded north through several stoplights. Just before making a right turn into a destination, the vehicle seemed to slam to stop multiple times, causing loss of vehicle control. The abrupt behavior knocked the steering wheel out of driver hands and lurched us forward against the seatbelts. I parked and powered down, giving it a chance to reset. Then continuing to drive a short distance, the vehicle repeatedly abruptly halted at speeds over 30mph as if hitting a wall. There were no warning lights or alerts displayed on the instrument panel, and the vehicle had never behaved abnormally in any way prior to this incident. On Monday morning [XXX] the dealership immediately verified the condition, though offering no speculation to the cause. The service manager reported that upon test drive, the service tech said "he would have gone through the windshield if not belted in.” My passenger and I have between the two of us [XXX] years of experience working in automotive, for GM and suppliers, in production capacities, and for years driving dozens of leased vehicles and GM company cars. Neither of us have ever experienced a vehicle doing anything as dangerous as this brand new Trax did. Had the failure occurred during the highway portion of our drive that day - multiple congested highways [XXX] - we are certain we could have been killed and would have been a lethal danger to the drivers around us. An abrupt halt at high speed would have caused the car to roll and/or spin out of control. At the time of this report, the car is with the dealership with no root cause or repair estimation. We believe this is a transmission issue. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11644051February 21, 2025
ELECTRICAL SYSTEM
After shifting from reverse to drive, the main dashboard display went completely black and stayed black for the remainder of my drive cycle. During this incident, the infotainment screen remained working as normal. The dashboard display returned to normal operation at the next key-cycle (I waited 10 minutes and started again). Incident occurred February 19, 2025. It was dangerous because I could not see my speed, the engine temperature, or be aware of any warnings (had there been any). The engine appeared to run normally. I haven't driven again to test if the problem reoccurs. I haven't had the opportunity to bring to the dealership to evaluation.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11643559February 18, 2025
FUEL/PROPULSION SYSTEM, ENGINE
FUEL RAIL SYSTEM - The check engine light came on after only three days/156 miles! OnStar was contacted and a diagnostic was run indicating "The Engine and Transmission System is not performing as expected. An issue has been detected in the Fuel Management System used to maintain control and monitor fuel consumption." I took the vehicle back to the dealership and was advised that the fuel rail system needed to be replaced but the part(s) are not available and there is no projected date of arrival. NOTE: The vehicle has been sitting at the Service Center since December 28, 2024 awaiting necessary repairs.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11641252February 7, 2025
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
My touch screen and odometer. They periodically go black while driving . This is a safety hazard to me and my family . Yes this affects the safety of my family due to the screens over heating and going black where I can’t see speed or anything . Yes the car has been taken to dealer ship for many issues I have had .no it has not only the dealership .no signals at all
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11638576January 26, 2025
ENGINE, POWER TRAIN
1/23/25 This is the 3rd time the turbocharger has malfunction within 2 1/2 months and is once again at the dealership service department. Horrible smoke was filling the inside of the car while I was driving and smelled as though something was badly burning. The car had began shaking with minimal driving and loss of power. Electric dashboard not working which should indicate if there is any particular problems going on with my Trax. This is a real Safety Hazard. My car should be recalled in order to fix this hazardous problem once and for all!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11637558January 22, 2025
SERVICE BRAKES, ELECTRICAL SYSTEM, POWER TRAIN
Brake System malfunctioned. Brakes making horrible grinding noise at 25000 miles. Took to dealership under warranty and was told "that is just the sound that GM brakes make" and they refused warranty repair. Assured noise wouldnt worse, but continued. Paid to have brakes replaced and the SAME exact noise continues today. Brake fluid leaked everywhere and totally disabled the entire braking system while driving on the interstate. When the brakes went out, i loss power and it was difficult to steer. Tried receiving assistance from Chevrolet on many occasions until i gave up Car flashed a message suggesting vehicle was experiencing loss of power while driving down interstate, cleared the message and vehicle power remains weak. Code suggested turbo was going out. Car honks 2-3-4 times while in park only 5 minutes. Oil has to be changed constantly. Last oil change took 2 weeks before now having only 81% oil life. Forward collision warning warns when nothing is in front or around you. Lane keeping assistance cuts in and out and doesn't always work. Backup camera shows upside down often, and distorted. ECM warranty reset has been completed. Lane departure warning signals hazard where there is none and sometimes lane keeping assistance disallows me to remain in the middle of my lane so i have to cut it off. interior and exterior lights and radio have remained on for hours after locking vehicle and going inside my house.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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