Chevrolet Trax Complaints

293 consumer complaints on file.

#11680315August 13, 2025
ENGINE
I purchased the vehicle Oct. 19, 2023. I use the vehicle likely more than 99% of other owners. I drive for Amazon flex and had 54546 miles when I did my last oil change. I have changed the oil every 5000-7500 miles, including changing air filters regularly and spark plugs at 50,000. I also have always used higher quality oils from Mobil1 and ACDelco in the engine. This past weekend, a check engine light appeared and reduced power was noticed. The following day after restarting the car, the check engine light went away. It came back the following morning on the way to work, and went away after restarting in the afternoon. Code P0325 was the DTC for a knock sensor fault. During this time the MIL was illuminated, a slight metallic rattle sound was present at certain RPMs, but not loud or consistent. The same day after the last oil change and after delivering when going to moderatly accelerate to highway speeds, a sound characterized as a loud pop and bang occurred and smoke started flooding out of the engine. Reduced engine power and check engine lights appeared on the dash and the screens when black. I immediately braked and pulled to the side of the highway, where coolant and oil were flooding the side of the road. The vehicle is currently at the dealership where it was purchased, where I am expecting the “Total Engine Faliure” diagnosis.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11679655August 10, 2025
AIR BAGS, FORWARD COLLISION AVOIDANCE: WARNINGS
Ran into a cemex block with no light pole. The parking lot was dark and cemex block was not marked. Forward collision detection system did not work and airbag ejected some shrapnel cutting my arm and shatter ing my bone in forearm and wrist. I’m lucky it did not hit me in the head or I would be dead today. By the grace of god I’m still alive Amen !
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11677778August 1, 2025
ELECTRICAL SYSTEM
When my daughter and I were driving on the highway, the dash lights completely went out while driving at over 60 miles per hour. It was a scary experience. The dash lights came back on a few seconds later. This occurred in July 2024. I brought the vehicle into the dealership on July 23, 2024. I was informed there were no recalls on the vehicle and a computer scan of the vehicle revealed no problem codes. I was told since it is a new vehicle, it might just be a glitch in the system and to bring it in if there are any further problems. When I recently searched for recalls on 2024 Chevrolet Trax, I saw NHTSA ID: 23V744000 which addresses the issue I experienced. When I went to the dealership, I was informed that my specific vehicle (using the VIN) was not identified for recall. I expressed my concern because my daughter drives this car and the recall announcement indicates when the instrument panel goes blank, there is an increased risk of a crash, which I agree with. I would like to be included with the 2024 Chevrolet Trax vehicles already under recall for the experience I had when the car's instrument panel went blank. It is dangerous and I especially do not want my 18 year old daughter driving if it occurs again.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11677600July 31, 2025
ENGINE
We’ve only had the vehicle for a few months and while we were driving the engine rod basically broke in pieces damaging the engine and almost causing us to wreck. After looking at the other GM engines being recalled for engine rod issues and complete engine failure. This sounds like the same incident and needs to also be added to this. It’s put us out and almost caused us to wreck after only 11k miles on the vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11676954July 29, 2025
VISIBILITY/WIPER
The chrome trim reflects the sunlight directly into the drivers eyes anytime the sun is overhead. The sun visors are no help. This can cause temporary blindness. Suggest Chevrolet replace the chrome with a subdued color.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11676510July 27, 2025
ENGINE, SERVICE BRAKES, ELECTRICAL SYSTEM
The vehicle shut off completely while driving twice in 24 hours. Lost all power, brakes locked up, first incident on July 26, 2025. Vehicle did restart after and was able to drive home. Would not start, had no power on July 26, 2025. Tow truck came, jump started the vehicle. I pulled out of my driveway to take it to the dealer for service of issue, vehicle shut off as soon as I pressed the brake to stop at a stop sign and lost all power again. Brakes also locked up again after the vehicle lost power. Tow truck transported vehicle to the dealer from there.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11676401July 26, 2025
UNKNOWN OR OTHER
The dash design has a high gloss smooth painted surface with highly polished aluminum trim. The dash is at an angle that reflects light badly blinding the driver. Because the dash is at a similar angle on a large area, sometimes it’s impossible to position your hand to block all of the glare. It’s extremely dangerous when conditions are right. The polished aluminum should be overlaid with a semi gloss plastic trim and the paint needs coated with a clear matting agent to make them safe.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11676187July 25, 2025
POWER TRAIN
The contact owns a 2025 Chevrolet Trax. The contact stated while driving from a complete stop and while coming to a stop, the vehicle was jerking and the transmission experienced hard shifts. There was no warning light illuminated. The vehicle was taken to the dealer to be diagnosed, but the cause of the failure could not be determined. The dealer performed a required ECM software update; however, the failure recurred. The manufacturer was not notified of the failure. The failure mileage was approximately 5,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11675848July 24, 2025
UNKNOWN OR OTHER
While driving, all of a sudden dash went blank. No gauges, no speedometer, just a blank screen. I was near the dealer where I had purchased it and drove in. Service dept was closing but a mechanic disconnected the battery and reconnected it and the dash worked. The mechanic said he never heard of this happening before, but when I got home and researched it it has happened before. My wife uses the car to transport our grandkids, and I cannot imagine the screen going blank on the freeway at 65.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11675792July 24, 2025
UNKNOWN OR OTHER
My passenger side door is making a thumping noise and now I have to live with a passenger door thumping when closing
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11675210July 21, 2025
ELECTRICAL SYSTEM, LANE DEPARTURE: BLIND SPOT DETECTION
At roughly 20,000 miles, my cars' carplay connection begain to intermittently disconnect. Never could get it to reproduce the same results when at the dealership. At roughly 60,000 miles the VCU (vehicle cockpit unit) began glitching. It would flicker, go black and then come back after a few seconds. Now at 92,xxx miles (don't know how many miles because it's black right now) its off more than its on. I can't get access to important vehicle information including digital speedometer, milage, tire pressure, oil life span, miles left until my gas tank is empty, and more. This makes it impossible to adhere to an oil change done at proper intervals, knowing my exact speed when driving, or if I'm about to run out of gas. And i cant see my tire pressure if it fluctuates before the tire pressure sensor goes off, possibly preventing me from getting to safety BEFORE i have a flat tire. GM has a recall for the screens on the newer 2024 and 2025 Trax, but this has been an issue in the Chevy Trax since around 2016. Also while driving in rain or wet conditions, the side detection shuts off and the screen will say "Side Detection System Unavailable" and no longer works. I have not been able to take my car to the dealership because they want too keep it and I don't have another way to get to work or get groceries. This car is my lifeline.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11675000July 21, 2025
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
Complete Bluetooth failure. Apple CarPlay and Android Auto constantly disconnect. Has happened since driving off of the lot.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11673397July 14, 2025
ENGINE AND ENGINE COOLING
The contact owns a 2024 Chevrolet Trax. The contact stated while driving 65 MPH, the vehicle inadvertently lost motive power. The contact was able to pull over to the shoulder of the roadway, where the failure persisted. No warning lights were illuminated. The vehicle was towed to the dealer, who diagnosed a failure with the engine and observed a crack on the engine block. The contact was informed that the engine needed to be replaced. The vehicle was repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 25V274000 (Engine and Engine Cooling), but the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was 30,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11672689July 11, 2025
VISIBILITY/WIPER
I’m reporting a recurring issue with the windshield wiper blades on my brand-new 2025 Chevrolet Trax vehicle. The driver-side wiper blade consistently leaves streaks across the windshield, especially during rain. This significantly reduces visibility, particularly dangerous at night when glare from oncoming headlights worsens the problem. I’ve already had to replace the wiper blades multiple times in just a few months, yet the issue keeps coming back. This poses a serious safety risk, and I’m concerned that it may be a manufacturing or design defect affecting more vehicles. I am told by Chevy that I can only purchase the OEM wiper blades and I have yet to be able to find any aftermarkets that fit this car. I urge the NHTSA to investigate this issue before it leads to accidents or injuries.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11670476July 1, 2025
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL, ELECTRICAL SYSTEM
The contact owns a 2025 Chevrolet Trax. The contact stated while driving 75 MPH, the instrument panel and cluster became inoperable. The vehicle was taken to the dealer, where the failure could not be duplicated; however, the failure recurred, and the navigation system and other infotainment system functions engaged independently. The vehicle was taken back to the dealer, where an unknown wiring cable was replaced; however, the failure persisted. The vehicle was taken back to the dealer, where the contact was informed that an unknown wiring cable needed to be replaced, and the part was ordered. The vehicle was not repaired. The dealer denied vehicle rental assistance. The contact stated that the failure had been recurring intermittently. The manufacturer was not notified of the failure. The failure mileage was unknown.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11669954June 28, 2025
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
Vehicle’s digital dash will go completely black, will not respond to touches, radio will intermittently disconnect from Apple CarPlay. Radio replaced, problem persists. Yes the problem has been duplicated on numerous occasions by two separate dealerships and no resolution has been reached. No warning lights, no notifications, just sudden disconnection and reconnection or disconnection without any reconnection of device with non-responsiveness and occasional blacking out of screen on car. This has been ongoing since the purchase of the vehicle in May 2024, still no resolution.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11669952June 28, 2025
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, FORWARD COLLISION AVOIDANCE: WARNINGS
Vehicle will indicate a pedestrian or another vehicle in front of and activate forward collision detection with hard braking when there are no pedestrians or obstacles/objects on the road- problem persists after having a new radar system installed via dealership
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11669633June 27, 2025
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
UNKNOWN I’ve had my car for 11 months. When I first got the car I got it fully inspected and there were minor issues like tires and brakes. However, now the ac compressor is completely damaged and there may be contamination in my lines. This is not an owner issue. I take really good care of my car. I just don’t know how this could’ve happened if this wasn’t a manufacturer related issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11669180June 25, 2025
ENGINE
I was on the expressway and going the speed limit at 70mph and I get an engine light and a message that says Engine power is reduced. I had to quickly get over and was almost hit because it wasn’t wanting to stay at speed. I was unable to go over 55mph. It was very dangerous situation.I drove to the next exit and called dealership and made appt for the following Monday. I get the car home and we put the ODMI reader on it and it says air intake problems. My car is at 28,882 miles there is no reason the turbo has already gone out.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11668714June 23, 2025
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
I’ve had my 2025 Chevy tracks for less than a year at first having issues in January 2025. I was driving back from my son‘s birthday party and the entire dash just went black. I could not see the mile per hour I was going and I could not see my radio my entire front dash just blacked out for almost a minute. I was driving at the speed of 70 miles an hour when this occurred putting myself and others at risk I was able to pull over on the side of the highway to see the issue going on with my vehicle. I turned off my vehicle and turned it back on thank you. Maybe that would resolve the issue, but it clearly didn’t. I contact GM. I contact the dealership Dutch Miller and explain to them the issue that did did occur. I took it into a shop. The dealership looked at it. They updated it the system in my car. Which I thought that resolved the issue for a few months and now I’m back to the dash going black when I’m driving, took it back to the dealership again and they said that they couldn’t find any issues and we just gotta wait until a recall occurs with GM. Been contacting General motors about this issue. This is a safety hazard and extremely dangerous when you’re going speed limit at high speed and you cannot see anything on your dash it is terrifying and scary especially when you have your family in the car. Hopefully GM gets this fixed. It’s a brand new car should not have any issues.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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