Chevrolet Suburban Complaints

9,782 consumer complaints on file.

#11610785August 26, 2024
POWER TRAIN
6L80 transmission failure at only 82k miles. This is a known Chevrolet fail point on all vehicles equipped with this transmission yet Chevrolet does nothing to recall or repair the issue. Customer absorbs full cost of repair ($6k) and chevrolet acts like they know nothing about it. This happens on the highway at speeds and vehicles suddenly have no drive putting occupants at risk of other traffic and trying to get off the roadway where there may be no safe zone to stop.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11610020August 21, 2024
ENGINE
The contact owns a 2016 Chevrolet Suburban. The contact stated while driving approximately 50 MPH, the vehicle started driving rough and vibrating abnormally. The vehicle was taken to the local dealer who diagnosed that the lifters in the engine were faulty and needed to be replaced. The vehicle was repaired but shortly after retrieving the vehicle, the failure reoccurred. The vehicle was taken back to the local dealer who diagnosed the vehicle and determined that the lifters had failed again and needed to be replaced. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was 86,243.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11609084August 16, 2024
ENGINE, POWER TRAIN, FUEL/PROPULSION SYSTEM
The Active Fuel Management valves in cylinder 1,4,6&8 failed prematurely
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11608906August 16, 2024
AIR BAGS, ELECTRICAL SYSTEM, SEAT BELTS
Service safety restraint constantly reappears. Taken into dealership 3 times and still has not been fixed. This could cause serious injury or harm and I have 4 children 10 and younger. This has been an on going problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11608526August 14, 2024
POWER TRAIN
Suburban needs a new transmission with 85,000 miles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11608097August 12, 2024
POWER TRAIN
MY AUTO GEAR SHIFT DISINGAGED FROM THE TRANSMISSION THE CAR STARTED MOVING AS I WAS TRYING TO GET INTO THE DRIVER SEAT WITH DRIVER DOOR CATCHING THE TREE LIMBS AND OPENING THE DOOR AND ME HOLDING ONTO THE INSIDE DOOR HANDLE BROOKE AND I FELL ONTO THE GROUND WHEN THE CAR STOPPED BY BACKING OVER THE CURB AND HITTING ANOTHER TREE. THERE IS A BUSHING HOLDING THE CABLE TO TRANSMISSION LEVER AND MY AUTO TRANSMISSION SHOP AND LOCAL CHEVY DEALER HAVE BOTH TOLD ME THE FAULTY CABLE CONNECTOR GETS BRITTLE AND BREAKS. NO WAY TO SAFELY DRIVE AS I CANNOT MOVE.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11607481August 9, 2024
POWER TRAIN, VEHICLE SPEED CONTROL
The contact owns a 2017 Chevrolet Suburban. The contact stated that the vehicle suddenly lunged forward while driving approximately 30 - 40 MPH. The contact was able to maintain control of the vehicle. There were no warning lights illuminated. The contact was able to continue driving with no additional failures. The next day while the vehicle was idling at a stop sign, the contact attempted to accelerate however, the RPM increased but the vehicle failed to move forward. There were no warning lights illuminated. The vehicle had not been taken to the dealer. The vehicle had not been diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was 150,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11605691July 31, 2024
FUEL/PROPULSION SYSTEM
FUEL INJECTORS are malfunctioning. Engine light has come on multiple times flashing and goes off. Took it to Ernie Lee's Service Center & told fuel injectors are not functioning properly. I will be glad to allow it to be inspected upon request because they all need to be replaced & told there's a bulletin out but Universal Chevrolet told me it EXCLUDES 2017 SUBURBANS.. It started around 100,000 miles & I only have 125,000 miles on it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11604440July 25, 2024
FUEL SYSTEM, GASOLINE
The contact owns a 2011 Chevrolet Suburban. The contact stated that on several occasions while driving with the cruise control feature activated, there was a clanking noise coming from under the vehicle, and the contact smelled a fuel odor. The vehicle was steered to the side of the road and inspected. The contact stated that the fuel tank was swollen. The vehicle was taken to the residence. The vehicle was then taken to an independent mechanic who could not provide a cause for the failure. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 191,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11604465July 25, 2024
FUEL/PROPULSION SYSTEM
Fuel pump modulator, which has a recall for other vehicles for same part, malfunctioned which caused the vehicle to cut off while my son was driving on the highway without notice, where he had to avoid being hit while trying to make it to the shoulder for safety. The fuel pump module was tested by a service mechanic and was found to have corroded due to moisture. Prior to vehicle cutting off, there were no warning signals/signs, it just cut the vehicle off while driving on the highway.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11604238July 24, 2024
AIR BAGS
The contact owned a 2008 Chevrolet Suburban. The contact received recall notifications of NHTSA Campaign Number: 21V050000 (Air Bags) and would like to be removed from the recall distribution list because she no longer owns the vehicle. The dealer was contacted. The manufacturer was not contacted.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11603734July 22, 2024
ELECTRICAL SYSTEM
The 2022 Suburban lost all power and came to a dead stop in the travel lane of a busy major highway. The vehicle becoming disabled in the middle of flowing travel resulted in a rear end crash from a vehicle traveling approximately 60 MPH.
Crash:
Yes
Fire:
No
Injuries:
3
Deaths:
0
#11603498July 19, 2024
ELECTRICAL SYSTEM
The cluster of the speedometer
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11602421July 15, 2024
SERVICE BRAKES
Continuous "Trailer Brake System" alarm makes the vehicle undrivable due to to distraction
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11602226July 15, 2024
ENGINE, ELECTRICAL SYSTEM, POWER TRAIN
- Truck makes a sizzling sound when parked - Car wouldnt start and needed battery jump, unknown source draining the battery - Truck has engine issues , started shaking and died in the middle of the highway, GM replaced engine - Engine replaced after less than a week, truck would not start, Gm replaced starter - After 2 days and using the vehicle once, truck would not start again. GM is trying to root cause issue but cant find a resolution Since the car stopped when we were on the highway and none of the fixes seem to be working I am worried that the car will abruptly stop again and put my life and others at risk
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11601829July 13, 2024
UNKNOWN OR OTHER
I bought this vehicle in January 2019 . I had to have the AC worked on in April 2021. I was advised that the year 2017 had a recall on the same is mine is having… now in 2024 my AC has to be fixed again for the same thing … this is not a cheap fix. It should be under a recall .. please if u can help in any way i would very much appreciate it.. thank u
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11601810July 13, 2024
VISIBILITY/WIPER
Wipers quit working while driving through a rain episode. We tried to have the car to "reset", stopped at a gas station, stopped the car, we all got off and locked the car for at least 5 minutes. Still no wipers.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11601501July 12, 2024
ELECTRICAL SYSTEM, SEAT BELTS, AIR BAGS
A warning message appeared on my 2021 Chevy Suburban dashboard that says "Service Safety Restraint System". This impacts the airbag control module under the driver seat. After doing some research on my own this is a TSB PIT5759 but it is not covered under a recall, as per my local dealership. I took the vehicle to the Chevy dealership where purchased and was told this is not a recall or warranty part. This is very disappointing as it impacts the airbag controls which in an accident could cause severe injury or death.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11601299July 11, 2024
ELECTRICAL SYSTEM
My suburban 2007 drains battery overnight, tried different alternator and batteries but continuously drains battery’s.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11600987July 10, 2024
ENGINE
Clanking, stalling , wouldn’t go into gear. Had to have the truck flatbed to AAMCO. Was told transmission. Call Chevy during issue’s and told vehicle was not part of recall. Transmission had to be replaced.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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