Chevrolet Suburban Complaints

9,782 consumer complaints on file.

#750566August 16, 2001
TIRES
TRAVELING @ APPROXIMATELY 65MPH ON A CONCRETE HIGHWAY TODAY, THE TIRE PREVIOUSLY MENTIONED, A FIRESTONE TIRE MODEL STEELTEX, SIZE LT235/85R16, WITH A DOT NUMBER VDOR CRA244, TOTALLY AND UNEXPECTEDLY BLEW APART. MY WIFE WAS DRIVING AT THE TIME AND HAD TO FIGHT TO KEEP FROM LOOSING CONTROL. I WILL BE CONTACTING FIRESTONE POSSIBLY AS SOON AS TOMORROW. PLEASE ADVISE IF YOU NEED ANY FURTHER INFORMATION A.S.A.P.*AK (DOT NUMBER: VDORCRA244 TIRESIZE: SEE ABOVE)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#894514August 16, 2001
SEAT BELTS:FRONT:RETRACTOR
PASSENGER'S SIDE SEAT BELT WILL START RETRACTING WHILE YOUR DRIVING WITHOUT PUTTING FOOT ON BRAKE. IT FEELS LIKE THE SEATBELT IS SUCKING PASSENGER INTO THE SEAT. CONSUMER HAS CONTACTED DEALER, AND THEY REPLACED SEATBELT. CONSUMER IS STILL HAVING THE PROBLEM.*AK *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#750429August 14, 2001
TIRES:TREAD/BELT
TREAD SEPARATION. AMBIENT TEMP 96 DEGREES. INFLATION 80 POUNDS COLD. MUD/SNOW TREAD. TOWING 6200 LB TRAVEL TRAILER WITH EQUILIZING HITCH.*AK (DOT NUMBER: VN11B3A477 TIRESIZE: LT24575R16)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#750491August 14, 2001
SEATS
SEAT FAILURE-THE DRIVER SIDE SEAT SUPPORT BROKE CAUSING THE SEAT TO LURCH FORWARD AND BACKWARD UPON STOPPING AND STARTING OF THE VEHICLE ACCOMPANIED BY A LOUD POPPING NOISE. DEALER IS REPLACING SUPPORTS ON BOTH THE DRIVER AND PASSENGER SEAT SINCE THE PASSENGER SEAT WAS ALSO LOOSE OR CRACKING. ENGINE-THE ORIGINAL ENGINE IN THE TRUCK FAILED. THE CRANKSHAFT ROD BEARINGS WERE BADLY WORN. THE TROUBLE WAS DETECTED BY A SLIGHT KNOCK IN THE LOWER PART OF THE ENGINE. THE NEW ENGINE STARTED TO PRODUCE A "TAPPING NOISE" UPON COLD START UP. THE DEALER SAID THIS WAS A NORMAL NOISE DUE TO LOOSE PISTONS (SLAP). THE NOISE SUBSIDES AFTER ABOUT 4 MINUTES OF WARM-UP. IF THIS IS PISTON SLAP, THE ENGINE WILL WEAR FASTER CAUSING PREMATURE FAILURE. I CALLED GM AND THEY WERE NOT INTERESTED IN THE DISCUSSING OR HELPING WITH LATTER PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#894316August 14, 2001
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC
VEHICLE HAD A BRAKE PROBLEM. WHEN CONSUMER WENT TO STOP VEHICLE VIBRATED INTERMITTENTLY. CONTACTED CHEVROLET, AND CHEVROLET STATED IT WAS THE CHARACTERISTIC OF VEHICLE, AND WASN'T ANYTHING THEY COULD DO ABOUT THE PROBLEMS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#750231August 11, 2001
ELECTRICAL SYSTEM:IGNITION:MODULE
WHILE DRIVING VEHICLE AT 40+ MPH, THE ENGINE CUTS OFF COMPLETELY. FEEL THAT THIS IS A SAFETY CONCERN AS THE VEHICLE JUST "DIES" AND VEHICLE HAS TO BE GUIDED TO SHOULDER. FIRST INCIDENT HAPPENED ON INTERSTATE 95 N , JUST SOUTH OF RICHMOND, VIRGINIA, RETURNING HOME WITH OUR 4 CHILDREN. FOUND OUT LATER FROM A DEALERSHIP THAT THE 20 AMP FUSE CALLED THE ECM WAS BLOWN. SINCE THE FIRST INCIDENT IN MAY THIS PROBLEM HAS OCCURRED 4 MORE TIMES. WE GUIDE VEHICLE TO SIDE OF ROAD AND REPLACE THE FUSE, START THE ENGINE TWICE AND WE ARE ON OUR WAY. AT THIS TIME, THE VEHICLE IS AT THE DEALERSHIP, HOOKED UP TO A "TECH II" COMPUTER FOR FURTHER DIAGNOSTICS. HAVE INFORMED DEALERSHIP THAT I WILL NOT ACCEPT VEHICLE UNTIL THIS PROBLEM HAS DEFINITELY BEEN RESOLVED, AS WE ARE ONCE AGAIN HEADED ONTO INTERSTATE 95 AND MAY NOT BE SO LUCKY NEXT TIME. THANKS FOR YOUR TIME, PLEASE DO NOT HESITATE TO CONTACT ME AS WE ARE VERY EAGER TO GET TO THE BOTTOM OF THIS POTENTIALLY DANGEROUS PROBLEM. MARYANNE COMBS (703) 266-3173.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#894054August 10, 2001
SEAT BELTS:FRONT:RETRACTOR
DRIVER'S SEAT BELT WILL NOT PULL OUT. HAS BEEN REPLACED 3 TIMES. PASSENGER FRONT SEATBELT WILL NOT PULL OUT, REPLACED 4 TIMES. *AK *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#894033August 10, 2001
VEHICLE SPEED CONTROL
WHEN ACCELERATING ENGINE DID NOT RETURN TO A NORMAL LEVEL. IT SUPPOSE TO RETURN TO 800 RPMS, INSTEAD IT HUNG UP AT ABOUT 700 RPMS ALSO, IT DID THIS AT HIGHWAY SPEED. CONSUMER HAS CONTACTED DEALER, AND DEALER RESET COMPUTER AND CLEANED CARBON. HOWEVER, PROBLEM KEPT RETURNING. THIS WAS DANGEROUS BECAUSE WHEN ACCELERATING AND TAKING FOOT OFF OF GAS PEDAL VEHICLE DID NOT SLOWDOWN, IT STAYED RIGHT AT THAT SPEED. PLEASE PROVIDE ANY FURTHER INFORMATION. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#562449August 9, 2001
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
DURING AN EMERGENCY BRAKING SITUATION THE ABS SYSTEM ENGAGED BUT THE VEHICLE EXPERIENCED EXTENDED STOPPING DISTANCE, ON ONE OCCASION A MINOR CRASH OCCURED BUT NO INJURIES WERE SUSTAINED AS A RESULT. NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#562427August 8, 2001
AIR BAGS, SEATS:FRONT ASSEMBLY:RECLINER, SEATS
THE CONSUMER WAS HIT FROM BEHIND BY A PICK UP WHICH WAS TRAVELING ABOUT 55 MPH, UPON IMPACT THE VEHICLE WENT 118 FEET THROUGH A FENCE, THE SECOND THIRD ROW SEATS COLLAPSED AS THEY WERE PUSHED FORWARD AFTER IMPACT, THE PASSENGER SEAT CAME OFF THE TRACK COMPLETELY, THE DRIVER AND PASSENGER SEATS ALSO COLLAPSED DURING IMPACT AND THE AIR BAGS FAILED TO DEPLOY, DRIVER AND PASSENGER SUSTAINED BACK AND NECK INJURIES. NLM
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#893810August 8, 2001
VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR
WINDSHIELD WIPERS WILL STOP WORKING AT ANY TIME. WHEN WINDSHIELD WIPERS GO OFF CONSUMER IS NOT ABLE TO TURN THEM BACK ON. CONSUMER S HAS EXPERIENCED SAME PROBLEM AS MENTIONED IN RECALL 98 V 150 001. CONSUMER HAS CONTACTED DEALER. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#893854August 8, 2001
TIRES:TREAD/BELT
AFTERMARKET TIRE LT265/75R16 SIZE. ON TWO SEPARATE OCCASIONS TREAD ON REAR TIRES SEPARATED AT HIGHWAY SPEEDS. FIRESTONE RETAILER HAS INSPECTED THE TIRES. *AK DOT NUMBER 7BW8PDA 407. *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#749987August 7, 2001
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC, SUSPENSION:FRONT:SPRINGS:TORSION BAR, POWER TRAIN:AUTOMATIC TRANSMISSION, POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT, ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR, ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD
I STARTED EXPERENCING PROBLEM AT APPOX. 12000 MILES WHEN THE FRONT BRAKES WORE OUT PREMATURLLY,SOME AFTER AT APPOX. 20000 MILE I HAD UNUSUAL TIRE WEAR, ( I WAS TOLD IT WAS MY FAULT) IT WAS THE RIGHT TORSION BAR OUT OF ADJUSTMENT AND EVEN THOUGH THE VEHICLE HAD ONLY 27668 MILE I HAD TO PAY 1/2 THE COST APPOX $225.00 AFTER FIGHTING ALL THE WAY TO THE EXECUTIVE OFFICES,THE SPEED SENSITIVE STEERING STARTED ACTTING UP AT APPOX. 40000 MILES SUDDENLY CAUSING THE STEERING WHEEL TO SLIP UNACCPECTEDLY.THIS PART WAS REPLACE N/C , I HAVE GONE THROUGH 3 ALTERNATORS THE FIRST AT APPOX. 38000 MILE STANDING ME IN BUFFALO ,TX 120 MILES FROM HOME ON A SUNDAY NIGHT, THE SECOND AND THIRD HAPPEDED IN THE CITY HOWEVER I NOW CARRY A SPARE ALTENATOR AND TOOLS BECAUSE WHO KNOWS WHEN IT WILL GO OUT NEXT, I HAVE REPLACED THE POSITIVE SIDE BATTERY CABLES TWICE BECAUSE OF DESIGN THE LOOSEN AND THE ACR AND SHORT OUT, THE AUTO MATIC TRANSMISSION WENT OUT AT 53939 DUE TO COOLENT GETTING INTO THE UNIT I HAD TO PAY 25% OF THIS REPAIR APPOX. $525.00 THAT TRANSMISSION FAILED AT 69015 ONLY 15K+MILES LATER WITH THE WARRENTY CARD IN HAND I THOUGHT MAYBE THIS WAS IT ,AT 107,267 MILES THAT TRANSMISSION FAILED AND WITH ONLY 38K+ MILE ON A UNIT THAT CARRYS A 3YR/50K WARRENTY GM REFUSES TO FIX OR REPLACE THE UNIT MY TRUCK HAS BEEN SITTING AT THE DEALERSHIP SINCE 06/15/2001 WHILE I HAVE BEEN ONCE AGAIN FIGHTING WITH GM TO NO AVAIL ,( I WAS OFFER A CUSTOMER LOYALTY CERT. FOR $500. 00 TO SETTLE THIS ISSUE THE TRANSMISSION COST $2500. TO REPLACE NOT INCLUDING THE MOTOR MOUNT THAT BROKE WHEN THE UNIT LOCKED UP AT APPOX. 35 MPH ALL THE ADVERTISING MILLION AND BILLIONS OF $$$$$ SHOULD BE SPENT MAKING SURE THAT THEN PRESISTENT PROBLEM DO NOT ACCURE, NOT WHEN YOU SPEND 35K- 45K- FOR A VEHICLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#749931August 6, 2001
TIRES
THERE ARE SMALL HUNKS OF TREAD MISSING ON THE TWO FRONT TIRES IN DIFFERENT PLACES. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#749937August 6, 2001
STEERING:HYDRAULIC POWER ASSIST SYSTEM
SUDDEN, UNEXPECTED OVERSTEERING IN TURNS, VEERS INTO TURNS, INTERMITTENT. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#893524August 6, 2001
TIRES:TREAD/BELT
LT265/75R16, DOT UNKNOWN, REPLACEMENT TIRE WITH 10000 MILES ON A 1998, CHEVROLET SUBURBAN. WHILE DRIVING 63 MPH REAR DRIVER'S SIDE TIRE EXPERIENCED TREAD SEPARATION. NO ACCIDENT.*AK *YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#749738August 3, 2001
VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR
I HAVE SPOKEN WITH CHEVROLET AND THEY DO ACKNOWLEDGE THIS AS A PROBLEM ON SOME SUBURBAN'S BUT MY VIN DOES NOT QUALIFY FOR THIS FIX. I BELIEVE THESE SYMPTOMS ARE THE SAME AS THE RECALL THAT WAS ISSUED IN 1998'. CAMPAIN #98043.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#749530August 1, 2001
STEERING:LINKAGES:ARM:IDLER AND ATTACHMENT, ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT, VISIBILITY:WINDSHIELD WIPER/WASHER
WHEN I BOUGHT THE TRUCK USED (85000 MLS)IT HAD A BAD FRONT END IDLER LINK AND A BAD A/C CLUTCH BEARING. NOT LONG AFTER I BOUGHT IT I HAD TO REPLACE THE ALTERNATOR. I ALSO NOTICED THAT THE BRAKES DIDN'T STOP THE VEHICLE LIKE THEY SHOULD AND I WAS SCARED TO LET MY WIFE DRIVE IT BECAUSE OF THE SPONGY BRAKES. I TOOK IT IN SEVERAL TIMES TO DIFFERENT SHOPS AND ALSO THE DEALER TO HAVE THEM LOOK AT THE BRAKES AND WAS ALWAYS TOLD THAT THE BRAKES ON THIS MODEL WERE JUST THAT WAY. I PUT NEW ROTORS AND PADS ON THE FRONT AND NEW REAR DRUMS AND SHOES AND REPEATEDLY BLED THE SYSTEM WITH SLIGHT IMPROVEMENT. IT ACTS AS THOUGH THERE IS A RESTRICTION IN THE BRAKE LINE TO BOTH FRONT AND REAR. IT ACTS AS THOUGH THEY DESIGNED THE THING NOT TO STOP QUICKLY. I UNPLUGGED THE MOTOR TO THE ABS SO THAT AT LEAST IT WOULD SQUEAL A TIRE. THE LACK OF SURE LOW SPEED STOPS HAS CAUSED 2 NEAR MISS ACCIDENTS AND 1 T BONE WHICH HAS RAISED OUR INSURANCE RATES. I HAVE LEARNED TO DRIVE THE THING ANTICIPATING STOPS AND PREBRAKING. I WENT TO THE DEALER AND JUST LIKE WITH THE WINDSHIELD WIPER CIRCUIT BOARD THAT SHORTED OUT WHEN IT GETS WET THEY TOLD ME THAT FOR MY SPECIFIC MODEL THERE WERE NO RECALLS AND THEY REFUSED TO LOOK AT IT. TO ADD INSULT TO INJURY LAST WEEK THEY SENT US A MAILER SAYING THAT THEY WOULD REPLACE MY BRAKE PEDAL WITH A DIFFERENT ONE TO GIVE ME A "BETTER FEEL". THAT WON'T DO ME MUCH GOOD IF I'M STUCK UNDER A BUS!!!!! I HAVE A VEHICLE WHICH HAS SUBSTANDARD BRAKES, WHICH WERE DESIGNED THAT WAY AND THEY WON'T DO A [XXX] THING ABOUT THEM. I LIKE A LOT OF THINGS ABOUT THE TRUCK BUT THE BRAKES SUCK BIG TIME.*AK INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#749566August 1, 2001
VISIBILITY:WINDSHIELD WIPER/WASHER
WINDSHIELD WIPERS DON'T WORK OR STOP WORKING IN RAIN. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#749578August 1, 2001
VISIBILITY:WINDSHIELD WIPER/WASHER
WINDSHIELD WIPERS WORK INTERMITTENTLY WHEN ITS RAINING AND THEY DO NOT WORK WE SOMETIMES NEED TO STOP BECAUSE OF POOR VISIBILITY. APPEARS TO BE THE SAME AS CAMPAIGN 98V150001, BUT MY VIN IS NOT LISTED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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