Chevrolet Suburban Complaints

9,782 consumer complaints on file.

#896346September 14, 2001
AIR BAGS:FRONTAL
WHILE DRIVING 30-35 MPH VEHICLE HIT A FIRE HYDRANT, THEN A TREE. NEITHER AIRBAG DEPLOYED, NO INJURIES. DAMAGE TO VEHICLE UNKNOWN AT THIS TIME. IMPACT WAS MIDDLE OF FRONT OF VEHICLE. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#896302September 13, 2001
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS, ELECTRICAL SYSTEM:12V/24V/48V BATTERY
WHILE TRAVELING APPROXIMATELY 30 MPH ALL BRAKE OPERATION HAD FAILED. DEALERSHIP EXAMINED VEHICLE, AND DETERMINED THAT BATTERY FLUID HAD LEAKED ON BRAKE LINES, CAUSING BRAKE FAILURE. THERE WAS NO CRASH OR INJURY TO REPORT. PLEASE PROVIDE ANY ADDITIONAL INFORMATION / ATTACHMENTS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#785605September 12, 2001
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS, STRUCTURE:BODY:DOOR, POWER TRAIN:MANUAL TRANSMISSION
BRAKES SQUEAL, THE MASTER CYLINDER WAS REPLACED WHICH HELPED FOR A SHORT PERIOD OF TIME, AND THE PROBLEM HAS REOCCURED, THE BRAKES STOP SUDDENLY JUST ABOUT THROWING THE PASSENGERS THROUGH THE WINDSHIELD, DEALER INFORMED CONSUMER THAT MUD AND DIRT ARE CAUSING THE PROBLEM AND CAN NOT SEEM TO KEEP IT REPAIRED.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#752049September 10, 2001
SUSPENSION:FRONT, POWER TRAIN:AUTOMATIC TRANSMISSION
THE TRANSMISSION SHIFTED VERY HARD AND MAKE A LOUD "CLUNKING" NOISE WHEN SHIFTING INTO FORWARD GEARS AFTER ABOUT THE FIRST 100 MILES. IT WAS TAKEN IN TWICE WHILE STILL UNDER WARRANTY AND I WAS TOLD THERE WAS NOTHING WRONG WITH IT. THE THIRD TIME I TOOK IT IN IT WAS GETTING EXTREMELY BAD, IT WAS NOW OUT OF WARRANTY, AND I WAS TOLD I NEEDED A NEW TRANSMISSION. THE FRONT END HAS BEEN ALIGNED TWICE WITHIN 15,000 MILES AND STILL PULLS HARD TO THE RIGHT. THE ABS SYSTEM HAS FAILED PERIODICALLY OVER A SIX MONTH PERIOD OF TIME - IT WAS REPORTED THREE TIMES. THE THIRD TIME THEY FINALLY DISCOVERED THAT THE SENSOR MODULE ON THE FRONT HUB WAS DEFECTIVE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#562992September 6, 2001
FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM:INJECTORS, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS, VISIBILITY:WINDSHIELD, VISIBILITY:GLASS, SIDE/REAR, STRUCTURE:BODY:BUMPERS, SUSPENSION:FRONT:SHOCK ABSORBER, STEERING:HYDRAULIC POWER ASSIST:PUMP, EQUIPMENT:APPLIANCE:AIR CONDITIONER
FAULTY INJECTORS CAUSED THE VEHICLE TO MISFIRE AND CAUSED THE CHECK ENGINE LIGHT TO ILLUMINATE.NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#751760September 6, 2001
WHEELS:RIM
ORIGINAL WHEEL HAS A CRACK GOING THROUGH THE ENTIRE RIM. NO EXTERNAL DAMAGE TO THE RIM JUST A CRACK THAT APPEARS TO BE READY TO CAUSE COMPLETE FAILURE OF THE RIM. I HAVE PICTURES OF THE CRACKED WHEEL WHICH IS VERY SCAREY WHEN YOU IMAGINE OUR FAMILY OF 6 DRIVING AT 65-70 MPH WHILE ON VACATION. I HAVE KEPT THE WHEEL FOR REVIEW BY ANYONE THAT WOULD LIKE TO SEE IT IN HOPES THAT IF THERE IS A PROBLEM, THIS MIGHT HELP AVOID UNNECESSARY PROBLEMS. THE CRACK APPEARS TO HAVE BEEN THERE FOR SOME TIME AS IT IS NOT A CLEAN METAL APPEARANCE. IT IS FILLED WITH WHAT APPEARS TO BE ROAD DIRT AND LOOKS AS IF IT HAS BEEN THERE FOR A WHILE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#751793September 6, 2001
TIRES
THE FIRST PROBLEM THAT I HAD WITH THESES TIRES WAS BACK IN JULY OF 2000. ON BOTH OF THE FRONT TIRES THE BELTS HAD BROKEN AT THAT TIME THE TRUCK HAD ABOUT 12,000 MILES ON IT. THE PROBLEM WAS CAUGHT BEFORE ANY SEPARATION HAD HAPPENED. THEN ON 8/17/01 I WAS DRIVING ON I215 AND THE TRUCK PULLED HARD TO THE RIGHT AND THERE WAS A LOUD BANG. I BROUGHT THE TRUCK BACK UNDER CONTROL AND PULLED OVER TO THE SHOULDER AND GOT OUT. I WALKED AROUND TO THE FRONT RIGHT SIDE AND THE TIRE HAD SEPARATED, IT DIDN'T GO FLAT. THEN EXACTLY A WEEK LATER I HAD THE LEFT FRONT TIRE BLOWOUT. THIS TIRE WAS IN PIECES. AFTER THE FIRST SEPARATION I CALLED FIRESTONE AND WAS TOLD TO TAKE IT TO A FIRESTONE DEALER IN MY AREA TO HAVE THE REST OF THE TIRES LOOKED AT. I DID THAT I TOOK IT TO TED WIENS ON WARM SPRINGS. AT THAT TIME I SPOKE WITH COURTNEY HE CAME OUT LOOKED AT THE FIRST TIRE AND SAID SINCE I WAS CLAIMING PRODUCT LIABILITY FOR THE DAMAGE TO MY TRUCK HE SAID ALL HE WOULD DO IS REPLACE THE TIRE AND NOTHING MORE. I ASKED HIM TO PLEASE LOOK AT THE OTHERS HE TOLD ME THERE WAS NOTHING MORE HE COULD DO. SO I LEFT BOUGHT THE TIRE SOMEWHERE ELSE AND HAD IT MOUNTED AND THE OTHERS CHECKED. I WAS TOLD AT THAT TIME THE TIRES SEEMDED FINE NO SIDWALL DAMAGE AND PLENTY OF TREAD. THEN I HAVE THE 2ND SEPERATION. I WENT BACK TO TED WIENS AND SPOKE TO THE OWNER CARLOS. HE TOOK THE TRUCK TO THE BACK LOOKED AT THE REMAING 2 TIRES SAID THE TREAD WAS AT 10/32 NO SIDE WALL DAMAGE AND CALLED FIRESTONE. FIRESTONE TOLD HIM SINCE THE TIRES HAD NO CRACKING THEY WOULD DO NOTHING. HE DID REPLACE THESE TIRES FOR ME. FIRESTONE WOULD NOT. I FEEL LET DOWN BOTH BY FIRESTONE AND CHEVROLET. I HAD NO CHOICE AS TO WHAT KIND OF TIRES WOULD BE ON THE TRUCK WHEN I BOUGHT IT. NEITHER ONE IS NOW TO EAGER TO HELP ME. I HAVE $5,000.00 IN DAMAGE TO A LEASED VEHICLE AND NO ONE WILLING TO STEP UP AND HELP.*AK (DOT NUMBER: V611B1A468 TIRESIZE: LT24575R16)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#895845September 6, 2001
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
CONSUMER SMELLED GAS IN AND OUTSIDE OF VEHICLE WITH BUBBLING SOUNDS FROM FUEL TANK. WHEN CONSUMER OPENED FUEL TANK A 12 FOOT STREAM OF FUEL SPRAYED OUT OF TANK. DEALER HAS BEEN CONTACTED, AND COULD NOT DUPLICATE PROBLEM. PLEASE PROVIDE FURTHER INFORMATION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#895897September 6, 2001
SEAT BELTS
A BOLT BROKE FROM THE SEAT THAT IS ATTACHED TO TRACK ANCHORS, CAUSING SEAT TO MOVE BACK AND FORTH WHILE DRIVING.*AK *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#751746September 5, 2001
TIRES:TREAD/BELT
TREAD SEPARATION, LOST TOTAL TREAD CAP.$ 2800 DAMAGE TO VEHICLE. *AK (DOT NUMBER: D11Y7HV387 TIRESIZE: T245-75-16)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#895687September 4, 2001
TIRES
WHILE DRIVING ABOUT 70MPH LEFT FRONT TIRE BLEWOUT. SIDEWALL BLEWOUT, AND PART OF TREAD CAME OFF. HAD NOT CALLED GOODYEAR. TIRE SIZE P245/75R16. *AK GOODYEAR TIRE, 38 PSI, CONSUMER STATES THE ROAD WAS DRY AND THERE WAS NO DEBRIS ON THE ROAD. *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#751613September 4, 2001
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS
BRAKE LINE FAILURE THAT WOULD HAVE CAUSED BRAKE FAILURE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#751630September 4, 2001
EQUIPMENT:APPLIANCE:AIR CONDITIONER
CLIMATE CONTROL WIRE BEHIND GLOVE BOX CAUGHT FIRE ALSO CC MODULE OVERHEATS/SHORTS W/O TRIPPING CIRCUIT FUSE. *AK
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#751667September 4, 2001
TIRES
AFTER I PURCHASED A REPLACEMENT SET OF TIRES ( IDENTICAL TO ORIGINAL EQMT TIRES) I NOTED A VIBRATION WOULD DEVELOP ABOVE 63 MPH. I TOOK THE CAR BACK TO DEALER ( A FIRESTONE STORE )... THEY RE-BALANCED THE TIRES...THE VIBRATION CONTINUED...A SECOND TRIP TO THE DEALER RESULTED IN NOTHING- THEY SAID THE PROBLEM MUST BE IN THE VEHICLE EVEN THOUGH I POINTED OUT THERE WAS NO VIBRATION WITH THE OLD TIRES...THEY REFUSED TO TEST DRIVE THE CAR. AFTER DRIVING THE VEHICLE SOME 43,000 MILES ( MOSTLY STAYING AROUND 60 MPH) ONE TIRE BLEW OUT IN THE SIDEWALL WITH A RADIAL FAILURE FROM THE TREADBELT TO THE BEAD.. A 'CATASTROPHIC' FAILURE. NO ACCIDENT OR DAMAGE TO THE VEHICLE RESULTED BUT THE VIBRATION WENT AWAY AS SOON AS THE SPARE HIT THE ROAD. THE DEALER ADJUSTED AT 50% COST OF A NEW TIRE ON A "ROAD HAZARD" WARRANTY EVEN THOUGH THE TIRE WAS OBVIOUSLY DEFECTIVE FROM NEW. NOW I AM RUNNING ON 3 REMAINING TIRES AND NOW FIND A SIMULAR VIBRATION DEVELOPS AT 70 MPH. *AK (TIRESIZE: 245 75 R16)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#751534September 2, 2001
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR
GAS FUMES CAN BE SMELLED INSIDE AND OUTSIDE THE VECHICLE WHEN OUTSIDE TEMPS REACH OVER 105 DEGRESS. HAS BEEN WITNESSED BY TWO CHEVROLET SERVICE MANAGERS AND HEAD MECHANIC. HAS BEEN SERVICED 5 TIMES BY BRADLEY CHEVEROT AND I HAVE BEEN TOLD THAT THE REGIONAL REP HAS STATED THAT THE FUMES BOTH VISABLE AND ODOR ARE VERY NORMAL. BOTH THE SERVICE MANAGER AND HEAD MECHANIC HAVE STATED THAT THEY FEEL THE CAR IS NOT SAFE AND WOULD NOT PUT THEIR FAMILIES IN MY VEHICLE. THE VECHILE SMELLS UP MY ENTIRE HOME WITH GAS FUMES AND HAS TO BE PARKED OUTSIDE OF THE GARAGE. THE ENGINEERS HAVE ASKED THAT A COUPLE OF PARTS BE CHANGED ON MY VECHILE TO PASAIFY ME, BUT THAT IT IS PROBABLY MY FAULT, I MUST HAVE OVER FILLED THE GAS TANK - AND I WAS ASKED "JUST WHAT EXACTLY ARE YOU DOING MRS. ANDERSON TO CAUSE THIS PROBLEM?". I HAVE BEEN TOLD BY THE DEALERSHIP THAT SEVERAL CARS IN LAS VEGAS AND TEXAS HAVE REPORTED THE SAME PROBLEMS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#751520September 1, 2001
SEAT BELTS:FRONT:BUCKLE ASSEMBLY
LENGTH OF SEAT BELT STEM WITH LATCH WILL NOT ALLOW CHILD SAFETY SEATS TO BE SECURED TIGHTLY IN CENTER POSITIONS. BELT ENGAGE PLATE AT A 90 DEGREE ANGLE AND DOES NOT KEEP THE BELT FROM LOOSENING. BELT SEEMS TO TIGHTEN BUT WHEN SEAT IS PULLED BECOMES LOOSE. COULD CAUSE PERSON TO BELIEVE SEAT IS SECURE WHEN IT IS NOT.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#751480August 31, 2001
PARKING BRAKE:CONVENTIONAL
PARKING BRAKE WILL NOT HOLD THE CAR ON STEEP SURFACES. CAME THIS WAY NEW. MANY LIKE VEHICLES HAVE THE SAME PROBLEM. GM DENIES THAT THERE IS A PROBLEM. THE SHOP MANUAL DESCRIBES AN ADJUSTMENT PROCEDURE. THE DEALERS CAN'T FIND AN ADJUSTMENT IN THERE COMPUTERIZED MANUAL. THE IMPASS HAS LASTED SEVERAL MONTHHS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#895640August 31, 2001
STEERING: STEERING WHEEL/HANDLE BAR, STEERING
STEERING WHEEL OVER COMPENSATES WHEN MAKING A TURN. DEALER HAS REPLACED SENSOR SEVERAL TIMES. HOWEVER, PROBLEM STILL EXISTS. PLEASE PROVIDE ADDITIONAL INFORMATION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#895549August 30, 2001
TIRES
WHILE TRAVELING 65-70MPH LEFT FRONT TIRE TREAD SEPARATED DUE TO A BUBBLE THAT FORMED ON TIRE, IT WAS 14-16 INCHES LONG. THIS CAUSED VEHICLE TO SHAKE. HAD PULLED TO SIDE OF ROAD, AND CONTACTED A NEIGHBOR, WHO CHANGED THE TIRE. OWNER HAS THE TIRE. FIRESTONE, FIREHAWK, LT235/75R15 WITH 40,000 MILES. NOT ORIGINAL EQUIPMENT.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#895560August 30, 2001
VEHICLE SPEED CONTROL
VEHICLE WAS PARKED AND RUNNING INSIDE OF GARAGE. HEARD A NOISE AND ENGINE ROARED UP, AND VEHICLE TOOK OFF AND WENT THOUGH CONSUMER'S LIVING ROOM AND KITCHEN. DEALERSHIP WAS AWARE OF PROBLEM.*AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0

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