Chevrolet Suburban Complaints

9,782 consumer complaints on file.

#892503July 11, 2001
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC
ABS BRAKES HAD TO BE CHANGED FOUR TIMES SINCE 1999. ALSO VEHICLE IT PULLS TO THE RIGHT WHILE DRIVING, AND A GRINDING NOISE CAN BE HEARD THROUGHT VEHICLE WHEN BRAKES ARE APPLIED. DEALER HAS BEEN CONTATCED FOR PROBLEM, BUT IS UNABLE TO REMEDY THE PROBLEM. PLEASE PROVIDE FURTHER DETAILS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#748301July 11, 2001
FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM
THIS IS A CHRONIC PROBLEM WITH MY VEHICLE. IT IS NOT AS WIDE SPREAD AS G.M. WOULD LIKE ME TO BELIEVE. I KNOW OTHERS IN CALIFORNIA WITH THE IDENTICLE VEHICLE AS ME WITH NO PROBLEMS. G.M. BLAMES THE GOVERNMENT FOR THE GAS ADDITIVES. I AM THE ONE WHO IS STRANDED BECAUSE OF THIS PROBLEM. I BOUGHT A NEW VEHICLE FOR DEPENDABILITY. I HAVE A CAR THAT CAN AND WILL BREAK DOWN ANY WHERE AND AT ANY TIME AND I AM STILL MAKING PAYMENTS ON IT. I HAVE WRITTEN TO THE HEADS OF THE CORPERATE OFFICES AT G.M. WITH MY CONCERNS AND COMPLAINTS BUT THEY HAVE YET TO REPOND TO ME SERIOUSLY. THEY HAVE CUSTOMER SERVICE CONTACT ME. CUSTOMER SERVICE PEOPLE CAN NOT SOLVE THIS PROBLEM!! I END UP MORE FRUSTRATED AFTER SPEAKING TO THEM. I KNOW THAT THEY ARE ONLY DOING THEIR JOB AND CAN ONLY DO SO MUCH. I NEED A REAL SOLUTION TO THIS POTENTIALLY DANGEROUS CONDITION THAT MY CAR HAD WHEN I BOUGHT IT. I WANT THE DEPENDABILITY THAT I HAD EXPECTED, WHEN I BOUGHT THIS CAR. FOR MY SAFETY AND THE SAFETY OF MY FAMILY. THANK YOU FOR ANY ASSISTANCE YOU CAN PROVIDE ME WITH IN THIS FRUSTRATING MATTER. SINCERELY YOURS, [XXX]. NO SAFETY DEFECT LISTED. *AK PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#748246July 10, 2001
SERVICE BRAKES, HYDRAULIC:POWER ASSIST
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#561924July 9, 2001
TRAILER HITCHES
CONSUMER STATES PLATFORM HITCH WAS INSPECTED BY DOT PERSONNEL AND FOUND CRACKS, CONSUMER USES VEHICLE TO PULL A 2OOO 34 FOOT AIRSTREAM. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#892257July 9, 2001
TIRES:TREAD/BELT
WHILE DRIVING AT APPROXIMATELY 70 MPH FRONT PASSENGER'S TIRE TREAD SEPARATED. ENTIRE TREAD PEELED OFF TIRE, BUT DID NOT BLOWOUT. DAMAGE WAS DONE TO WHEEL WELD, AND PASSENGER MIRROR. GOODYEAR, WRANGLER, GS-A LT265/75R-16C, DOT# MDW8WK0V179, AND TIRE HAD APPROXIMATELY 30K MILEAGAE.*AK *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#748174July 9, 2001
SEAT BELTS:FRONT:RETRACTOR
SEATBELT RETRACTOR, REAR DOOR SEAL. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#748122July 9, 2001
TIRES:TREAD/BELT
TREAD ON THREE OF FOUR TIRES IS STARTING TO SEPERATE AND TIRES ARE CUPPING. *AK (TIRESIZE: LT24575R16)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#747956July 6, 2001
POWER TRAIN:AXLE ASSEMBLY
FRIDAY JUNE 6, 2001 MY WIFE AND FIVE KIDS LEFT FROM HUNTSVILLE, AL TO GO TO PENSACOLA, FL FOR THE WEEKEND, THEY GOT ABOUT 250 MILES AND THE REAR END BLEW OUT ON OUR 1999 CHEVY SUBURBAN LT K1500. THE WAS A "KLUNK" AS SHE WAS TRAVELLING 70MPH ON I-65. THERE WAS A DEALERSHIP IN SIGHT, SO I HAD IT TOWED THERE, AND THE FOLLOWING MONDAY I CALLED TO GET AN ESTIMATE. I WAS TOLD THE REAR END HOUSING HAD A HOLE BLOWN THROUGH IT. THEY WANTED TO CHARGE ME $1,900 FOR A USED REAR END, AND $250 FOR LABOR. THE LABOR SOUNDED REASONABLE, BUT THE $1,900 WAS OUTRAGEOUS. I CONTACTED THE CHEVY DEALER IN PENSACOLA AND LOCATED A USED REAR END WITH A 12 MONTH PARTS AND LABOR WARRANTY FOR $1,200, SO I CALLED A FLAT BED WRECKER AND PAID $220 TO HAVE TOWED TO PENSACOLA FOR REPAIR. I CALLED CHEVY CUSTOMER SERVICE AND FILED A COMPLAINT AGAINST THE GREENVILLE DEALER AND ON THE VEHICLE ITSELF (FILE #C04557412). THE FIRST CR I SPOKE WITH TOOK THE INFORMATION, BUT WAS NOT VERY HELPFUL BEYOND THAT. MY OWN MECHANIC WHO REPAIRED THE VEHICLE EXAMINED THE REAR END AND SAID IT LOOKED LIKE THERE WAS NO SEAL OR LEAKAGE PROBLEM BUT THAT SOMETHING INSIDE JUST GAVE OUT AND WENT THROUGH THE HOUSING. WE HAD OWNED A 93, C2500 THAT HAD A PROBLEM WITH THE REAR END SEAL AFTER 140,000 MILES, AND THAT IS A LITTLE MORE UNDERSTANDABLE, BUT 72,000 MILES SEEMS LIKE A VERY PREMATURE DEATH FOR A REAR END TO INCUR AN INTERNAL FAILURE. I CALLED CHEVY CUSTOMER SERVICE BACK AND SPOKE WITH A JUDY FRANCO. I TOLD HER WHAT THE MECHANIC SAID ABOUT THE REAR END AND SHE SAID THEY WOULD LOOK INTO IT FURTHER. SHE REPORTED DOING SOME INVESTIGATING AND SAID THAT THERE WAS NOTHING CHEVY WOULD DO. SHE AND A SERVICE REP IN PENSACOLA SAID THEY DOUBTED THAT CHEVY WOULD DO ANYTHING FOR ME BECAUSE OF THE MILEAGE, AND BECAUSE I DID NOT HAVE IT REPAIRED AT THE DEALERSHIP. ALTHOUGH THE REP IN PENSACOLA TOLD ME THAT IF THE VEHICLE WAS UNDER 60,000 MILES THAT, IT WAS POSSIBLE THAT SOMETHING COULD HAVE BEEN DONE IN THE WAY OF COMPENSATION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#892095July 6, 2001
ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD
VEHICLE CAUGHT ON FIRE ON DRIVER'S SIDE DOOR DUE TO AN ELECTRICAL SHORT IN WIRING. VEHICLE WAS TOTALED. MANUFACTURER HAS BEEN NOTIFIED. PLEASE PROVIDE ADDITIONAL INFORMATION.*AK
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#892121July 6, 2001
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS
ABS WILL CAUSE LEFT FRONT WHEEL TO LOCK UP PREMATURELY, AND PULL A LITTLE TO RIGHT DURING HARD BRAKING OR WET CONDITIONS. DEALERSHIP HAS EXAMINED VEHICLE, AND NOT BEEN ABLE TO DETERMINE A REASON FOR THIS PROBLEM. *AK CONSUMER STATES LEFT FRONT LOCKS UP ON SLIPPERY SURFACE OR ON GRAVEL ROAD, DURING LIGHT BRAKING, VEHICLE PULLS TO THE RIGHT, DEALERSHIP COULD NOT FIGURE OUT PROBLEM. *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#892156July 6, 2001
STEERING
WHILE DRIVING 45-50 MPH STEERING WENT OUT/VEHICLE VEERED TO RIGHT, AND NO ACCIDENT. STEERING SENSOR WAS REPLACED. ON 27 JUNE 2001 CONSUMER WAS DRIVING 50 MPH WHEN STEERING WENT OUT, VEHICLE VEERED TO RIGHT AGAIN. NO ACCIDENT, DEALER REPLACED STEERING SENSOR. DEALER STATED HE HAS REPLACED LOTS OF SENSORS.*AK *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#892020July 5, 2001
TIRES:SIDEWALL
FIRESTONE, FR480, P235/75R15 DOT VNH, REPLACEMENT TIRES WITH 20000 MILES ON A 1988, CHEVROLET, SUBURBAN. WHILE DRIVING 30-35 MPH RIGHT REAR TIRE DEVELOPED A SPLIT NEAR TREAD LINE OF TIRE. ON JULY 3 2001 WHILE DRIVING 30-35 MPH , RIGHT FRONT TIRE DEVELOPED A SPLIT NEAR TREAD OF TIRE. NO ACCIDENT.*AK *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#747580June 29, 2001
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, VISIBILITY:WINDSHIELD WIPER/WASHER
WINDSHIELD WIPERS WORK GREAT, AS LONG AS IT IS NOT RAINING. DURING HARD BRAKING BRAKES FADE TO FLOOR, I HAD THE BRAKES CHECKED NO PROBLEM FOUND. PROBLEM ONLY OCCURRES DURING HARD BRAKING. (EMERGENCY SITUATIONS). *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#747605June 29, 2001
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DRUM
BRAKE SYSTEM FAILS WHEN PANIC STOP ATTEMPTED. BRAKE PEDAL GOES DOWN BUT WHEELS KEEP ROLLING; NO SKIDDING NOTICED. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#561821June 28, 2001
STRUCTURE:BODY:DOOR, VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
THE POWER DOOR LOCKS UNLOCK BY THEMSELVES WHEN ON THE ROAD OR FREEWAY AND STAY INOPERABLE, KEYLESS ENTRY SYSTEM ALSO RANDOMLY SETS ITSELF OFF AND CAUSES THE DOOR LOCKS TO UNLOCK. *ET
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#561781June 27, 2001
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC, EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
FRONT BRAKE PADS HAVE BEEN REPLACED ON THREE OCCASIONS DUE TO EXCESSIVE WEAR, CONSUMER STATES THAT ON THE THIRD OCCASION THE REASON FOR THE WEAR WAS DUE TO THE BRAKES NOT BEING DESIGNED PROPERLY. *ET
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#891360June 27, 2001
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
WHEN APPLYING BRAKES TO COME TO A COMPLETE STOP PEDAL WENT TO FLOORBOARD, CAUSING EXTENDED STOPPING DISTANCE, RESULTING IN A REAR END COLLISION. PLEASE GIVE ANY FURTHER DETAILS.*AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#891372June 27, 2001
SEATS
DRIVER SIDE SEAT FRAME IS CRACKED AND IS SEPARATING FROM ANCHORAGE WHICH CAUSES SEAT TO ROCK BACK AND FORTH UPON ACCELERATION OF VEHICLE. PLEASE GIVE ANY FURTHER DETAILS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#891464June 27, 2001
SEAT BELTS:FRONT:RETRACTOR
PASSENGER'S SEATBELT WILL TIGHTEN UP WHEN CLICKING RETRACTORS INSIDE. CONSUMER HAD TO TAKE SEATBELT APART TO TAKE IT OUT. HE FELT LIKE HE WAS IN A STRAIGHT JACKET, IT WAS SO TIGHT. DEALERSHIP WAS AWARE OF PROBLEM.*AK DEALER STATES THEY HAVE FIXED PROBLEM, HOWEVER HAVE NOT. *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#891507June 27, 2001
STRUCTURE:BODY:DOOR
INSIDE DOOR HANDLE WAS DEFECTIVE, AND HANDLE FELL OFF. DEALERSHIP WAS AWARE OF PROBLEM.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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