Chevrolet Suburban Complaints

9,782 consumer complaints on file.

#10041921September 29, 2003
TIRES:SIDEWALL
CONSUMER CALLED COMPLAINING ABOUT HAVING TIRE PROBLEMS. VEHICLE WASTED THE INSIDE OF THE FRONT TIRES MORE THAT WHAT ITS REGULAR USAGE WOULD BE. DEALER WAS CONTACTED, AND DID FOUR ALIGNMENTS IN LESS THEN A YEAR. MANUFACTURER SATED THAT THERE WAS NOTHING THEY COULD DO MORE THAN JUST AN ALIGNMENT. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10041853September 25, 2003
ENGINE AND ENGINE COOLING:ENGINE
VEHICLE EXPERIENCED ENGINE POWER FAILURE.*MR THE ENGINE CONTINUED TO RUN, THERE WAS A RATTLING/ KNOCKING NOISE BUT NO POWER. *PH *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10040500September 24, 2003
SEAT BELTS:FRONT:RETRACTOR
PASSENGER AND DRIVER SEAT BELTS WILL NOT RETRACT INTO RETRACTOR. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10039368September 23, 2003
LATCHES/LOCKS/LINKAGES:HATCHBACK/LIFTGATE:LOCK
MY SON OPENED THE REAR WINDOW GLASS HATCH OF MY 2000 CHEVROLET SUBURBAN AND THE WINDOW GLASS CAME LOOSE FROM ITS HINGES WHICH ARE GLUED IN SOME FORM OF RUBBER/PLASTIC. THE GLASS WAS CATAPULT UPWARD BY THE PISTONS AND AWAY FROM THE CAR. DEALERSHIP SERVICE ADVISORS ARE AWARE OF THIS PROBLEM, BUT WILL ONLY REPLACE FOR WARRANTEED VEHICLES. THE PIECES THAT BROKE AWAY FROM THE GLASS WERE NEVER ADHERED PROPERLY AND SHOULD NEVER HAVE COME LOOSE.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10039401September 23, 2003
SEAT BELTS, ELECTRICAL SYSTEM:WIRING
SEAT BELT STRAPS IN THE DRIVER'S AND MIDDLE SEAT IN THE SECOND ROW BECOME TIGHT TO THE POINT THAT THE PASSENGER MUST UNBUCKLE THE SEAT BELT AND REATTACH AS THE RIDE PROGRESSES. ALSO, THE MIDDLE SEAT BELT HAS RELEASED ON A NUMBER OF OCCASSIONS SENDING MY DAUGHTER FLYING TO THE FRONT OF THE VEHICLE IN HER CAR SEAT ON HARD BRAKING. SECOND, THE AUDIO CONTROLS BEHIND THE CENTER CONSOLE BECOME EXTREMELY HOT, EVEN MORE SO WHEN THEY ARE IN USE.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10039323September 22, 2003
FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS
2002 SUBURBAN Z71. THE FUEL FILTER ON THE VEHICLE IS NOT THE FILTER REFERENCED FOR THE VEHICLE IN THE OWNERS MANUAL. WE WERE TOLD THAT DUE TO AN ENGINEERING OVERSIGHT, THE FILTER WAS CHANGED TO THE ONE WE HAVE. THE PROBLEM EXISTS IN THAT QUICK DISCONNECT IS TOO CLOSE TO THE FILTER HOUSING, AND THE NORMAL REMOVAL TOOL CANNOT BE USED TO REMOVE THE FILTER. GM SERVICE PERSONNEL WILL TELL YOU OFFLINE, THAT THE BEST METHOD FOR REMOVAL IS SAWING OFF THE FILTER OR CRIMPING IT OFF. WITH THE GM CUSTOMER SERVICE ON THE LINE - THEY ARE REQUIRED TO TELL YOU THAT A SPECIAL TOOL NOT AVAILABLE IN AUTOMOTIVE STORES MUST BE USED TO REMOVE THE FILTER. WE FINALLY RECEIVED A REFERENCE TO THE SOLE MANUFACTURER OF THE $35 DOLLAR PLASTIC TOOL. THE TOOL ONLY WORKS BY FORCING 4 PIECES OF PLASTIC THROUGH THE SMALL SPACE AND THE UP THE NECK. AS STATED, OFF LINE, THE MECHCANIC WILL TELL YOU THAT THEY CUT OR SAW IT OFF, AND DIG THE FILTER NECK OUT OF THE DISCONNECT. THE PROBLEM IS OBVIOUS, BUT THE SOLUTION IS IMPOSSIBLE. THE HAZARD IS THAT THE TRUE MECHANIC RECOMMENDATION RESULTS IN CUTTING METAL ON A GAS LINE. IN ADDITION, WITH IT BEING ON THE OUTBOARD SIDE, ON FRAGMENTS ENTER DIRECTLY INTO THE ENGINE.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10039261September 21, 2003
POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT, POWER TRAIN:AUTOMATIC TRANSMISSION, VISIBILITY:WINDSHIELD WIPER/WASHER, ENGINE AND ENGINE COOLING:COOLING SYSTEM, LATCHES/LOCKS/LINKAGES:DOORS:LATCH
TRANSMISSION FAILURE AT 32000 MILES - RADIATOR REPLACED AT 54000 - WATER PUMP- DIFFERENTIAL AND TRANSMISSION MOUNTS REPLACED NOW DRIVER SIDE DOOR WILL NOT OPEN FROM INSIDE AND WINDSHIELD WIPERS DO NOT WORK . *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10039195September 20, 2003
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
FUEL PUMP ASSEMBLY AND LEAKY SEAL ALL WIRES MELTED TOGETHER CAUSING A SAFETY ISSUE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10040126September 17, 2003
TIRES:TREAD/BELT
WHILE DRIVING AT VARIOUS SPEEDS THE LEFT FRONT TIRE BLEW AND CAUSED TREAD SEPARATION. THE CONSUMER MANAGED TO PULL OVER. THE VEHICLE WAS TAKEN TO DEALERSHIP MECHANIC BUT THE PROBLEM HAS NOT BEEN RESOLVED. PLEASE PROVIDE THE DOT NUMBER ( SIZE#LT245/75R16). *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10040047September 16, 2003
VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR
RECALL# 03V159000 CONCERNING WINDSHIELD WIPER MOTOR FAILURE. WINDSHIELD WIPERS STOPPED FUNCTIONING DURING INCLEMENT WEATHER. THIS VEHICLE WAS NOT INCLUDED IN THE RECALL DUE TO VIN. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10039951September 15, 2003
TIRES:SIDEWALL, TIRES
WHILE DRIVING AT 70 MPH THE PASSENGER SIDE REAR TIRE EXPLODED FROM THE SIDEWALL. ALSO DRIVER'S SIDE REAR TIRE DEVELOPED A HOLE IN THE SIDEWALL, AND THE TIRE DEFLATED. THE CAUSE OF BOTH FAILURES WAS UNDETERMINED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10039977September 15, 2003
FUEL SYSTEM, DIESEL:STORAGE:TANK ASSEMBLY
WIRE HARNESS CAUGHT ON FIRE IN FUEL TANK WITHOUT WARNING. *AK
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10039859September 12, 2003
VISIBILITY:WINDSHIELD WIPER/WASHER
THE WINDSHIELD WIPERS INTERMITTENTLY FAIL CAUSING POOR VISIBILITY DURING INCLEMENT WEATHER. PLEASE PROVIDE DETAILS. *PH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10034039September 12, 2003
ENGINE AND ENGINE COOLING:ENGINE
THE CONSUMER NOTICED OIL ON THE GROUND IN THE DRIVEWAY. THE CONSUMER BELIEVED A FIRE COULD HAVE STARTED FROM THE OIL LEAK. *AK THE CONSUMER ALSO SMELLED SMOKE AND NOTICED OIL STAINS ON THE EXHAUST PIPE. *SCC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10034437September 12, 2003
SERVICE BRAKES, HYDRAULIC, POWER TRAIN:AUTOMATIC TRANSMISSION, VISIBILITY:REAR WINDOW WIPER/WASHER:MOTOR
WINDSHIELD WIPERS EXPERIENCED THE SAME DEFECT AS STATED IN RECALL 03 V 159 000, THIS VEHICLE WAS NOT INCLUDED IN THE RECALL DUE TO VIN. *AK THE WIPERS HAD BECOME INOPERATIVE AT TIMES, THE BRAKES WERE SOFT, THE WHEEL CYLINDERS WERE FOUND LEAKING, AND THE SHOES CRACKED. TRANSMISSION FLUID LEAKED, AND THE TAIL SHAFT SEAL WAS REPLACED. *SCC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10034484September 12, 2003
VISIBILITY:REAR WINDOW WIPER/WASHER:MOTOR
CONSUMER'S VEHICLE HAD THE SAME PROBLEM AS MENTIONED IN THE RECALL CONCERNING THE WINDSHIELD WIPERS. RECALL NUMBER UNKNOWN. DEALER WOULD NOT REPAIR VEHICLE BECAUSE THE VIN WAS NOT INCLUDED.*AK *PH *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10039813September 11, 2003
VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR
CONSUMER STATES WINDSHIELD WIPER MOTOR DOES NOT WORK PROPERLY. AS A RESULT, SOMETIMES WINDSHIELD WIPERS WORK, AND SOMETIMES THEY DO NOT WORK. WHEN THE INDICATOR IS TURNED TO THE OFF POSITION WINDSHIELD WIPERS WILL WORK. THEN, THERE ARE TIMES WHEN CONSUMER CANNOT TURN THEM OFF. CONSUMER'S HUSBAND RECEIVED A RECALL ON CHEVROLET, SUBURBAN,1994, BUT CONSUMER HAD NOT RECEIVED A RECALL NOTICE ON HER CHEVROLET, SUBURBAN,1993. HUSBAND HAS NOT HAD A PROBLEM WITH HIS VEHICLE, BUT SHE HAS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10039824September 11, 2003
SUSPENSION:REAR
A HIGH ROARING NOISE COMING FROM THE REAR END CAN BE HEARD WHILE DRIVING AT VARIOUS SPEEDS. THE CAUSE OF THE PROBLEM HAS NOT BEEN DETERMINED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10039692September 10, 2003
VEHICLE SPEED CONTROL
WHILE DRIVING 5MPH VEHICLE SUDDENLY ACCELERATED FORWARD AT A HIGH RATE OF SPEED. CONSUME RTOOK VEHICLE TO DEALERSHIP TO HAVE MECHANIC CHECK OUT THE PROBLEM. HOWEVER, PROBLEM COULD NOT BE DUPLICATED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10039711September 10, 2003
AIR BAGS, SEAT BELTS:FRONT:BUCKLE ASSEMBLY
WHILE DRIVING AT 45 MPH VEHICLE WAS FORCED OFF OF THE ROAD INTO ONCOMING TRAFFIC. CONSUMER SWERVED TO AVOID A HEAD ON COLLISION WITH ANOTHER VEHICLE. THIS ACTION CAUSED THE VEHICLE TO CRASH THROUGH A FENCE, RUN INTO A DITCH, AND COLLIDE HEAD ON WITH AN OAK TREE. SEAT BELTS WERE WORN, BUT AT THE TIME OF THE IMPACT, THE LATCH CAME APART. VEHICLE WAS EQUIPPED WITH FRONT AND SIDE AIR AIR BAGS. UPON IMPACT, THEY DID NOT DEPLOY. CONSUMER'S KNEE WAS BROKEN, AND HE SUFFERED A CONCUSSION. POLICE AND MEDICAL HELP DID ARRIVE ON THE SCENE. MANUFACTURER AND THE DEALER HAVE BEEN NOTIFIED OF THE INCIDENT. *AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0

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