Chevrolet Suburban Complaints

9,782 consumer complaints on file.

#10188512April 22, 2007
VISIBILITY:GLASS, SIDE/REAR, STRUCTURE:BODY:HATCHBACK/LIFTGATE:HINGE AND ATTACHMENTS
MY WIFE WAS DRIVING OUR 2000 SUBURBAN ON THE INTERSTATE WHEN SHE HEARD A LOUD SOUND WHICH SOUNDED LIKE SOMETHING HIT THE VEHICLE. UPON INVESTIGATION, WE SAW THAT THE TOP OF THE REAR WINDOW HAD AN INDENTING LIKE SOMETHING HAD HIT IT AND DAMAGED THE REAR GLASS. SO WE FILED A COMPLAINT WITH STATE FARM AND TOOK IT TO A BODY SHOP. THE BODY SHOP LOOKED AT IT AND SAID THAT THE DAMAGE WAS CAUSED BY THE RIGHT HINGE BREAKING WHICH HOLDS THE REAR GLASS TO THE BODY. THE HINGE JUST BROKE ON ITS OWN. AFTER FURTHER INVESTIGATION, I HAVE FOUND OTHER PEOPLE WHO HAVE HAD A SIMILAR EXPERIENCE. IT WILL COST ABOUT $1000 TO REPAIR THIS AS THERE IS NO FORMAL RECALL AT THIS POINT IN TIME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10188508April 21, 2007
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
INSTRUMENT CLUSTER: AT ANY GIVEN TIME, THE SPEEDOMETER WILL STOP REGISTERING THE VEHICLE'S SPEED AND GO PAST THE MAXIMUM SPEED (120MPH IN THIS CASE). WHEN YOU STOP, THE SPEEDOMETER USUALLY STOPS ON APPROXIMATELY 80 OR 90 MPH DEPENDING ON THE SPEED YOU WERE ORIGINALLY TRAVELING. ALSO, THE OIL PRESSURE GAUGE DOES NOT SHOW THE ACCURATE READING. THE OIL PRESSURE GAUGE WILL ALL OF A SUDDEN GO DOWN TO ZERO, OR MAX OUT AT 80 AND STAY THERE. IT TAKES SEVERAL DAYS FOR THE SPEEDOMETER TO GO BACK DOWN TO ZERO, OR SEVERAL TIMES CRANKING THE VEHICLE AND TURNING OFF THE IGNITION TO GET THE SPEEDOMETER TO GO BACK TO ZERO, CAUSING PREMATURE WEAR ON THE IGNITION COMPONENTS AND STARTER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10188417April 20, 2007
AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE
TL*THE CONTACT OWNS A 2004 CHEVROLET SUBURBAN. THE AIR BAG WARNING LIGHT ILLUMINATED AND THE DEALER, MACMAHON CHEVROLET, PERFORMED A DIAGNOSTIC AND FOUND NO FAILURES. HOWEVER, THEY WERE ABLE TO GET THE LIGHT TO DIM. THE FOLLOWING DAY THE FAILURE OCCURRED AND THE LIGHT REMAINED ILLUMINATED FOR APPROXIMATELY A WEEK. THE LIGHT WOULD ILLUMINATE INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE DEALER FOR ROUTINE MAINTENANCE ,AND INFORMED THE CONTACT THAT THE CENTER THAT SENDS THE SIGNAL FOR THE AIR BAGSWAS DAMAGED. THIS FAILURE WOULD PREVENT THE AIR BAGS FROM DEPLOYING IN A CRASH. THE CURRENT MILEAGE IS 80,000, AND FAILURE MILEAGE WAS 60,000. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10188059April 16, 2007
VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR
THE AUTO-DIMMING HEATED MIRROR ON MY 2001 CHEVY SUBURBAN SUDDENLY CRACKED AFTER BUMPING INTO THE SIDE OF MY GARAGE DOOR. THE MIRROR IMMEDIATELY STARTED DRIPPING A GREEN SUBSTANCE ON THE DRIVEWAY. I STARTED TO CLEAN UP THIS SUBSTANCE WITH MY BARE HANDS WHICH CAUSED A BURNING SENSATION. I THEN NOTICED THAT THE GREEN LIQUID WAS DISCOLORING/MELTING THE PAINT ON THE SIDE OF MY VEHICLE AND EATING THE CONCRETE IN MY DRIVEWAY. I SPRAYED THE AREAS DOWN WITH WATER AND FOUND THE PAINT ON MY VEHICLE DAMAGED. MY SKIN BECAME VERY RED AND IRRITATED AFTER CONTACTING THIS MATERIAL. I CAN NOT BELIEVE THAT GM COULD KNOWINGLY SELL A PRODUCT TO THE PUBLIC WITH NO WARNING OF ANY KIND. THE BLACK PLASTIC HOUSING OF THE OUTSIDE OF THE MIRROR ALSO HAS MELTED DUE TO CONTACT WITH THE MATERIAL. I WANT TO KNOW WHAT THIS MATERIAL IS AND WHAT HEALTH PROBLEMS I CAN EXPECT TO HAVE DUE TO MY DIRECT CONTACT. I WANT TO HAVE ACCESS TO AN MSDS REPORT FOR UNKNOWN MATERIAL. THIS IS A VERY CAUSTIC CHEMICAL. *JB
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10187975April 15, 2007
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
ABOUT 18 MONTHS I HAD THE INSTRUMENT CLUSTER ON THE 03 CHEVROLET SUBURBAN. I WAS TOLD THEN THAT THIS IS A VERY COMMON THING WITH CHEVROLET BRAND CLUSTERS. WELL, APPARENTLY IT IS. IT HAS HAPPENED AGAIN. ONLY NOW, ALL OF MY STEPPER MOTORS NEED REPLACEMENT THIS TIME. I CAN BE DRIVING DOWN THE ROAD ABOUT WHAT I BELIEVE IS 60 MPH, BUT MY SPEEDOMETER MEASURES 120 MPH. I WILL GET THIS FIXED THIS WEEK, BUT I BELIEVE CHEVROLET OUGHT TO RECALL THESE. IF YOU LOOK ONLINE OR TALK TO ENOUGH REPAIR SHOPS, YOU WILL QUICKLY FIND OUT THAT THIS SEEMS TO BE A CHRONIC PROBLEM. AS SUCH, YOU WILL ALSO SEE VENDORS ONLINE, OR EBAY ETC SELLING REPAIR SERVICES. TO ME, ANY MISREADING OF SPEEDOMETER IS A VERY SERIOUS SAFETY ISSUE AND OUGHT TO BE FIXED BY THE MANUFACTURER UNDER A RECALL. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10187807April 13, 2007
FUEL SYSTEM, OTHER:STORAGE:FUEL GAUGE SYSTEM
TL*- THE CONTACT OWNS A 2002 CHEVROLET SUBURBAN WITH A CURRENT AND FAILURE MILEAGE OF 74,500 MILES. THE CONTACT STATED THAT THE FUEL GAUGE STOPPED WORKING. ONCE THE FUEL GAUGE REACHED THE HALF WAY MARK IT WOULD SUDDENLY DROP AND REGISTER AN 'EMPTY' READING. THE CONTACT CALLED THE DEALER AND WAS TOLD THAT THIS WAS A COMMON PROBLEM. WHEN THE CONTACT CALLED THE MANUFACTURER THEY TOLD HIM THAT THEY COULD NOT ASSIST HIM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10187834April 13, 2007
STEERING:GEAR BOX:SHAFT SECTOR, POWER TRAIN:DRIVELINE:CONSTANT VELOCITY JOINT
2003 SUBURBAN 1500 4WD , RATTLE AND CLUNK IN STEERING COLUMN, NOTHING LOOSE IN THE STEERING JUST CLUNKING NOISE WHILE DRIVING. VEHICLE HAS 26000 MILES ON IT, BUT WAS OVER 3 YEARS OLD. CURT WARNER CHEVROLET SAID IT WAS A COMMON PROBLEM... NO WARRANTY OR RECALL. IN FACT HE PULLED A U-JOINT AND SHAFT FROM HIS DESK TO SHOW ME WHAT THE NOISE WAS COMMING FROM IN THE COLUMN. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10187687April 12, 2007
VEHICLE SPEED CONTROL:CRUISE CONTROL
TL*-THE CONTACT OWNS A 1998 SUBURBAN 1500. ON A CLEAR DAY WHILE DRIVING AT 70 MPH WITH THE CRUISE CONTROL THE CONTACT WAS UNABLE TO DISENGAGE THE CRUISE CONTROL. HE APPLIED THE BRAKE TO DISENGAGE THE CRUISE CONTROL, BUT THE VEHICLE CONTINUED TRAVEL AT THE SET SPEED. HE CONTINUED TO DRIVE, AND FOUND A SAFE PLACE TO TRY TO DISENGAGE THE CRUISE CONTROL BY USING THE SWITCH. BY THIS TIME HE COULD SMELL A BURNT ODOR THAT GENERATED FROM THE BRAKES. HE THEN UNHOOKED THE CRUISE CONTROL WIRE FROM THE THROTTLE AND CONTINUED TO DRIVE THE VEHICLE. WHEN THIS HAPPENED THE ENGINE SOUNDED AS IF IT WERE RACING. THE CURRENT MILEAGE WAS 82,877 MILES, AND THE FAILURE MILEAGE WAS 82,800. *AK UPDATE 05/04/07*TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10187577April 11, 2007
VEHICLE SPEED CONTROL
I OWN A 2007 SUBURBAN THAT HAS NO ACCELERATION WHEN MERGING INTO TRAFFIC OR WHEN PASSING. POTENTIAL REAR COLLISION ON INTERSTATE HIGHWAYS. ENGINE TAPPING IS MODERATE TO SEVERE, SOUNDS LIKE METAL TO METAL IMPACT. HAVE FILED A COMPLAINT TO GM, AND WAS TOLD THEY ARE AWARE OF THE PROBLEMS. THEY OFFERED TO PAY ONE MONTH'S TRUCK PAYMENT AS COMPENSATION FOR THE PROBLEMS. JUST BEFORE PARKING WHEN VEHICLE IS IN SLOW ROLL IT WILL SUDDENLY LUNGE FORWARD. VEHICLE IS DEFINITELY A LEMON.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10187287April 8, 2007
STEERING:HYDRAULIC POWER ASSIST SYSTEM
WHILE DRIVING AT 55 MPH ON DRY CONCRETE LIMITED ACCESS HIGHWAY ON INTERSTATE I-820 SOUTHBOUND, APPROACHING I-30 WESTBOUND AT INTERSTATE INTERCHANGE, SLOWED TO 50 MPH AS TURNING TO RIGHT AT APPROXIMATELY 30-45 DEGREES OF STEERING WHEEL INPUT WERE APPLIED TO START RIGHT SWEEPING TURN FROM TANGENT DIRECTION. ) AS DESIRED STEERING ANGLE WAS REACHED, STEERING ANGLE WAS UNINTENTIONALLY INCREASED BY THE POWER STEERING SYSTEM. VEHICLE TURN RATE TO THE RIGHT EXCEEDED THE NECESSARY AMOUNT AND VEHICLE INITIATED A TURN-IN OVERSTEER. STEERING ANGLE WAS REDUCED, BUT WHEN RE-INITIATED, THE TURN-IN OVERSTEER RECURRED. THIS SITUATION CONTINUED TO PLAGUE THIS VEHICLE, TODAY. NO REPAIRS HAVE BEEN ATTEMPTED, SINCE THE DEALERSHIP WON'T AGREE THAT ANYTHING IS WRONG.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10187250April 7, 2007
VEHICLE SPEED CONTROL
2003 CHEVROLET SUBURBAN SPEEDOMETER QUIT WORKING WHEN VEHICLE HAD 55,000 MILES.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10187094April 5, 2007
VEHICLE SPEED CONTROL
WHILE DRIVING ON INTERSTATE WHEN SPEEDOMETER STARTED READING 80 THEN 90 THEN 100, THEN EVENTUALLY 120 MPH. PULLED OVER, SPEEDOMETER ONLY RETURNED TO 45. HAD TO START AND STOP ENGINE 7 TIMES TO GET TO RESET. HAPPENS APPROXIMATELY EVERY 2 WEEKS. CAN'T COUNT ON ITS ACCURACY FOR MY SAFETY IN DRIVING.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10187071April 4, 2007
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
(1) HAVE HAD TO REPLACE BRAKING SYSTEM 3 TIMES IN LAST 4 MONTHS (2) VEHICLE KEEPS PULLING TO THE RIGHT AND THE ANTI-LOCK BRAKES HAVE BEEN ACTIVATING FOR NO REASON (3)REPLACED ROTORS, CALIPERS AND BRAKE PADS 3 TIMES IN 4 MONTHS (4)WHEN STARTING FROM START POSITION BRAKE CALIPERS STAY A LITTLE CLOSED AND EVENTUALLY LOOSEN UP ONCE THE VEHICLES PICKS UP SPEED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10186787April 2, 2007
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
SPEEDOMETER ON 2004 CHEVY SUBURBAN WORKS SPORADICALLY SINCE NOV. 2006. COST TO REPLACE WILL BE APPROX. $500. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10186415March 28, 2007
ELECTRICAL SYSTEM, ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL, SEATS:FRONT ASSEMBLY:POWER ADJUST
THE 2003 CHEVY SUBURBAN HAS AN INTERMITTENT, RECURRING ISSUE WITH THE CLUSTER THAT CAUSES IT TO SHORT OUT. THERE ARE MANY EXAMPLES OF THIS PROBLEM FROM OTHER CUSTOMERS LISTED ON THE INTERNET. IN MY PERSONAL EXPERIENCE, THIS PROBLEM RESULTS IN ELECTRONIC FAILURES THAT PRESENT THEMSELVES IN THESE WAYS: 1) THE SPEEDOMETER EITHER FAILS TO OPERATE OR DISPLAYS THE MAX SPEED. 2) WHEN TURNING OFF THE VEHICLE, THE RADIO WILL AUTOMATICALLY TURN ON AND BEGIN PLAYING AS YOUR EXITING THE VEHICLE 3) WHEN PLACING THE KEY IN THE IGNITION, THE AUTOMATIC SEAT WILL BEGIN MOVING BY ITSELF, DOES NOT REMEMBER THE PREVIOUS SETTINGS AND WILL FORCE YOU INTO THE STEERING WHEEL. I COULD NOT STOP THE SEAT FROM JAMMING ME INTO THE STEERING WHEEL. WHEN I CONTACTED THE DEALERSHIP, THEY KNEW EXACTLY WHAT THE PROBLEM WAS WITHOUT EVEN LOOKING AT THE CAR. THE REASON THEY KNOW ABOUT IT IS BECAUSE THEY HAVE REPLACED SO MANY OF THEM ALREADY. WHEN I CONTACTED GM, ALL THEY WOULD DO IS OFFER ME A ONE TIME SERVICE OF $200 WHICH WOULD NOT APPLY TO FIXING THE FAULTY CLUSTER. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10186174March 26, 2007
VEHICLE SPEED CONTROL
SPEEDOMETER FAILED INTERMITTENTLY FOR A PERIOD OF ABOUT SIX MONTHS THEN STOPPED WORKING ALL TOGETHER. I AM TOLD BY DEALER AND OTHER SUBURBAN OWNERS THAT THIS IS A COMMON OCCURRENCE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10186188March 26, 2007
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
TL* - THE CONTACT OWNS A 1993 CHEVROLET SUBURBAN. THE CONTACT ATTEMPTED TO START THE VEHICLE AND WAS UNSUCCESSFUL. THE VEHICLE'S FUEL LEVEL WAS AT A MAXIMUM LEVEL. THE CONTACT HAD THE VEHICLE DIAGNOSED , AND FOUND THAT THERE WAS A SHORT IN THE FUEL PUMP. HE OBSERVED MELTED COMPONENTS INSIDE THE FUEL PUMP. GM STATED THAT THERE WERE NO RELATED RECALLS, AND ASSURED THE CONTACT THAT THIS WAS AN ISOLATED INCIDENT. GM ALSO ADVISED THE CONTACT TO FILE A COMPLAINT VIA EMAIL ON 3/26/07 WHICH RESULTED IN GM SERVICE REQUEST NUMBER 71-498273756. A LOCAL MECHANIC STATED THEY HAD REPLACED 10 FUEL PUMPS , AND THAT THE FAILURE WAS A FREQUENT OCCURRENCE. THE CURRENT AND FAILURE MILEAGE WERE 192,000. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10186092March 25, 2007
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
IT WILL NOT START!! I HAVE TO LISTEN FOR THE FUEL PUMP TO START CIRCULATING BEFORE I TURN THE KET ON ALL THE WAY. I HAVE DROPPED THE FUEL TANK, AND REPLACED THE FUEL PUMP 5 TIMES, THE PLUG AND WIRES ON THE FUEL PUMP, THE FUEL RELAY, YOU NAME IT I HAVE FIXED IT AT LEAST TWICE. AFTER A MONTH OR NO LONGER THAN TWO, I'M FIXING IT AGAIN. THIS WILL BE THE 6TH TIME UNLESS I GOT SOME MORE HELPFUL INFORMATION. WE HAVE A NEW MOTOR IN IT AND NEW TRANSMISSION TOO. IT HAS 140,000 MILES ON IT AND I TAKE VERY GOOD CARE OF IT.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10185793March 21, 2007
VEHICLE SPEED CONTROL
SPEEDODOMETER ON MY 2003 CHEVROLET SUBURBAN IS FAILING. I HAVE INQUIRED THE DEALER ABOUT A RECALL, REPAIR, WITHOUT SUCCESS. I HAVE READ THAT THE SPEED ODOMETER HAS BEEN FAILING FOR MANY GM OWNERS BUT GM WILL NOT RECALL THE DEFECTIVE ODOMETER.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10185649March 20, 2007
VEHICLE SPEED CONTROL
THE SPEEDOMETER ON MY 2004 SUBURBAN FAILED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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