Chevrolet Suburban Complaints

9,782 consumer complaints on file.

#10255173January 15, 2009
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
TL*THE CONTACT OWNS A 1999 CHEVROLET SUBURBAN 1500. THE CONTACT IS EXPERIENCING ABS ISSUES. AN INDEPENDENT MECHANIC STATED THAT THE SENSORS NEEDED TO BE CLEANED ON THE WHEEL SENSOR. THE MANUFACTURER STATED THAT THE VIN WAS EXCLUDED FROM NHTSA CAMPAIGN ID NUMBER 05V379000 (SERVICE BRAKES, HYDRAULIC:ANTILOCK), EVEN THOUGH THE FAILURES WERE IDENTICAL. THE FAILURE AND CURRENT MILEAGES WERE 140,942. UPDATED 02/10/09 *BF UPDATED 02/11/09. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10255252January 15, 2009
ENGINE AND ENGINE COOLING
I HAVE A 2001 SUBURBAN 2500 8.1 L. 3/4 TON. THE ENGINE WOULD STALL WHILE DRIVING WITHOUT WARNING. IT HAS HAPPENED MANY TIMES INCLUDING IN THE MIDDLE OF AN INTERSECTION AND ON THE FREEWAY GOING AT FREEWAY SPEEDS INCLUDING HAULING A TRAILER. WHEN THIS OCCURS POWER STEERING AND POWER BRAKES ARE LOST WITH HOPES OF BEING ABLE TO COAST TO THE SIDE OF THE ROAD WITHOUT GETTING HIT. FOUND NHTSA RECALL # 07V521000 AND GM # 06083. THIS RECALL DESCRIBED MY VEHICLES PROBLEM EXACTLY. TOOK VEHICLE INTO DEALERSHIP MENTIONING RECALL, OUR VIN # IS NOT AFFECTED. DIAGNOSTIC SHOWED CRANKSHAFT POSITION SENSOR FAILURE EXACTLY LIKE THE RECALL. GM WOULD NOT COVER ANY EXPENSES BECAUSE VIN WAS NOT INCLUDED IN RECALL. AFTER REVIEWING OTHER COMPLAINTS, I SEE THAT THERE ARE OTHERS WHO HAVE HAD THE SAME ISSUE AND VIN #'S WERE EXCLUDED FROM THE RECALL. THIS RECALL SHOULD BE EXPANDED TO INCLUDED A WIDER RANGE OF VIN #'S OR AT LEAST INVESTIGATED FURTHER. TOO MUCH OF A COINCIDENCE AND TOO DANGEROUS OF A SITUATION TO LET THIS GO. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10254995January 14, 2009
VISIBILITY
TL*THE CONTACT OWNS A 1995 CHEVROLET SUBURBAN 1500. WHILE DRIVING APPROXIMATELY 55 MPH IN THE RAIN, THE WINDSHIELD WIPERS FAILED TO OPERATE. APPROXIMATELY FIVE MINUTES LATER, THE WINDSHIELD WIPERS BEGAN OPERATING WHILE THE SWITCH WAS IN THE OFF POSITION. SHORTLY AFTER, THE WIPERS STOPPED WORKING AND REMAINED IN THE UP POSITION ON THE WINDSHIELD. THEY REMAINED IN THAT POSITION THE REST OF THE DAY. THE FOLLOWING DAY, WHEN THE VEHICLE WAS STARTED, THE WINDSHIELD WIPERS BEGAN AND STOPPED OPERATING ON THEIR OWN WHILE IN THE OFF POSITION. SHE CALLED A LOCAL MECHANIC AND WAS INFORMED THAT THE ELECTRONIC CIRCUIT BOARD WAS DEFECTIVE AND THAT THERE WAS A RECALL RELATING TO HER VEHICLE. THE DEALER STATED THAT THE VEHICLE WAS NOT INCLUDED IN ANY RECALL. THE MANUFACTURER HAS NOT BEEN NOTIFIED. THE CURRENT MILEAGE WAS 302,000 AND FAILURE MILEAGE WAS 301,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10254826January 13, 2009
FUEL SYSTEM, GASOLINE
2004 SUBURBAN HAD LEAK IN GAS TANK. EVAP LINES ON TOP OF FUEL TANK LEAKING GAS OVER TANK AND ON GROUND. HAD LINES REPLACED ON DEC.16, 2008 AND LEAK HAS REAPPEARED JAN. 11, 2009. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10254675January 12, 2009
LATCHES/LOCKS/LINKAGES
THE PLATTING OR PLASTIC COVERING ON INTERIOR DOOR HANDLE SEPARATES FROM HANDLE ALONG A SEAM ON TOP EDGE OF THE PASSENGER DOOR HANDLE. PASSENGER'S HAND WAS CUT SEVERELY REQUIRING MEDICAL ATTENTION. UPON EXAMINING HANDLE ON DRIVER'S SIDE THE SAME CONDITION IS BEGINNING TO OCCUR. I HAVE HAD TO WRAP TAPE AROUND THE HANDLES TO PREVENT FURTHER INJURY. *TR
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10254702January 12, 2009
ENGINE AND ENGINE COOLING, STEERING, SERVICE BRAKES, HYDRAULIC
TL*THE CONTACT OWNS A 2001 CHEVROLET SUBURBAN. WHILE DRIVING 70 MPH, THE VEHICLE WOULD RANDOMLY SHUT OFF AND COMPLETELY STOP. THE OTHER COMPONENTS, SUCH AS THE RADIO, WERE STILL OPERABLE. THE POWER STEERING AND BRAKES WERE ALWAYS AFFECTED AND WOULD BECOME INOPERABLE. OCCASIONALLY, THE VEHICLE IMMEDIATELY RESTARTS AND OTHER TIMES, THE CONTACT MUST WAIT A COUPLE OF MINUTES. THE MANUFACTURER STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER 07V521000 (ENGINE AND ENGINE COOLING). THE DEALER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 59,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10254766January 12, 2009
VISIBILITY
TL*THE CONTACT OWNS A 1994 CHEVROLET SUBURBAN 2500. THE CONTACT STATED THAT THE WINDSHIELD WIPERS WORKED INTERMITTENTLY ON HIS VEHICLE. THE DEALER STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER 03V159000 (VISIBILITY:WINDSHIELD WIPER/WASHER). THE CONTACT WOULD HAVE TO PAY FOR THE REPAIR. THE FAILURE HAS BEEN ONGOING FOR THE PAST SIX YEARS. THE FAILURE MILEAGE WAS 144,597.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10254420January 9, 2009
SERVICE BRAKES, HYDRAULIC
INITIALLY PURCHASED SUBURBAN WITH 61,000 MI. HAD NO PROBLEMS WITH ANYTHING. I RECEIVED A NOTICE FROM GM FOR A RECALL ON 2001'S FOR ACTIVATION OF ABS BRAKING SYSTEM AT SLOW SPEEDS. HAVING NO PROBLEMS WITH IT AT THE TIME I WAITED A FEW WEEKS BEFORE GOING TO BERGSTROM CHEVY IN NEENAH WI. I LET THEM TAKE THE VEHICLE IN THE GARAGE TO DO THE RECALL WORK. 2 AND A HALF HOURS LATER THEY CALLED ME FROM THE WAITING AREA AND SAID IT WAS READY. I DROVE AWAY AND CONTINUED TO HAVE NO PROBLEMS UNTIL APPROX. 14 MONTHS LATER WHEN THE ABS STARTED TO ACTIVATE AT EVERY STOP AT AROUND 5MPH. IT CONTINUES TO DO THIS NOW AND HAS SINCE THE SUMMER OF 2008. I CONTACTED BERGSTROM AND GM ABOUT THE PROBLEM AND THEY SAY THEY NO LONGER DO THIS RECALL WORK WITHOUT CHARGE. I LOOKED AT THE BOLT HEADS ON THE FRONT BRAKE CALIPERS TO SEE IF THEY WERE MARRED BY REMOVAL AND THERE IS NO EVIDENCE THAT THESE BOLTS WERE EVER REMOVED FOR SERVICING THE SENSORS. THE FACING OF THE BOLTS IS STILL INTACT WITH NO MARKING OF ANY KIND ON THESE BOLTS SO I AM CERTAIN BERGSTROM NEVER REMOVED THE CALIPERS TO CLEAN THE SENSORS. I AM FURIOUS WITH GM AND THEIR PRODUCTS - I HAVE ALWAYS BEEN A GM CUSTOMER SINCE BEGINNING TO DRIVE IN 1976 BUT WITH THE PRODUCTS THEY'VE BEEN PRODUCING IN THE LAST 10-15 YEARS I WILL NEVER BUY ANOTHER LATE MODEL GM PRODUCT.( I AM ALSO HAVING ISSUES WITH THE INTAKE MANIFOLD ON MY 1998 BUICK PARK AVE - ANOTHER INFERIOR GM PRODUCT) IT'S NO WONDER THE COMPANY IS HAVING FINANCIAL DIFFICULTY WITH ALL THE COMPLAINTS I'VE BEEN HEARING ABOUT AND EXPERIENCING WITH THEIR PRODUCTS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10254431January 9, 2009
ENGINE AND ENGINE COOLING
TL*THE CONTACT OWNS A 2001 CHEVROLET SUBURBAN 2500. THE CONTACT STATED THAT THE CRANKSHAFT POSITION WORKS INTERMITTENTLY OR FAILS COMPLETELY. WHEN THE SENSOR OPERATES INTERMITTENTLY, THE SES INDICATOR ILLUMINATES AND THE VEHICLE DRIVES ROUGHLY. WHEN THE ENGINE STALLS, IT RESTARTS IMMEDIATELY OR AFTER A COOL DOWN PERIOD. THE CURRENT MILEAGE WAS 69,000 AND FAILURE MILEAGE WAS 65,000. UPDATED 3/3/09 *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10254298January 8, 2009
UNKNOWN OR OTHER
1999 CHEVY TAHOE WITH VERY BAD BRAKES. PURCHASED VEHICLE 1/6/08. 1 PRIOR OWNER WHICH LIVED IN TEXAS. WHEN PURCHASED VEH. HAD A HISTORY RPT THAT SHOWED ALL ROUTINE MAINTENANCE WAS DONE. WE HAD VEHICLE FOR A COUPLE OF DAYS NOTICED BRAKES DIDN'T WORK WELL. TOOK BACK. DEALER REPLACED M/C AND FLUID.. BRAKES WEREN'T BETTER. 2-3 MONTHS LATER TOOK TO ANOTHER SHOP. THEY WERE AMAZED AT THE RUSTY BRAKE FLUID THEY SAID THAT DOESN'T HAPPEN EVEN WHEN FLUID ISN'T CHGD OR FLUSHED IN TWO YRS. CLDNT FIND ANY PROBS PADS ETC. WAS FINE. THEY CGD FLUID OF COARSE. 2-3 MO LATER SAME THING. RECENTLY READ ABOUT RECALL 05068 NHTSA 05V379000. I HAVE BEEN IN TWO ACCIDENTS. NOT SURE WHY GM HASN'T INCL. TEXAS AS COVERED STATE. THE MOST COMMERCIAL SALT PRODUCING STATES ARE TEXAS MICHIGAN W. VIRG. KANSAS. STATES THAT DO SALT MINING TODAY ARE TEXAS KANSAS LOUISIANA OHIO NEW YORK CANADA. ALL STATES ARE MENTIONED IN RECALL EXCEPT TEXAS??? AREN'T THEY SAYING SALT ON THE ROADS IN EXTREME WEATHER STATES IS PART OF WHAT CAUSED THE PROBLEM TO THE SPEED SENSOR/ABS. WHAT DO I NEED TO DO TO GET THE STATE OF TEXAS TO BE INCL. IN THE RECALL SO I CAN GET MY BRAKES FIXED BY GM ACCIDENTS WERE ON 9/26/08 AND 12/24/08. NO DEATHS. SOME INJURIES. *TR
Crash:
No
Fire:
No
Injuries:
5
Deaths:
0
#10254188January 7, 2009
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
24 HOURS PREVIOUS THE DRIVER SIDE WINDOW SWITCH MADE A CLICKING SOUND. THE CAR THEN CAUGHT ON FIRE AT THE DOOR, BURNING TO THE FRAME. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10253430January 1, 2009
FUEL SYSTEM, GASOLINE
IN MARCH OF 2008 THE VEHICLE SHUT DOWN WHILE TRAVELING 70 MPH WHILE TOWING A BOAT FROM THE FLORIDA KEYS EN ROUTE TO RHODE ISLAND. THE FUEL PUMP WAS REPLACED. IN DECEMBER OF 2008 WHILE DRIVING BACK DOWN TO THE KEYS TOWING A BOAT, THE VEHICLE SHUT DOWN AGAIN AT A SPEED OF 70 MPH. THE VEHICLE HAS LESS THAN 10,000 MILES ON IT. THE SECOND FUEL PUMP LASTED LESS THAN 4,000 MILES. THIS VEHICLE HAS PUT OUR FAMILY AND OTHER MOTORISTS AT SEVERE RISK. THE LAST EVENT OCCURRED IN A CONSTRUCTION ZONE IN A HEAVILY CONGESTED AREA WITH NO BREAK DOWN LANE. THE VEHICLE AND BOAT WERE BLOCKING A MAJOR HIGHWAY EXIT. OUR FAMILY (INCLUDING A NEWBORN) HAD TO IMMEDIATELY VACATE THE VEHICLE AND CLIMB OVER A JERSEY BARRIER TO GET TO A SAFER LOCATION. THIS VEHICLE HAS PROVEN TO BE UNPREDICTABLE AND DANGEROUS. AT THIS TIME THE VEHICLE IS IN A FLORIDA DEALERSHIP AWAITING REPAIR AND WE LIVE IN RHODE ISLAND. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10253413December 31, 2008
STEERING
CLUNKING NOISE IN THE STEERING COLUMN, DEALER SAID IT WAS THE INTERMEDIATE STEERING SHAFT, CALLED CHEVROLET (THEY GAVE ME A CASE #)SINCE INTERNET SEARCH EXPOSED MANY OTHERS SAME PROBLEM. THEY HAVE A TSB #000235003 ABOUT THIS AND HOW TO FIX THE PROBLEM. CHEVROLET WANTS ME TO PAY A $99 DIAGNOSIS FEE AND THEY MIGHT HELP ME WITH THE PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10253046December 29, 2008
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
THE SPEEDOMETER REGULARLY FAILS TO WORK, USUALLY READING AN INCORRECT SPEED (CHECKED AGAINST A HANDHELD GPS DEVICE) AND OCCASIONALLY DOES NOT WORK AT ALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10252831December 26, 2008
SERVICE BRAKES, HYDRAULIC
THE ANTI-LOCK BRAKING SYSTEM IS KICKING IN WHEN I TRY TO STOP THE VEHICLE IN STOP AND GO TRAFFIC OR JUST REGULAR BRAKING. I LOOKED ONLINE TO SEE IF THERE WAS A RECALL FOR THE CAR TO HAVE IT FIX AND THERE WAS. BUT MY VIN DID NOT FALL WITHIN THE MANUFACTURE RECALL LIST EVEN THOUGH I AM EXPERIENCING SYMPTOMS 100% EXACTLY AS WHAT IS DESCRIBE IN THE RECALL DESCRIPTION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10252833December 26, 2008
ENGINE AND ENGINE COOLING:ENGINE
MY 2005 K1500 SUBURBAN SUSTAINED A CRACKED HEAD WITH 73,000 ON THE ENGINE. THE SERVICE DEPARTMENT AT MY DEALERSHIP HAS NO INFORMATION THAT A MANUFACTURING PROBLEM EXISTS. THE REPAIR COST OVER $2,000. THIS IS NOT A NORMAL OCCURRENCE OR EXPECTED VEHICLE WEAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10252711December 24, 2008
VEHICLE SPEED CONTROL, ELECTRICAL SYSTEM, POWER TRAIN:AUTOMATIC TRANSMISSION
REVVING OF ENGINE TO POINT OF SCREECHING TIRES. SOMETIMES FEELING OF BEING IN NEUTRAL FOR A SECOND THEN CLUNK IN TRANNY/REAR END? ACTS AS ENGAGEMENT OF CRUISE CONTROL INCREASING SPEED, NOT ABLE TO DISENGAGE BY HITTING BRAKE. COMPUTER DID NOT SHOW ANYTHING. NEXT TIME PUTTER "LOCKED OUT" TECH'S. PUTER REPLACED. WORKED GOOD FOR TWO WEEKS. ENGINE REVVED, HIT PATCH OF ICE, TOTALED OUT Z-71. THANK GOD, NO INJURIES. FIGHTING IT FOR APPX 16000 MILES. 72000 TO 88000. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10252224December 18, 2008
SEAT BELTS
TL*THE CONTACT OWNS A 1994 CHEVY SUBURBAN 1500. THE DRIVER SIDE SEAT BELT IS FAILING TO RETRACT. THE DEALERS TECHNICIAN STATED THAT THE SEAT RETRACTOR WAS FAILING AND UNABLE TO BE REPAIRED SINCE THE MANUFACTURER NO LONGER MADE THE PART. THE DEALER RECOMMENDED THAT THE CONTACT USE THE JUNK YARD TO OBTAIN THE PART. THE MANUFACTURER STATED THAT SINCE THE PART IS NO LONGER AVAILABLE THAT SHE WOULD HAVE TO OBTAIN THE PART ON HER OWN. THE FAILURE MILEAGE WAS 174,000 AND THE CURRENT MILEAGE WAS 175,255. UPDATED 01/14/09. *LJ UPDATED 01/21/09
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10252024December 16, 2008
FUEL SYSTEM, GASOLINE
TL*THE CONTACT OWNS A 2001 CHEVROLET SUBURBAN 1500. WHILE DRIVING LESS THAN 35 MPH, THE VEHICLE STALLED. THERE WERE NO WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL. THE DEALER STATED THAT THE FUEL PUMP AND FILTER FAILED AND COULD BE REPLACED AT AN ESTIMATED COST OF $1,100. THE FAILURE AND CURRENT MILEAGES WERE 130,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10251816December 15, 2008
VISIBILITY
TL*THE CONTACT OWNS A 1994 CHEVROLET SUBURBAN. THE CONTACT STATED THAT THE WINDSHIELD WIPERS WORKED INTERMITTENTLY. SHE TOOK THE VEHICLE TO THE DEALER FOR INSPECTION AND THEY STATED THAT HER VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER 98V150001 (VISIBILITY:WINDSHIELD WIPER/WASHER); THEREFORE, THEY WOULD NOT ASSUME ANY FINANCIAL RESPONSIBILITY FOR THE REPAIR. AS OF DECEMBER 15, 2008, THE VEHICLE HAS NOT BEEN REPAIRED ACCORDING TO THE RECALL. THE FAILURE MILEAGE WAS 112,000 AND CURRENT MILEAGE WAS 134,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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