Chevrolet Suburban Complaints

9,782 consumer complaints on file.

#10260190February 27, 2009
SERVICE BRAKES, HYDRAULIC
TL*THE CONTACT OWNS A 2007 CHEVROLET SUBURBAN. WHILE DRIVING FROM MICHIGAN TO FLORIDA AT 65 MPH, THE CONTACT NOTICED THAT THE BRAKES EXHIBITED A REALLY LOUD GRINDING NOISE WHEN THE BRAKE PEDAL WAS DEPRESSED. HE TOOK THE VEHICLE TO A DEALER IN KENTUCKY BUT, DUE TO AN ICE STORM, THERE WAS NO ELECTRICITY. APPROXIMATELY 12 MILES FROM HIS DESTINATION, THE CONTACT DISCOVERED THAT HE HAD NO BRAKING POWER. HE PLACED THE VEHICLE INTO LOW GEAR AND APPLIED THE EMERGENCY BRAKE WHEN NECESSARY IN ORDER TO REACH HIS DESTINATION. HE THEN DROVE THE VEHICLE TO AN INDEPENDENT MECHANIC, WHO STATED THAT ALL OF THE COMPONENTS APPEARED DISINTEGRATED ON THE FRONT DRIVER'S SIDE BRAKE SYSTEM. THIS WAS DEEMED AS THE LIKELY CAUSE OF THE BRAKE FAILURE. THE REAR AND FRONT PASSENGER SIDE BRAKES WERE FUNCTIONAL IN COMPARISON TO THE FRONT DRIVER'S SIDE BRAKES. THE MECHANIC REPAIRED THE DRIVER'S SIDE BRAKE CYLINDER, DISCS, AND PADS AT THE CONTACT'S EXPENSE. THERE HAD BEEN NO FAILURES SINCE THE REPAIRS WERE PERFORMED. THE MANUFACTURER STATED THAT THEY COULD NOT ASSIST BECAUSE THE DEALER DID NOT PERFORM THE REPAIRS. THE CURRENT MILEAGE WAS APPROXIMATELY 42,000 AND FAILURE MILEAGE WAS APPROXIMATELY 39,000. UPDATED 4/23/09 *CN THE CONSUMER STATED THE LEFT FRONT BRAKE WAS NOT RELEASING AND THERFORE DESTROYED THE ENTIRE BRAKE SYSTEM. UPDATED 04/27/09.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10260191February 27, 2009
SERVICE BRAKES, HYDRAULIC
TL*THE CONTACT OWNS A 1999 CHEVROLET SUBURBAN 1500. WHILE DRIVING 15 MPH OR LESS, THE ABS PULSATES. THE CONTACT MUST PUMP THE BRAKES IN ORDER TO STOP THE VEHICLE. THERE IS A RECALL FOR THE 2000 SUBURBANS (NHTSA CAMPAIGN ID NUMBER 05V379000 (SERVICE BRAKES, HYDRAULIC:ANTILOCK)) FOR THE SAME SYMPTOMS; HOWEVER, THE DEALER STATED THAT THERE ARE NO RECALLS FOR THE 1999 MODELS. THE VEHICLE HAS NOT BEEN REPAIRED. THE FAILURE OCCURS EACH TIME THE VEHICLE IS DRIVEN. THE FAILURE MILEAGE WAS 125,000 AND CURRENT MILEAGE WAS 130,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10260248February 27, 2009
FUEL SYSTEM, GASOLINE
TL*THE CONTACT OWNS A 2001 CHEVROLET SUBURBAN 1500. IN AUGUST OF 2004, AT 99,551 MILES, THE ENGINE STALLED WHILE DRIVING 55 MPH. THE VEHICLE SHUT OFF SUDDENLY AND WAS TOWED TO A REPAIR SHOP. THE CONTACT PAID FOR THE FUEL PUMP AND FUEL FILTER TO BE REPLACED. IN JULY OF 2008, THE FUEL PUMP AND FUEL FILTER WERE REPLACED FOR THE SECOND TIME. THE FAILURE INVOLVED TWO DEFECTIVE FUEL PUMPS THAT WERE PLACED ON THE VEHICLE. THE FIRST WAS REPLACED BY A SECOND DEFECTIVE PUMP. AFTER THE SECOND REPLACEMENT, THE FUEL PUMP FAILED AGAIN AND THE SHOP REIMBURSED THE CONTACT. THE MANUFACTURER DID NOT ASSIST. THE CONTACT DECIDED TO PURCHASE A FOURTH FUEL PUMP THAT WAS INSTALLED BY AN INDEPENDENT REPAIR SHOP ON JULY 1, 2008. THERE HAD BEEN NO OTHER FAILURES BECAUSE THE VEHICLE CANNOT HAVE LESS THAN A QUARTER OF A TANK OF FUEL. OTHERWISE, THERE WILL BE FAILURES WITH THE ENGINE CRANKING AND STALLING DUE TO THE PUMP LOSING PRESSURE FROM THE LACK OF FUEL CIRCULATION. THE CURRENT AND FAILURE MILEAGES WERE 188,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10260060February 26, 2009
TIRES, TIRES:SIDEWALL
TL*THE CONTACT OWNS A 1995 CHEVROLET SUBURBAN. THE VEHICLE HAS FIRESTONE STEELTEX A/T TIRES, SIZE LT245/70/R16. THE CONTACT NOTICED THAT THE SIDEWALLS WERE SEPARATED ON ALL THE TIRES. HE CALLED THE MANUFACTURER IN REFERENCE TO NHTSA CAMPAIGN ID NUMBER 04T003000 (TIRES) AND WAS REFERRED TO THE DEALER. THE DEALER COULD NOT LOCATE THE RECALL IN THEIR DATABASE; THEREFORE, THE CONTACT WOULD HAVE TO PAY FOR REPLACEMENT TIRES. THE TIRES HAVE NOT BEEN REPLACED AND THE CONTACT STILL HAS THEM IN HIS POSSESSION. THE DOT NUMBER WAS UNKNOWN. THE FAILURE AND CURRENT MILEAGES WERE 30,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10259875February 25, 2009
SEAT BELTS
BOTH FRONT SEAT FEMALE SEATBELT CONNECTORS IN MY 2007 CHEVROLET SUBURBAN ARE NOT WORKING PROPERLY. THE DRIVERS SIDE TAKES SEVERAL ATTEMPTS TO LATCH AND THE PASSENGER SIDE DOES NOT LATCH AT ALL. THIS IS BEING REPAIRED (PART COVERED BY CHEVY, LABOR AT MY EXPENSE) TO PREVENT AN INJURY OR DEATH IN THE EVENT OF A CRASH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10259959February 25, 2009
AIR BAGS
TL*THE CONTACT OWNS A 2005 CHEVROLET SUBURBAN 1500. UPON PURCHASING THE VEHICLE IN OCTOBER OF 2008, THE AIR BAG WARNING INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL. THE DEALER FAILED TO REPAIR THE AIR BAGS AT THE TIME OF PURCHASE. THE CONTACT COULD NOT HAVE THE VEHICLE REGISTERED IN THE STATE OF TEXAS WITH THE WARNING INDICATOR ILLUMINATED. THE DEALER DENIED ALL LIABILITY FOR THE REPAIRS TO THE AIR BAG. THE FAILURE MILEAGE WAS 80,000 AND CURRENT MILEAGE WAS 85,000. UPDATED 05/18/09. *LJ UPDATED 05/20/09.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10259608February 22, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
TRANSMISSION FAILURE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10259541February 21, 2009
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
IN NOVEMBER, MY SPEEDOMETER ON MY 2005 SUBURBAN 1500 STARTED FLUCTUATING ALL OVER THE PLACE. SOMETIMES IT DOESN'T EVEN READ ON THE NUMBERS. CALLED DEALER AND THEY SAID THEIR WAS A RECALL ONLY UP TO 2004. I READ ON LINE THAT ALOT OF PEOPLE WERE HAVING TROUBLE WITH THE CLUSTER. NOW IN BEGINNING OF FEBRUARY MY GAS GAGE IS READING WRONG. THINGS ON THE INSTRUMENT PANEL ARE NOT WORKING RIGHT. THIS ALL STARTED HAPPENING UNDER 50,000 MILES. MY HUSBAND IS LAID OFF AND WE JUST DON'T HAVE THE MONEY TO FIX IT. PLEASE HELP!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10259472February 20, 2009
SERVICE BRAKES, HYDRAULIC, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
VEHICLE IS A 1999 CHEVROLET SUBURBAN K1500. VEHICLE WAS PURCHASED USED ON FEBRUARY 19, 2009 WITH 91,437 MILES AND HAS THE CORROSION AND ABS ACTIVATION PROBLEM DESCRIBED IN NHTSA CAMPAIGN ID NUMBER 05V379000. CHEVROLET HAS ADVISED THAT THIS SPECIFIC VEHICLE WAS NOT INCLUDED IN THIS CAMPAIGN. I BELIEVE THE OMISSION OF THIS VEHICLE FROM THE CAMPAIGN IS INAPPROPRIATE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10259332February 19, 2009
POWER TRAIN:DRIVELINE, ELECTRICAL SYSTEM
VEHICLE IS A 4WD MODEL, EQUIPPED WITH ELECTRONICALLY CONTROLLED TRANSFER CASE. THE CONTROL ONLY WORKS INTERMITTENTLY. SEVERAL TIMES I HAVE BEEN CAUGHT IN A SNOWSTORM AND UNABLE TO USE THE 4WD. THIS IS A SERIOUS SAFETY ISSUE. I HAD THE CONTROL REPAIRED ONCE, BUT THE PROBLEM QUICKLY RETURNED. I AM TOLD THIS IS A VERY COMMON PROBLEM WITH 4WD CHEVROLET AND GMC TRUCKS, FOR MANY MODEL YEARS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10259395February 19, 2009
ELECTRICAL SYSTEM, ELECTRONIC STABILITY CONTROL (ESC)
ENGINE INTERMITTENTLY GOES INTO "REDUCED ENGINE POWER" "TRACTION CONTROL DISABLED" FOR NO APPARENT REASON. ENGINE POWER IS REDUCED BY TWO THIRDS. ISSUE HAS BEEN OCCURRING FOR APPROXIMATELY 2 YEARS NOW. GM/CHEVY DEALERSHIP HAS BEEN UNABLE TO RESOLVE THE ISSUE. I'VE HAD THE CAR IN THE SHOP OVER 20 TIMES SOME TIMES ON A WEEKLY BASIS. THROTTLE BODY, TAC, BATTERY CABLES, AND OTHER COMPONENTS HAVE BEEN CHANGED TO NO AVAIL. SEVERAL CLOSE CALLS ON THE FREEWAY WITH 18 WHEELERS BEARING DOWN ON REAR END WHEN ISSUE HAS OCCURRED. I NO LONGER ALLOW MY WIFE AND KIDS IN THE CAR. I'M SURE SOMEONE WILL EVENTUALLY DIE AS A RESULT OF THIS ISSUE AND MAYBE THEN GM WILL ADDRESS THE ISSUE. HOPEFULLY WHEN IT HAPPENS IT WILL NOT INVOLVE SMALL CHILDREN WHICH IS WHAT SUBURBANS ARE TYPICALLY PURCHASED FOR...TO DRIVE AROUND FAMILIES WITH SMALL CHILDREN. CONSUMERS THINKING THEY ARE PURCHASING A GOOD SIZE VEHICLE THAT WILL KEEP THEIR FAMILY SAFE SHOULD STEER AWAY FROM GM PRODUCTS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10259153February 17, 2009
ENGINE AND ENGINE COOLING:ENGINE
ENGINE STALLS WHILE DRIVING AT RANDOM TIMES, APPROXIMATELY EVERY 80 MILES. ENGINE WILL START BACK AFTER A WAIT OF MORE THAN 30 SECONDS. THE ENGINE WILL STALL WHILE HOT OR COLD, IDLING OR DRIVING AT ANY SPEED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10258853February 16, 2009
ELECTRICAL SYSTEM
FIRST OCCURRENCE WAS IN 02/2008. POWER SEAT ADJUSTER AND SEAT HEATER QUIT WORKING. PROBLEM FOUND TO BE HIGH RESISTANCE IN THE ELECTRICAL CONNECTOR UNDER DRIVERS SEAT. SUBSTANTIAL BURNING AND MELTING OF THE CONNECTOR PRESENT. SECOND OCCURRENCE ON 2/13/09, FOUND SAME HIGH RESISTANCE PROBLEM AT THE CONNECTOR BETWEEN BODY AND REAR HATCH. CAUSED REAR WIPER AND DEFROSTER TO BECOME INOPERATIVE. BOTH INCIDENTS RAISE CONCERNS ABOUT A VEHICLE FIRE DUE TO THE EXTREME HEAT THAT IS PRODUCED BY CURRENT FLOWING THROUGH A HIGH RESISTANCE CONNECTION. BOTH CONNECTORS HAVE EVIDENCE OF EXTREME HEAT AND LEAD ME TO BE LESS THAN CONFIDENT THAT THESE TWO CONNECTORS ARE THE ONLY ONES ON THIS VEHICLE THAT ARE FAULTY. I SUBMITTED A COMPLAINT ABOUT THE SEAT CONNECTOR IN FEBRUARY OF 2008, BUT FIND NO RECORD OF IT AT SAFECAR.GOV AND HAVE NEVER BEEN CONTACTED ABOUT THE COMPLAINT. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10258770February 16, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION, SERVICE BRAKES, ELECTRIC, ENGINE AND ENGINE COOLING
I AM HAVING THE SAME PROBLEM THAT THE PERSON STATED ABOUT THE ABS BRAKING ON HER 99...EVEN WHEN MY TRUCK WAS STILL UNDER WARRENTY THE DEALER SAID NOTHING WAS WRONG AND BLAMED IT ON THE WAY I DROVE...LIKE HE KNOWS HOW I DRIVE!!!....I DID FIND THAT THEIR WAS RECALL ON OTHEM AND THE DEALER SAID MY TRUCK WAS NOT INCLUDED ..IN IT ...WELL IT SHOULD HAVE BEEN AND SHOULD BE...DOESNT MATTER THE CONDITIONS OF THE ROAD THEY KICK IN WHENEVER THEY FEEL LIKE IT..ONCE IT HAPPENED AND I SLID RIGHT OUT INTO ON COMING TRAFFIC AND I WAS STILL TOLD NOTHING WAS WRONG...I THINK THAT THE DEALER NEVER CARED....I HAVE 104TH ON MY TRUCK NOW AT 102TH I REPLACED THEN ENGINE DUE TO 2 BROKEN LIFTERS....I ALSO HAVE A TRANNIE PROBLEM WHILE UNDER WARRENTY AND AGAIN THE DEALER REFUSED TO ADMIT A PROBLEM AND I BROUGHT IT TO A AAA CERT. SHOP AND THEY TOO ALSO REFUSED THAT THERE WAS A PROBLEM...2 1/2 MONTHS AFTER THE WARRENTY EXPIRED I COMPLETLY LOST MY TRANSMISSION AND HAD MY CHILDREN IN THE TRUCK WHEN IT HAPPENED!!!..AND AGAIN THE SHOPS THAT I WENT TO BOTH STILL WOULDN'T ACKNOWLEDGE THERE WAS A PROBLEM AND SAID I WAS A PROBLEM CUSTOMER!!! I COMPLAINED TO THE WARRENTLY PLACE AND THEY TOO DID NOTHING ABOUT .... REMIND ME AGAIN WHY WE HAVE WARRENTIES!!! THIS STARTED IN 2002 WITH THESE ISSUES AND THE DEALER REFUSED TO TAKE BACK THE VEHICLE!! AND NOW IN 2009 I STILL HAVE ISSUES WITH THE ABS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10258693February 15, 2009
VISIBILITY:REAR WINDOW WIPER/WASHER
WINDSHIELD WIPERS WILL NOT STOP WORKING. FUSE MUST BE REMOVED TO STOP WIPERS FROM CONSTANTLY OPERATING. INTERMITTENT FEATURE DOES NOT WORK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10258699February 15, 2009
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
THE SPEEDOMETER IN MY 2005 CHEVROLET SUBURBAN JUST STOPPED WORKING. THE NEEDLE IS INDICATING 30MPH ALL THE TIME. THIS INITIALLY LEAD TO ME THINKING I WAS GOING SLOWER THAN I REALLY WAS UNTIL I FIGURED OUT THAT IT WASN'T WORKING PROPERLY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10258700February 15, 2009
ELECTRICAL SYSTEM
SPEEDOMETER STOPPED WORKING. IT IS STUCK ON 30MPH. THERE IS NO WAY TO TELL WHAT SPEED YOU ARE TRAVELING AT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10258726February 15, 2009
ELECTRICAL SYSTEM
I HAVE A 2005 CHEVY SUBURBAN WITH ABOUT 55,000 MILES ON IT. FOR THE PAST 6-8 MONTHS, MY SPEEDOMETER AND OTHER GAUGES (OIL, ETC.) WILL STICK CAUSING INACCURATE READINGS. AT TIMES MY SPEEDOMETER IS ABOUT 30 MPH OFF FROM THE REAL SPEED, AND FOR THE MONTHS THE OIL GAUGE HAS READ OFF THE CHARTS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10258603February 13, 2009
ELECTRICAL SYSTEM, ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
TL*THE CONTACT OWNS A 2005 CHEVROLET SUBURBAN. THE CONTACT STATED THAT THE SPEEDOMETER DISPLAYS INACCURATE READINGS ON THE INSTRUMENT PANEL. HE CANNOT DETERMINE THE APPROPRIATE SPEED, WHICH IS A SAFETY ISSUE. THE DEALER STATED THAT THE INSTRUMENT CONTROL CLUSTER NEEDED TO BE REPLACED AT THE COST OF $600. THE MANUFACTURER STATED THAT BECAUSE A CLASS ACTION LAWSUIT DOES NOT INCLUDE THE CONTACT'S VEHICLE YEAR, THEY WOULD NOT ASSUME ANY RESPONSIBILITY FOR THE REPAIR. THE VEHICLE HAS NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 54,000 AND THE CURRENT MILEAGE WAS UNKNOWN. UPDATED 5/26/09 *CN THE SPEEDOMETER IS BROKEN AND THE ELECTRICAL COMMUNICATION MAKES A BUZZING SOUND. UPDATED 05/28/09.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10258427February 12, 2009
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
SPEEDOMETER HAS NOT WORKED FOR OVER A YEAR. THE NEEDLE IS ALWAYS PINNED. ONCE IN A WHILE IT WILL START AT APPROXIMATELLY 30MPH AT IDLE. LOCAL DEALER ADVISED APPROX. 500.00 TO FIX. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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