Chevrolet Suburban Complaints

9,782 consumer complaints on file.

#10263962April 2, 2009
ELECTRICAL SYSTEM
MY OIL PRESSURE GAUGE STARTED READING "0" IN NOVEMBER 2008 BUT THERE IS NOTHING WRONG WITH MY OIL. (MILEAGE APPROX. 49,000) I CHECK IT OFTEN AND HAVE THE OIL CHANGED REGULARLY. IN FEBRUARY 2009 MY SPEEDOMETER STARTED REGISTERING INACCURATELY. FIRST, IT WOULD SAY I WAS GOING 40 MPH AT A DEAD STOP. CURRENTLY, IT IS PAST THE 120 MPH MARK AND HOLDING. (MILEAGE 52,000) I TOOK IT TO A CHEVY DEALER FOR DIAGNOSTIC EVALUATION. I WAS TOLD IT WAS THE DASHBOARD CIRCUIT BOARD AND THAT IT WOULD BE $500 TO REPLACE IT. THE SERVICE MANAGER TOLD ME THAT THIS PART HAD BEEN RECALLED ON THE 2003-2004 MODELS BUT NOT THE 2005. THAT I COULD PAY FOR THE REPAIR AND IF IT WAS RECALLED I COULD BE REIMBURSED. THIS IS A HUGE SAFETY CONCERN ESPECIALLY WITH YOUNG TEENAGE DRIVERS. IT SEEMS OBVIOUS TO ME READING THROUGH ALL THE COMPLAINTS FOR THE 2005 MODEL AND THE RECALLS OF PREVIOUS YEARS THAT THE 2005 MODEL SHOULD BE RECALLED AS WELL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10264020April 2, 2009
STRUCTURE:FRAME AND MEMBERS
NORMAL USE FOR FOUR YEARS. THE FAILURE WAS THE WINDOW ON THE REAR HATCH HAS MOSTLY SEPARATED FROM THE VEHICLE AS THE GLUE HOLDING IT ON IS NO LONGER SUFFICIENT TO HOLD IT ON. THERE IS A GAP AT THE BOTTOM OF THE WINDOW WHERE IT IS RAISING UP, LOOKING AS IF IT COULD FLY OFF AND HIT VEHICLES BEHIND WHILE DRIVING. NOTHING HAS BEEN DONE YET TO REPLACE IT AS THE COST IS ASTRONOMICAL IN THE AMOUNT OF $1200 QUOTED BY THE DEALERSHIP WHERE VEHICLE WAS PURCHASED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10263594March 30, 2009
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
SPEEDOMETER QUIT WORKING ON 2004 SUBURBAN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10263127March 26, 2009
STRUCTURE:BODY
THE HINGES THAT SUPPORT THE BACK WINDOW ARE SEPARATING FROM THE HINGES. THIS CAUSES THE ENTIRE WINDOW TO REALIGN AND NOW THERE IS A GAP WHERE YOU CAN FEEL AND HEAR WIND CONSTANTLY. IT LOOKS LIKE IT COULD FALL OFF AT ANY MOMENT. OCCURRED AROUND 60,000 MILES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10263013March 25, 2009
PARKING BRAKE
TL*THE CONTACT OWNS A 2002 CHEVROLET SUBURBAN 1500. WHEN THE CONTACT FIRST PURCHASED THE VEHICLE, HE NOTICED THAT THE PARKING BRAKE WOULD NOT HOLD. THE VEHICLE CONTINUED TO ROLL WHEN THE BRAKE WAS ENGAGED. HE TOOK THE VEHICLE TO THE DEALER AND THEY TIGHTENED AN UNSPECIFIED COMPONENT. THE VEHICLE PASSED INSPECTION, BUT THE FAILURE WORSENED AFTERWARDS. THE DEALER COULD NOT DETERMINE THE CAUSE OF THE FAILURE. THE ISSUE OCCURRED EVERY TIME HE ATTEMPTED TO APPLY THE PARKING BRAKE. THE MANUFACTURER WAS NOT NOTIFIED. THE CURRENT MILEAGE WAS APPROXIMATELY 75,000 AND FAILURE MILEAGE WAS APPROXIMATELY 65,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10263048March 25, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
TRANSMISSION STARTED SLIPPING CAUSING A "SHUDDER" AROUND 55 MPH OR LOWER IF I AM HAULING SOMETHING. WE TOOK IN TO DEALER WHO SAID THE TORQUE CONVERTER CLUTCH IS BAD AND THEY CAN REPLACE IT OR PUT IN A WHOLE NEW TRANSMISSION AT A COST TO US OF $3,300. AFTER SEARCHING ONLINE I FOUND TSB #050730017 WHICH OUTLINES THIS KNOWN PROBLEM. I HAVE SEVERAL FRIENDS WHO HAVE HAD THIS SAME PROBLEM. IF THIS MANY PEOPLE ARE HAVING THIS PROBLEM AND IT IS KNOW BY GM I FEEL IT SHOULD BE HANDLED BY THEM. THE TECHNICIAN THAT HANDLED OUR REPAIR SAID THAT THE TRANNY FLUID SHOULD BE CHANGED EVERY 25-30K MILES SINCE WE LIVE IN A MOUNTAINOUS AREA AND OCCASIONALLY PULL A SMALL HORSE TRAILER. THE MANUAL STATES THAT IT SHOULD BE CHANGED EVERY 50K MILES WITH NO REFERENCE TO TERRAIN. I FEEL THAT GM SHOULD COVER THE COST OF THIS REPAIR SINCE THEY KNOW ABOUT THE PROBLEM AND HAVE DONE NOTHING TO NOTIFY OWNERS OF THE ISSUE OR HOW TO CORRECT IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10262936March 24, 2009
ELECTRICAL SYSTEM
THE SPEEDOMETER ON OUR 2003 CHEVROLET SUBURBAN RANDOMLY STOPS WORKING. WE UNDERSTAND THAT IT IS A DEFECT AND THAT IT WILL ONLY BE REPLACED BY CHEVROLET IF THE VEHICLE HAS LESS THAN 70,000 MILES. OUR SUBURBAN HAS 85,000 MILES ON IT. SINCE IT IS A DEFECT IN THE INSTRUMENT CLUSTER, AND NOT BECAUSE OF WEAR AND TEAR, CHEVROLET SHOULD REPLACE IT FREE OF CHARGE. WE CAN'T AFFORD TO PAY THE $550+ TO HAVE IT REPLACED SO WE WILL DRIVE IT WITHOUT THE SPEEDOMETER WORKING, WHICH IS UNSAFE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10262847March 23, 2009
ENGINE AND ENGINE COOLING
TL*THE CONTACT OWNS A 2001 CHEVROLET SUBURBAN. WHILE DRIVING 25 MPH, THE VEHICLE SHUT OFF WITHOUT WARNING. THE CONTACT DISCOVERED THAT THERE WAS A RECALL FOR THE 2001 SILVERADO WITH THE SAME ENGINE, BUT NOT FOR THE SUBURBAN. THE VEHICLE HAS NOT BEEN REPAIRED. THE CURRENT MILEAGE WAS 92,000 AND FAILURE MILEAGE WAS 70,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10262726March 22, 2009
VEHICLE SPEED CONTROL
I PURCHASED MY VEHICLE LAST YEAR AND I AM HAVING PROBLEMS WITH MY SPEEDOMETER AND MY RPM GAGE. I WAS DRIVING AND MY SPEEDOMETER JUST KEPT MOVING UP AND FINALLY IT JUST GOT STUCK AT 120. IT DOESN'T MOVE FROM THERE AND IT IS A VERY BIG SAFETY ISSUE. MY WIFE USES THE VEHICLE MOSTLY AND IS ON THE FREEWAY QUITE A BIT AND ITS A CONCERN BECAUSE YOU HAVE NO IDEA WHAT YOUR SPEED. WE ARE BASICALLY GUESSING AND THAT ISN'T SAFE FOR ME OR MY KIDS. WE HAVE CONTACT OUR DEALER WERE WE PURCHASED IT AND I WOULD HAVE TO PAY $100.00 FOR THE DEDUCTIBLE. I HAVE LOOKED IN SEVERAL DIFFERENT WEBSITES (EDMUNDS.COM) REGARDING THIS ISSUE AN WAS VERY SURPRISED TO SEE THAT THERE ARE MANY PEOPLE WITH THE SAME PROBLEM AND FRUSTRATED THAT CHEVY WON'T FIX THE PROBLEM. THERE IS AN OBVIOUS MALFUNCTION AND IT SHOULD BE REPLACED AT THERE COST NOT THE CONSUMERS. MY VEHICLE HAS ONLY 57000 MILES AND THIS SHOULD NOT BE OCCURRING. I ALSO HAVE A 1994 CHEVY TRUCK AND IT HAS NEVER EXPERIENCED PROBLEM LIKE THIS. I REALLY HOPE SOMEONE CAN HELP WITH THIS PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10262115March 17, 2009
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
TL*THE CONTACT OWNS A 2004 CHEVROLET SUBURBAN 1500. THE CONTACT STATED THAT THE SPEEDOMETER WAS INOPERATIVE AND DISPLAYED INACCURATE READINGS. THE DEALER STATED THAT THE INSTRUMENT CONTROL PANEL NEEDED TO BE REPLACED AT THE COST OF OVER $300. AS OF MARCH 17, 2009, THE VEHICLE HAS NOT BEEN REPAIRED. THE MANUFACTURER DID NOT ASSIST. THE FAILURE MILEAGE WAS 82,000 AND CURRENT MILEAGE WAS 84,000. UPDATED 04-14-09 *BF UPDATED 04/15/09.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10261969March 16, 2009
SERVICE BRAKES, HYDRAULIC
TL*THE CONTACT OWNS A 2003 CHEVROLET SUBURBAN 2500. WHILE APPROACHING A STOP OR SLOWING DOWN TO MAKE TURNS AT LOW SPEEDS, THE ABS ACTIVATES WITHOUT WARNING. THE CONTACT IS UNABLE TO SAFELY COME TO A COMPLETE STOP. THE MANUFACTURER STATED THAT HER VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER 05V379000 (SERVICE BRAKES, HYDRAULIC: ANTILOCK). SHE WILL TAKE THE VEHICLE TO THE DEALER FOR REPAIR. THE CURRENT AND FAILURE MILEAGES WERE 88,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10261881March 15, 2009
STEERING
I HAVE 1998 CHEVROLET SUBURBAN K1500. DRIVING DOWN THE HIGHWAY 70 MILES AND HOUR ALL OF A SADDEN THE STEERING WHEEL JERK TO THE RIGHTS, I ALL MOST CRASH INTO THE CONCRETE BARRIERS ON THE SIDE OF THE ROAD THIS WAS AROUND MID FEB 09 AND NOW THE STEERING IS JERKING RIGHT AND LEFT MOSTLY WHEN I'M TAKING AND OFF RAMP TO THE RIGHT FROM THE HIGHWAY. THIS IS VERY DANGEROUS. SO I HAD TAKEN THE TRUCK IN TO HAVE THE FRONT END CHECK OUT AND THE MECHANIC TOLD ME EVERY THING WAS IN GOOD SHAPE ON THE FRONT END AND THE STEERING WHEEL SPEED SENSOR MUST OF WENT BAD AND HE COULD NOT GIVE ME A PRICE ON FIXING IT. SO I CALLED THE DEALERSHIP UP TO FIND OUT WHAT THAT WAS AND THEY DID NOT KNOW OF A STEERING WHEEL SENSOR ON THIS MODEL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10261771March 13, 2009
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
THE SPEEDOMETER INDICATES INCORRECT SPEEDS. SHOWS I AM GOING 30 MPH SITTING STILL OR 120 MPH WHILE DRIVING 65MPH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10261338March 9, 2009
ELECTRICAL SYSTEM
MY SPEEDOMETER STOPPED WORKING ON MY VEHICLE ABOUT 2 WEEKS AGO. WHEN I AM AT A COMPLETE STOP, IT SHOWS I AM GOING ANYWHERE BETWEEN 50-70 MPH. WHEN I AM GOING 40 MPH, IT SHOWS I AM GOING OVER 120 MPH. I BELIEVE THIS IS A SAFETY ISSUE BECAUSE I HAVE NO IDEA HOW FAST I AM GOING AND OBVIOUSLY, SPEED LIMITS ARE THERE FOR A REASON. I HAVE CONTACTED CHEVY AND ALSO A LOCAL DEALER AND THEY ARE AWARE THAT THIS HAS BEEN A HUGE PROBLEM ON 2003 AND 2004 CHEVY AND GMC VEHICLES. THEY HAVE A SPECIAL COVERAGE FOR IT, BUT IT ENDS AT 70,000 MILES. MY VEHICLE HAS 71,000 MILES ON IT AND SO, THEY WILL NOT FIX IT WITHOUT CHARGING ME AROUND $700. THERE IS A CLASS ACTION LAWSUIT PENDING REGARDING THIS ISSUE. IT IS NOT NORMAL WEAR AND TEAR, AS EVIDENCED BY THE HUGE # OF VEHICLES AFFECTED AND IT SHOULD BE A RECALL ITEM, AS IT AFFECTS SAFETY . *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10261344March 9, 2009
ELECTRICAL SYSTEM, FUEL SYSTEM, GASOLINE
2004 SUBURBAN WITH LESS THAN 65000 MILES, CUTS OUT DRIVING AT VARIOUS SPEEDS, SITTING AT TRAFFIC LIGHT, UPHILL OR DOWN HILL. VEHICLE GIVES NO WARNING, NO LIGHTS LIGHT UP, JUST ALL OF A SUDDEN NO POWER. CAN START BACK UP SOMETIMES IMMEDIATELY, SOMETIMES AFTER SEVERAL MINUTES. AFTER RESEARCHING ONLINE SEEMS TO BE A COMMON PROBLEM ISSUE WITH THE VEHICLE, CALLED DEALER AND THEY SAID THERE IS NO RECALL EVEN THOUGH IT IS OBVIOUSLY A SAFETY ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10261004March 7, 2009
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
THE SPEEDOMETER ON THE VEHICLE IS NOT SHOWING THE TRUE SPEED (IT SOME TIMES SHOWS 110 WHEN YOU ARE GOING 45, OR SHOWS 35 WHEN YOU ARE GOING 65. THIS IS NOT SAFE WHILE DRIVING ON ANY ROAD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10260900March 6, 2009
SERVICE BRAKES, HYDRAULIC
I HAVE A 2001 CHEVROLET SUBURBAN 1500. I HAD REAR BRAKES AND ROTORS REPLACED AT 87813 MILES IN 02/08. AT APPROXIMATELY 78713 MILES THE FRONT BRAKE PADS WERE REPLACED. THE VEHICLE NOW HAS APPROXIMATELY 104783 MILES ON IT AND THE REAR PADS ARE GONE AND THE REAR ROTORS ARE WARPED. THE FRONT PADS CURIOUSLY STILL HAVE 2/3 OF THE PAD LEFT. WHEN GOING ONLINE I FOUND A RECALL EFFECTING THE BRAKE SYSTEM OF THE VEHICLE NHTSA # 05V379000. DOING MY DUE DILIGENCE I CALLED GM CUSTOMER SERVICE ABOUT THE PROBLEM AND THEY STATED THAT THIS PARTICULAR RECALL IS NOT OPEN FOR THE VIN # OF MY VEHICLE. AFTER READING THE ACTUAL RECALL ON YOUR WEBSITE IT WOULD APPEAR MY VEHICLE WHICH IS IN FACT REGISTERED IN THE STATE OF OHIO A "SALT-BELT" STATE WHICH WAS ONE OF THE PRIMARY CONSIDERATIONS FOR THE RECALL. I AM CURIOUS AS TO WHY THE RECALL WOULD NOT BE IN EFFECT ON MY VEHICLE. DOES MY VEHICLE FIRST HAVE TO BE INVOLVED IN AN ACCIDENT CAUSING INJURIES BECAUSE OF A BRAKE FAILURE BEFORE THIS WILL BE ADDRESSED? NO COMMON CAR OWNER WOULD SUSPECT THAT AFTER 15K MILES REAR BRAKES WOULD NEED TO BE REPLACED AND WOULD MORE THAN LIKELY CONTINUE DRIVING THE VEHICLE UNTIL THERE WAS A CATASTROPHIC BRAKE FAILURE THAT COULD LEAD TO SERIOUS INJURY. I WOULD LIKE SOMEONE TO GET AN EXPLANATION FROM GENERAL MOTORS AS TO WHY THIS IS NOT BEING ADDRESSED IN THESE VEHICLES NOT SUPPOSEDLY AFFECTED BY THIS RECALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10260811March 5, 2009
ELECTRICAL SYSTEM
INSTRUMENT CLUSTER PANEL IN A 2004 CHEVY SUBURBAN WAS DIAGNOSED BY A GM DEALERSHIP AS DEFECTIVE ON 3/4/2009 WITH 70,400MILES. OIL GAUGE AND BATTERY GAUGE FAILS TO READ PROPERLY OFTEN BOUNCING AROUND/FLUTTERING AROUND DURING VEHICLE OPERATION. GAUGES DO NOT RETURN TO ZERO WHILE VEHICLE IS NOT OPERATING. GAUGE FAILURE WAS NOTED ON 2/10/2009. GM HAS YET TO AGREE TO REPLACE CLUSTER PANEL THOUGH A LETTER WAS SENT TO GM OWNERS REGARDING MATTER. LETTER CLEARLY STATES NOT TO BRING VEHICLE IN TO HAVE CLUSTER PANEL CHECKED UNTIL THERE IS BELIEVED TO BE AN ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10260758March 4, 2009
ELECTRICAL SYSTEM
I HAVE A 2003 Z71 SUBURBAN. THE SPEEDOMETER BROKE TODAY ALL OF A SUDDEN, SAID I WAS DRIVING 60MPH WHEN I WAS BARELY DOING 25. WHEN I SHUT THE CAR OFF IT REMAINED AT 30MPH. I CALLED THE CHEVY DEALER AND THEY KNEW RIGHT AWAY WHAT THE PROBLEM WAS AND HOW MUCH TO FIX IT. $600.00. NOW I KNOW WHY, AFTER READING THE COMPLAINTS ON HERE. EVERYBODY HAS THE SAME PROBLEM. MY TRUCK HAS 91,000 MILES ON IT. WHY WON'T GM REPAIR THIS REGARDLESS OF HOW MANY MILES THE VEHICLES HAVE ON IT. A DEFECT IS A DEFECT, REGARDLESS OF WHAT THE MILEAGE IS WHEN IT OCCURS! LET'S SEE, FOOD IN MY KIDS MOUTH AND A ROOF OVER THEIR HEADS, OR $600.00 TO REPAIR MY DEFECTIVE TRUCK. NO WONDER WHY GM IS GOING UNDER. I KNOW I WILL NEVER BUY ANOTHER GM VEHICLE. YOU PEOPLE SHOULD DO SOMETHING. I SEE THERE A TONS OF COMPLAINTS FOR THE SAME THING. THIS OBVIOUSLY IS A SAFETY ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10260761March 4, 2009
STEERING
I HAVE A 2004 CHEVY SUBURBAN THAT HAS A BAD VIBRATION AND CLUNKING NOISE COMING FROM THE STEERING WHEEL. I HAVE ADDRESSED THIS ISSUE WITH THE DEALERSHIP AND THEY STATE THEIR IS NO RECALL, BUT I KNOW OF 4 PEOPLE WITH CHEVY TRUCKS WITH THE SAME ISSUE. I HAVE ALSO DONE SOME RESEARCH ONLINE AND FOUND MULTIPLE PEOPLE COMPLAINING OF THE SAME ISSUE. I AM NOT SURE IF LEFT UNFIXED WHAT MIGHT HAPPEN, BUT I REALLY DO NOT WANT TO GET IN AN ACCIDENT AND HURT MYSELF OR OTHERS. I ONLY HOPE WITH YOUR HELP WE CAN FIND A SOLUTION TO THIS PROBLEM WITH CHEVROLET VEHICLES. THANK YOU. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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