Chevrolet Suburban Complaints

9,782 consumer complaints on file.

#10285453September 27, 2009
AIR BAGS:FRONTAL
AIR BAG DID NOT DEPLOY. *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10285281September 25, 2009
EQUIPMENT:APPLIANCE:AIR CONDITIONER
TL* THE CONTACT OWNS A 2005 CHEVROLET SUBURBAN. THE CONTACT STATED THAT THE BLOWER MOTOR OF THE AIR CONDITIONER INTERMITTENTLY FAILS. THE VEHICLE WAS TAKEN TO THE DEALER AND THE TECHNICIAN REPLACED THE BLOWER RESISTOR, BECAUSE IT MELTED IN SIDE OF THE INSTRUMENT CONTROL PANEL. THE MANUFACTURER WAS NOTIFIED. THE FAILURE AND CURRENT MILEAGES WERE 55,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10285041September 23, 2009
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
BOUGHT MY 2004 CHEVY SUBURBAN IN FEB. 2008. IT HAD 75,000 MILES ON IT. DROVE IT FOR A MONTH AND THE SPEEDOMETER WOULD FLUCTUATE 3-4 MPH AT HIGHWAY SPEEDS AND THE WORK FINE FOR A WEEK OR SO BEFORE ACTING UP. AT 92,000 MILES SPEEDOMETER WENT TOTALLY OUT, READING 0 ONE MINUTE AND BOUNCING TO 120 THE NEXT. NOW IT JUST SITS ON ZERO FOR MOST OF THE TIME. WOULD NOT KNOW IF IT EVER READ THE CORRECT MPH IF IT WASN'T FOR THE GPS. HAVE NOT REPLACED ANYTHING YET. BUT WILL HAVE TO SHORTLY BECAUSE THE TEXAS SAFETY INSPECTION IS DUE IN NOVEMBER. I THINK THIS IS WHY THE PREVIOUS OWNER TRADED IT IN AND DIDN'T TELL ANY ONE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10284884September 22, 2009
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
TL* THE CONTACT OWNS A 2002 CHEVROLET SUBURBAN. THE CONTACT STATED SHE EXPERIENCES UNWANTED ANTI LOCK BRAKE SYSTEM (ABS) ACTIVATION. THIS CAN CAUSE INCREASED STOPPING DISTANCES DURING LOW-SPEED BRAKE APPLICATIONS, WHICH COULD RESULT IN A CRASH. SHE CONTACTED THE DEALER IN REFERENCE TO RECALL # 05V379000 (SERVICE BRAKES, HYDRAULIC: ANTI LOCK). UPON CONTACT THE TECHNICIAN STATED THAT BECAUSE THE VIN NUMBER WAS EXCLUDED FROM THE VIN RANGE, SHE WAS INELIGIBLE FOR A FREE REMEDY. NO REPAIRS WERE MADE. THE MANUFACTURER WAS NOTIFIED, BUT NO ASSISTANCE WAS PROVIDED. THE FAILURE AND CURRENT MILEAGES WERE 108,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10284623September 19, 2009
POWER TRAIN:DRIVELINE
MY 2005 SUBURBAN THE DRIVE SHAFT WAS BROKEN AT ONLY ABOUT 40 MPH. IF IT HAPPENED ON HIGHWAY, PROBALLY WILL CAUSE AN ACCIDENT BECAUSE I HAS LOST THE CONTROL TOTALLY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10284502September 18, 2009
STEERING, STRUCTURE
WE OWN A 2004 CHEVROLET SUBURBAN WITH APPROXIMATELY 50,000 CURRENT MILES. WE PURCHASED THE VEHICLE USED AT 20,000 MILES. AT SOME POINT AFTER 36000 WE STARTED NOTICING A "CLUNKING" IN THE STEERING COLUMN WHEN WE WOULD TURN THE WHEEL. I AN EMPLOYED AT A SCHOOL AND IT HAS HAD TO HAVE THIS SAME PROBLEM REPAIRED ON 3 OF IT'S 2004 CHEVROLET 1500 SUBURBANS, EACH WITH JUST OVER THE 36,000 WARRANTY MILEAGE. EACH COST ABOUT $370.00 TO REPAIR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10284150September 16, 2009
ENGINE AND ENGINE COOLING
MY 2002 K2500 SUBURBAN ENGINE DIES ABRUPTLY WHILE DRIVING, WITH NO WARNING (NEITHER SPUTTERING NOR MESSAGES ON THE DASH). AFTER PULLING OVER TO THE SHOULDER AND WAITING BETWEEN A FEW SECONDS AND A FEW MINUTES, THE ENGINE WILL START. THIS HAPPENS AT RANDOM TIMES AT ANY SPEED. NEEDLESS TO SAY, THIS IS AN EXTREME SAFETY HAZARD, AS ALL POWER TO STEERING AND BRAKES IS LOST WHEN THE ENGINE DIES. THESE RANDOM STALLS HAVE BEEN INCREASING IN FREQUENCY OVER THE LAST COUPLE YEARS. MY CAR ONLY HAS 36,000 MILES - MOSTLY HIGHWAY DRIVING. APPARENTLY LOTS OF PEOPLE HAVE EXPERIENCED THIS POTENTIALLY DEADLY CONDITION. IS GM JUST GOING TO WAIT FOR PEOPLE TO GET KILLED BEFORE THEY ISSUE A RECALL ON THIS? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10283997September 15, 2009
SEAT BELTS
THE REAR (THIRD ROW) SEAT BELTS RANDOMLY LOCK UNDER NON-EMERGENT CONDITIONS. THE TENSION ON THE BELT BECOMES EXTREME SUCH THAT THE CANNOT RELEASE THE BELT AND REQUIRES ASSISTANCE, RESULTING IN A POTENTIALLY DANGEROUS SITUATION WHERE THE OCCUPANT MAY NOT BE ABLE TO EGRESS IN AN EMERGENCY. THE SITUATION IS MADE WORSE BY PASSENGERS IN THE THIRD ROW SEAT WHO ARE ADULTS AND/OR MAY BE OVERWEIGHT. THE MANUFACTURER HAS MODIFIED THE THIRD ROW SEAT BELTS IN APPARENT RECOGNITION OF THE PROBLEM, BUT HAS NOT CHOSEN TO CORRECT THE PROBLEM IN EARLIER VEHICLE DESIGNS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10283654September 11, 2009
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
ANTILOCK BRAKES ERRATIC OPERATION LESS THAN 5 MPH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10283576September 10, 2009
SEAT BELTS:FRONT:RETRACTOR
TL*-THE CONTACT OWNS A 2007 CHEVROLET SUBURBAN. THE CONTACT STATED THAT THE REAR DRIVER AND PASSENGER SEAT BELT RETRACTOR MECHANISMS PREVENTS THE WEBBING TO BE EXTRACTED WHEN WORN BY AN OCCUPANT. THIS CONDITION RESULTS IN TIGHT FITTING AND THE INABILITY TO MOVE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR INSPECTION IN WHICH THE TECHNICIAN CONCLUDED THAT THE FAILURE WAS A NORMAL CHARACTERISTIC OF THE VEHICLE. THE FAILURE MILEAGE WAS 0. THE CURRENT MILEAGE WAS 27,000. THE VEHICLE IDENTIFICATION NUMBER WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10283429September 9, 2009
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, SERVICE BRAKES, HYDRAULIC
I BELIEVE THE 1999 CHEVROLET SUBURBAN SHOULD BE INCLUDED IN THE NHTSA CAMPAIGN # 05V379000 AND THE GM RECALL # 05068 EVEN THOUGH GENERAL MOTORS TELLS ME THAT MY VIN# IS NOT PART OF THERE RECALL. MY VEHICLE EXPERIENCES THE EXACT SYMPTOMS AS THOSE DESCRIBED IN THE ABOVE CAMPAIGN AND RECALL NUMBERS ( ANTILOCK BRAKES UNEXPECTEDLY ACTIVATING AT LOW SPEEDS OF ABOUT 3-10 MPH ). THE ANTILOCK BRAKES ON MY VEHICLE WOULD OCCASIONALLY ACTIVATE AT LOW SPEEDS AND AT FIRST I DID NOT THINK IT WAS MUCH OF A PROBLEM. NOW EVERY TIME I BRAKE AND THE VEHICLE SLOWS TO A SPEED OF ABOUT 6 MPH, THE ANTILOCK BRAKES START TO ACTIVATE. I NOW KNOW THIS IS A SAFTY ISSUE BECAUSE ONCE THE ANTILOCK BRAKES START TO ACTIVATE, THE VEHICLE TAKES LONGER TO STOP NO MATER HOW HARD I PRESS ON THE BRAKES. I WILL PROBABLY TAKE THE VEHICLE TO THE DEALER FOR REPAIR AND HOPE G.M. WILL REIMBURSE ME IF AND WHEN THEY REALIZE THIS YEAR SUBURBAN SHOULD BE PART OF THE ORIGINAL RECALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10283090September 7, 2009
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
WE BOUGHT A 2005 CHEVROLET SUBURBAN IN EARLY 2006. IN EARLY 2008 THE SPEEDOMETER STARTED TO ACT UP (BOUNCING, STEADILY DECREASING UNTIL ZERO) WE HAVE JUST COMPLETED A LONG TRIP AND THE SPEEDOMETER WAS NOT WORKING FOR 4 HOURS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10282942September 5, 2009
ENGINE AND ENGINE COOLING:ENGINE
WHILE DRIVING 60 MPH UNDER NORMAL CONDITIONS ON THE INTERSTATE, I EXPERIENCED FULL POWER LOSS. WITHOUT WARNING, THE ENGINE SHUT DOWN AND COULD NOT BE RESTARTED IN NEUTRAL. ENGINE TURNED, JUST DIDN'T FIRE. NO SPUTTER, NO DASH LIGHTS, JUST AN INSTANT SHUT DOWN. I PULLED THE VEHICLE TO THE SIDE OF THE ROADWAY, PUT IT IN PARK AND IT STARTED RIGHT UP. FORTUNATELY, THIS EXPERIENCE WAS ON AN NOT SO CROWDED AND STRAIGHT SECTION OF THE HIGHWAY. I FEAR THIS COULD HAPPEN IN A TURN, IN AN INTERSECTION, OR ANY SITUATION WHERE THE LACK OF POWER STEERING COULD LEAD TO AN ACCIDENT. THIS ISSUE IS THE LATEST IN A FEW RELATED. WHAT STARTED A COUPLE MONTHS AGO AS INTERMITTENT FAILED ENGINE STARTS, HAS PROGRESSED INTO INTERMITTENT ENGINE STALLS. INITIAL PROBLEMS WERE START RELATED. THE VEHICLE WOULD MAKE A NORMAL STARTING SOUND, BUT JUST NOT FIRE. IT WOULD THEN START NORMALLY ON THE SECOND OR THIRD ATTEMPT. I SEE A RECALL FOR THE 2001 VERSION OF MY SPECIFIC VEHICLE/ENGINE TYPE, AND AN INVESTIGATION OPENED ON THE 2002 MODEL. THIS HAS TO BE RELATED. THE CHEVROLET DEALER FAILED TO REPLICATE THE ISSUE THIS WEEK AND DID NOT RECEIVE ANY CODES POINTING TO THE ISSUE. THEY WILL NOT BLINDLY REPLACE PARTS ON A HUNCH, EVEN WITH THE CAR BEING UNDER A FULL EXTENDED WARRANTY. THIS IS A SAFETY ISSUE. FORTUNATELY, THE VEHICLE HAS NOT YET STALLED IN A CRITICAL SITUATION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10282635September 2, 2009
ENGINE AND ENGINE COOLING
THE CHECK ENGINE LIGHT CAME ON, ON MY 2001 SUBURBAN AT 29,000 MILES. THIS WAS MY DADS VEHICLE AND WAS GARAGE KEPT AND DRIVEN ON TRIPS OR TO CHURCH IN RURAL TEXAS, WHICH IS WHY AFTER 8 YEARS IT ONLY HAD 29,000 MILES. I HAD IT SCANNED AT AUTO ZONE. A #1 CYLINDER MISFIRE WAS DETECTED. I MOVED THE COIL, SPARK PLUG, AND WIRE TO OTHER CYLINDERS TO ISOLATE THE PROBLEM. THE SCAN STILL DETECTED #1 CYLINDER MISFIRE EVEN AFTER DRIVING OVER 50 MILES. THE MISFIRE WAS NOT DETECTABLE BY THE WAY THE TRUCK WAS RUNNING. I WENT AHEAD AND REPLACED THE INJECTOR ON THAT CYLINDER JUST TO RULE IT OUT. ONCE AGAIN AFTER OVER 50 MILES OF DRIVING IT STILL SCANNED AS A #1 CYLINDER MISFIRE. I HAD PLANNED ON TAKING IT TO THE DEALER ON MONDAY, AUGUST 24, 2009. ON SATURDAY, AUGUST 22, 2009 MY WIFE AND DAUGHTER WERE ON THEIR WAY BACK TO THE HOUSE AND THE TRUCK DIED DRIVING DOWN THE FREEWAY. THEY WERE ABLE TO RESTART IT AND LIMP HOME. I FOUND NO COMPRESSION ON THE #1 CYLINDER AND TOOK OFF THE ROCKER ARM COVER TO FIND A BROKEN SPRING ON THE EXHAUST VALVE. HAD IT ONLY BEEN 3 YEARS OLD IT WOULD HAVE BEEN UNDER WARRANTY. THIS SEEMS TO BE A BAD SPRING BAD LUCK STORY. I WAS CURIOUS TO KNOW IF OTHERS ENCOUNTERED THE SAME PROBLEM OR DID THE BLACK CLOUD JUST DWELL OVER ME. SINCE I CAN REPAIR IT MYSELF I AM. THIS PROBLEM MIGHT HAVE HAPPENED TO OTHERS WITHOUT THEIR KNOWLEDGE SINCE THEY HAD IT REPAIRED BY THE DEALER. THE COST TO ME FOR PARTS IS ABOUT $350. THE GREATEST COST WAS GASKETS. REPAIR AT A DEALER WOULD BE BETWEEN $1500 AND $5000 I'M SURE (THERE WAS A BENT VALVE I REPLACED, AND A MARK ON THE PISTON I AM LEAVING ALONE, I'M NOT SURE THEY WOULD REPAIR JUST WHAT WAS NEEDED OR GO FURTHER). IT IS DISHEARTENING WHEN SOMETHING THAT SHOULD NOT HAPPEN DOES. THERE IS MORE I WOULD LIKE TO VENT HERE BUT THAT IS NOT THE PURPOSE OF MY COMPLAINT. I JUST WANTED THE COMPLAINT REGISTERED SOMEWHERE. THANKS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10282415August 31, 2009
FUEL SYSTEM, GASOLINE
CHEVY SUBURBAN 2007 FUEL SYSTEM ISSUES INCLUDED GAS FUME LEAKS. ATTEMPTED TO HAVE REPAIR 4 TIMES BEFORE BEING TOLD BY DEALER A DESIGN FLAW EXIST WITH FUEL SYSTEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10282434August 31, 2009
STRUCTURE:BODY:DOOR
CHROME ON DOOR HANDLES RAZOR SHARP EDGES AND CUT FINGERS AND HANDS! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10281927August 27, 2009
SERVICE BRAKES, HYDRAULIC
EARLY AND REPEATED WARPING OF THE ROTORS ON MY 2007 LTZ CHEVY SUBURBAN. IN TALKING TO THE MECHANIC IT SEEMS THAT THIS IS A COMMON PROBLEM THAT CAN HAPPEN QUICKLY WITHOUT WARNING AND CAUSE YOU TO LOOSE CONTROL OF THE VEHICLE DURING BRAKING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10281833August 26, 2009
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
I HAVE A 2004 CHEVY SUBURBAN 1500 WITH 90K MILES. IN NOVEMBER 2008 AT 80K MILES I NOTICED THE HEATER WASN'T HEATING. CHECKED AF TO FIND IT WAS A GAL LOW. NO LEAKS DETECTED ANYWHERE AND NO SMOKING FROM EXHAUST. A FEW WEEKS LATER THE SAME THING HAPPENED. AFTER TAKING THE VEHICLE TO 3 GARAGES INCLUDING ONE AUTHORIZED GM DEALER, ALL DIAGNOSTIC TEST WERE NEGATIVE FOR CRACKED HEADS OR HEAD GASKETS. SUGGESTIVE OF PROBLEM BUT NOT DEFINITIVE. THE GM DEALER STARTED AN OIL CONSUMPTION STUDY D/T HAVING TO ADD 1 - 1.5 QUARTS OIL EVERY 1500 - 2000 MILES. IN AND OUT OF THE SHOP UNTIL JUNE 2009 WHEN WE EXPERIENCE SUDDEN LOSS OF OIL PRESSURE, ENGINE STARTED KNOCKING BUT NOT SMOKING. I CHANGED THE OIL AGAIN AND DROVE THE VEHICLE THE NEXT MORNING. MADE IT 25 MILES WHEN OIL PRESSURE DROPPED AGAIN AND ENGINE STARTED KNOCKING. I ACTUALLY DROVE THE VEHICLE BACK HOME UNDER FULL POWER BUT ALARMS GOING OFF AND NO OIL PRESSURE. I PULLED THE OIL PAN OFF AND FOUND THE ROD BEARINGS BURNED AND CRYSTALLIZED. NOW LOOKING AT NEW ENGINE. GM DENIES PROBLEM WITH THAT MODEL ENGINE AND REFUSES TO OFFER ANY ASSISTANCE. JUST PRIOR TO EXPERIENCING THE ENGINE PROBLEMS WE DID HAVE TO REPLACE THE CATALYTIC CONVERTER. ALL OF INSTANCES STARTED AROUND 80K MILES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10281506August 24, 2009
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
WHILE DRIVING IN A 45MPH ZONE, I CHECKED MY SPEEDOMETER AS I PASSED A POLICE OFFICER AND IT READ 75MPH SO I IMMEDIATELY HIT THE BRAKES TO SLOW. I DIDN'T THINK I WAS SPEEDING AS I WAS GOING WITH THE FLOW OF TRAFFIC. UPON FURTHER INVESTIGATION I DISCOVERED THE DEFAULT POSITION OF THE GAUGE WAS 30MPH. EVENTUALLY THE SPEEDOMETER WAS FULLY PEGGED AT 120+ MPH. I DISCUSSED THE FAILURE WITH COLLEAGUES AT WORK AND TWO INDEPENDENT MECHANICS AND I DISCOVERED 1) THE PROBLEM IS COMMON IN GMC TRUCKS IN MODEL YEARS 2002-2006 AND 2) THE ONLY WAY TO CORRECT IT IS TO REPLACE THE ENTIRE INSTRUMENT PANEL AT A COST OF APPROX. $700. I BELIEVE THIS IS A SAFETY HAZARD FOR TWO REASONS: FIRST, THE FAILURE IS INSIDIOUS AND CAN CAUSE AN OVERREACTION (ONE CASE II KNOW OF WHERE SOMEONE WAS PULLING A BOAT TRAILER ON A WET ROAD, LOOKED DOWN AND SAW 90MPH, HIT THE BRAKES AND SKIDDED OFF THE HIGHWAY), AND SECOND, BECAUSE OF THE HIGH COST OF REPAIR FOR OLDER VEHICLES OWNERS (AS I AM) WILL BE HESITANT TO SPEND THE MONEY TO FIX ONE INDICATOR NEEDLE. THANK YOU FOR ASSISTANCE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10281375August 22, 2009
ELECTRICAL SYSTEM
JUST GOT INTO MY 2005 CHEVY SUBURBAN 1500. THE SPEEDOMETER STOP WORKING. REGISTERING 100MPH WHILE I WAS AT A STOP LIGHT, NOT WORKING AT ALL WHILE I DROVE BACK TO THE HOUSE. THERE IS A LAWSUIT FOR 2004 MODELS AND ONLY UP TO 70,000MILES. THIS IS A CLUSTER FAILURE AFFECTING THOUSANDS OF SUBURBAN,TAHOE, AND SIMILAR MODEL OWNERS. THE DEALERSHIPS ARE CHARGING AN AVERAGE OF $450.00 TO REPAIR THIS DEFECT THAT, JUDGING FROM THE LAWSUIT IS A COMMON PROBLEM. IT AFFECTS MY MONITORING OF MY SPEED AND ENDANGERS THE PUBLIC AND ALSO PUTS DRIVERS IN A BAD POSITION WITH LAW ENFORCEMENT. GM IS OBLIGATED TO REPAIR A PROBLEM THAT THEY HAD KNOWLEDGE OF. THERE ARE TOO MANY OF THESE VEHICLES ON THE ROAD TO ALLOW THIS DEFECT AND POTENTIAL SAFETY ISSUE TO GO UNCHECKED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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