Chevrolet Suburban Complaints

9,782 consumer complaints on file.

#10298868January 9, 2010
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
MY 2004 CHEVROLET SUBURBAN WITH 88,000 MILES HAS A FAULTY SPEEDOMETER AND I AM UNABLE TO TELL WHAT SPEED I AM GOING AT ALL TIMES! I HAVE A 4 YEAR OLD AND A 6 YEAR OLD IN THE CAR WITH ME OFTEN AND THIS CAUSES ME GREAT CONCERN OVER THE SAFETY OF MY FAMILY AND I. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10298264January 5, 2010
SERVICE BRAKES, HYDRAULIC
2001 CHEVY SUBURBAN 1500 LT, ABS PROBLEM. RECURRENCE OF FAILURE OF ABS PUMP TO DEACTIVATE. PUMP RUNS CONTINUOUSLY UNTIL IT BURNS UP. REPLACED PREVIOUSLY (NOT UNDER WARRANTY). OVER $1000. AT THIS TIME THE ABS FUSE IS PULLED SO PUMP WON'T BURN UP AGAIN, BUT I HAVE NO ANTILOCK BRAKES. APPARENTLY A SENSOR OR SOMETHING IS FAILING AND CAUSING AN EXPENSIVE REPAIR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10298260January 5, 2010
POWER TRAIN
2001 CHEVY SUBURBAN 1500 LT, 5.7 STALLING PROBLEM. STALLS AT LOW IDLE ROUNDING CORNERS, AND IN PARKING LOTS ENTERING AND EXITING SPACE. RUNS FINE AT NORMAL SPEED. NO STALLING DURING REGULAR HIGHWAY SPEED DRIVING UNLESS SLOWING TO ROUND A CORNER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10298185January 4, 2010
STRUCTURE:BODY:DOOR
CUT FINGER ON DOOR OF 2007 SUBURBAN DUE TO FAILURE OF PLASTIC CHROME ON INTERIOR DRIVER DOOR HANDLE. OTHER HANDLES IN CAR ARE ALSO FAILING. REPORTED TO DEALER AND THEY REPORTED NUMEROUS COMPLAINTS AND FAILURES AS WELL AS OTHER CUT HANDS AND FINGERS WHICH SHOULD INDICATE A DESIGN FLAW. *TR
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10297137December 28, 2009
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
THE NHTSA CAMPAIGN ID #L 05V379000 ON MY 2001 CHEVROLET SUBURBAN WAS PERFORMED IN 2005 AT THE VALENTI AUTO MALL IN MYSTIC, CT. THE INTENT WAS TO TREAT A GM RECALL NO. 05068 TO FIX ABS FRONT HUB SENSORS THAT WOULD CORRODE. SUPPOSEDLY THEY DID THIS AT 85,000 MILES IN 2005. IN 2009, I HAVE BEEN HAVING RECURRING ABS ISSUES AND THEY REPLACED THE INACCURATE SENSOR SIGNAL AT $675. RECURRING ISSUES THEY NOW NEED TO REPLACE THE PASSENGER SIDE SENSOR AT $675. THE ISSUE IS THAT THE SENSOR RECALL DID NOT SOLVE THE PROBLEM, GM HAS STATED THE CUSTOMER MUST PAY FOR THE VERY ISSUE THE RECALL CALLED OUT, WHICH WAS CORRODED SENOR HUB ASSEMBLIES AND THE CUSTOMER MUST PAY. THIS HAS BEEN A VERY DANGEROUS CONDITION THAT GM/CHEVROLET KNEW OF AND DID NOT FIX IN AN APPROPRIATE MANNER. THE SUBURBAN BARELY DOES NOT STOP WELL AT ALL AND IS VERY DANGEROUS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10296344December 18, 2009
ELECTRICAL SYSTEM
2004 CHEVROLET SUBURBAN SPEEDOMETER READING IS INACCURATE, READING ANYWHERE FROM 20 TO 50 MPH TOO HIGH. THIS IS A HAZARD WHILE DRIVING DUE TO INABILITY TO ACCURATELY GAUGE SPEED, CAUSING TENDENCY TO DRIVE TOO SLOWLY. RUN RISK OF TRAFFIC TICKET. CHEVY DEALERSHIP ACKNOWLEDGES THAT THIS IS COMMON PROBLEM BUT ONLY PROVIDES SPECIAL ISSUE SERVICE FOR VEHICLES BETWEEN 70,000 TO 80,000 MILES ON ODOMETER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10296234December 17, 2009
FUEL SYSTEM, DIESEL
MY 1995 DIESEL SUBURBAN BEGAN RUNNING A LITTLE ROUGH. ONE MORNING JUST AFTER PULLING OUT OF THE DRIVEWAY THE ENGINE SUDDENLY SURGED UP TO 3000 RPM AND JUMPED FORWARD. FORTUNATELY I WAS ABLE TO CONTROL IT AND COAX IT BACK INTO THE DRIVEWAY WITHOUT INCIDENT OR INJURY. RESEARCH WITH MY LOCAL DIESEL EXPERT SHOWED THAT THIS WAS DUE TO A FAILING INJECTOR PUMP AND FURTHERMORE IT IS A KNOWN PROBLEM WITH THESE PUMPS. THE PROBLEM IS NOW EASILY REPRODUCED SIMPLY BY SITTING IN THE DRIVEWAY AND RUNNING THE TRUCK. IT WILL START, AND THEN REV TO 3000+ RPM ON IT'S OWN, THEN BACK TO NORMAL. IT WILL DO THAT A COUPLE OF TIMES WITHOUT WARNING. NOT ONLY IS THIS AN EXPENSIVE REPAIR ($2000 IN PARTS ALONE) BUT IT IS EXTRAORDINARILY DANGEROUS. HAD I BEEN AT A STOPLIGHT WITH A PEDESTRIAN OR ANOTHER VEHICLE IN FRONT OF ME AND IT SURGED I COULD HAVE EASILY KILLED SOMEONE. CONSIDERING THAT THIS PROBLEM WAS KNOWN BY MY MECHANIC, THE POTENTIAL SAFETY ISSUES AND THERE IS A TSB ON THIS FUEL PUMP (01349A) I AM STUNNED THAT THERE HAS NOT BEEN A MANDATORY RECALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10296084December 16, 2009
SEATS
I HAVE A 2001 CHEVY SUBURBAN 1500 WHILE GOING OVER A SPEED BUMP AT THE SPEED OF 20MPH THE LUMBAR SUPPORT IN MY DRIVER'S SEAT "POPPED". WE HEARD A VERY LOUD EXPLODING SOUND AND AT THE SAME TIME I FELT A EXTREME PRESSURE AND PAIN IN MY LOWER BACK... I NOW HAVE LOWER BACK PAIN A DAY LATER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10295546December 14, 2009
STEERING
CASE NO. 1-4061367 REPORTED TO GM CUSTOMER COMMUNICATION CENTER ON 18/11/2009 "STEERING VIBRATION" WHILE DRIVING ABOVE 100 KM/H'. ACCORDING TO GM DEALER SERVICES DEPARTMENT CONFIRMED VERBALLY 'ACCEPTABLE VIBRATION'. CHEVROLET HAS NOT RESPONDED TO A COMPLAINT CASE NO. 1-4061367 REPORTED TO GM CUSTOMER COMMUNICATION CENTER ON 11/18/2009 AND NONE OF MY PRESENTED QUESTIONS AND INVESTIGATION/DOCUMENTATION REQUESTS WERE ADDRESSED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10295453December 12, 2009
EXTERIOR LIGHTING
THE HIGH CENTER (3RD) BRAKE LIGHT ON MY 20003 CHEVY SUBURBAN HAS GONE OUT FOR THE THIRD TIME. I SEE MANY MANY SIMILAR VEHICLES WITH THEIR HIGH-CENTER (3RD) BRAKE LIGHTS OUT. THERE HAS TO BE SOME ELECTRICAL SYSTEM GLITCH TO CAUSE THE FAILURE. GM RECENTLY ANNOUNCED A RECALL TO REPLACE THE ENTIRE DASH BOARD BECAUSE OF ELECTRICAL PROBLEMS. THE PROBLEMS MAY BE RELATED THIS IS A SAFETY ISSUE AS THE HIGH-CENTER BRAKE LIGHT SERVES AN IMPORTANT FUNCTION AND AT $120 PLUS LABOR TO REPLACE IS CAN GET EXPENSIVE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10295341December 11, 2009
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
TL* THE CONTACT OWNS A 2003 CHEVROLET SUBURBAN. WHILE DRIVING THE SPEEDOMETER DISPLAYED INACCURATE INFORMATION. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR INSPECTION. THE TECHNICIAN STATED THAT THE INSTRUMENT PANEL CLUSTER NEEDED TO BE REPLACED. NO REPAIRS WERE MADE. THE FAILURE AND CURRENT MILEAGES WERE 132,000. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10295129December 9, 2009
SEATS
I OWN A 2001 CHEVY SUBURBAN 1500, THE MIDDLE ROW BENCH SEAT IS A 70/30 SPLIT. THE BOTTOM ( PART YOU SIT ON) OF THE LARGER SIDE (BEHIND DRIVERS SEAT TO MIDDLE OF VEHICLE) WILL NOT STAY LATCHED OR "LOCKED" INTO PLACE. I CONTACTED GM AND THEY SAID THAT SINCE MY SUBURBAN HAS MORE THAN 100,000 MILES ON IT THEY ARE NOT RESPONSIBLE FOR ANY ISSUES OR DEFECTS. VERY FRUSTRATING! THIS IS A TOTAL SAFETY CONCERN, SPECIALLY SINCE I HAVE FOUR CHILDREN WHO RIDE IN THIS TRUCK! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10294697December 7, 2009
ENGINE AND ENGINE COOLING
2002 CHEVROLET SUBURBAN 1500 LOSES ACCELERATION POWER ON HIGHWAY. VEHICLE DOES NOT RESPOND TO ACCELERATION ATTEMPTS. ONCE BRAKE IS APPLIED VEHICLE COMPLETELY STALLS AND HAS NO POWER STEERING OR BRAKES. THIS HAS OCCURRED IN HIGHWAY DRIVING AT 70 MPH IN HEAVY TRAFFIC AREAS. THERE IS NO CONSISTENCY IN OCCURRENCES. HAPPENED AUGUST 2007 , AND DEC. 2007, SEPT. 2009 AND NOVEMBER 2009. CHECK ENGINE LIGHT DOES NOT COME ON. CAN NOT BE DIAGNOSED ON COMPUTER. GM MECHANICS CAN NOT FIGURE OUT PROBLEM UNLESS IT HAPPENS TO THEM. GM REFERS US TO DEALERSHIP FOR DIAGNOSING AND REPAIRS UNDER THESE CONDITIONS. DON'T HAVE THE MONEY TO PUT IN REPAIRS THAT MAY OR MAY NOT CORRECT PROBLEM. HAVE FOUND MANY COMPLAINTS ON INTERNET DETAILING THIS PROBLEM BUT GM DENIES ANY KNOWLEDGE OF THIS PROBLEM. NOTICED THAT 2001 CHEVY SUBURBANS HAVE HAD A RECALL OF CRANKSHAFT POSITION SENSOR AND THAT SYMPTOMS ARE SIMILAR TO MY VEHICLE. THIS PROBLEM POSES A TREMENDOUS LIFE AND DEATH SAFETY CONCERN FOR ME AND MY FAMILY ESPECIALLY WHEN WE ARE TRAVELING IN HIGH TRAFFIC AREAS OR IN MOUNTAIN AREAS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10294308December 2, 2009
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
SPEEDOMETER DOES NOT WORK ON MY 2005 CHEVROLET SUBURBAN 1500. STOPPED WORKING AT ABOUT 60,000 MILES - THERE SHOULD BE A RECALL AS THIS IS A COMMON PROBLEM ON THIS VEHICLE AND IT COSTS APPROX. $500 TO FIX AND IT IS A SAFETY HAZARD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10292893November 19, 2009
ELECTRICAL SYSTEM
CAR DOES NOT START. COMPLETLEY DEAD BATTERY. EASILY JUMP STARTS.ALT SHOWS 14.5 CHARGE AFTER JUMP..THISHAS HAPPENED 6 TIMES.T OOK TO DEALERSHIP TWICE. HEY SAY - NEGATIVE BATTERY CABLE.. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10292679November 18, 2009
FUEL SYSTEM, GASOLINE
TL*THE CONTACT OWNS A 2001 CHEVROLET SUBURBAN 2500. FOR SEVERAL DAYS, HE SMELLED FUEL AND AFTER HE ADDED FUEL TO TANK HE WAS RECEIVING AND INACCURATE FUEL LEVEL READING. THE DEALER STATED THAT THERE WERE NO RECALLS RELATED TO THE FAILURE. THE MANUFACTURER STATED THAT THERE WERE NOT ENOUGH COMPLAINTS TO ISSUE A RECALL FOR HIS YEAR, MAKE AND MODEL VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE CURRENT AND THE FAILURE MILEAGES WERE 88,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10292704November 18, 2009
TIRES:TEMPORARY/EMERGENCY SPARE TIRE
TL*THE CONTACT OWNS A 2004 CHEVROLET SUBURBAN 1500. THE CONTACT STATED THAT THE SPARE TIRE HOUSING UNIT WAS DEFECTIVE WHICH MADE IT IMPOSSIBLE TO REMOVE THE SPARE TIRE WHEN HE NEEDED IT. THE DEALER ADVISED HER TO NOTIFY THE MANUFACTURER WHO STATED THAT THEY WOULD REIMBURSE HER FOR THE REPAIRS. THE VEHICLE WAS REPAIRED; HOWEVER, THE SPARE TIRE HOUSING MALFUNCTION HAS REOCCURRED. THE MANUFACTERER STATED THAT THEY WOULD NOT REIMBURSE HER TO HAVE THE HOUSING UNIT REPAIRED AGAIN. THE FAILURE MILEAGE WAS 120,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10292276November 16, 2009
ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR
TL* THE CONTACT OWNS A 2007 CHEVROLET SUBURBAN. THE VEHICLE EXHIBITED A NO-START CONDITION. THE VEHICLE WAS TAKEN TO THE DEALER MULTIPLE TIMES, IN WHICH THE ALTERNATOR WAS RE-ADJUSTED TO INCREASE THE CHARGE OF THE BATTERY. HOWEVER THE BATTERY CONTINUALLY LOSES ENERGY. THE VEHICLE WAS IN THE PROCESS OF BEING RE-INSPECTED BY THE DEALER. THE FAILURE MILEAGE WAS 60,000. THE VEHICLE IDENTIFICATION NUMBER WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10292422November 16, 2009
SERVICE BRAKES, HYDRAULIC
1998 SUBURBAN K1500, ~126,000 MILES, ORIGINAL OWNER. ABS ENGAGES AT LOW SPEEDS ON DRY PAVEMENT WHEN COMING TO A COMPLETE STOP, I.E. CONSTANT PRESSURE ON BRAKE PEDAL. WEATHER WAS SUNNY, DRY, LOW HUMIDITY WITH TEMPERATURES BETWEEN 50 AND 70 F. VEHICLE DOES NOT COME TO A COMPLETE STOP AS QUICKLY WHEN THIS OCCURS. THREE INCIDENCES HAVE OCCURRED OVER THE LAST TWO WEEKS (FIRST TIME EXPERIENCED WAS TWO WEEKS AGO). NO REPAIRS ATTEMPTED YET. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10291941November 12, 2009
SERVICE BRAKES, HYDRAULIC
2002 CHEVY SUBURBAN: GRINDING NOISE HEARD ON UNDERCARRIAGE AND ABS LIGHT CAME ON. DETERMINED THE ABS PUMP WAS MAKING THE GRINDING SOUND AND FURTHER DETERMINED AN UNAVAILABLE PART COSTS ABOUT $1200 PLUS LABOR. THERE IS A WAITING LIST FOR THIS PART A MILE LONG. APPARENTLY THIS IS A COMMON PROBLEM WORTHY OF RECALL INVESTIGATION. DEALERS TEMPORARY SOLUTION IS TO UNPLUG THE ABS FUSE AND DRIVE IT UNTIL THE PART COMES AVAILABLE. WE WERE TOLD TO BE CAREFUL IN THE RAIN AS IT IS UNSAFE WITHOUT ABS BRAKES. PART MIGHT BE AVAILABLE IN 2 TO 4 MONTHS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Chevrolet Suburban