Chevrolet Suburban Complaints

9,782 consumer complaints on file.

#10410760July 6, 2011
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
I STARTED THE HOMEWARD SEGMENT OF AN 800 MILE TRIP ON JULY 4TH WEEKEND. SPEEDOMETER APPEARS TO BE WORKING CORRECTLY BECAUSE I MADE IT THROUGH THE FIRST POLICE RADAR CHECKPOINT WITHOUT ANY PROBLEMS. I EXITED THE INTERSTATE AND ENTERED A 4 LANE HIGHWAY. AFTER DRIVING AN ESTIMATED 50 MILES FOR THE DAY I WAS STOPPED BY THE STATE POLICE. HE SAID THAT HIS RADAR HAD ME GOING 74 IN A 55 SPEED ZONE WHEN ME SPEEDOMETER INDICATED 55 MPH. WHEN THE OFFICER INFORMED ME OF MY SPEED, I LOOKED AT MY SPEEDOMETER AND SAW THE NEEDLE WAS BELOW 0 MPH. THE SCARY PART OF THIS IS THAT I DID NOT REALIZE THAT I WAS GOING OVER THE SPEED LIMIT, PROBABLY BECAUSE I WAS ACCLIMATED TO THE HIGHER INTERSTATE SPEED, MY SPEED ODOMETER INDICATED I WAS TRAVELING THE SPEED LIMIT, AND UP UNTIL THIS TIME I HAD NO INDICATION THAT MY SPEEDOMETER WAS NOT WORKING PROPERLY. I CONTINUED WITH THE TRIP AND USED MY GPS TO KEEP ME AT A SAFE SPEED THE REST OF THE TRIP. I COMPARED THE SPEEDOMETER MPH WITH THE GPS MPH MANY TIMES THROUGHOUT THE REST OF THE TRIP. THE SPEED ODOMETER WENT DOWN TO 0 MPH WHEN I WAS DRIVING 65 MPH AFTER DRIVING AN ESTIMATED ADDITIONAL 40 MILES. AFTER DRIVING AN ADDITIONAL 30 MILES THE SPEED ODOMETER WAS INDICATING THE CORRECT SPEED. THE SPEEDOMETER MALFUNCTIONED ABOUT 70% OF THE TRIP. IT WOULD ALTERNATE BETWEEN NOT WORKING CORRECTLY AND WORKING CORRECTLY THROUGHOUT THE TRIP. I TOOK THE VEHICLE TO THE CHEVY DEALER THE FIRST BUSINESS DAY BACK HOME. THE DEALER SAID THE WHOLE INSTRUMENT CLUSTER MUST BE REPLACED. I AUTHORIZED THE DEALER TO REPLACE THE INSTRUMENT CLUSTER AND THE DEFECTIVE INSTRUMENT CLUSTER IS GOING BACK TO BE REFURBISHED. THIS FAILURE COMPROMISED NOT ONLY MY SAFETY BUT ALSO MY FAMILY'S SAFETY AND THE SAFETY OF OTHER DRIVERS. RESEARCHING THE INTERNET, I AM FINDING THIS PROBLEM SEEMS TO BE WIDESPREAD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10410502July 5, 2011
VISIBILITY
TL* THE CONTACT OWNS A 2004 CHEVROLET SUBURBAN. THE CONTACT STATED THAT THE VEHICLE WAS PARKED WHEN HE BEGAN TO MANUALLY OPEN THE REAR LIFT GATE. WHILE OPENING THE LIFT GATE, THE GLASS DETACHED FROM THE HINGE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER, BUT IT WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 79,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10410420July 4, 2011
SERVICE BRAKES, HYDRAULIC
JUNE 29,2011-MY 2000 CHEVY-SUBURBAN 1500 BRAKE LINE RUPTURED. DUE TO SEVERE RUST,MECHANIC HAS TO REPLACE ALL BRAKE LINES,HOSES AND 4 BRAKE CALIPERS. APROX. COST $1,000. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10410030June 30, 2011
ENGINE AND ENGINE COOLING:ENGINE
EXCESSIVE OIL CONSUMPTION - AT LEAST 1QT PER 1K MILES SOMETIMES MORE. CHEVY EVENTUALLY FIXED THIS UNDER WARRANTY AFTER PROVING OUT THE CONSUMPTION. CHEVY CORPORATE IS AWARE OF THIS PROBLEM IN THESE TRUCKS AND HAS NOT ONLY WRITTEN IT UP, BUT HAS DESIGNED A FIX FOR IT, DEALER STATES CHEVY CORP DECLINED TO ISSUE A RECALL BECAUSE IT'S A $1600 REPAIR. THE ISSUE IS TWO-FOLD. SOMETHING TO DO WITH THE VALVES NOT SEALING CORRECTLY AND OIL IN THE OIL PLAN SPLASHING UP ONTO THE CYLINDER WALLS FASTER THAN THE RINGS CAN REMOVE IT. WHEN MY VEHICLE WAS REPAIRED, THEY DID SOME WORK TO THE VALVE TRAIN, REPLACED FOULED SPARK PLUGS AND ADDED SOME TYPE OF BAFFLE TO THE OIL PAN. FIX IMPROVED POWER, FUEL CONSUMPTION AND REDUCED OIL CONSUMPTIONS TO NORMAL LEVELS. TRUCK NOW RUNS LIKE NEW. IF YOU ARE EXPERIENCING THIS GO TO CHEVY AND DEMAND THE FIX. YOU'LL NEED TO PROVE THE OIL CONSUMPTION EITHER THROUGH OIL CHANGE LOGS, OR AS I DID - WHICH WAS TO DO AN OIL CHANGE AT THE DEALER, HAVE THE OIL PLUGS SEALED BY THE DEALER, THEN DRIVE IT 6,000 MILES - HAVING THE DEALER REFILL THE OIL WHEN LOW TO TRACK CONSUMPTION. THEY WON'T WANT TO FIX THIS BECAUSE IT'S SO EXPENSIVE BUT DEMAND THE REPAIR UNDER THE WARRANTY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10409948June 29, 2011
UNKNOWN OR OTHER
I OWN A 2008 CHEVY SUBURBAN LTZ WITH 37K MILES. THE REAR DOOR LOCK ACTUATORS FAILED AT 36K MILES. THE FAULTY DOOR LOCK ACTUATORS PREVENT LOCKING OR UNLOCKING OF THE DOORS FROM THE DRIVERS SEAT. AS I HAVE SMALL CHILDREN, I FEEL IT IS A SAFETY ISSUE TO DRIVE WITH UNLOCKED DOORS. AFTER RESEARCHING THIS ISSUE I DISCOVERED THE PROBLEM TO BE WIDESPREAD ON A NUMBER OF CHEVROLET VEHICLES. PLEASE REFERENCE THE FOLLOWING INTERNET FORUM DISCUSSIONS : HTTP://WWW.GM-TRUCKS.COM/FORUMS/INDEX.PHP?SHOWTOPIC=98284&ST=165 HTTP://TOWNHALL-TALK.EDMUNDS.COM/DIRECT/VIEW/.F206D4B/75#MSG75 I SUGGEST THE NHTSA LOOK INTO THIS ISSUE AND MANDATE A RECALL AND THE INSTALLATION OF A MORE RELIABLE DOOR LOCK ACTUATOR. PLEASE LET ME KNOW HOW I CAN BE OF FURTHER ASSISTANCE IN THIS MATTER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10409160June 28, 2011
SERVICE BRAKES, HYDRAULIC
TL* THE CONTACT OWNS A 2003 CHEVROLET SUBURBAN 1500. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 35 MPH APPROACHING A STOP SIGN, THE BRAKE PEDAL TRAVELED RAPIDLY TO THE FLOOR UPON ENGAGING AND THE VEHICLE FAILED TO SLOW DOWN. THE CONTACT SHIFTED INTO NEUTRAL GEAR IN ORDER TO APPLY THE PARKING BRAKE AND STOP THE VEHICLE. THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 90,000. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10409260June 28, 2011
SEAT BELTS
MY 95 CHEVROLET SUBURBAN HAS ALOT OF SAFETY ISSUES. THE SEATBELTS DO NOT WORK AT ALL. WE WERE INVOLVED IN A CRASH AND THEY DID NOT LOCK AND ONE OF THEM ACTUALLY BROKE I HAVE 5 SMALL CHILDREN THAT HAVE TO BE RESTRAINED WITH THE SEATBELTS AND THEIR CAR SEATS WONT STAY PUT THIS VEHICLE HAS NO LATCH SYSTEM SO NO WAY TO SECURE THE CAR SEATS. I HAVE LOOKED AND LOOKED AND AM FINDING NO RECALL ON THIS ISSUE BUT THEIR ARE NUMEROUS COMPLAINTS ABOUT IT. ALSO THE SEAT TRACKS ON THE DRIVERS SIDE AND PASSENGERS SIDE ARE BROKEN AND WHEN STOPPING SUDDENLY THEY POP REALLY LOUD AND THE SEAT MOVES. ALSO THE WINDSHIELD WIPERS DO NOT WORK PROPERLY THEY STOP IN THE MIDDLE OF THE WINDOW OR DON'T WORK AT ALL. ALSO THE FRONT SUSPENSION HAS BEEN REPLACED NUMEROUS TIMES AND I MEAN EVERYTHING STEERING BOX TIE ROD ENDS YOU NAME IT BEEN REPLACED BUT THE TRUCK STILL WANDERS ALL OVER THE ROAD AND KEEPS GETTING WORSE TOOK IT TO MECHANIC AND THEY ARE NOT FINDING ANYTHING WRONG WITH IT. IT IS NOT SAFE TO DRIVE ANYMORE AND I AM NOT THE ONLY ONE WITH THESE SAME PROBLEMS I THINK CHEVY NEEDS TO START RECALLING SOME OF THESE ISSUES BEFORE SOMEONE GETS KILLED. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10409137June 27, 2011
ELECTRICAL SYSTEM
2002 SUBURBAN JUST STOPS WHILE DRIVING, NO WARNING NO LIGHTS ON THE DASH OR NOTHING IT JUST STOPS. AT DIFFERENT SPEEDS. CHANGED INJECTORS FUEL FILTER PUMP AND STILL THE SAME PROBLEM EVEN CHANGED THE FLEX FUEL SENSOR. SOME ONE WILL DIE BECAUSE OF THIS IN THE FUTURE IF THEY HAVEN'T DONE SO YET. I HAVE RESEARCHED THIS ON THE INTERNET AND A LARGE NUMBER OF PEOPLE ARE HAVING THE SAME PROBLEM. MAYBE ITS A COMMUTER PROBLEM OR SOMETHING ELSE BUT IT NEEDS TO BE LOOKED AT SOON. THANK YOU *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10408944June 26, 2011
SERVICE BRAKES, HYDRAULIC
BRAKE LINES ON MY 2000 GM SUBURBAN ROTTED OUT, LOST MY BRAKES WHILE DRIVING. I SEE A LOT OF PEOPLE HAVE THE SAME PROBLEM SO THERE MUST BE A RECALL BY NOW, HOW DO I GET THIS RECALL, THANK GOD KNOW ONE GOT HURT. I WILL BE GOING TO TV AND THE LOCAL PAPERS WITH THIS PLUS MY LAWYER TO MAKE SURE KNOW ONE GETS HURT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10408791June 24, 2011
SERVICE BRAKES, ELECTRIC
BRAKE LIGHT ON DASH INTERMITTENTLY TURNS ON AND FLASHES. TURNS OF WHEN VEHICLE IS TURNED OFF A RESTARTED. DEALER SAID THEY HAD TO REGROUND THE WIRES BECAUSE A THE GROUNDING WAS AN ISSUE. $250 TO RESOLVE THE ISSUE. PROBLEM REAPPEARED A WEEK LATER. THEY THEN SAID THE EBCM (ELECTRONIC BRAKE CONTROL MODULE) NEEDS TO BE REPLACED AT AN ADDITION $1100 CHARGE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10409489June 22, 2011
VISIBILITY:GLASS, SIDE/REAR
LETTER FROM SENATOR GRASSLEY ON BEHALF OF CONSTITUENT RE 2007 SUBURBAN REAR WINDOW HATCH IMPLODING (SHATTERING INWARD INTO THE VEHICLE COMPARTMENT *TGW THE CONSUMER STATED THE VEHICLE IS REGISTERED TO A BUSINESS AND HIS DAUGHTER WHO WAS DRIVING IS AN EMPLOYEE OF THE COMPANY. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10407576June 20, 2011
LATCHES/LOCKS/LINKAGES, AIR BAGS
TL* THE CONTACT OWNS A 2008 CHEVROLET SILVERADO 1500. THE CONTACT STATED THAT WHEN DRIVING AT VARIOUS SPEEDS, THE DOORS WOULD LOCK AND UNLOCK INDEPENDENTLY WITH THE ILLUMINATION OF THE SERVICE AIR BAG WARNING LIGHT. THE VEHICLE WAS TAKEN TO THE DEALER THREE TIMES FOR REPAIRS BUT TO NO AVAIL. THE DEALER ADVISED THAT EACH COMPONENT HAD ITS OWN MODULAR BUT REPLACING THE MODULAR FOR EACH COMPONENT HAD NOT CORRECTED THE FAILURE. THE FAILURE MILEAGE WAS 20,000 AND THE CURRENT MILEAGE WAS 24,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10407236June 17, 2011
SERVICE BRAKES, HYDRAULIC
TL*THE CONTACT OWNS A 2004 CHEVROLET SUBURBAN 1500. WHILE DRIVING APPROXIMATELY 35 MPH THE CONTACT DEPRESSED THE BRAKE PEDAL AND THE IT FELL TO THE FLOOR BOARD. THE VEHICLE WAS TOWED TO THE DEALER. THE TECHNICIANS STATED THE BRAKE LINE FAILED DUE TO AN ENVIRONMENTAL CLIMATE DAMAGE. THE BRAKE LINE WAS REPLACED WITH STAINLESS STEEL BRAKE LINES. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 71,920. UPDATED 08/05/11*LJ UPDATED 3/02/2012 *LN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10407087June 16, 2011
TIRES:TEMPORARY/EMERGENCY SPARE TIRE, TIRES
TL* THE CONTACT OWNS A 1999 CHEVROLET SUBURBAN WITH FIRESTONE STEEL TEX RADIAL TIRES, LT245/75616,DOT NUMBER:V611B1A198. THE CONTACT STATED THAT THE SPARE TIRE SUDDENLY EXPLODED, WHICH WAS ATTACHED DIRECTLY BEHIND THE REAR PASSENGER SEATING. THE EXPLOSION CAUSED THE REAR WINDOW TO SHATTER. THERE WERE NO PASSENGERS IN THE VEHICLE AT THE TIME OF THE EXPLOSION. THE MANUFACTURER WAS NOT CONTACTED AND THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 160,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10406857June 14, 2011
LATCHES/LOCKS/LINKAGES
TL* THE CONTACT OWNS A 2005 CHEVROLET SUBURBAN 1500. THE CONTACT STATED THE REAR LIFTGATE POWER LOCK MECHANISM BECAME INOPERABLE AND PREVENTED AN OCCUPANT FROM ENTERING OR EXITING FROM THE REAR. THE VEHICLE WAS NOT DESIGNED WITH A MANUAL KEY LOCK FEATURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE PROBLEM. THE VEHICLE HAD NOT BEEN DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 70,000. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10406866June 14, 2011
VISIBILITY:SUN/MOON ROOF ASSEMBLY, STRUCTURE
WHILE DRIVING AT APPROXIMATELY 65 MPH ON AN INTERSTATE, THE SUN ROOF ON MY 2004 CHEVROLET SUBURBAN RIPPED OFF NARROWLY MISSING THE CAR FOLLOWING US. THE SUN ROOF WAS CLOSED AT TIME OF THE INCIDENT. OTHER THAN WHAT SOUNDED LIKE AN AIR LEAK, THERE WAS NO WARNING OR OTHER INDICATION OF PROBLEMS. THE SUN ROOF HAS RARELY BEEN OPENED SINCE THE CAR WAS PURCHASED AND DEFINITELY HAD NOT BEEN OPENED IN THE PAST 2 YEARS AT LEAST. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10406025June 12, 2011
LATCHES/LOCKS/LINKAGES, STRUCTURE:BODY:DOOR
IN NOVEMBER 1008 THE DRIVER'S SIDE OUTSIDE CHROME DOOR HANDLE BEGAN COMING LOOSE FROM THE DOOR. IT WAS REPLACED UNDER WARRANTY, FAILED PART #25960525. NOW, IN JUNE 2011, THE REAR DRIVER'S SIDE OUTSIDE CHROME DOOR HANDLE IS COMING LOOSE FROM THE DOOR. WILL TAKE IT TO THE DEALER WHEN WE RETURN FROM A SCHEDULED TRIP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10406033June 12, 2011
POWER TRAIN:AUTOMATIC TRANSMISSION
TRANSMISSION SLIPPING WHEN CHANGING GEARS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10405955June 11, 2011
LATCHES/LOCKS/LINKAGES, STRUCTURE:BODY:DOOR
DOOR HANDLES ARE SEPARATING FROM THE BODY. POSE A DEPARTURE FAILURE AT HIGHWAY SPEEDS. 3 OF 4 DOOR HANDLES ARE COMING OFF. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10406292June 6, 2011
VISIBILITY
I INITIALLY NOTICED A PROBLEM CLOSING THE REAR WINDOW AND ALSO NOTICED THE HINGE CONNECTING THE WINDOW TO THE VEHICLE ON THE PASSENGER SIDE APPEARED TO BE CRACKED OR BROKEN. EVEN THOUGH I RARELY USE THE WINDOW, EVENTUALLY THE HINGE COMPLETELY BROKE AND THE PASSENGER SIDE OF THE WINDOW PULLED COMPLETELY AWAY FROM THE VEHICLE. THE WINDOW IS RAISED UP SO THERE IS A LARGE SPACE BETWEEN THE WINDOW AND THE VEHICLE ON THE PASSENGER SIDE. THE GLASS COULD EASILY BECOME FULLY DETACHED FROM THE VEHICLE AND FALL OFF, POSSIBLY WHILE THE CAR IS BEING DRIVEN. IT SEEMS, BASED ON THE NUMBER OF COMPLAINTS I HAVE SEEN, THAT THE HINGE IS DEFECTIVE BUT GM WILL NOT ADMIT THIS AND, THEREFORE, WILL NOT PAY FOR THE REPAIR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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