Chevrolet Suburban Complaints

9,782 consumer complaints on file.

#10422535August 30, 2011
SERVICE BRAKES, HYDRAULIC
CHEVROLET SUBURBAN 2003 - COMPLETE LOSS OF BRAKES DUE TO A FAILED METAL BREAK LINE. CHEVROLET DEALER HAS ADVISED ME THAT THE BRAKE LINES THROUGHOUT THE VEHICLE ARE DEFECTIVE BECAUSE OF EXTENSIVE CORROSION AND NOT SAFE TO DRIVE. THIS VEHICLE HAS ALWAYS BEEN PARKED ON A HARD SURFACE AND NEVER USED IN AN OCEAN/ SALT WATER ENVIRONMENT. THIS IS A GM DEFECTIVE IN THE VEHICLE. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10423452August 30, 2011
ELECTRICAL SYSTEM, SERVICE BRAKES, HYDRAULIC, ELECTRONIC STABILITY CONTROL (ESC)
OUR 2007 SUBURBAN LURCHED FORWARD, AND DOORS LOCKED WHEN MY WIFE STARTED IT TODAY. SHE SAID IT ALSO 'FELT LIKE IT WOULDN'T GO' SHE ALSO STATED THAT 'THE STEERING LOCKED UP' AND THAT SHE WAS SCARED TO TAKE IT ON THE ROAD FROM THE STORE SHE WAS AT. IN THE LAST FEW MONTHS WE NOTICED 1) USING EXCESSIVE OIL BETWEEN CHANGES 2) RADIO, AND DASH LIGHTS QUITTING 3) AC WORKING INTERMITTENTLY. IN THE LAST 3 WEEKS WE'VE HAD 1) THE STABILITRAC/TCS/CHECK ENGINE LIGHT COME ON2) HARD SHIFTING BETWEEN 1ST AND 2ND GEAR 3) ABNORMAL IDLING 4) CAR LURCHING WHEN STARTED AND DOORS LOCKING ON THEIR OWN WHEN THIS HAPPENED 4) VEHICLE STEERING LOCKING UP 5) AND SLUGGISH ACCELERATION. 8/29/11--VEHICLE IS AT DEALER FOR THE 2ND TIME FOR THE CHECK ENGINE/TCS/STABILITRAC LIGHT....MANY MORE HAVE HAD THIS PROBLEM ON EDMUNDS, HOWEVER DEALER WASN'T INTERESTED IN THE DETAILS UNLESS THERE WAS A FIX, HOWEVER I HAD NOT COMPLETED READING ALL OF THE COMPLAINTS YET...
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10422689August 30, 2011
FUEL SYSTEM, GASOLINE
I'M HAVING THIS PROBLEM NOW, I WENT TO THE DEALER, AND THEY WANT $280 JUST TO LOOK AT IT. I HAVE SENT IT TO ANOTHER DEALER AND THEY HAVE HAD THE CAR FOR TWO DAYS, BUT THEY CANT FIND THE PROBLEM. THEY EVEN ASKED ME TO TAKE THE SUBURBAN HOME, BUT ONE BLOCK IT HAPPENED AGAIN. IM SO FRUSTRATED, AND I SPENT SO MUCH ON TAXI GOING BACK AN FOURTH. AND NO ONE KNOWS THE PROBLEM. I WAS DRIVING DOWN THE ROAD AND IT JUST DIES. WHEN I PULLED OFF I PUT IT IN PARK AND STARTED AGAIN, I WAS ABLE TO GO ONE MORE MILE AND BAM IT DID IT AGAIN. WHY CANT ANYONE FIGURE IT OUT? WHY AREN'T THERE ANY RECALLS? I LOST ALL CONTROL OF THE VEHICLE BECAUSE THE ENGINE DIED. WHAT DOES IT TAKE TO GET SOMEONE'S ATTENTION? WHEN THE ENGINE CUT OFF AT 69MPH I PRESSED THE BRAKE WHICH MADE IT HARDER AND HARDER TO CONTROL THE VEHICLE. THERE ARE NO ERROR CODES OR ANYTHING TO DESCRIBE THE ISSUE. I'M AFRAID TO DRIVE THE CAR, FOR FEAR THAT I MIGHT SLAM INTO SOMEONE ELSE. WHILE I WAS DRIVING, THERE WAS NO DETECTION OF MISFIRE OR ANYTHING, IT JUST DIED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10422123August 24, 2011
SERVICE BRAKES, HYDRAULIC
WHEN I WAS MOVING MY SUBURBAN IN MY DRIVEWAY, I NOTICED THAT I HAD NO BRAKES, AND I LOOKED UNDER MY FRONT BUMPER AND SAW A LARGE BRAKE FLUID LEAK, I WOULD NOT LIKE TO THINK WHAT WOULD HAVE HAPPEN IF THIS WOULD ACCURED WHEN I NEEDED MY BRAKES. BECAUSE OF THIS LEAK AND THE RESULT OF LOSING MY BREAKS I ALMOST HIT MY LITTLE KID WHO WAS OUTSIDE BECAUSE OUR DRIVEWAY WAS ON A SLIGHT GRADE. AND I HAD NO BREAKS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10421221August 23, 2011
LATCHES/LOCKS/LINKAGES:HATCHBACK/LIFTGATE:LOCK
TL* THE CONTACT OWNS A 2006 CHEVROLET SUBURBAN. THE CONTACT STATED THAT THE REAR LIFTGATE WOULD NOT LOCK OR UNLOCK WITHOUT FORCE. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO ADVISED THAT THE FAILURE MAY HAVE BEEN CAUSE BY A DEFECTIVE LOCKING MECHANISM AND REFERRED HIM TO THE DEALER TO VERIFIED THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 89,000. UPDATED 09/21/11 *BF THE CONSUMER STATED WHEN HE WENT TO USE THE REMOTE KEY TO UNLOCK THE REAR HATCH BACK DOOR, IT WOULD NOT UNLOCK. THE DOOR DOES NOT HAVE A KEY LOCK, SO HE WAS UNABLE TO UNLOCK THE DOOR WITH THE KEY. THERE IS NO WAY TO GET IN OR OUT OF THE REAR HATCH BACK DOOR, WHEN THE ELECTRIC LOCK IS NOT WORKING. UPDATED 10/11/11
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10421257August 23, 2011
LATCHES/LOCKS/LINKAGES, ELECTRICAL SYSTEM
I OWN A 2004 CHEVROLET SUBURBAN 1500 WHICH I BOUGHT USED IN 2006. SINCE THE DAY I PURCHASED THE VEHICLE THE BACK DOORS WILL NOT AUTOMATICALLY UNLOCK EITHER WITH DECREASED SPEED OR WITH THE HAND HELD REMOTE. YOU ACTUALLY HAVE TO REACH BACK AND UNLOCK THE DOORS WITH YOUR HAND. NOW, IN THE LAST FEW MONTHS, THE REMOTE STILL WORKS BUT IT IS NOT UNLOCKING ANY OF THE DOORS AND YOU MUST USE THE KEY TO UNLOCK DRIVERS DOOR. I WAS TOLD THERE ARE MOTORS IN EACH DOOR FOR THE LOCKS AND THAT REPLACING THEM ARE EXPENSIVE, SO I'M WONDERING IF THERE HAVE BEEN ANY KIND OF RECALLS FOR THIS PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10421869August 21, 2011
ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL, ENGINE AND ENGINE COOLING
2004 CHEVROLET SUBURBAN GOES INTO REDUCED POWER ENGINE W/O REASON CHANGE THE ENGINE, BECAUSE HIGH MILES, CHANGE TRANSMISSION, CHANGE THROTTLE BODY,CHANGE GAS PEDAL MODULE, CHANGE CATALYTIC CONVERTER SPEND OVER 4,000 ON THE TRUCK WITHOUT COUNTING THE ACCIDENT CAN OCCUR IN THE INTERSTATE 78 WEST BECAUSE OF THE LOST OF POWER, DEALERS DON'T KNOW WHAT IS THE PROBLEM NEITHER THE LOCAL MECHANICS CAN YOU PLEASE TAKE ACTION IN THIS MATTER AND READ AT EDMONDS.COM AND SEE ALL THE COMPLAINS ABOUT THE SAME PROBLEM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10420750August 19, 2011
CHILD SEAT
TL* THE CONTACT OWNS A 2010 CHEVROLET SUBURBAN 1500. THE CONTACT OWNS A 2011 GRACO TURBO BOOSTER SEAT, MODEL NUMBER 1747302, MANUFACTURED ON JUNE 10, 2011. THE CONTACT STATED THE OWNER'S MANUAL DOES NOT PROVIDE ADEQUATE INSTRUCTIONS FOR THE ATTACHMENT OF THE BOOSTER SEAT STRAP. THE SIZE OF THE HOLE THAT THE STRAP TRAVELS THROUGH WAS EXTREMELY NARROW; AND BOTH BOOSTER SEAT ARMS WERE POORLY DESIGNED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VIN AND FAILURE MILEAGE WERE UNAVAILABLE. UPDATED 9/20/11 *CN\ THE CONSUMER STATED SIGNIFICANT ASSEMBLY WAS REQUIRED, THE WRITTEN ASSEMBLY INSTRUCTIONS WERE POOR, AND EVEN WITH PICTURES PROVIDED THEY WERE NOT ADEQUATE TO ENSURE SAFE INSTALLATION. IF THE SCREWS WERE NOT INSTALLED IN THE ARMS, THEY COULD EASILY DETACH FROM THE SEAT AND RELEASE THE SEAT BELT. THE ARMS OF THE BOOSTER SEAT WERE NOT SECURE ENOUGH OR STRONG ENOUGH TO RETAIN THE SHOULDER STRAP IN AN ACCIDENT. THE ARMS OF THE BOOSTER SEAT DOES NOT PREVENT A CHILD FROM REMOVING THE VEHICLE SHOULDER STRAP FROM ITS REQUIRED POSITION BELOW THE ARM REST. THE FIVE SLOTS ON THE BACK OF THE BOOSTER SEAT PRESENTED TOO MANY POSSIBLE ATTACHMENTS POINTS FOR THE STRAP THAT WAS PROVIDED WITH THE SEAT. THE THREE SLOTS ON THE BACK OF THE BOOSTER SEAT WERE TOO WEAK TO SECURE THE STRAP, BUT WAS THE ONLY LOCATION WHERE THE STRAP COULD EASILY BE INSTALLED. THE TWO CORNER SLOTS LOCATED ON THE OUTER EDGES OF THE SEAT WAS STRONG ENOUGH TO SECURE THE STRAPS, BUT THEY WERE TOO NARROW TO MAKE INSTALLATION OF THE STRAP EASY. THE SEAT BELT ATTACHMENT CLIP ON THE BOOSTER SEAT STRAP WAS SLOTTED AND COULD ALLOW THE VEHICLE SEAT BELT TO BECOME DETACHED IN A VIOLENT ACCIDENT OR BE REMOVED BY A DETERMINED CHILD. UPDATED 01/19/12
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10419677August 16, 2011
ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS A 2001 CHEVROLET SUBURBAN 2500. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE SUDDENLY STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE FAILURE OCCURRED THREE DIFFERENT TIMES. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR DIAGNOSTICS, WHERE THE TECHNICIANS STATED THAT THE CRANKSHAFT POSITION SENSOR NEEDED TO BE REPLACED. THERE WAS A RECALL UNDER NHTSA CAMPAIGN ID NUMBER: 07V521000 (ENGINE AND ENGINE COOLING) THAT MAY BE RELATED TO THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VIN WAS NOT INCLUDED IN THE RECALL. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 88,000. UPDATED 11/17/11 *BF UPDATED 11/23/11. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10419736August 16, 2011
STRUCTURE:BODY:HATCHBACK/LIFTGATE:HINGE AND ATTACHMENTS
REAR WINDOW HINGE BROKEN PASSENGER SIDE. *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10419470August 15, 2011
ENGINE AND ENGINE COOLING
SUBURBAN LOSES POWER AND ENGINE DIES WHILE DRIVING. NO WARNINGS BEFORE SHUT OFF AND NO CODES AFTER SHUT OFF. AFTER WAITING 5-10 MINUTES, VEHICLE CRANKS AND RUNS AGAIN. RANDOMLY, IT MAY SHUT OFF AGAIN IN 1-2 MILES OR RUN FOR DAYS WITHOUT THE PROBLEM. THIS IS VERY DISTURBING WHEN ONE IS ON THE INTERSTATE RUNNING 70 MPH AND YOUR ENGINE SHUTS OFF. YOU LOSE POWER STEERING AND BRAKES AS YOU TRY TO MAKE IT TO THE EMERGENCY LANE. SOMEONE IS GOING TO GET KILLED!!! THE BATTERY DIED AFTER SEVERAL ATTEMPTS TO RESTART YESTERDAY. THE DEALER CANNOT IDENTIFY WHY THE ENGINE SHUTS OFF, SO NO REPAIRS HAVE BEEN MADE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10419550August 15, 2011
VEHICLE SPEED CONTROL
WHILE ACCELERATING AT 40 MPH THE VEHICLE STARTED TO ACCELERATE BUT THEN IT MADE A CLICKING NOISE AND SLOW UNTIL SPEEDOMETER READ 15 MPH THEN I WAS ABLE TO ACCELERATE AGAIN BUT GM ONSTAR AND THE DEALER HAVE NO INFORMATION FOR THIS PROBLEM AND CANNOT DUPLICATE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10419402August 14, 2011
SERVICE BRAKES, HYDRAULIC
MY BRAKE LINES ARE SEVERELY CORRODED. I HAVE NO CHOICE BUT TO REPLACE THEM WITH STAINLESS LINES BECAUSE I KNOW THEY ARE NOT SAFE. IT'S A COSTLY LABOR INTENSIVE REPAIR . *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10418643August 12, 2011
SERVICE BRAKES, HYDRAULIC
TL* THE CONTACT OWNS A 2001 CHEVROLET SUBURBAN. THE CONTACT STATED THAT WHEN APPLYING THE BRAKES, THE BRAKE PEDAL WAS DEPRESSED INTO THE FLOORBOARD. THE VEHICLE DID NOT RESPOND AND THE CONTACT DROVE INTO THE CURB TO PREVENT A CRASH. THE VEHICLE WAS TOWED TO A LOCAL MECHANIC WHO PERFORMED A DIAGNOSTIC AND LOCATED THE FAILURE AS A RUPTURED BRAKE LINE, CAUSED BY CORROSION. THE MECHANIC REPLACED THE BRAKE LINE AND THE MASTER CYLINDER. THE FAILURE AND CURRENT MILEAGE WAS 113,854. UPDATED 9/16/11 *CN UPDATED 2/23/12 *CN
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10418507August 11, 2011
SERVICE BRAKES, HYDRAULIC
UPON BACKING INTO THE DRIVEWAY AFTER RETURNING FROM A SHORT ERRAND, THE BRAKE PEDAL WENT TO THE FLOOR WITH NO BRAKING ACTION. NO DAMAGE OCCURRED SINCE THE EMERGENCY BRAKE STOPPED THE CAR AT LOW SPEED. ALL INSTRUMENT PANEL LAMPS FOR THE BRAKING SYSTEM WERE LIGHTED AND THE MESSAGE "SERVICE BRAKE SYSTEM" CAME ON. UPON INSPECTION, THE BRAKE FLUID RESERVOIR WAS EMPTY AND THE FLUID WAS DRIPPING FROM THE UNDERSIDE A LITTLE FORWARD OF THE DRIVER'S SIDE OF THE CAR. AFTER HAVING THE CAR TOWED TO THE AUTO REPAIR SHOP IT WAS FOUND TO HAVE RUSTED OUT STEEL BRAKE LINES IN A CLUSTER OF FOUR LEADING FROM THE MASTER CYLINDER BACK TOWARD THE REAR OF THE CAR. LUCKILY THIS TOTAL LOSS OF BRAKING OCCURRED AT THE VERY END OF THE TRIP SINCE THERE WAS NO WARNING OF ANY PROBLEM BEFOREHAND. SIX LENGTHS OF THE RUSTED STEEL BRAKE LINES NEEDED TO BE REPLACED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10418336August 10, 2011
SERVICE BRAKES, HYDRAULIC
TL* THE CONTACT OWNS A 2001 CHEVROLET SUBURBAN. THE CONTACT STATED THAT WHILE ATTEMPTING TO PARK, THE BRAKES WERE APPLIED, BUT THE PEDAL DEPRESSED TO THE FLOOR. THE VEHICLE CONTINUED TO MOVE FORWARD UNTIL CRASHING INTO A MEDIAN. AS A RESULT, THE MEDIAN MOVED AND CRASHED INTO ANOTHER VEHICLE HEAD ON. A POLICE REPORT WAS FILED. AN INDEPENDENT MECHANIC EXAMINED THE VEHICLE AND STATED THAT THE BRAKES LINES WERE COMPLETELY RUSTED THROUGH. THE MANUFACTURER WAS NOTIFIED AND INFORMED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 05V379000 (SERVICE BRAKES, HYDRAULIC:ANTILOCK). THE VEHICLE WAS IN THE PROCESS OF BEING REPAIRED. THE DEALER WAS MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGES WERE 110,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10418372August 10, 2011
LATCHES/LOCKS/LINKAGES
TL* THE CONTACT OWNS A 2008 CHEVROLET SUBURBAN. WHILE PARKED, THE CONTACT NOTICED THAT ALL THE ELECTRONIC DOOR LOCKS WOULD UNLOCK AND LOCK INVOLUNTARILY. IN ORDER TO PROPERLY USE THE DOOR LOCKS, THEY HAD TO BE OPERATED MANUALLY. THE FAILURE ALSO OCCURRED WHILE DRIVING. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTICS, WHERE THE TECHNICIANS STATED THAT THE LOCK MECHANISM FAILED. THE CONTACT WAS UNAWARE OF THE REPAIRS THAT WOULD NEED TO BE PERFORMED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 45,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10418425August 10, 2011
STRUCTURE
TL* THE CONTACT OWNS A 2007 CHEVROLET SUBURBAN. THE CONTACT STATED THAT THE DASHBOARD WAS CRACKING ON THE INSIDE OF THE STEERING COLUMN AND WHERE THE PASSENGER SIDE AIRBAG WAS LOCATED. THE CONTACT EXPRESSED CONCERNS ABOUT THE AIRBAG POSSIBLY DEPLOYING INADVERTENTLY OR THE ENTIRE DASHBOARD DETACHING FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER, WHERE THEY WERE UNABLE TO DIAGNOSE WHY THE DASHBOARD WAS CRACKING. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OFFERED TO PAY FOR HALF OF THE REPAIR COSTS. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 60,000 AND THE CURRENT MILEAGE WAS 71,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10418107August 9, 2011
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2005 CHEVROLET SUBURBAN.THE CONTACT WAS DRIVING APPROXIMATELY 45 MPH AND NOTICED THE SPEEDOMETER, FUEL AND OIL GAUGES FAILED TO OPERATE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSIS. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 69,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10418139August 9, 2011
SERVICE BRAKES, HYDRAULIC
HARD BRAKE LINES FAILED, RESULTING IN LOSS OF HYDRAULIC PRESSURE FOR SERVICE BRAKES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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