Chevrolet Suburban Complaints

9,782 consumer complaints on file.

#10417771August 6, 2011
LATCHES/LOCKS/LINKAGES:HATCHBACK/LIFTGATE:LOCK
THE LIFT GATE LOCK ACTUATOR ON MY 2005 CHEVROLET SUBURBAN HAS FAILED. IT HAS NO MEANS OF MANUAL OPERATION CREATING A SAFETY ISSUE CONCERNING EMERGENCY EXITING OF THE VEHICLE FROM THE REAR, SUCH AS FRONTAL IMPACT OR FIRE. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10417777August 6, 2011
SERVICE BRAKES, HYDRAULIC
1. DRIVING DOWN A MOUNTAIN ROAD. 2. BRAKE FAILURE. BARELY ANY BRAKES. SMOKE WAS COMING FROM MY FRONT LEFT WHEELWELL. 3. NO ACTION TAKEN YET TO REPAIR. NEED TO REPLACE CORRODED BRAKE LINES WITH STAINLESS STEEL. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10417179August 5, 2011
LATCHES/LOCKS/LINKAGES
HAVE A 2006 Z-71 SUBURBAN , AND THE REAR LIFT GATE AND GLASS WILL NOT OPEN , CAN'T HEAR IT LOCK OR UNLOCK , NO INSIDE HANDLE OR WAY TO UNLOCK MANUALLY, NOT SAFE .....*TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10417199August 5, 2011
LATCHES/LOCKS/LINKAGES
THE AUTOMATIC DOOR LOCKS DO NOT WORK ON MY 08 CHEVROLET SUBURBAN. TO UNLOCK THE DOORS YOU HAVE TO USE THE KEY UNLOCK THE DRIVERS SIDE DOOR AND THEN EITHER CLIMB IN THE BACK OR OVER TO UNLOCK THE BACK DOORS AND FRONT PASSENGER DOORS. OR ROLL DOWN THE WINDOWS. TO LOCK THE DOORS YOU HAVE TO MANUALLY LOCK THE DOORS. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10417657August 5, 2011
SERVICE BRAKES, HYDRAULIC
IN 2003 I PURCHASED A NEW CHEVROLET SUBURBAN 1500. THE VEHICLE HAS BEEN GARAGE KEPT AND PRESENTLY HAS 26,000 MILES ON IT. THREE WEEKS AGO MY WIFE EXPERIENCED A TOTAL BRAKE FAILURE AT 30 MPH. SHE USED THE EMERGENCY BRAKE TO STOP THE CAR WITHOUT INCIDENT. ON INSPECTION OF THE BRAKE SYSTEM, THE FRONT PASSENGER STEEL BRAKE LINE WAS RUSTED COMPLETELY THRU. ON FURTHER INSPECTION, ALL THE BRAKE LINES WERE RUSTY AND IN BAD SHAPE. I HAVE INQUIRED INFORMATION FROM 6 CHEVROLET DEALERSHIPS IN THE STATE OF MARYLAND, ALL OF WHICH HAVE SEEN AND REPAIRED THE EXACT PROBLEM MANY TIMES. I AM TOLD THAT IN 2006, GM STARTED ANNODIZING THEIR STEEL BRAKE LINES AGAIN. BUT FOR THE SUBURBANS BUILT IN 2003 AND 2004, THE PROBLEM WAS NEVER RECTIFIED AND GM HAS NO RECALL ON THEM. SINCE SUBURBANS ARE PRIMARILY USED TO TRANSPORT PEOPLE, I WOULD THINK THIS ISSUE WOULD BE OF GREAT IMPORTANCE TO YOU. I REPLACED THE BRAKE LINES WITH AFTER MARKET STAINLESS STEEL LINES AT MY OWN EXPENSE, $1200. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10417685August 5, 2011
FUEL SYSTEM, GASOLINE
GAS LEAKED FROM FUEL LINES WHICH WERE CROSSED WHEN VEHICLE WAS BUILT AS RESULT RUBBING OCCURRED AND LINES RUPTURED CAUSING FUEL TO LEAK OUT. WENT TO DEALER FIRST TIME THIS HAPPENED AND WOULDN'T ADMIT THIS IS WHY THE LEAK HAPPENED ORIGINALLY. HUSBAND HAS PATCHED A FEW TIMES NOW WHILE WE WAIT FOR NEW GAS LINES TO COME FROM GM BECAUS WE REFUSE TO GO TO DEALER AND USE OUR OWN GARAGE. HOPE NEW LAW GOES INTO EFFECT REGARDING THAT AS WELL. VERY DISSATISFIED AND IT LOOKS LIKE THERE WAS ANOTHER COMPLAINT ABOUT THIS. WILL NOT BUY CHEVY EVER AGAIN. TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10416275July 29, 2011
ENGINE AND ENGINE COOLING
DRIVING DOWN THE ROAD ONE DAY AND REDUCED ENGINE LIGHT COMES ON. MY SUBURBAN SLOWS TO ABOUT 35MPH AND WILL NOT GO ANY FASTER. THIS OCCURS ABOUT 15 TIMES A MONTH. I AM CONCERNED ABOUT PEOPLE DRIVING BEHIND ME WHEN IT COMES TO A SUDDEN SLOW IF I CAN NOT GET OFF THE ROAD. WE HAVE BROUGHT IT TO A DEALERSHIP 3 TIMES. THEY DID NOT KNOW WHAT WAS WRONG. WE HAVE CHANGED THE THROTTLE PEDAL POSITIONING SENSOR, MAP SENSOR, CRANK SENSOR, KNOCK SENSOR, SPARK PLUGS, SPARK PLUG WIRES. NOTHING HAS WORKED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10415163July 26, 2011
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2003 CHEVROLET SUBURBAN 1500. THE CONTACT STATED THAT THE SPEEDOMETER BEGAN TO FLUCTUATE ERRATICALLY WHILE DRIVING. THE FAILURE BEGAN AS AN INTERMITTENT PROBLEM BEFORE PROGRESSING TO A CONTACT ISSUE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THEY WERE UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 69,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10415209July 26, 2011
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 1997 CHEVROLET SUBURBAN 1500. THE CONTACT STATED THAT UPON STARTING THE VEHICLE, HE HEARD A LOUD NOISE COMING FROM THE ENGINE AND THE VEHICLE BEGAN TO VIBRATE. THE CONTACT INSPECTED THE VEHICLE AND NOTICED BURNED WIRES NEAR THE FUEL PUMP. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 197,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10415238July 26, 2011
ENGINE AND ENGINE COOLING
WE LEFT THE HOTEL IN DAYTONA BEACH AND STOPPED FOR BREAKFAST. WE THEN WERE GOING TO SEE THE RACETRACK ,AFTER GOING ABOUT 3 MILES THE "ENGINE COOLANT OVERHEATING" LIGHT CAME ON. I IMMEDIATELY PULLED INTO A NAPA STORE AND CHECKED THE COOLANT LEVEL WHICH WAS NORMAL. I CHANGED THE THERMOSTAT WHICH DIDN'T HELP SO I CHANGED THE WATERPUMP WHICH DIDN'T HELP.I HAD THE CAR TOWED TO A GARAGE. ON MONDAY THE MECHANIC HAD PULLED ONE HEAD AND THE VALVES WERE WARPED. AFTER DISCUSSING MY OPTIONS I HAD A NEW ENGINE INSTALLED ALONG WITH A RADIATOR. THE OVERHEATING HAPPENED SO FAST (3 MILES ),THERE WAS NO WARNING OTHER THAN ENGINE COOLANT OVERHEATING.THERE WAS NO STEAM FROM THE OVERFLOW SO THERE MUST HAVE BEEN BLOCKAGE IN THE MOTOR.(MY OPINION). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10415247July 26, 2011
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
2003 CHEVROLET SUBURBAN 5.3L GAS ENGINE. VEHICLE STARTED MAKING A TICKING SOUND. UPON INVESTIGATION I FOUND THE DRIVER SIDE REAR EXHAUST MANIFOLD BOLT HEAD HAD SNAPPED OFF. NO WORK HAD BEEN DONE TO THE VEHICLES EXHAUST SYSTEM PRIOR TO THIS. UPON FURTHER INSPECTION VISUAL SOOT CAN BE SEEN ON THE FIREWALL INDICATIMG EXHAUST GASSES ARE COMING IN CONACT WITH THE PASSENGER COMPARTMENT. I FEEL THIS POSES A HUGE FIRE HAZARD IF LEFT RUNNING LONG ENOUGHT TO GENERATE SUFFICIENT HEAT FOR COMBUSTION. I ALSO FEEL IT IS AN EMISSIONS RELATED CONCERN SINCE EXHAUST GASSES ARE ESCAPNG THE SYSTEM UPSTRAM FROM THE CATALYTIC CONVERTERS AND POSING THE RISK OF EXHAUST GASSES ENTERING THE VEHICLE. I HAVE CONTACTED GM AND HAVE RECIEVED NO POSITIVE RESPONSE TO DEALING WITH THIS ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10414668July 22, 2011
ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS A 2002 CHEVROLET SUBURBAN 2500. THE CONTACT WAS DRIVING APPROXIMATELY 45 MPH WHEN THE ENGINE STALLED, FOLLOWED BY THE BATTERY WARNING LIGHT ILLUMINATION. THE FAILURE OCCURRED EIGHT MORE TIMES. THE VEHICLE WAS TAKEN TO THE DEALER WHO WAS UNABLE TO LOCATE A PROBLEM. IN ADDITION, THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR A DIAGNOSTIC TESTING WHICH DETECTED A TROUBLE CODE WITH THE CRANK POSITION SENSOR. THE VEHICLE WAS REPAIRED. THERE WAS A RECALL RELATED TO THE DEFECT UNDER NHTSA CAMPAIGN ID NUMBER 07V521000 (ENGINE AND ENGINE COOLING). THE CONTACT NOTIFIED THE DEALER CONCERNING THE RECALL. THE MANUFACTURER WAS NOT MADE AWARE OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 70,000. UPDATED 09/21/11*LJ THE CONSUMER STATED AFTER WAITING 15-30 SECONDS, THE ENGINE WOULD START IMMEDIATELY AND RUN SMOOTHLY. UPDATED 10/26/11
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10414741July 22, 2011
ELECTRICAL SYSTEM
THE A/C WORKS INTERMITTENT AND THEN NOT AT ALL. BURNING SMELL COMING FROM VENTS. THE RESISTOR AND CONNECTOR HAVE BEEN THE PROBLEM AND REPLACED. FIRST TIME UNDER WARRANTY BY DEALERSHIP. SECOND TIME BY ME A YEAR AGO AND NOW IT IS HAPPENING AGAIN. VERY UNSAFE. THE WIRES GET VERY HOT AND MELT. IT IS A FIRE HAZZARD. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10413901July 21, 2011
SERVICE BRAKES, HYDRAULIC, SERVICE BRAKES, HYDRAULIC:FLUID, PARKING BRAKE:DRIVELINE:HYDRAULIC:HOSES, LINES/PIPING, AND FITTINGS
WHILE PARKING A TRAVEL TRAILER INTO A STEEPLY-SLOPED DRIVEWAY AFTER A 300-MILE TOW WITH THE WHOLE FAMILY ABOARD, NOTICED THE BRAKE PEDAL TRAVEL WAS UNCOMMONLY LONG. FOLLOWING DAY, DEPARTED WITHOUT THE TRAILER FOR A SHORT DRIVE AND AGAIN NOTICED A LOW PEDAL. DROVE ABOUT THREE MILES WITH EXTREME CAUTION, AND ON ARRIVAL FOUND BRAKE FLUID FLOWING FROM BEHIND THE DRIVER'S-SIDE ROCKER PANEL. SLOWLY NURSED THE TRUCK TO THE LOCAL DEALER; DURING THIS DRIVE THE BRAKE ALARM LIGHT ILLUMINATED. NO COLLISION OR INJURY IN THIS CASE. BRAKE PIPES WERE FOUND TO BE ALL DEEPLY CORRODED AND BREACHED; ELECTED TO REPLACE ALL AT A COST OF $1130. SUBMITTED AS A CASE IN EA11001: VEHICLE WAS PURCHASED IN NOV 2001 IN NORTHERN VIRGINIA, WHICH IS PROPERLY INCLUDED IN THE SALT BELT WITH WEST VIRGINIA AND DC/MARYLAND, AND HAS BEEN IN NEW JERSEY FOR THE PAST FOUR YEARS. *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10413803July 20, 2011
SERVICE BRAKES, HYDRAULIC, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:WHEEL SPEED SENSOR/TONE RING, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
I OWN A 2002 CHEVROLET SUBURBAN WHICH WHEN BRAKING AT LOW SPEEDS THE PEDAL DROPS NEAR THE FLOOR AND THE ABS CAUSES IT TO KICK BACK AND PULSATE THIS HAPPENS ON AN INTERMITTENT BASIS CAUSING GREATLY INCREASED STOPPING DISTANCES. THESE SYMPTOMS ARE CONSISTENT WITH A RECALL WHERE THEY SPRAYED ANTI CORROSION STUFF ON AN ABS SPEED SENSOR AS A FIX. THIS RECALL WAS PERFORMED ON MY VEHICLE 3 YEARS AGO AT 40K MILES NOW I AM EXPERIENCING THE SAME PROBLEM AGAIN @ 78K MILES AND GM SAYS THEY ARE NOT OBLIGATED TO PERFORM IT AGAIN OR COME UP WITH A MORE PERMANENT FIX. *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10413318July 18, 2011
SERVICE BRAKES, HYDRAULIC
TL* THE CONTACT OWNS A 1999 CHEVROLET SURBURBAN 1500. THE CONTACT STATED THAT WHILE DRIVING 40 MPH, HE APPLIED THE BRAKES AND THE PEDAL DEPRESSED TO THE FLOOR. THE VEHICLE COASTED TO A STOP. UPON EXITING THE VEHICLE, THE CONTACT NOTICED THAT THERE WAS A BRAKE FLUID LEAK. MORE BRAKE FLUIED WAS ADDED AND THE VEHICLE WAS DRIVEN HOME. THE VEHICLE WAS NOT TAKEN TO HAVE THE FAILURE DIAGNOSED. THE FAILURE MILEAGE WAS 59,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10411983July 12, 2011
STRUCTURE:FRAME AND MEMBERS
1999 CHEVROLET SUBURBAN FRAME FAILURE DUE TO ROT. NOTICED VEHICLE HANDLING DIFFERENT, FRONT END CHECKED ALL TIGHT. NOTICED HOLE IN FRAME UNDER STEERING BOX MOUNTS AND LARGE CRACK HEADING FROM HOLE TOWARDS REAR OF VEHICLE. IMMEDIATELY PARKED TRUCK, UNABLE TO BE DRIVEN UNSAFE. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10411535July 8, 2011
LATCHES/LOCKS/LINKAGES, STRUCTURE:BODY:DOOR
I OWN A 2008 CHEVY SUBURBAN AND TWO OF OUR OUTER DOOR HANDLES CAME OFF UNDER WARRANTY AND THE THIRD RIGHT AFTER NOW THE FOURTH HAS COME LOOSE. JUDGING BY MANY FORUMS FOUND ON GOOGLE THIS IS A FREQUENT PROBLEM. I FIND THIS ALSO TO BE SIGNIFICANT SAFETY PROBLEM SINCE I HAVE LITTLE CHILDREN WHO CANNOT GET OUT THE CAR BY THEMSELVES IN THIS PROBLEM HINDERS THE DOOR FORM OPENING FROM THE OUTSIDE IN AN EMERGENCY THIS COULD BECOME A LIFE-THREATENING DEFECT OF THESE CARS. I REALLY HOPE SOMEONE DOES SOMETHING ABOUT THIS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10410674July 6, 2011
ELECTRICAL SYSTEM
OUR 2004 CHEVROLET SUBURBAN LT HAS APPROXIMATELY 115K MILES. PERIODICALLY THE ENTIRE INSTRUMENT CLUSTER, WITH THE EXCEPTION OF A COUPLE OF LIGHTS, STOPS WORKING. NO GAUGES, NO SPEEDOMETER, ETC. SOMETIMES WHEN THIS HAPPENS THE DRIVER INFORMATION CENTER DISPLAYS STRANGE AND RANDOM CHARACTERS, SOMETIMES THE DIC SECTION IS ALL BLUE, AND SOMETIMES IT IS BLANK. I HAVE TRIED DISCONNECTING THE BATTERY TO RESET THE COMPUTER. THIS SEEMED TO WORK ONE TIME, BUT THE REST OF THE TIME THIS HAD NO EFFECT. THERE DOESN'T SEEM TO BE ANY PATTERN (DAY/NIGHT, HOT/COLD, ETC.) AS TO WHEN THIS MALFUNCTION WILL OCCUR, OR WHEN IT WILL RETURN TO NORMAL. WE ARE IN DAY 2 OF AN INSTRUMENT PANEL FAILURE AT THIS TIME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10410700July 6, 2011
TIRES, TIRES:TREAD/BELT
TL* THE CONTACT OWNS A 1999 CHEVROLET SUBURBAN EQUIPPED WITH FIRESTONE STEEL TEX A/T; TIRES, SIZE LT245/75/R16, DOT NUMBER: W2TV2F33600. THE CONTACT STATED THAT WHILE DRIVING 65 MPH, THE REAR DRIVER SIDE TIRE TREAD SEPARATED, CAUSING THE TIRE TO EXPLODE. THE CONTACT REPLACED THE TIRE AND THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 101,216 AND THE CURRENT MILEAGE WAS 117,200.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Chevrolet Suburban