Chevrolet Suburban Complaints

9,782 consumer complaints on file.

#10436360November 18, 2011
SUSPENSION
TL* THE CONTACT OWNS A 2002 CHEVROLET SUBURBAN. THE CONTACT STATED THAT WHILE DRIVING 10 MPH, THERE WAS A VERY LOUD NOISE COMING FROM THE REAR. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT THE SWAY BAR LINK WAS FRACTURED AND NEEDED TO BE WELDED BACK TOGETHER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE SINCE THE VEHICLE WAS NO LONGER UNDER WARRANTY. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND THE CURRENT MILEAGE WAS 49,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10436381November 18, 2011
SERVICE BRAKES, HYDRAULIC
FAILURE OF BRAKE LINE AND LOSS OF FLUID WITH NO WARNING LIGHT UNTIL PEDAL WENT ALL THE WAY TO THE FLOOR. MECHANIC HAS REPORTED SEVERE CORROSION OF THE BRAKE LINE, CALIPERS, SPARE TIRE ASSEMBLY AND NO ACCESS TO THE BRAKE LINE AREA ABOVE THE SPARE TIRE WITHOUT CUTTING THE SPARE TIRE HOLDER ASSEMBLY OUT. ESTIMATE IS OVER $1000 TO REPAIR. BRAKE FAILURE WITHOUT A WARNING - VERY SCARY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10436182November 17, 2011
ELECTRICAL SYSTEM
BATTERY GOES DEAD EVERY THIRD DAY THAT THE TRUCK IS NOT USED. BATTERY IS GOOD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10436291November 17, 2011
SERVICE BRAKES, HYDRAULIC
WHILE DRIVING AT 45 MPH ON A MEDIUM TRAFFIC CITY ROAD, THE BRAKES WERE APPLIED WHILE STOPPING FOR A TRAFFIC LIGHT THAT HAD TURNED RED. THE BRAKE PEDAL DID NOT RESPOND QUICKLY ENOUGH AND HAD DEPRESSED ALL THE WAY TO THE FLOOR. THE VEHICLE WAS ABLE TO SLOW DOWN ENOUGH TO BE DRIVEN INTO AN EMPTY PARKING LOT. AS I GOT THE VEHICLE TO STOP, I OPENED THE ENGINE COMPARTMENT AND SAW THE BRAKE FLUID LEVEL WAS VERY LOW. THE VEHICLE HAD ITS PREVENTATIVE MAINTENANCE DONE ON IT JUST THREE WEEKS PRIOR AND ALL FLUIDS WERE CHECKED TOPPED OFF (ALL OF WHICH IS DOCUMENTED BY AN OIL AND LUBE GARAGE). I WAS ABLE TO GET THE VEHICLE BACK TO MY HOME AND HAD INSPECTED THE ISSUE. AN AREA ALONG THE FRAME RAIL WERE THE BRAKE LINES GO FROM THE MASTER CYLINDER TO THE ABS MOTOR WAS LEAKING. THE BRAKE LINES WERE SEVERELY CORRODED IN JUST ONE AREA, INSPECTION OF THE REST OF THE BRAKE LINES WERE OK. ITS JUST ODD THAT IT WAS CORRODED IN JUST THE ONE AREA AND NOWHERE ELSE. THERE WAS NO WARNING THAT THE BRAKES WERE ABOUT TO FAIL OR ANY INDICATION THAT THE FLUID LEVEL WAS LOW. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10436939November 15, 2011
SERVICE BRAKES, HYDRAULIC
WHILE APPROACHING A STOP SIGN, I TRIED TO BRAKE AND THE PEDAL WENT TO THE FLOOR. NO BRAKES!! I WAS ABLE TO COAST TO A STOP. UPON CHECKING, ALL BRAKE FLUID WAS GONE AND THE BRAKE LINES WERE ROTTED THROUGH. ALL BRAKE LINES HAD TO BE REPLACED ALONG WITH THE FRONT CALIPERS. CORROSION WAS THE PROBLEM WITH THE LINES AND CALIPERS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10435961November 15, 2011
SERVICE BRAKES, HYDRAULIC
BRAKE LINE BLEW. FRONT RIGHT. OTHER LINES LOOKED CORRODED. SUBSEQUENT LINE BLEW 11/13/11. THIS LINE WAS FROM MASTER CYLINDER AND RENDERED BRAKES UNUSABLE IMMEDIATELY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10435584November 14, 2011
POWER TRAIN, SUSPENSION, UNKNOWN OR OTHER
THE VEHICLE IS ONE WEEK OLD WITH 1200 MILES ON THE CLOCK. THE PROPSHAFTS ARE SEVERELY RUSTING. THE YOKES ARE RUSTED. DEALER SAID GM REFUSED TO FURTHER PERFORM REPAIR AND CONSIDER IT NORMAL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10435415November 13, 2011
ELECTRONIC STABILITY CONTROL (ESC), SERVICE BRAKES, HYDRAULIC, STRUCTURE
I WAS HAVING BODY WORK DONE ON MY ABOVE VEHICLE AND DISCOVERED THE BRAKES LINES WERE RUSTED. I HAD A GM MECHANIC LOOK AT THEM. HE INFORMED ME THEY WERE RUSTED AND SHOULD BE REPLACED. I HAVE ORDERED STAINLESS STEEL BRAKE LINES AND WILL HAVE THEM INSTALLED PRIOR TO USING THE VEHICLE AGAIN . CERTAIN PARTS OF MY FRAME IS ALSO RUSTED TO THE POINT OF PEELING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10435178November 10, 2011
FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 2007 CHEVROLET SUBURBAN. THE CONTACT STATED THAT FUEL COULD BE SMELLED FROM THE INTERIOR CABIN OF THE VEHICLE. THE CONTACT MADE REPAIRS TO THE FUEL SYSTEM BUT NONE OF THE REPAIRS REMEDIED THE ODOR. THE CONTACT WAS ABLE TO DETERMINE THAT THE FUEL TANK WAS LEAKING AND REPLACED THE FITTED. THE CONTACT STATED THAT SINCE THE REPAIR, THE FUEL ODOR COULD ONLY BE SMELLED AFTER REFUELING THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE FAILURE MILEAGE WAS 75,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10434770November 7, 2011
POWER TRAIN, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2009 CHEVROLET SUBURBAN. WHILE PARKED, THE CONTACT EXITED THE VEHICLE AND WAS UNABLE TO UNLOCK THE DRIVER SIDE DOOR. THE CONTACT TURNED THE KEY TO SHUT THE VEHICLE OFF BUT THE GEAR SHIFT SELECTOR SHIFTED INTO DRIVE AND BEGAN TO REVERSE INDEPENDENTLY. THE CONTACT WAS ABLE TO DEPRESS THE BRAKE PEDAL AND SHUT THE VEHICLE OFF. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTICS OR REPAIRS. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 49,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10433998November 2, 2011
ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS A 2001 CHEVROLET SUBURBAN. THE CONTACT STATED THAT WHILE DRIVING 15 MPH THE VEHICLE STALLED WITHOUT ANY WARNING. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE SINCE THE VEHICLE WAS NOT INCLUDED IN ANY RECALL. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10433658October 31, 2011
SERVICE BRAKES, HYDRAULIC
WHILE DRIVING THE CAR AT A RELATIVELY SLOW SPEED (35 MPH), I ATTEMPTED TO APPLY THE BRAKES AS I APPROACHED A TRAFFIC LIGHT TURNING YELLOW. THE PEDAL WENT ALL THE WAY TO THE FLOOR WITHOUT ANY DECREASE IN SPEED WHATSOEVER. ESSENTIALLY, THERE WAS NO BRAKING POWER AT ALL. PRIOR TO THIS, THERE HAD BEEN NO ISSUES WITH THE BRAKES AND THE TRUCK HAD BEEN ROUTINELY SERVICED AT MY LOCAL DEALERSHIP (NESENGER 112 CHEVROLET, 112 MEDFORD AVENUE, MEDFORD, NY 11763). I WAS ABLE TO PLACE CAR IN NEUTRAL IN ORDER TO ALLOW IT TO COAST OFF THE ROAD AND IT WAS TOWED TO THE ABOVE NAMED DEALERSHIP FOR REPAIR THE NEXT MORNING. FORTUNATELY, IT WAS APPROXIMATELY 10:30 PM ON A SIDE ROAD AND THERE WERE NO CARS IN FRONT OF ME. THE SERVICE MANAGER AT THE DEALERSHIP TOLD ME THAT ALL THE BRAKE LINES WERE CORRODED AND HAD TO BE REPLACED, AS WELL AS THE REAR BACKING PLATES. THE REPAIR TOTAL WAS $2457.01. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10433659October 31, 2011
LATCHES/LOCKS/LINKAGES
THE DOOR LOCK ACTUATOR DOES NOT WORK ON THE DRIVER'S DOOR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10433693October 31, 2011
ENGINE AND ENGINE COOLING
NOTICED NO BOLT HEAD ON DRIVERS SIDE REAR EXHAUST MANIFOLD, WAS NOT SURE IF IT WAS SUPPOSED TO BE THERE. THEN FOUND ANOTHER BOLT HEAD IN SKID GUARD DURING OIL CHANGE, THIS WAS FROM THE FRONT BOLT OF SAME EXHAUST MANIFOLD! THE HEADS BROKE OFF CLEANLY FOR NO VISIBLE REASON. FIXED FRONT BOLT BUT REAR ONE REQUIRES EXHAUST MANIFOLD REMOVAL AT COST OF $400.00. THIS COULD BE VERY DANGEROUS IF MORE BREAK! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10433476October 28, 2011
VISIBILITY
TL* THE CONTACT OWNS A 2008 CHEVROLET SUBURBAN. THE CONTACT STATED THAT THE REAR VIEW MIRROR FAILED TO GIVE A CLEAR VIEW OF THE ROAD. THE VEHICLE WAS TAKEN TO THE DEALER. THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND THE CURRENT MILEAGES WERE 87,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10432879October 26, 2011
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
UPON STOPPING THE SUBURBAN, THE ANTI-LOCK BRAKING SYSTEM KICKED IN AT A LOW SPEED RESULTING IN A ACCIDENT AND REAR ENDING THE CAR IN FRONT OF US. I'M WORRIED FOR MY FAMILIES SAFETY WITH THIS SUBURBAN. UPDATED 11/07/11 *BF
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10432921October 26, 2011
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
FAILURE OF POWER LOCK ACTUATOR ON REAR DOOR. DOOR FAILS TO LOCK AND UNLOCK AS DESIGNED WHEN VEHICLE IS PUT IN OR TAKEN OUT OF GEAR. THIS APPEARS TO BE A COMMON FAILURE ON THESE VEHICLES FROM WHAT I HAVE BEEN LEAD TO BELIEVE AND TO DATE I'M TOLD GM IS NOT DOING ANY WIDESPREAD RECALLS TO ADDRESS THIS QUALITY AND SAFETY PROBLEM. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10432794October 25, 2011
SERVICE BRAKES, HYDRAULIC
I STARTED UP MY 1999 CHEVY SUBURBAN IN MY DRIVEWAY THIS AFTERNOON AND THE BRAKE PEDAL WENT TO THE FLOOR. I OPENED THE HOOD AND NOTICED BRAKE FLUID SPLATTERED ALL OVER THE AREA BELOW THE MASTER CYLINDER AND ALL OVER THE GROUND. I DISCOVERED THAT THE LINE TO THE LEFT FRONT WHEEL RUSTED TO THE POINT OF FAILURE. I CHECKED THE OTHER BRAKE LINES AND THEY ARE BADLY CORRODED. THIS TRUCK HAS NEVER LEFT ME STRANDED IN 13 YEARS. I DO NOT WANT TO SEE IT GO, BUT THIS MAY BE THE END. ALSO, A LITTLE OVER 1 YEAR AGO, I SOLD MY 2005 TAHOE TO A MAN WHO TOLD ME HE HAD A 1999 TAHOE. HE WAS BUYING MY TAHOE BECAUSE THE BRAKES LINES ON HIS HAD CORRODED AND RUPTURED. HE WAS CAREFUL TO CLIMB ALL AROUND AND UNDER MY TAHOE TO CHECK FOR BRAKE LINE CORROSION BEFORE BUYING. I JUST RESEARCHED THIS PROBLEM, AND IT APPEARS TO BE COMMON. MANY OF THESE TRUCKS ARE STILL ON THE ROAD. HOW MANY WILL HAVE TO BE KILLED BEFORE ANYTHING IS DONE ABOUT IT? *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10432595October 24, 2011
FUEL SYSTEM, GASOLINE
SINCE MY LAST MAJOR REPAIR WHICH WAS JULY 2010 WHEN MY RADIATOR AND TIMING BELT HAD MALFUNCTION, WHICH I PAID $653.34 FOR REPAIRS, THE SURBURBAN BEGAN TO STALL AFTER MY LAST OIL CHANGE AT THE DEALERSHIP WHICH WAS 10/04/2011. THE VEHICLE WOULD STALL EACH TIME THE IGNITION KEY WAS TURNED, THEN IT WOULD STALL COMPLETELY AFTER A COUPLE OF TRIES. NOW, THE 2001 SUBURBAN 1500 VEHICLE OF MINE WOULD HAVE A FUEL LEAKAGE AND THE ENGINE STALLS WITH NO RESTART. I TOLD THE DEALERSHIP AFTER MY OIL CHANGE THIS PROBLEM OCCURRED RIGHT AS WE WERE LEAVING THE DEALERSHIP, BUT MY HUSBAND AND I WERE TOLD IT WAS DUE TO THE RECENT OIL CHANGE. NOW THE PROBLEM STILL EXIST WITH NO RESTART AND THE DEALERSHIP SAID TO BRING IT BACK WITH A $90 FEE TO EXAMINE THE VEHICLE WHICH THEY BELIEVE ITS THE FUEL PUMP. I BELIEVE THIS SHOULD'VE BEEN OBSERVED THE DAY OF THE OIL CHANGE WHEN WE INITIALLY OBSERVE THE PROBLEM. IT SEEMS EACH TIME WE HAVE THE VEHICLE OIL CHANGE A PROBLEM OCCUR THE SAME DAY, INWHICH ITS COSTLY TO US. THIS PROBLEM CONTINUES TO EXIST NOW WITH NO START AND THE DEALERSHIP CHARGES US EACH TIME AFTER THE OIL CHANGE TO DETERMINE WHAT THE PROBLEM IS WHICH AS PREVIOUSLY STATED, OCCURS AFTER EACH TIMELY OIL CHANGE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10432437October 22, 2011
SERVICE BRAKES, HYDRAULIC
CORROSION ON REAR DRIVER SIDE BRAKE LINE CAUSED BRAKE FAILURE, WHILE DRIVING VEHICLE. SUCH A FAILURE HAS BEEN REPORTED BY MANY WHO OWN THIS GENERATION OF VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Chevrolet Suburban