Chevrolet Suburban Complaints

9,782 consumer complaints on file.

#10592517May 19, 2014
STRUCTURE:BODY
INTERIOR FRONT DOOR HANDLES PLASTIC CHROME PEELING AND CUTTING HANDS. *JS
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10592219May 18, 2014
AIR BAGS
I WAS DRIVING ON MAY 12 FROM FILLMORE CA TO LAX AIRPORT I WAS ON FREEWAY 5 PASSING VALENCIA BY THE EXIT OF FREEWAY 14 WHEN A WHITE BAN HIT THEIR BRAKES I DID THE SAME THING BUT I THINK THE BRAKE OF MY CAR DID WORK PROPERLY AND I LOST CONTROL OF MY CAR SO I WENT TO THE LEFT LINE AND A GREY CIVIC HIT ME ON MY DRIVER SIDE BY THE FRONT TIRE I HAD MY TWO KIDS WITH ME THEY WERE SO SCARE BECAUSE I WAS BLINDING FROM MY HEAD MY AIR BAGS NEVER CAME ON IF YOU HAVE ANY PLEASE CALL [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) *JS
Crash:
Yes
Fire:
No
Injuries:
5
Deaths:
0
#10592294May 18, 2014
SUSPENSION
BROKEN STABILIZER LINK ON DRIVERS SIDE. AFTER HITTING A POT HOLE. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10588605May 15, 2014
SERVICE BRAKES
COMING TO A STOP LIGHT THE BRAKE PEDAL WENT TO THE FLOOR. ONLY WAY I COULD STOP WAS BY USING THE ELECTRIC BRAKES ON MY TRAILER TO STOP THE COMBINED VEHICLE. EXAMINATION REVEALED A RUSTED BRAKE LINE COMING FROM THE BRAKE MASTER CYLINDER TO THE ABS MODULE AT THE ABS MODULE UNDER THE VEHICLE. FURTHER EXAMINATION REVEALED THAT THE 4 BRAKE LINES FROM THE ABS MODULE TO THE WHEELS WERE ALL RUSTED/PITTED AND ABOUT READY TO RUST THROUGH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10588695May 15, 2014
SERVICE BRAKES
BRAKE LINE FAILED DUE TO RUST CORROSION. DEPRESSED BRAKE PEDAL IN THE DRIVEWAY AND BRAKE LINE BROKE BELOW DRIVER'S DOOR AND CAUSED BRAKES TO FAIL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10588757May 15, 2014
ELECTRICAL SYSTEM
LAST YEAR THE ODOMETER AND GEAR SELECTION DISPLAY ON MY 2002 CHEVY SUBURBAN WOULD GO OUT THEN A WHILE LATER IT WOULD COME BACK ON. THIS WENT ON FOR A COUPLE OF MONTHS WITH THE DISPLAY STAYING OFF FOR LONGER AND LONGER TIMES. AROUND DECEMBER 2013, THE DISPLAY WENT OUT PERMANENTLY. I TOOK MY 2002 SUBURBAN FOR THE REQUIRED SMOG TEST ON APRIL 28,2014 AND SINCE THERE WAS NO ODOMETER MILEAGE DISPLAYED ( EVEN AFTER PRESSING THE ODOMETER BUTTON WITH THE ENGINE OFF ), THE TECHNICIAN HAD TO PUT DOWN "NONE" UNDER MILEAGE. THE SITUATION OF NOT HAVING A DISPLAY FOR DISPLAYING WHAT GEAR YOU ARE IN IS A SAFETY ISSUE! A PERSON MIGHT ACCIDENTALLY PUT THE VEHICLE IN DRIVE INSTEAD OF REVERSE. ALSO WITHOUT AN ODOMETER, IT IS GOING TO BE HARD TO ESTIMATE THE MILEAGE WHEN SELLING THE VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10587971May 13, 2014
ENGINE, TRACTION CONTROL SYSTEM, ELECTRICAL SYSTEM, STRUCTURE:BODY:HATCHBACK/LIFTGATE, POWER TRAIN, VISIBILITY, VEHICLE SPEED CONTROL:CRUISE CONTROL
2008 CHEVROLET SUBURBAN. CONSUMER WRITES IN REGARDS TO THE DISAPPOINTMENT IN THE MANUFACTURER DUE TO NUMEROUS VEHICLE REPAIRS. *SMD THE CONSUMER STATED THE VEHICLE WOULD RUN ROUGH, THE CHECK ENGINE LIGHT ILLUMINATED, THE SERVICE STABILITRAK AND TRACTION CONTROL LIGHTS ILLUMINATED WHEN SOME OF THE CYLINDERS SHUT DOWN, THE LIFTERS WERE NOT PROPERLY LUBRICATED, CAUSING THEM TO FAIL. THE ENGINE CONSUMED LARGE AMOUNTS OF OIL. THERE WERE NOISES COMING FROM THE OIL PAN AND TRANSMISSION AREA, 3 OF THE 4 DOOR LOCKS ACTUATORS WERE REPLACED, THE REAR LIFTGATE BROKE FOR THE 4TH TIME, THE RIGHT RETRACTABLE MIRROR WAS INOPERABLE, THE CRUISE CONTROL WORKED ABOUT 505 OF THE TIME, WHICH WAS PROBABLY TIED THE THROTTLE POSITIONING SENSOR GOING BAD AS WELL. ALSO, THE VEHICLE HAD SIGNIFICANT ELECTRICAL PROBLEM, WHERE CERTAIN LIGHTS WOULD ILLUMINATE ON THE DASHBOARD, THERE WAS AN AUDIBLE CLICKING NOISE, THAT SOUNDED LIKE A RELAY FIRING VERY QUICKLY. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10587925May 12, 2014
SERVICE BRAKES
THANKFULLY IN OUR DRIVEWAY, THE BRAKE PEDAL WENT ALL THE WAY TO THE FLOOR. AND WE NOTICED FLUID WAS LEAKING FROM THE LEFT REAR. OUR VEHICLE WAS TOWED TO OUR REPAIR SHOP AND THE MECHANIC REPORTED THE FOLLOWING: THERE WAS HEAVY RUST ON THE REAR DIFFERENTIAL. THE METAL BRAKE LINE AT THE LEFT REAR WHEEL HAS A HOLE RUSTED THROUGH. ALL OF THE METAL BRAKE LINES ARE IN VERY POOR CONDITION DUE TO RUST CONTAMINATION. ALL OF THE BRAKE LINES NEED TO BE REPLACED. I UNDERSTAND THAT YOU ARE INVESTIGATING A RUST ISSUE WITH THE BRAKE LINES ON 2003 CHEVY SUBURBANS. WE HAVE MAINTAINED OUR VEHICLE WITH REGULAR SERVICE, AND OIL CHANGES EVERY 3,000 MILES. OUR SUBURBAN LOOKS NEW INSIDE AND OUT. THIS IS THE SECOND ISSUE WE HAVE HAD WITH EXCESSIVE RUST. IN 2008, WITH LESS THAN 50,000 MILES ON THE VEHICLE, THE BACKING PLATES RUSTED AND NEEDED TO BE REPLACED. THANKFULLY, GM PAID FOR THE REPAIR. WE TAKE VERY GOOD CARE OF OUR VEHICLES AND WITH 94,038 MILES (MOSTLY HIGHWAY MILES), WE FEEL THAT THE BRAKE LINES RUSTING THROUGH IS NOT AN EXPECTED REPAIR. THE BRAKES FAILING COULD HAVE HAD CATASTROPHIC CONSEQUENCES. I HAVE READ ABOUT OTHER PEOPLE HAVING THE SAME ISSUE WITH THEIR SUBURBAN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10587938May 12, 2014
SERVICE BRAKES
DRIVING MY 2002 1500 SUBURBAN THE BRAKE LINE LET LOOSE, GOT THE TRUCK TO THE SHOP ON THE LIFT FOUND ALL BRAKE LINES CORRODED AND TWO LEAKING FLUID. UPON INSPECTION FOUND ALL FUEL LINES ROTTED OUT AS WELL. REPLACED ALL LINES IN THE TRUCK BRAKE AND FUEL INCLUDING FRONT RUBBER LINES AND CALIPERS. TRUCK HAS NEVER HAD A GREAT BRAKE PEDAL STILL DOES NOT. ALSO FOUND ROCKER PANELS ROTTING OUT ALONG WITH QUARTERS TRUCK IS BEAUTIFUL IN AND OUT EXCEPT THE CHEAP METAL GM USED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10587753May 12, 2014
SERVICE BRAKES
SLOWING DOWN TO TURN ON TO I95, BRAKE PEDAL WENT TO THE FLOOR. HAD NO BRAKES WHAT SO EVER, NO WARNING. THANK THE LORD THAT WE WERE ABLE TO MOVE OUT OF TRAFFIC AND SLOW DOWN WITH OUT HAVING A ACCIDENT. TOOK IT TO GM DEALER THEY REPLACED ALL TO LINES. HAD TO TAKE IT TO OTHER GM DEALER TO TIGHTEN AND REPLACE A PART THE OTHER DEALER HAD STRIPPED THE THREADS ON AND TRIED TO FIX IT WITH TEFLON TAPE. ALSO TIGHTEN BODY MOUNTS THE DEALER LEFT LOOSE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10587600May 10, 2014
SERVICE BRAKES
THE ABS/BRAKE WARNING LAMPS LIGHT AT RANDOM TIMES. THE FIRST REPAIR CENTER/DEALER TOLD ME THEY WERE VERY FAMILIAR WITH THE PROBLEM AND IT IS THE EBCM MODULES. THEY WERE PROBLEMS ON 1999-2001 MODELS OF PICK UP AND SUBURBANS. HE INSTRUCTED ME TO IGNORE THE LAMPS AS IT WOULD BE A HIGH COST OF REPLACEMENT BUT THE ABS SYSTEM WILL NOT OPERATE. HE ALSO INSTRUCTED THAT GM KNOWS VERY WELL THE PROBLEM THEY HAD AND CORRECTED IT ON THE 2002 MODELS. THIS WAS TOLD TO ME BY 2 ADDITIONAL DEALER SERVICE CENTERS. ALSO BY A TOP AUTO REPAIR SHOW ON THE RADIO. IF YOU DO A SEARCH ON THE WEB YOU CAN SEE THIS HAS BEEN A KNOWN FAILURE SINCE 2005.I ASKED EACH OF THE SERVICE MANAGERS WHY GM HASN'T RECALLED THEM AND THEIR ANSWER IS I DON'T KNOW OR THERE HAS TO BE A CERTAIN PERCENTAGE BEFORE THEY WILL. ANOTHER WAS THE NHTSA HASN'T GOTTEN INVOLVED. A FAILURE OF THIS NATURE MEANS WHEN THE BRAKES ARE APPLIED THEY WILL LOCK UP AND SKIDS/LOSS OF CONTROL CAN OCCUR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10587090May 7, 2014
ELECTRICAL SYSTEM
THE VEHICLE INTERMITTENTLY EXHIBITS A DEAD BATTERY. THIS HAPPENS REGARDLESS OF WHETHER THE VEHICLE HAS BEEN DRIVEN FOR HUNDREDS OF MILES OR NONE AT ALL. AT SEEMINGLY RANDOM TIMES, WE GO TO START THE VEHICLE AND THE BATTERY IS DEAD. WE HAVE HAD THE BATTERY, ALTERNATOR AND CABLES TESTED. ALL TESTED GOOD. WE ALSO NOTICE THAT AROUND THE SAME TIME THIS PROBLEM STARTED OCCURRING, THAT ENGINE NOISE COULD BE HEARD THROUGH THE VEHICLE SPEAKERS REGARDLESS OF WHETHER THE STEREO IS ON. THIS ALSO OCCURS AT INTERMITTENT INTERVALS. WE HAVE TAKEN TO THE DEALERSHIP AND THEY CANNOT REPRODUCE THE PROBLEM IN SHOP IN ORDER TO TROUBLESHOOT. PARASITIC DRAW TEST IS NEGATIVE DUE TO THE FACT THAT THE PROBLEM IS INTERMITTENT AND NOT CONSTANT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10587108May 7, 2014
ENGINE, VEHICLE SPEED CONTROL
DRIVING DOWN THE ROAD, WHEN ALL OF A SUDDEN "REDUCED ENGINE POWER". REPLACED THE THROTTLE BODY, PEDAL SENSOR, AND WIRING HARNESS WITHOUT ANY SUCCESS. GM WANTS 150 JUST TO PLUG IT INTO THEIR COMPUTER TO TELL ME WHAT I CAN GET DOWN FOR FREE WITH MY BUDDIES CODE READER....NO I WON'T LET MY WIFE OR CHILDREN DRIVE THE CAR. I ONLY DRIVE IT TO AND FROM WORK. HAD TO GO OUT AND BUY A TOYOTA JUST TO KEEP MY MIND AT EASE SO MY WIFE AND OR KIDS WON'T GET KILLED FROM THIS PROBLEM. IT SEEMS LIKE CHEVY/GMC DOESN'T CARE ABOUT THIS ISSUE UNTIL MULTIPLE PEOPLE DIE FROM THIS. I HOPE TO SEE THAT THEY WILL DO THE RIGHT THING. THINKING OF CONTACTING MY CONGRESS REPRESENTATIVE TO SEE WHAT THEY CAN DO TO HELP OUT US THAT ARE DEALING WITH THIS ISSUE. NOBODY ELSE IS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10586533May 5, 2014
SERVICE BRAKES
RIGHT IN MY OWN DRIVEWAY, I APPLIED THE BRAKE PEDAL AND WITHOUT ANY PRIOR ISSUES THE PEDAL WENT TO THE FLOOR AND THE DASH ALERT CAME ON TO SERVICE BRAKE SYSTEM. THANKFULLY, THIS DID NOT OCCUR WHILE ON THE ROAD BECAUSE IT WAS A SUDDEN FAILURE. EVEN AT SLOW SPEED, THE HEAVY VEHICLE TOOK SEVERAL FEET TO STOP. THE BRAKE LINE FROM THE ABS MODULE HEADING TO THE REAR AXLE BURST IN 3 OR 4 PLACES CAUSING A LARGE AMOUNT OF BRAKE FLUID TO LEAK OUT. ALL LINES TO AND FROM THE ABS MODULE ARE HEAVILY RUSTED AND LOOK MUCH WORSE THAN OTHER COMPONENTS. AS I LOOKED INTO THIS ONLINE, I'VE DISCOVERED NUMEROUS VEHICLES HAVING THIS AND MUCH WORSE PROBLEMS INVOLVING ACCIDENTS. I CAN'T SEE HOW THIS VEHICLE COULD HAVE EVER STOPPED SAFELY. I JUST DROVE IT THE NIGHT BEFORE AND HAD NO WARNING SIGNS. THIS IS MORE THAN NORMAL WEAR AND TEAR. THESE BRAKE LINES ARE SUB STANDARD AND COULD HAVE BEEN MADE BETTER. ANOTHER SIGN OF LARGE CORPORATIONS TRYING TO USE INFERIOR MATERIALS TO BOOST THEIR STOCKHOLDERS PROFITS. SOMEONE HELP US. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10584019April 21, 2014
SERVICE BRAKES
TL* THE CONTACT OWNS A 2003 CHEVROLET SUBURBAN 1500. THE CONTACT STATED THAT WHILE EXITING A PARKING SPACE THE BRAKES FAILED. THE BRAKE PEDAL WAS APPLIED AND PRESSED TO THE FLOORBOARD BUT TO NO AVAIL. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER, WHO DIAGNOSED THAT THE BRAKE LINE ON THE DRIVERS SIDE NEEDED TO BE REPLACED DUE TO EXTENSIVE RUST. THE UNDERCARRIAGE WAS EXTREMELY RUSTED FOR AN EXTENDED PERIOD OF TIME AND THE LOCAL DEALER HAD NOT PROVIDED A REMEDY. THE VIN WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 200,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10584029April 21, 2014
SERVICE BRAKES
ON APPROXIMATELY APRIL 7, 2014, WHILE ENGAGING VEHICLE IN PARKING LOT, I DEPRESSED THE BRAKE PEDAL, AND THE PEDAL WENT ALL WAY TO FLOOR. HAD VEHICLE SUBSEQUENTLY TOWED TO CHEVROLET OF GADSDEN, AL FOR EXAMINATION. WAS INFORMED THAT THE BRAKE LINE ON DRIVERS SIDE HAD DEVELOPED A LEAK, AND THE BRAKE LINE WAS SO CORRODED THAT THEY WOULD NOT BE COMFORTABLE WITH A STANDARD REPAIR. I.E., THEY REFUSED TO WORK ON VEHICLE. THE VEHICLE IS AT THE DEALERSHIP, AND I HAVE BEEN ADVISED THAT I CAN COME AND PICK IT UP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10583501April 18, 2014
SERVICE BRAKES
TL* THE CONTACT OWNS A 2002 CHEVROLET SUBURBAN. THE CONTACT STATED THAT THE VEHICLE FAILED TO PROPERLY RESPOND TO DECELERATION ATTEMPTS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE ANTI-LOCK BRAKING SYSTEM WAS FAULTY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 130,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10583051April 16, 2014
SERVICE BRAKES
BRAKES COMPLETELY FAILED WITHOUT ANY WARNING OR WARNING LIGHT. BRAKE PEDAL WENT TO THE FLOOR WITH NO BRAKES RESPONSE. ROLLED TO A STOP GOING UP A HILL. CAR WAS TOWED TO THE LOCAL DEALER, WHO TOLD US THE BRAKE LINES HAD CORRODED AND FAILED. SECOND TIME THE BRAKE LINES FAILED IN TWO YEARS. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10582808April 15, 2014
ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL
THE SPEEDOMETER IS COMPLETELY GONE ALONG WITH SEVERAL GAUGES SUCH AS THE OIL, GAS, AND RPM METERS. I AM UNABLE TO TELL HOW MUCH GAS I HAVE OR HOW FAST I AM GOING. THIS HAS HAPPENED A LOT TO THESE VEHICLES OVER THE PAST 10 YEARS. GM OFFERED A REPAIR BUT ONLY FOR VEHICLES WHO WERE NOT OVER A CERTAIN MILEAGE. THIS IS A SAFETY ISSUE AND NEEDS TO BE REPAIRED IN ALL VEHICLES. ADDITIONAL, THE ELECTRICAL SYSTEM IS OUT OF WHACK. MY HEATED SEATS TURN ALL THE WAY UP TO HIGH WITHOUT ME PRESSING ANYTHING. MY TV SYSTEM IS NOT WORKING. EVERYTHING SEEMS TO BE FALLING APART. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10579281April 11, 2014
AIR BAGS
I WAS ON MY WAY TO WORK ON 1/25/2013. COMING THROUGH AN INTERSECTION I WAS STRUCK ON THE DRIVERS SIDE BY AN 18 WHEELER. I WOKE UP IN THE HOSPITAL ALMOST A MONTH LATER. PICTURES OF MY VEHICLE SHOW THAT MY AIRBAGS DID NOT DEPLOY. GOOD THING I HAD MY SEAT BELT ON. MD SAY THE BRUISING TO HEART OTHER INTERNAL INJURIES WOULD HAVE BEEN PREVENTED HAD AIRBAGS DEPLOYED. *JS
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0

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