Chevrolet Suburban Complaints

9,782 consumer complaints on file.

#10609520July 10, 2014
SERVICE BRAKES
MOVED VEHICLE FROM ONE PARKING SPACE TO ANOTHER AT HOME. WHILE STOPPING BRAKE PEDAL BECAME SOFT SO I PUSHED ON IT HARDER TO STOP AND THE BRAKE PEDAL WENT COMPLETELY TO THE FLOOR. THERE WAS NO BRAKE WARNING LIGHT PRIOR TO THIS. EVEN AFTERWARDS THERE WAS STILL NO BRAKE WARNING LIGHT. I CRAWLED UNDER THE VEHICLE AND FOUND WET BRAKE FLUID ON THE ENGINE CROSSOVER FRAME AND ON ONE OF THE OUTSIDE REAR WHEELS. I WENT BACK IN THE VEHICLE AND STILL NO BRAKE WARNING LIGHT. SEVERAL DAYS LATER I STARTED THE VEHICLE AGAIN AND PUMPED THE BRAKES A FEW TIMES AND THE PEDAL CONTINUED GOING TO THE FLOOR AND THE BRAKE LIGHT FINALLY CAME ON. I OPENED THE BRAKE FLUID RESERVOIR AND IT WAS EMPTY. I LATER BEGAN PROBING AROUND THE BRAKE LINES AND THEY WERE VERY CORRODED AND WHEN I PULLED ON ONE, IT SPLIT IN HALF. THE BRAKE LINES HAD CORRODED TO NOTHING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10609194July 9, 2014
ENGINE
TL* THE CONTACT OWNS A 2007 CHEVROLET SUBURBAN. THE CONTACT SATED THAT THE ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHERE IT WAS DIAGNOSED THAT THE THROTTLE BODY SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE REMEDY REPAIR FAILED. THE APPROXIMATE FAILURE MILEAGE WAS 95,000 AND THE CURRENT MILEAGE WAS 153,771.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10608919July 8, 2014
SERVICE BRAKES
MY SON WAS TRAVELING @ 50 MPH WHEN BRAKES FAILED. HE NARROWLY MISSED HITTING A CAR AT AN INTERSECTION. FOUND OUT FROM MECHANIC THAT BRAKE LINE HAD FAILED AND WAS ENTIRELY CORRODED. HAD NO WARNING. REPAIR COST $1,200. EVIDENTLY, THIS HAPPENS SO OFTEN THAT THERE IS AN AFTERMARKET KIT TO REPLACE ALL LINES. HAS THEIR BEEN A RECALL?.. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10608510July 7, 2014
SERVICE BRAKES
TL* THE CONTACT OWNS A 2004 CHEVROLET SUBURBAN 1500. THE CONTACT STATED THAT WHILE DRIVING 5 MPH, THE BRAKE PEDAL WAS DEPRESSED AND TRAVELED TO THE FLOORBOARD AS A RESULT THE BRAKES DID NOT RESPOND. THE VEHICLE WAS TAKEN TO DEALER WHERE IT WAS TO BE DIAGNOSED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 91,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10608059July 3, 2014
SERVICE BRAKES
I WAS STOPPED AT AN INTERSECTION AT A STOP SIGN. THERE WAS A CAR APPROACHING ON MY LEFT THAT HAD THE RIGHT OF WAY AND DID NOT HAVE A STOP SIGN. THEY WERE TRAVELING AT APPROXIMATELY 30 MPH. MY FOOT WAS ON THE BRAKE PEDAL, AND IT SUDDENLY DROPPED TO THE FLOOR. MY VEHICLE WENT INTO THE PATH OF THE ONCOMING CAR AND I COULD NOT STOP. I CUT MY WHEEL TO THE RIGHT AND ACCELERATED QUICKLY TO GET OUT OF THE WAY. AFTER I WAS CLEAR OF THEM, I PULLED OVER TO THE SIDE OF THE ROAD. MY VEHICLE WAS TOWED TO A LOCAL SHOP AND THE REAR METAL BRAKE LINE HAD FAILED AND HAD TO BE REPLACED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10608172July 3, 2014
ELECTRICAL SYSTEM
AFTER REPLACING TEMPERATURE SENSOR ON ENGINE BY GARAGE, THE TEMPERATURE GAUGE CONTINUES TO ACT WITH HIGH READINGS & NOW IT HAS PEGGED TO MAXIMUM HIGH TEMP. THIS IS DISCONCERTING AND MY WIFE & I ARE VERY NERVOUS TO DRIVE IT IN NOT KNOWING IF IT IS A REAL ISSUE OF CONCERN. EVEN THOUGH WE ARE NOT ORIGINAL OWNERS, AND THAT THERE HAS BEEN RELATED ISSUES WITH SPEEDOMETER, TEMP GAUGE, SENSOR, AND MORE COVERED BY COMPANY, THEY WILL NOT DO SO NOW ACCORDING TO LOCAL CHEVY DEALERSHIP & ETHICALLY I THINK ONCE THE REPAIRS HAVE BEEN NOTED AND THEN SHOW UP SHOULD BE HONORED. I BELIEVE THAT THE COMPANY WOULD HAVE SET ASIDE THE PARTS AND MONEY TO INSTALL. VIDEO OF REPAIR LOOKS LIKE A SKILLED MECHANIC COULD RESET ORIGINAL MILES ON CURRENT BAD GAUGE SET TO REPLACEMENT AND POP IN WITHIN 15-30 MINUTES. COST FOR PANEL IS ABOUT $300 AND IF I SHIP IT OUT TO AN ONLINE REPAIR CENTER THEY'LL CHARGE ABOUT $90 FOR REPLACEMENT PART WITH UPGRADED PARTS FOR DURABILITY. AS A VETERAN WHO HAD TO RETIRE FROM A CIVILIAN JOB EARLY DUE TO MY DISABILITIES AND THE MONEY THESE CAR COMPANIES RECEIVED FROM BANK CRASHES STABILIZATION IN THE TIME OF OFFERED REPLACEMENT WOULDN'T I BE ELIGIBLE BASED ON THAT? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10607892July 2, 2014
AIR BAGS, STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS
A CRACK APPEARED IN THE DASH ON THE CORNER OF THE AIRBAG! TWO MONTHS LATER ANOTHER CRACK APPEARED OVER THE INSTRUMENT PANEL. CURRENTLY THE ENTIRE CENTER PORTION OF THE DASH IS SINKING. OUR FEAR IS THIS WILL CAUSE AN AIRBAG MALFUNCTION OR IF THE AIRBAG DOES DEPLOY, THE ENTIRE CENTER PORTION OF THE DASH WILL BE THROWN INTO OUR FACE. I CONTACTED GM AND THEY AGREED TO PAY 60% TO HAVE A NEW DASH PUT IN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10607228June 30, 2014
ENGINE, VEHICLE SPEED CONTROL
I WAS TRAVELING DOWN THE ROAD AT 60 MPH WHEN THE DISPLAY SAID "REDUCED ENGINE POWER" AND MY VEHICLE DECREASED IN POWER. IT DIDN'T MATTER HOW MUCH I PRESSED THE ACCELERATOR THE CAR WOULD ONLY GO 10 MILES AN HOUR. I PULLED OVER, CHECKED UNDER THE HOOD, EVERYTHING LOOKED FINE. STARTED IT AGAIN, IT DROVE FINE FOR ABOUT 2 MILES THEN THE SAME MESSAGE WAS DISPLAYED. I TURNED AROUND AND HEADED HOME DRIVING 10 MILES AN HOUR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10607218June 30, 2014
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC)
I HAD THE VEHICLE IN PARK, ON A HILL, AND WHEN I SHIFTED IT INTO DRIVE, FELT A POP IN THE PEDAL. THEN THE BRAKES WOULD NOT HOLD THE VEHICLE. I HAD A VERY DIFFICULT TIME STOPPING THE VEHICLE DUE TO THE LOSS OF BRAKE PRESSURE. THE BRAKES PEDAL WOULD JUST FALL TO THE FLOOR. MY HUSBAND CAME OUT AND FOUND ONE OF THE REAR BRAKE LINES WAS RUSTED AND LEAKING FLUID. THE BRAKE LINES HAVE VISIBLE RUST ON THE OUTSIDE OF THEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10606811June 29, 2014
STRUCTURE:BODY:DOOR, ELECTRICAL SYSTEM
2006 SUBURBAN WITH REAR DOOR ACTUATOR FAILURE STARTING MAY 19 2014, MILEAGE OF 68000 APPROXIMATELY, LOUD NOISE WITH LOCKING OF REAR DOOR BY EITHER REMOTE OR WHEN ENGAGED IN DRIVING. PERIODICAL FAILURE OF DOOR TO OPEN AT ALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10606400June 27, 2014
STEERING
TL* THE CONTACT OWNS A 1996 CHEVROLET SUBURBAN. THE CONTACT STATED THAT WHILE DRIVING 20 MPH WHILE TOWING A TRAILER, THE TRAILER BRAKES MALFUNCTIONED CAUSING THE WHEELS TO LOCK AND BLOWING THE TRAILER FRONT PASSENGER SIDE TIRE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED THAT THE STEERING COLUMN HARNESS WAS UNDERSIDE CAUSING ONE OF THE WIRES TO BURN OUT. AS A RESULT, THE WIRING HAD TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 140,000 AND THE CURRENT MILEAGE WAS 250,000. UPDATED 08/11/2014*LJ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10606431June 27, 2014
SERVICE BRAKES, HYDRAULIC, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS
DRIVING DOWN A HILL ON MY STREET THE BRAKES GAVE WAY. I PUSHED THE PEDAL TO THE FLOOR AND THE VEHICLE DID NOT STOP. I WAS ABLE TO PULL OVER AND STOP THE VEHICLE. UPON INSPECTION, THE SERVICE STATION INDICATED THE REAR BRAKE LINES FAILED DUE TO RUSTING. THE VEHICLE WAS TOWED TO THE DEALER, WHERE THE TWO REAR BRAKE LINES WERE REPLACED AS WELL AS A FROZEN CALIPER. UPDATED 08/27/14
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10605933June 25, 2014
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2007 CHEVROLET SUBURBAN 1500. THE CONTACT STATED THAT THE VEHICLE WAS JERKING VIOLENTLY AND THE STABILITY TRACTION CONTROL SENSOR ILLUMINATED INTERMITTENTLY. ALSO, THE CONTACT MENTIONED THAT THE CHECK ENGINE LIGHT ILLUMINATED AND THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO DIAGNOSED THAT THERE HAD BEEN THIRTY DIFFERENT CODES ON THE COMPUTER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 130,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10605502June 24, 2014
SERVICE BRAKES
THIS IS THE SECOND TIME I HAD TO MAKE AN EMERGENCY STOP BECAUSE OF A RUSTED-THRU BRAKE LINE. THIS TIME, I WAS ENTERING A HIGH-SPEED MERGE FROM ONE FOUR LANE HIGHWAY TO ANOTHER AND TRAFFIC WAS BACKING UP. I HAD TO APPLY THE BRAKES SLIGHTLY HARD TO SLOW DOWN IN TIME. PEDAL WENT COMPLETELY TO THE FLOOR WITH ABOUT 20% OF THE NORMAL BRAKING POWER AVAILABLE. WAS NOT GOING TO STOP IN TIME AND WAS FORCED TO DRIVE OFF THE ROAD TO AVOID REAR-ENDING ANOTHER CAR AND ONTO THE ROAD SHOULDER AT SPEED. BARELY HAD ENOUGH ROOM BETWEEN A MAJOR HIGHWAY SIGN WHICH WAS NEXT TO THE SHOULDER AND THE CARS IN MY LANE. AFTER REPEATEDLY PUMPING THE BRAKES (WHICH YOU ARE TAUGHT NOT TO DO WITH ANTILOCK BRAKES), THE SUV FINALLY CAME TO A STOP. WITHOUT THE SHOULDER, I WOULD'VE CAUSED A MULTI-CAR ACCIDENT WITH INJURIES. I DROVE THE CAR AT SLOW SPEED DIRECTLY TO MY SHOP WHO RECOMMENDED REPLACING EVERY BRAKE LINE (EVERY BRAKE LINE WAS HORRIBLY RUSTED AND BRITTLE). CUSTOM BRAKE LINES FOR THIS REPAIR COST $1800!! I HAD SPENT $400 ON THE FIRST REPAIR. TRUST ME, EVERY GM SUV FROM THESE YEARS HAS THIS PROBLEM AND ARE GOING TO CAUSE ACCIDENTS AND PEOPLE WILL BE KILLED!!! THIS VEHICLE WEIGHS 5500 POUNDS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10605397June 23, 2014
SERVICE BRAKES
COMPLETE FAILURE OF BRAKES WHILE DRIVING, COASTED TO STOP WITH ASSISTANCE OF PARKING BRAKE. UPON INSPECTION IT WAS FOUND THAT ALL BRAKE LINES ARE SEVERELY RUSTED TO A FAILURE POINT, THE ONE LINE THAT FAILED WAS FOR THE REAR BRAKES FROM THE BLOCK DEVICE UNDER THE DRIVERS SIDE INNER FRAME RAIL (ABS UNIT OR BOOSTER) FOR A VERY WELL KEPT FAMILY VEHICLE WITH LOW MILES AND NO SUBSTANTIAL RUST ANYWHERE ELSE BUT THE BRAKE LINES, AND THIS ONE AREA THAT GETS CONSTANT ROAD SPRAY DIRECTLY AT THE LINES AND BLOCK/BOOSTER/ABS ON THE INNER FRAME DRIVERS SIDE. THIS WAS A SHOCK TO FIND, AND NOW AFTER LOOKING ONLINE THAT NHTSA HAS THE LONGEST OPEN CASE WITH CHEVY FOR 99-02 AND SEEMS LIKE IT WILL SPREAD TO 07 SOMETHING NEEDS TO BE DONE FOR PUBLIC SAFETY. THIS SUBURBAN WEIGHS LIKE 6000 POUNDS, A TANK, AND WILL CRUSH ANYTHING IN ITS WAY IF THE BRAKES DO NOT WORK. I HAVE HAD SEVERAL OTHER MAKES/MODELS OF CARS & TRUCKS AND THE ONLY TIME I HAVE EVER NEEDED TO REPLACE A BRAKE LINE WAS ON MY OLD 1984 DODGE RAM PICKUP I PLOW SNOW WITH ALL THE TIME AND IT WAS 25YRS OLD AT THAT TIME NOT 10YRS OLD LIKE THE CHEVY. WE NEED IMMEDIATE ACTION TO ENSURE THE SAFETY OF ALL OF THE THOUSANDS WITH THIS SAME ISSUE ON CHEVY TRUCKS/SUV'S. PURCHASED NEW IN MANCHESTER CT FOR OVER $36,000 IN APRIL 2004.. I DO NOT HAVE THE $1000+ ON HAND TO HAVE THIS REPAIR COMPLETED AT THIS TIME WITH 2 CHILDREN IN COLLEGE AND 2 MORE SOON TO BE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10605017June 22, 2014
ELECTRICAL SYSTEM, LATCHES/LOCKS/LINKAGES
VEHICLE DRIVER SIDE BACK DOOR WOULD NOT UNLOCK USING REMOTE CONTROL. COST OVER $300.00 TO HAVE CHEVROLET DEALER FIX. NOW IN FEB 2014 WITH 7600 MILES IT STARTED NOT WORKING ON THE PASSENGER SIDE BACK DOOR STOP WORKING WITH REMOTE CONTROL. ALL OTHER LOCKS WOULD OPEN BUT NOT THE REAR DOOR AT THAT TIME. IT APPEARS THEIR ARE ISSUES WITH THESE DOOR LOCKS. THE DOOR LOCKS WILL ONLY OPEN MANUALLY WHEN THEY FAIL WHICH IS A PAIN DUE TO THE SIZE OF THE VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10604916June 21, 2014
AIR BAGS
AIR BAG SENSOR HAS FAILED CAUSING THE AIRBAGS TO BE RENDERED INOPERABLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10604335June 18, 2014
SERVICE BRAKES
BRAKE LINES RUSTED THRU GOING TO ANTI LOCK BLOCK. THESE LINES RUN ALONG THE OUTSIDE OF THE FRAME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10598821June 17, 2014
ENGINE, ENGINE AND ENGINE COOLING:COOLING SYSTEM
TL* THE CONTACT OWNS A 2004 CHEVROLET SUBURBAN 1500. THE CONTACT STATED WHILE STARTING THE IGNITION, A LOUD KNOCKING NOISE EMITTED FROM THE ENGINE. IN ADDITION, COOLANT WAS DISPENSED INTO THE RADIATOR RESERVOIR EVERY TWO DAYS WITHOUT COOLANT VISIBLE ON THE GROUND. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER, WHO STATED THAT THE WATER PUMP WOULD NEED TO BE REPLACED. THE VEHICLE WAS REPAIRED AND THE FAILURE PERSISTED. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 120,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10598929June 17, 2014
ENGINE
TL* THE CONTACT OWNS A 2005 CHEVROLET SUBURBAN. THE CONTACT STATED THAT WHILE DRIVING 60 MPH, THE ABS LIGHT ILLUMINATED AND THERE WAS A RATTLING NOISE COMING FROM THE ENGINE COMPARTMENT. THE CONTACT MENTIONED THAT THE KEY WOULD NOT ALWAYS TURN THE VEHICLE ON. THE VEHICLE WAS TAKEN TO THE DEALER BUT THE CONTACT REFUSED TO HAVE THE VEHICLE DIAGNOSED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 118,000 AND THE CURRENT MILEAGE 118,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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