Chevrolet Suburban Complaints

9,782 consumer complaints on file.

#10577692April 9, 2014
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL, VEHICLE SPEED CONTROL
2005 CHEVROLET SUBURBAN. CONSUMER WRITES IN REGARDS TO VEHICLE ODOMETER PROBLEMS. *SMD THE CONSUMER BEGAN HAVING PROBLEMS WITH THE SPEEDOMETER APPROXIMATELY 2 YEARS AGO. INTERMITTENTLY, THE NEEDLE ON THE ODOMETER WOULD CLIMB ABOVE THE ACTUAL SPEED HE WAS TRAVELING, THEN MOVE UP AND DOWN TENS OF MILES ABOVE THE ACTUAL SPEED, AT TIMES, IT WOULD RISE TO 120 AND REMAIN THERE. WHEN HE TURNED THE VEHICLE OFF AND ON AGAIN, IT WORKED FINE, UNTIL THE NEXT TIME. *JP
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10578128April 7, 2014
STRUCTURE:BODY, SERVICE BRAKES
AS I WAS BACKING OUT OF A PARKING SPACE, I EXPERIENCED A TOTAL BRAKE FAILURE. FORTUNATELY, I WAS GOING SLOW ENOUGH TO STOP AND AVOID INJURING MYSELF OR ANOTHER PERSON. THANK GOD I WASN'T GOING 50 MPH WITH MY WIFE AND 4 CHILDREN IN THE CAR OR I MIGHT NOT BE WRITING THIS TODAY (OR SOMEONE ELSE COULD HAVE BEEN INJURED BY ME DUE TO THIS BRAKE FAILURE). I DISCOVERED THE REASON FOR THIS FAILURE WAS BECAUSE MY BRAKE LINE PREMATURELY CORRODED AND THIS PROBLEM IS WELL KNOWN TO NHTSA AND YOU HAVE DONE ABSOLUTELY NOTHING. HOW DARE YOU AND GM PUT MY FAMILY AND OTHER INNOCENT BYSTANDERS AT RISK BECAUSE OF YOUR INCOMPETENCE!!! WHY HASN'T THERE BEEN A RECALL??? A SIMPLE GOOGLE SEARCH SHOWS THIS PROBLEM HAS BEEN EXPERIENCED BY THOUSANDS OF CHEVY OWNERS AS WELL AS PREMATURE RUSTING OF THE BODY AND UNDERCARRIAGE WHICH I AM ALSO EXPERIENCING. THIS CAR ONLY HAS 60K MILES AND HAS BEEN WELL CARED FOR, BUT I AM EXPERIENCING PROBLEMS THAT CARS WITH 3 TIMES AS MANY MILES SHOULDN'T EXPERIENCE. PERHAPS CONGRESS WOULD BE INTERESTED IN THIS DERELICTION OF DUTY BY NHTSA. HOW MANY AMERICANS HAVE TO DIE OR GET INJURED IN ACCIDENTS BEFORE YOU TAKE ACTION??? IF TOTAL FAILURE OF A VEHICLE'S BREAKING SYSTEM DOESN'T SPUR A CALL TO ACTION BY NHTSA THEN WHAT WILL? WHAT COULD BE MORE VITAL TO SAFETY THAN BRAKES ON A 1/2 TON TRUCK? REPAIRS FOR THE BRAKE LINE WILL COST ME OVER $1,200 AND THAT JUST ADDS INSULT TO THIS WHOLE DISGRACEFUL SITUATION. I DEMAND TO BE REIMBURSED FOR THIS WELL KNOWN SAFETY ISSUE THAT I HAVE TO CORRECT. NHTSA HAS FAILED AND IT'S COSTING WAY MORE THAN $1,200; IT'S COSTING AMERICANS THEIR LIVES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10577766April 6, 2014
ENGINE
NO OIL PRESSURE LIGHT DISPLAY. SHUT OFF ENGINE I HAD TO ADD OIL. I BELIEVE I HAVE THE SAME OIL CONSUMPTION PROBLEM MANY OTHERS HAVE BEEN CONCERNED ABOUT. I'VE HAD TO ADD OIL TO MY SUBURBAN EVER SINCE I BOUGHT IT IN 2009. I HAVE TO ADD OIL EVERY 1000 MILES. EVEN IF I'VE HAD AN OIL CHANGE. I CARRY EXTRA OIL WITH FOR FEAR OF THE NO OIL PRESSURE LIGHT COMING ON. MY MOST CURRENT PROBLEM WAS WITH OIL STILL AT 40%. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10577720April 5, 2014
SERVICE BRAKES
WHILE DRIVING 25 MPH AND COMING TO A LIGHT CHANGING TO YELLOW DURING A HEAVY SNOWFALL I HAD ATTEMPTED TO STOP . THE ABS PULSATED A FEW TIMES BECAUSE OF THE SNOW AND THE BRAKE PEDAL WENT TO THE FLOOR AND THE SUBURBAN DID NOT STOP AND I COULD ONLY HOLD ON HOPE AND PRAY MYSELF AND MY 2 AND 3 YEAR OLDS GET THROUGH THE SNOWY AND SLIPPERY INTERSECTION WITHOUT HITTING ANYONE OR GETTING HIT BY SOMEONE ELSE, LUCKILY THE SNOW ON THE GROUND ACTUALLY HELPED SLOW THE VEHICLE, THE MASTER CYLINDER SHOWED MINIMAL FLUID LOSS, I WAS TOLD BY THE DEALER COLD WEATHER AND AGE CAUSED THE FAILURE AND AN ESTIMATE OF ABOUT 1500 TO REPAIR . THIS HAPPENED WITHIN 7 MONTHS OF A DEALER MULTI-POINT INSPECTION WHICH SHOWED NO LEAKS AND FULL BRAKE INSPECTION BY THE DEALER WHICH INCLUDED THE BRAKE LINES AND A REQUESTED SYSTEM BLEED TO TRY TO GET THE BRAKES TO WORK PROPERLY.THE TRUCK ALSO HAS A LONG SOFT PEDAL TRAVEL WHICH GOES BELOW THE GAS PEDAL HEIGHT OF WHICH THE DEALER HAS INFORMED ME IS NORMAL AND LIKE ALL OLDER 2002 SUBURBANS. AND THE FINAL BILL FOR THE BRAKELINES WAS 1730.26 AFTER ADDING AN OIL CHANGE WHILE IT WAS THERE FOR SERVICE... GOT IT HOME AND FLUID WAS LEAKING PROFUSELY ON THE DRIVEWAY (WHERE I HAD NO LEAKS UP UNTIL THIS POINT) THE DEALER DENIED OVERFILLING THE OIL WOULD CAUSE THE LEAK AND SUGGESTED THAT THE COLD WEATHER CAUSED THE FRONT SEAL LEAK SO I HAD AGREED TO REPLACE THE FRONT SEAL WHICH WAS ANOTHER 374.44 AND THE NOTES NOW SHOW MULTIPLE OIL LEAKS.AND A REPEAT BRAKE INSPECTION SHOWS NO FAILURES , BUT THE BRAKES CONTINUE TO NOT WORK PROPERLY AND THE DEALER SAID IF IT CONTINUES THEY CAN MANUAL BLEED THE BRAKE SYSTEM TO SEE IF THAT HELPS THE ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10577312April 4, 2014
POWER TRAIN
THE FORWARD SPRAG UNIT BROKE WHICH ENDED UP NOT ONLY CAUSING THE VEHICLE TO COME OUT OF DRIVE WHILE WE WERE DRIVING BUT ALSO CAUSED SIGNIFICANT ENOUGH DAMAGE TO THE TRANSMISSION TO REQUITE AN ENTIRE REBUILD. FAULTY TRANSMISSIONS ARE A VERY COMMON ISSUE WITH THIS VEHICLE, AND THE TAHOE, YUKON AND BECAUSE THE COMPANY REFUSES TO BACK THEIR PRODUCTS AND RECALL THE ISSUE, IT ENDS UP BECOMING A HUGE FINANCIAL BURDEN ON A FAMILY. THANKFULLY THERE WAS NO ONE FOLLOWING DIRECTLY BEHIND US WHEN THIS HAPPENED OR IT COULD HAVE BEEN MUCH WORSE. CHEVROLET NEEDS TO TAKE NOTE AND STAND BEHIND THEIR PRODUCTS. CONSUMERS HAVE A RIGHT TO EXPECT A QUALITY VEHICLE THAT SHOULD LAST WELL BEYOND 100K MILES WITHOUT REQUIRING THIS KIND OF MAJOR REPAIR. NOTE THAT GM IS SO AWARE OF THIS SAFETY PROBLEM, THEY ACTUALLY UPDATED THEIR INPUT SPRAG ON LATER CARS TO MAKE THEM STRONGER. THATS RIGHT, THEY HAVE UPDATED THE COMPONENT BUT REFUSE TO RECALL THE ONES ALREADY IN VEHICLES THAT WERE WEAK. THE TRANSMISSION SHOP THAT REBUILT MY TRANSMISSION HAD THE EXACT SAME ISSUE ON THE VEHICLE THAT FOLLOWED MINE. THIS SEEMS TO BE A PATTERN WITH GM THAT THE NHTSA SHOULD LOOK INTO. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10577436April 4, 2014
SERVICE BRAKES
TL* THE CONTACT OWNS 2001 CHEVROLET SUBURBAN. THE CONTACT STATED THAT WHILE PARKING IN A RESIDENTIAL DRIVEWAY, THE BRAKES FAILED TO RESPOND. THE CONTACT STATED THAT THE ABS AND THE BRAKE WARNING LIGHTS WERE ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 05V379000 (SERVICE BRAKES, HYDRAULIC). THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 140,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10577426April 4, 2014
SERVICE BRAKES
TIGHT TURN IN DRIVEWAY ABS BRAKES LOCKED UP AND THERE WERE NO BRAKES, VEHICLE KEPT ROLLING ALMOST RUNNING INTO GARAGE DOOR. IF HAD BEEN AT INTERSECTION I WOULD HAVE HIT CAR ON FRONT OF ME! CAR TOWED TO CHEVROLET DEALERSHIP IN ARLINGTON TX
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10577243April 3, 2014
AIR BAGS, SERVICE BRAKES, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2013 CHEVROLET SUBURBAN. THE CONTACT STATED THAT WHILE DRIVING AND MAKING A RIGHT TURN, THE BRAKES WOULD ERRONEOUSLY ACTIVATE CAUSING INDEPENDENT DECELERATION. THE CONTACT ALSO INDICATED THAT THE AIR BAG WARNING LIGHT WAS ILLUMINATED AND THE HORN HAD ALSO FAILED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 36,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10576679April 2, 2014
ELECTRICAL SYSTEM
WE WE WERE TRAVELLING AT ABOUT 75 MILES WHEN THE CAR SHUT DOWN. ALL ELECTRICAL STATUS LIGHTS AND THE ENGINE WENT OFF. WE COASTED TO THE SIDE OF THE ROAD, PUT THE VEHICLE IN PARK AND IT STARTED RIGHT AWAY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10576818April 2, 2014
VISIBILITY:GLASS, SIDE/REAR
REAR WINDOW OF OUR SUBURBAN IS READY FALL OUT. THIS WOULD NOT INJURE US, BUT WOULD BE DEVASTATING TO CARS FOLLOWING US. GENERAL MOTORS KNOWS OF THIS DEFECT AS THEY CHANGED THE DESIGN OF THE REAR WINDOW IN THE FOLLOWING TWO YEARS. THEIR RESPONSE TO MY COMPLAINT WAS THAT A FIX WAS AVAILABLE THROUGH SAFE LITE, BUT NOT PERFORMED BY CHEVROLET. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10576895April 2, 2014
ELECTRICAL SYSTEM
I HAVE A 2002 CHEVROLET SUBURBAN. I HAVE HAD IT FOR TWO YEARS. I AM HAVING PROBLEMS SIMILAR TO WHAT IT'S THE GM RECALL. THIS DOESN'T HAPPEN EVERYTIME I DRIVE. I CAN BE DRIVING DOWN THE STREET OR ON THE EXPRESSWAY AND MY VEHICLE WILL JUST SHUT OFF AND THE BATTERY LIGHT WILL COME ON. AFTER SITTING FOR A FEW MINUTES, THE TRUCK WILL START BACK UP WITH NO PROBLEM OR WITHOUT HAVING ANY BOOST. I HAVE BEEN HAVING THIS PROBLEM SINCE I HAVE HAD THE VEHICLE AND NOONE COULD EVER TELL ME WHAT THE PROBLEM WAS. I THINK IT IS THE IGNITION SWITCH. PLEASE ASSIST ME IN FINDING OUT HOW I CAN GET MY TRUCK FIXED AS I AM A MOTHER OF 4 AND THAT IS MY ONLY MEANS OF TRANSPORTATION. I AM BLESSED FOR HAVING NOT BEING IN A FATAL ACCIDENT OR ACCIDENT PERIOD DUE TO THIS PROBLEM SINCE I HAVE HAD THIS VEHICLE. THANKS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10576312April 1, 2014
STEERING
IT WAS NOTICED THAT THE P/S GEARBOX WAS SEPARATING FROM ITS MOUNT ON THE VEHICLE FRAME AS THE STEERING WHEEL WAS MOVED. THE STEERING BECAME LOOSER. IT WAS DISCOVERED THAT THE U-CHANNEL FRAME WAS CRACKED OUT IN THE AREAS OF 3 OF THE 4 POWER STEERING GEARBOX MOUNTS. THESE CRACKS HAD TO BE WELDED. A YEAR AN A HALF LATER A CHECK OF THE WELDS WAS MADE FROM UNDERNEATH THE VEHICLE AND A NEW CRACK WAS FOUND. THERE WAS NO COMMERCIALLY AVAILABLE DOUBLER/STIFFENER REPAIR PLATE AVAILABLE FOR THIS PARTICULAR MODEL. THE FRAME SHOULD NOT CRACK UNDER NORMAL USE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10576390April 1, 2014
SERVICE BRAKES
REAR BRAKE LINE RUPTURED. FOUND EXTREME RUST. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10576397April 1, 2014
AIR BAGS
THERE IS A CRACK ON THE TOP OF THE DASHBOARD ALONG THE SIDE OF THE PASSENGER FRONT AIRBAG. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10576124April 1, 2014
STRUCTURE:BODY
I CUT MY FINGER ON THE INTERIOR PASSENGER SIDE DOOR HANDLE WHEN EXITING MY VEHICLE LAST WEEKEND. THE METAL LIFTED, MAKING AN EXTREMELY SHARP EDGE. I EMAILED CHEVROLET ON SATURDAY IN THE EARLY AFTERNOON, BUT HAVE NOT HEARD BACK FROM THEM YET. THIS IS VERY DANGEROUS, AND I AM NOT SURE HOW TO PROCEED. THANK YOU FOR YOUR HELP! *TR
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10575851March 31, 2014
SERVICE BRAKES
2001 SUBURBAN - WHEN I APPLIED MY BRAKES COMING TO A STOP SIGN THE BRAKE PEDAL WENT ALMOST TO THE FLOOR LEAVING ME BARELY ANY BRAKING POWER, BUT FORTUNATELY SINCE I WAS DRIVING AT A SLOW SPEED (25 MPH) I WAS ABLE TO STOP IN TIME. I THEN DROVE TO A GARAGE WHICH WAS VERY CLOSE TO WHERE I WAS AND HAD THEM PUT IT UP ON THE RACK TO LOOK AT IT. THEY INFORMED ME THAT ALL OF MY BRAKES LINES WERE VERY RUSTY AND THE ONE REAR LINE HAD BROKEN, I LEFT IT THERE AND HAD THAT LINE REPLACED BUT AFTER REPLACING THAT LINE ANOTHER 2 LINES BROKE DURING THEIR TESTING AFTER THE FIRST REPAIRS. I ENDED UP HAVING 3 REAR LINES AND THE 2 LINES TO AND FROM THE MASTER CYLINDER REPLACED (3 THAT BROKE AND 2 OTHER ONES THAT LOOKED REALLY BAD) AT A COST OF ABOUT $800, I AM NOW GOING TO GET THE REMAINING 2 FRONT BRAKE LINES REPLACED "BEFORE" THEY BRAKE ON ME ALSO. THESE 2 LINES ARE THE HARDEST TO REPLACE AND I WAS GIVEN AN ESTIMATE OF ABOUT $700-$800 TO REPLACE THEM. THE ONE MECHANIC TOLD ME THAT A COUPLE OF YEARS EARLIER HIS BRAKE LINES ALSO BROKE ON HIS SUBURBAN COMING UP TO A RED LIGHT AND HE HAD TO DRIVE ON THE BIRM TO AVOID REAR ENDING THE CAR IN FRONT OF HIM. HE HAD TO REPLACE ALL OF HIS SUBURBANS BRAKE LINES.I LIVE IN WESTERN PA AND HAVE BEEN DRIVING HERE FOR ALMOST 40 YEARS WITH MANY DIFFERENT VEHICLES DURING THAT TIME BUT I HAVE NEVER HAD BRAKE LINES RUST AND BREAK LIKE THIS. FROM WHAT I HAVE BEEN READING, THIS MUST BE FROM FAULTY BRAKE LINE MATERIAL, NONE OF MY MANY OTHER VEHICLES HAVE EVER HAD THIS HAPPEN SO CHEVY CANNOT JUST BLAME IT ON LIVING IN A SNOW/ROAD SALT AREA. *** I PLAN ON GOING WITH A DIFFERENT MANUFACTURER WHEN I GET MY NEXT SUV. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10575563March 29, 2014
STRUCTURE:BODY
DOOR HANDLES ARE ALL COMING OFF ON EXTERIOR OF VEHICLE ON BOTH OF THE FRONT AND REAR PASSENGER DOORS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10575635March 29, 2014
SERVICE BRAKES, VEHICLE SPEED CONTROL
I HAVE BEEN DEALING WITH THIS PROBLEM WITH THE ABS SYSTEM FOR OVER 2 YEARS AND HAVE REPLACED ALL THE SENSORS BRAKES AND HUBS ON MY SUBURBAN, I HAVE BEEN READING ALL THE CUSTOMER COMPLAINTS AND CHEVY IS WELL AWARE OF THIS ISSUE.MY ABS SYSTEM RUNS WHEN IT WANTS PREVENTS MY CAR FROM PROPERLY STOPPING AND WHEN I REPORTED THE ISSUE THEY TOLD ME TO PULL THE FUSE SO THE PUMP WOULD SHUT OFF, SO I AM DRIVING AROUND WITH NO ABS SYSTEM AND WE JUST HAD THE SENSORS REPLACED AGAIN AS WELL AS THE HUB AND THE SAME THING IS HAPPENING WITH THE PULSATING OF THE BREAK PEDDLE AND THE RUNNING PUMP I WOULD THINK CHEVY WOULD DO A RECALL WITH ALL THE COMPLAINTS.. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10575297March 28, 2014
STRUCTURE:BODY
TL* THE CONTACT OWNS A 1999 CHEVROLET SUBURBAN. THE CONTACT STATED THAT BOTH REAR DOORS FAILED TO OPEN FROM THE INSIDE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE TECHNICIAN DIAGNOSED THAT THE DOOR LATCHES NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 180,000 AND THE CURRENT MILEAGE WAS 190,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10575438March 28, 2014
ELECTRICAL SYSTEM
WHEN I TRIED TO OPEN REAR DOOR, IT WOULD NOT OPEN, DUE TO DOOR LATCH ASSEMBLY GOING BAD. ONLY KNOWING THIS IS A PROBLEM AFTER DOING SOME RESEARCH. NOW I DO NOT HAVE THE PROBLEM WITH NOT BEING ABLE TO OPEN DOOR AT ALL, THE MANUAL SWITCH STILL WORKS, BUT I SYMPATHY FOR THEM THAT DON`T. I CAN JUST IMAGINE IF I HAD TO GET A CHILD OR A HANDICAPPED ADULT FROM THE BACK SEAT IN A HURRY AND THE DOOR WOULD NOT OPEN FOR ME TO DO SO. I HAVE READ ON SOME OTHER SITES THAT GM IS AWARE OF THE PROBLEM, AND KNOW THE PART IS DEFECTIVE. I HAVE ALSO RESEARCHED ENOUGH TO KNOW THERE IS A NEW PART NUMBER FOR THE OEM PART. SO IF THEY KNOW IT IS JUNK, MAKE IT RIGHT. A HUMANS LIFE OVER A HAND FULL OF MONEY. NOT TOUGH FOR SOMEONE WITH FEELINGS TO MAKE. I HOPE THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION FINDS A WAY TO MAKE THEM TO REPAIR,REPLACE, AND IF SOMEONE HAS PAID TO FIX THEIR PROBLEM, BEFORE IT WAS RECALLED, REIMBURSEMENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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