Chevrolet Suburban Complaints

9,782 consumer complaints on file.

#10631443September 8, 2014
ENGINE
THIS VEHICLE HAS ALWAYS USED AN EXCESSIVE AMOUNT OF OIL. MUST ADD AT LEAST ONE QUART BETWEEN EACH 3500 MILE OIL CHANGES. NO LEAKS HAVE BEEN DETECTED AND NOTHING SEEMS TO MAKE A DIFFERENCE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10631484September 8, 2014
AIR BAGS, STRUCTURE
THE DASH BROKE BETWEEN AIRBAG AND FORWARD EDGE OF DASH. I AM CONCERNED ABOUT THE SAFETY OF PASSENGERS IF THE AIRBAG IS DEPLOYED AND THAT SHARP DASH CORNER HITS A PERSON OR THE AIRBAG. THE DASH TO THE LEFT OF THE BREAK IS SINKING DOWN TO WHERE THE CLIP HOLDING ON THE AIRBAG COVER IS VISIBLE. THE DASH VIBRATES EXCESSIVELY NOW WHILE THE CAR IS MOVING. I EXPECT MORE CRACKS DUE TO THIS VIBRATION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10631625September 8, 2014
SERVICE BRAKES
TL* THE CONTACT OWNS A 2005 CHEVROLET SUBURBAN 1500. WHILE DRIVING IN REVERSE, THE CONTACT WAS UNABLE TO STOP THE VEHICLE BY DEPRESSING THE BRAKE PEDAL. THE CONTACT HAD TO DEPRESS THE BRAKE PEDAL TO THE FLOORBOARD IN ORDER TO STOP THE VEHICLE. THE MECHANIC STATED THAT THE BRAKE LINES WERE ROTTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10630648September 4, 2014
ENGINE
EXHAUST MANIFOLD LEAK CHECK ENGINE LIGHT ON BOLTS BROKEN ON EXHAUST MANIFOLD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10630818September 4, 2014
SERVICE BRAKES
ON 8/30/14 I WAS DRIVING DOWN THE ROAD GOING ABOUT 25 MPH WHEN A CAR CAME OUT FROM A STREET ON THE LEFT SIDE AND PULLED IN FRONT OF ME WITHOUT LOOKING, I PRESSED DOWN ON THE BRAKES QUICK AND SWERVED TO THE RIGHT TO AVOID HITTING HIM, HE HAD NO IDEA AS I WAS SWERVING OUT OF THE WAY TO NOT HIT HIM, HE WAS MAKING HIS TURN, I GOT ON THE HORN AND HE JUST PULLED OVER TO THE RIGHT AND GAVE ME A WAVE AS TO SAY HE WAS SORRY. ANYWAY, WHEN I PRESSED DOWN ON THE BRAKE FAST, IT WENT ALL THE WAY TO THE FLOOR, I HAD TOTAL BRAKE FAILURE, ALL THE BRAKE FLUID LEAKED OUT FROM THE DRIVER'S SIDE NEAR THE CHASSIS, THERE WAS NO STOPPING THIS TRUCK. I DON'T SEE HOW THEY CAN SAY YOU ARE STILL ABLE TO USE THE BRAKES, YOU CAN'T PUMP THEM. IT IS NOW SITTING AT THE MECHANICS GETTING FIXED, SO FAR HE TOLD ME IT WOULD BE $600-$800 LABOR, I HAVE NOT GOTTEN BACK THE TRUCK YET AS I WRITE THIS. THE BRAKE LINES WERE SO ROTTED, IT WAS ONLY A MATTER OF TIME, AND I ONLY BOUGHT THIS 9/17/13, THE TRUCK ORIGINALLY CAME FROM PENNSYLVANIA. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10630904September 4, 2014
ENGINE
GM TSB 06-06-019B GRADUAL COOLANT LOSS (JUNE 2007) MY VEHICLE IS SHOWING SIGNS OF COOLANT LOSS. SAMPLED OIL VIA CATERPILLAR, RESULTS SHOW COOLANT IN OIL. CHANGED OIL AND FOUND SLUDGE IN OIL FILTER. BOUGHT VEHICLE FROM A DEALER "AS IS-NO WARRANTY" . CANNOT BELIEVE A PROFESSIONAL SHOP "MISSED THIS" ON THEIR VEHICLE INSPECTION/PREP FOR RE-SALE. WILL BE TAKING TO DIFFERENT DEALER FOR COOLANT PRESSURE TEST 09.09.14 TO VERIFY WHAT I ALREADY KNOW. MY VEHICLE HAS THE CASTECH CYLINDER HEADS. THIS IS A REPAIR THAT I CANNOT PAY FOR OUT OF POCKET AT THIS TIME. I'M HOPING FOR OUT OF WARRANTY ASSISTANCE TO HELP W THIS REPAIR. FOUND THOUSANDS OF COMPLAINTS REGARDING THIS ISSUE ON-LINE AND IN GM FORUMS. SOMEONE WILL EVENTUALLY HAVE AN ENGINE SEIZE OR CATCH FIRE ON THEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10629998September 2, 2014
ENGINE
MY 2005 CHEVROLET SUBURBAN Z71 SWITCHES RANDOMLY AND WITHOUT SPECIFIC CAUSE INTO REDUCED ENGINE POWER WHICH NEARLY GO ME KILLED WHEN MERGING INTO A HIGH-SPEED INTERSTATE PULLING A TRAILER. THE ONLY WAY TO "FIX" IT (MAKE THE ENGINE RUN NORMAL AGAIN) IS TO PULL TO THE SIDE IF THE HIGHWAY (DANGEROUS!) AND SHUT THE TRUCK OFF FOR A FEW MINUTES. THIS HAPPEN RANDOMLY BUT AT LEAST THREE TIMES A DAY. I KNOW OTHERS HAVE THIS PROBLEM AND GM SAYS I HAVE TO BRING IT TO THEN WHEN THIS IS OCCURRING BUT I CAN'T DO THAT WHEN THE TRUCK IS BARELY LIMPING ALONG! THIS IS A SAFETY ISSUE AND IS WELL DOCUMENTED ON GM CHAT SITES ACROSS THE INTERNET. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10629913September 1, 2014
SERVICE BRAKES, POWER TRAIN
ONE OF THE METAL BRAKE LINES BETWEEN THE MASTER CYLINDER AND THE ABS MODULATOR VALVE RUPTURED DURING A STOP DUE TO CORROSION. ALL BRAKE LINES IN THE VEHICLE HAVE SIMILAR LEVELS OF CORROSION NEAR THE AREA THE AFOREMENTIONED LINE RUPTURED, AND AT VARIOUS OTHER LOCATIONS ON THE VEHICLE. THE TRANSMISSION COOLER LINES HAD FAILED APPROXIMATELY 18 MONTHS PREVIOUSLY DUE TO CORROSION. THE CORROSION AND RUST ON MANY COMPONENTS BENEATH THE VEHICLE AND IN THE ENGINE COMPARTMENT IS BECOMING RATHER CONCERNING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10629662August 31, 2014
WHEELS, STEERING
I WAS TURNING INTO DRIVEWAY WHEN I HEARD A POP THAN SOME GRINDING SO I LISTENED AND IT WAS COMING FROM FRONT TIRE. I JACKED IT UP THE WHEEL WAS LOOSE AND WHEN U FREELY TURNED THE WHEEL U HEARD GRINDING FROM THE BEARINGS BEING NO GOOD. I THINK THE WHEEL HUB ASSEMBLY IS OUT I WAS LOOKING FOR A REPLACEMENT PART WHEN I NOTICED THERE WAS A RECALL FROM 2007NFOR THEM THE CAMPAIGN NUMBER IS 07E106000 I WOULD LIKE TO KNOW IS THIS TRUE [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10629139August 28, 2014
VISIBILITY/WIPER
CHEVROLET TAHOE/SUBURBAN AND GMC YUKON/YUKON XL UNITS WITH THE "BLIND ZONE SYSTEM" IN THE DRIVER'S MIRROR DO NOT PROPERLY ADJUST. THE ADJUSTABLE MIRROR LACKS THE ABILITY TO AIM HIGH ENOUGH TO PROPERLY SEE THE ROAD BEHIND YOU. COMPARING THIS MIRROR WITH THE STANDARD ADJUSTABLE MIRRORS SHOWS THAT THE UP AND TRAVEL OF THE MIRROR IS LIMITED, PERHAPS BY COMPONENTS LOCATED BEHIND THE MIRROR. THIS ONLY AFFECTS THE DRIVER MIRROR AND NOT THE PASSENGER SIDE MIRROR. THERE IS NO WAY FOR ME TO PROPERLY ADJUST THE MIRROR TO PROVIDE PROPER VISIBILITY. DEALER SERVICE PERSONNEL VERIFIED THE MIRROR AND CONTROLS WERE NOT MALFUNCTIONING; IT JUST WASN'T ABLE TO ADJUST HIGH ENOUGH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10628359August 26, 2014
SERVICE BRAKES
VEHICLE BRAKING IS INTERMITTENTLY AFFECTING DURING LOW SPEED BRAKING. THE ABS ENGAGES PULSING THE BRAKES AND SIGNIFICANTLY REDUCING THE BRAKING ABILITY AT LOW SPEEDS. THE BRAKE LINES, CALIPERS, AND PADS HAVE ALL BEEN CHECKED OR REPLACED AND THE PROBLEM CONTINUES. THE SPEED SENSORS ON BOTH FROM HUBS HAVE BEEN REPLACED FOR POSSIBLE MALFUNCTION AND THE PROBLEM CONTINUES. I HAVE TRIED TO CONSISTENTLY DUPLICATE THE PROBLEM ON VARIOUS GRADES, TERRAIN, TURNING DIRECTION, AND SPEED WITHOUT SUCCESS. THE FAILURE IS INTERMITTENT AND NO WARMING EXISTS PRIOR TO FAILURE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10627967August 25, 2014
SERVICE BRAKES
LOST TOTAL BRAKES. SERVICE SHOP NOTED SEVERE BRAKE LINE RUSTING. REPAIRED RUPTURED BRAKE LINE. TRUCK WILL BE UNDERGOING TOTAL BRAKE LINE REPLACEMENT DUE TO RUSTING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10628229August 25, 2014
ENGINE
TL* THE CONTACT OWNS A 2012 CHEVROLET SUBURBAN. WHILE DRIVING 50 MPH, THE VEHICLE STALLED WITHOUT WARNING AND THE ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 35,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10627830August 24, 2014
SERVICE BRAKES
I WAS BACKING UP MY SUBURBAN TO ATTACH AND MOVE MY CAMPER. I HAD JUST RETURNED FROM A SHORT TRIP TO THE GROCERY STORE, BRAKES WERE FINE AT THAT TIME. UPON THE 3RD OR 4TH TIME I PRESSED THE BRAKE PEDAL WHILE BACKING UP, THE PEDAL WENT TO THE FLOOR. NO BRAKES. I WAS ON FAIRLY LEVEL GROUND, SO MOVING IT TO PARK STOPPED WHAT LITTLE MOTION I HAD. THERE WAS NEVER AN INDICATION OF SPONGY BRAKES. NEVER AN INDICATOR ON MY DASH OF A BRAKE ISSUE, I JUST IMMEDIATELY LOST ALL BRAKING FUNCTION. AT THIS TIME IT'S SUNDAY AND I'M WAITING ON MONDAY TO CONTACT A MECHANIC. I HAVE FLUID LEAKING FROM ABOVE THE SIDE FRAME MEMBER ON THE DRIVERS SIDE, UNDER THE REAR DOOR ON THE PASSENGER SIDE. I STILL DON'T HAVE AN INDICATION OF FAILURE ON MY DASH. I REALIZE CARS RUST, I LIVE IN MICHIGAN. BUT THE FAILURE IS WHAT DISTURBS ME. SUPPOSEDLY GM HAS A DUAL LINE SYSTEM, BUT I HAD NO OR VERY LITTLE STOPPING POWER ON A 6000LB VEHICLE. HAD I BEEN IN MOTION OR EVEN TOWING MY CAMPER, THE RESULTS COULD HAVE BEEN CATASTROPHIC. I UNDERSTAND THERE IS AN INVESTIGATION STILL OPEN ON THESE VEHICLES. IT IS NOT TERRIBLY TIME SENSITIVE THAT THIS VEHICLE GET FIXED, SO IF YOU'D LIKE TO INSPECT I'LL NEED CONTACT IMMEDIATELY. OTHERWISE I WILL GET IT TO A MECHANIC FOR REPAIR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10627901August 24, 2014
SERVICE BRAKES
DRIVING APPROX 50 MPH ON 4 LANE HIGHWAY. WHEN SLOWING FOR RED LIGHT AHEAD, NOTICED BRAKE PEDAL GOING CLOSER TO FLOOR THAN NORMAL. VEHICLE WAS NOT SLOWING AS NORMAL, AND BRAKE PEDAL WAS STAYING CLOSE TO THE FLOOR. GOT STOPPED AND PULLED TO SIDE OF ROAD. CHECK OF MASTER CYLINDER REVEALED BRAKE FLUID LEVEL TO BE APPROX. HALF FULL. UPON CHECKING UNDER VEHICLE, I SAW BRAKE FLUID POURING OUT FROM THE GAS TANK SHIELD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10627562August 22, 2014
ENGINE
TL* THE CONTACT OWNS 2005 CHEVROLET SUBURBAN. THE CONTACT STATED THAT WHEN TURNING THE VEHICLE OFF THE ENGINE FAN FAILED TO TURN OFF. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 120,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10626818August 20, 2014
SERVICE BRAKES
WHILE DRIVING THROUGH DOWNTOWN BETHESDA, BRAKE PEDAL LOST PRESSURE ALL THE WAY TO THE FLOOR, RESULTING IN EXTENDED STOPPING DISTANCE THROUGH AN INTERSECTION. PULLED OVER AND NOTED FLUID LEAKAGE UNDER FRONT RIGHT SIDE OF CAR. DROVE CAR TO DEALER AT 5MPH; IDENTIFIED EXTENSIVE RUST THROUGH BRAKE LINES. CAR WAS NOT DRIVABLE. I WAS CHARGED $430 FOR PARTS AND $2351 FOR LABOR TO 'COMPLETELY REBUILD BRAKE LINES MANUALLY' BECAUSE GM STOPPED MAKING THE KIT. TOTAL $2808 AND NINE DAYS OUT OF SERVICE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10622651August 16, 2014
SERVICE BRAKES
I WAS DRIVING WITH MY FRIEND AND OUR 6 CHILDREN AND I APPLIED THE BRAKES WHEN ANOTHER CAR IN FRONT STOPPED SUDDENLY. THE BRAKES DID NOT WORK AND THE PEDAL WENT TO THE FLOOR. AT THE REPAIR SHOP ALL THE BRAKE LINES ARE BRITTLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10622436August 15, 2014
SERVICE BRAKES
WHILE PULLING AWAY FROM THE DRIVEWAY, COMING TO A STOP THE BRAKE PEDAL WENT TO THE FLOOR. AFTER GETTING THE VEHICLE BACK IN THE DRIVEWAY, A LARGE AMOUNT OF BRAKE FLUID WAS RUNNING OUT FROM A LOCATION UNDER THE DRIVERS DOOR AREA. AFTER INSPECTION, THE BRAKE LINE TO THE LEFT REAR WHEEL WAS RUSTED THROUGH AND RUPTURED. ALL BRAKE LINES LOOK TOTALLY RUSTED. LIMITED OR NO BRAKES IS A BIG PROBLEM ON A 3/4 TON VEHICLE. THIS VEHICLE'S UNDER CARRIAGE IS WASHED ON A VERY REGULAR BASIS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10619236August 6, 2014
SERVICE BRAKES
TL* THE CONTACT OWNS A 2001 CHEVROLET SUBURBAN. WHILE DRIVING APPROXIMATELY 60 MPH, THE BRAKES FAILED. THE FAILURE OCCURRED MULTIPLE TIMES. A LOCAL MECHANIC STATED THAT THE BRAKE LINES WERE RUSTED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 120,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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