Chevrolet Suburban Complaints

9,782 consumer complaints on file.

#10654661November 13, 2014
SERVICE BRAKES
THE BRAKES WENT OUT DUE TO A CORRODED FITTING, WHILE BACKING A BOAT TRAILER/BOAT INTO THE WATER. SO NO BRAKES, USED EMERGENCY BRAKE TO STOP. VEHICLE WAS TOWED TO A GARAGE AND THE BRAKE LINE FITTING WAS REPAIRED. ON NOVEMBER 10, 2014 THE BRAKES WENT OUT AGAIN WHILE DRIVING IT. AGAIN A CORRODED FITTING. NO ACCIDENTS BUT RESULTED IN VEHICLE BEING TOWED AND NOW AN EXPENSIVE FIX TO REPLACE ALL BRAKE LINES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10654663November 13, 2014
SERVICE BRAKES
THE VEHICLE WAS BEING DRIVEN ON A PUBLIC ROAD AND WHEN APPROACHING A STOP SIGN THERE WERE NO BRAKES OR PRESSURE ON THE PEDAL. VEHICLE WAS PUT IN NEUTRAL AND COASTED TO A STOP AFTER SOME EVASIVE DRIVING TO AVOID OTHER VEHICLES. THE BRAKES FAILED AGAIN DUE TO CORROSION OF THE FITTINGS. THIS IS THE SECOND TIME WITH THIS VEHICLE. NOW REPLACING ALL BREAK LINES TO AVOID TAKING ANY CHANCES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10654774November 13, 2014
SERVICE BRAKES
BRAKES FAILED, HAD TO DRIVE OFF THE ROAD IN FEAR OF HITTING CAR IN FRONT OF ME. CORRODED REAR BRAKE LINES, REAR BRAKE LINE BLEW OUT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10654826November 13, 2014
SERVICE BRAKES
1) DRIVER SIDE REAR BRAKE LINE FAILED DUE TO CORROSION, WHILE BACKING OUT OF MY DRIVE WAY. REPLACED LINE. 2) PASSENGER SIDE FRONT BRAKE LINE FAILED WHILE APPROACHING A STOPLIGHT. REAR END ACCIDENT WAS AVOIDED WITHIN INCHES. LINE FAILED DUE TO CORROSION. UPON FURTHER INSPECTION OF THE BRAKE LINE SYSTEM, FOUND EXTENSIVE CORROSION OF THE ENTIRE SYSTEM. THE VEHICLE IS NOT DRIVE ABLE AT THIS IS TIME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10654226November 11, 2014
STRUCTURE:BODY:DOOR, STRUCTURE, LATCHES/LOCKS/LINKAGES
COMPLAINT TO DOCUMENT A SAFETY ISSUE ON A 2008 CHEVY SUBURBAN. SHARP EDGES ON INTERIOR DOOR HANDLES CAUSING SERIOUS INJURIES TO THE HANDS OF PASSENGERS. THE CHROME FINISH IS DELAMINATING FROM THE INTERIOR DOOR HANDLES CAUSING SHARP KNIFE LIKE EDGES AS NOTED ON SEVERAL 2007 GM MODELS IN DEFECT INVESTIGATION REPORT EA10004. MY 2008 CHEVROLET SUBURBAN HAS THE SAME PROBLEM AS DESCRIBED IN THE PREVIOUS INVESTIGATION. SEVERAL PEOPLE HAVE BEEN INJURED BY THE SHARP EDGES ON THE DOOR HANDLES IN MY 2008 SUBURBAN WHEN TRYING TO OPEN THE DOOR FROM THE INSIDE. THE SHARP EDGES HAVE CAUSED DEEP CUTS TO THE HANDS OF MY WIFE, AND HER MOTHER, AS WELL AS MINOR CUTS TO OTHERS. THERE IS A VERY SERIOUS POTENTIAL FOR INFECTION AND TRANSMISSION OF DISEASE BECAUSE OF THE AMOUNT OF BLEEDING FROM THESE INJURIES. DOORS HANDLES INHERENTLY CARRY GERMS, AND BECAUSE THE INJURIES ARE CAUSED BY THESE DOOR HANDLES, THE RISK IS CONSIDERABLY HIGHER. BASED ON THE RESEARCH I HAVE PERFORMED ON THE SUBJECT, THIS IS A MUCH MORE WIDESPREAD PROBLEM THAN PREVIOUSLY IDENTIFIED, AND IS NOT ISOLATED TO 2007 MODELS ALONE. I HAVE FILE A COMPLAINT THE GM CUSTOMER SERVICE IN AN ATTEMPT TO RESOLVE THE MATTER. IF GM IS UNWILLING TO REPLACE THESE DEFECTIVE DANGEROUS HANDLES, THEN I WILL REPLACE THE HANDLES TO PREVENT FURTHER INJURIES AT MY OWN EXPENSE. *TR
Crash:
No
Fire:
No
Injuries:
4
Deaths:
0
#10654288November 11, 2014
SERVICE BRAKES
BRAKES FAILED TODAY. STEEL TUBING WAS FOUND TO BE PERFORATED ALONG THE FORWARD LEFT PORTION. THE REMAINDER OF THE TUBING IS SUBSTANTIALLY CORRODED AND APPEARS SUBJECT TO FAILURE AS WELL. I SEE THAT THIS FAILURE IS THE SUBJECT OF NHTSA ACTION NUMBER EA11001 . *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10654143November 11, 2014
SERVICE BRAKES
WE BOUGHT OUR CHEVY SUBURBAN IN MAY OF 2014, 73,000 MILES, GARAGE KEPT VEHICLE. THE SUBURBAN IS IN BEAUTIFUL SHAPE, ENGINE COMPARTMENT SHOWS VERY LITTLE SIGNS OF RUST OR CORROSION, SAME GOES FOR THE UNDERSIDE OF THE VEHICLE, VERY CLEAN. THIS PAST WEEKEND WHILE TRAVELING DOWN A LARGE HILL, MY WIFE HAD OUR TWO BOYS WITH HER IN THE VEHICLE AGES 5 AND 7 WHEN ALL OF A SUDDEN THE BRAKES GAVE OUT COMPLETELY, NO BRAKING POWER AT ALL. IF IT WASN'T FOR THE EMERGENCY BRAKE THEY WOULD HAVE BEEN SERIOUSLY HURT OR WORSE. UPON INSPECTION OF THE VEHICLE WE FOUND THAT THE BRAKE LINES ARE COMPLETELY ROTTED, THE ONLY PART ON THE VEHICLE THAT LOOKS LIKE THIS. WE KNOW WHO OWNED THE VEHICLE BEFORE US, ONE OWNER, AND SHE DID NOT DRIVE THIS VEHICLE VERY OFTEN IN WINTER WEATHER. SHE WORKS FOR A SCHOOL DISTRICT AND HAS OFF WHEN IT SNOWS. SHE ALSO HAD AN OLDER CAR THAT SHE DROVE WHEN THE WEATHER AND ROADS WERE BAD. THESE BRAKE LINES ARE FAULTY. THERE IS NO WAY THESE BRAKE LINES SHOULD LOOK LIKE THIS AFTER 9 YEARS ON THE ROAD. MY NEIGHBOR HAS A 2005 YUKON AND HAS THE SAME PROBLEM. MY FRIEND [XXX] HAS A 2003 GMC PICKUP, SAME PROBLEM, HE ALMOST CRASHED INTO A LAKE WHEN HIS BRAKE LINES FAILED. SOMETHING NEEDS TO BE DONE ABOUT THIS AND FAST AS PEOPLE ARE GOING TO GET KILLED. I HAVE PICTURES I CAN SHARE WITH ANYONE WHO WANTS TO SEE THEM. YOU CAN ALSO CONTACT ME AT ANY TIME. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10653769November 10, 2014
SERVICE BRAKES
STARTED DRIVING AND WITHIN 5 MIN, I LOST ALL BRAKES. WAS ABLE TO GET TO A LOCAL SERVICE STATION WHERE THEY DISCOVERED THAT THE BRAKE LINES HAD RUSTED AND DRAINED NEARLY ALL FLUID. HAD LINES REPLACED WITH STAINLESS STEEL LINES FOR MEGA BUCKS. RUSTED LINES BURST AT ONE POINT, HOWEVER, RUST/CORROSION WAS PRESENT AT SEVERAL POINTS IN THE SYSTEM. DID NOT SEE ANY RECALL OR NOTICE TO THE DEFECTIVE OR SUBSTANDARD BRAKE LINES IN 2004 CHEVY SUBURBANS. OLD LINES APPEARED TO BE CHEAP POT METAL. I AM THE ONLY OWNER OF THIS VEHICLE AND HAVE DONE ALL REQUIRED MAINTENANCE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10653898November 10, 2014
POWER TRAIN
TL* THE CONTACT OWNS A 2002 CHEVROLET SUBURBAN 1500. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 10 MPH, THE VEHICLE FAILED TO ACCELERATE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 130,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10653922November 10, 2014
SERVICE BRAKES
UPON APPLYING BRAKES LOSS OF BRAKING OCCURRED ON THE REAR BRAKES. UPON INSPECTION THE REAR BRAKE LINES WERE VERY RUSTY WHILE THE FUEL VAPOR LINES BELOW THEM HAD NO RUST WHAT SOEVER . *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10654073November 10, 2014
STEERING, POWER TRAIN
HAD SERVICED THE TRANSFER CASE AND HAD TAKEN IT BACK TWICE NOW BESIDES A NOISE LIKE THAT OF A POWER STEERING PUMP GOING BAD ( WHINING ) , HAD A TURNING CLUNK NOISE COMING AND AT A STOP LIGHT I SAW SMOKE COMING FROM PASSENGER SIDE, GOT TO PARK IT AND SMELLED LIKE SOMETHING IS BURNING .BRING IT BACK TO SEE IF THE MECHANIC WILL WORK ON IT SINCE IT HASN'T BEEN 30 DAYS. PLEASE NOTIFY ME OF ANYTHING DO TO THE TRANSFER CASE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10653654November 8, 2014
STRUCTURE
DASHBOARD BEGAN TO CRACK AT AROUND 50000 MILES. CONTACTED THE DEALER. QUOTED $1400. CONTACTED GM. WAS TOLD I WOULD NEED TO PAY $400 OUT OF POCKET AS A DEDUCTIBLE. I COULDN'T AFFORD IT AT THE TIME SO I HAD TO PASS. BUT I FEEL I SHOULDN'T HAVE TO PAY FOR A FACTORY DEFECT THAT GM CONTINUES TO IGNORE. THOUSANDS OF PEOPLE HAVE BEEN AFFECTED. THIS IS UNSAFE. THE DASHBOARD IS CRACKED AROUND THE PASSENGER SIDE AIR BAG WHICH COULD CAUSE SHARDS OF PLASTIC TO AFFECT THE FRONT AND DRIVER UPON THE AIRBAG BEING DEPLOYED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10653513November 7, 2014
STEERING
SHIFT GEAR BOX BROKE WHEN PUTTING CAR IN CAR. WE HAVE THE EVIDENCE (BROKEN PART).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10652656November 5, 2014
SERVICE BRAKES
DRIVING IN MY SUBDIVISION I APPLIED THE BRAKE WITH VERY LIMITED/SLOW STOPPING POWER STOPPING. WITH GREAT LUCK IT WASN'T AN EMERGENCY, IT COULD HAVE BEEN SO TERRIBLE IF A KID CAME IN FRONT LAST MINUTE BECAUSE I WOULD NOT HAVE BEEN ABLE TO STOP AND THERE WOULD HAVE BEEN A VERY SERIOUS INCIDENT. DRIVING VERY SLOWLY HOME AND IN THE DRIVEWAY I HAD ANOTHER PERSON APPLY THE BRAKES AND WHEN THEY DID BRAKE FLUID CAME DUMPING OUT OF THE BRAKE LINES UNDER THE DRIVERS SEAT. CLOSER INSPECTION REVEALED TERRIBLY RUSTED OUT BRAKE LINES. ONE OF THE LINES HAD SPLIT, ALL THE OTHERS COULD GO ANY DAY NOW. READING ONLINE THIS IS NOT A NEW ISSUE. THIS SHOULD BE A RECALL, ONE DAY THESE LINES ARE GOING TO BREAK AT THE WRONG TIME AND SOMEONE OR SOME PEOPLE MAY LOSE THEIR LIFE. DO THE RIGHT THING GM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10652446November 4, 2014
SERVICE BRAKES
BRAKE LINES SEVERELY CORRODED AND BLEW OUT. SEVERE CORROSION UNDER TRUCK TOO. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10652554November 4, 2014
VEHICLE SPEED CONTROL, SERVICE BRAKES
THE VEHICLE WAS IN CRUISE CONTROL AT 75 MPH. WHILE TRYING TO SWITCH LANES AND DISABLE THE CRUISE CONTROL WITH THE BRAKE PEDAL THE VEHICLE ACCELERATED . WE WERE UNABLE TO SLOW THE VEHICLE AS IT REACHED A SPEED OF 115 MPH. DRIVER PUT BOTH FEET ON THE BRAKE PEDAL AS WE TRIED TO SLOW THE VEHICLE FOR JUST APPROXIMATELY 10 MINUTES WHILE WEAVING IN HIGHWAY TRAFFIC. THE VEHICLE SUDDENLY STOPPED AND SLOWED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10652169November 3, 2014
AIR BAGS, STRUCTURE
NOTICED DASHBOARD CRACK AT LEFT HAND SIDE OF PASSENGER AIR BAG COMPARTMENT AND ABOVE INSTRUMENT CLUSTER ON DRIVER'S SIDE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10651618October 31, 2014
SERVICE BRAKES
BRAKES FAILED WHILE DRIVING. REPAIR WAS BRAKE LINES RUSTED. COST TO REPLACE BRAKE SYSTEM WAS $2500. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10651479October 30, 2014
AIR BAGS, STRUCTURE
MY 2011 CHEVY SUBURBAN HAS TWO CRACKS ON THE DASH, BOTH CONNECTING TO THE AIRBAG. I HAVE CONCERNS OF THIS WEAKENING THE DASH WHICH COULD CAUSE SUDDEN DEPLOYMENT OF THE AIRBAG. I ALSO HAVE CONCERNS THAT IN THE EVENT OF DEPLOYMENT,, PIECES OF BROKEN PLASTIC COULD CAUSE INJURY, AS DID IN AN ACCIDENT OF ANOTHER VEHICLE. MY VEHICLE HAS BEEN GARAGED FOR A YEAR WHEN NOT USED. IT WAS PREVIOUSLY OWNED BEFORE THAT. THIS IS MY SIXTH SUBURBAN. THE KIND OF MONEY WE PAY FOR THESE, EVEN PREOWNED, SHOULD COVER BETTER THAN THE PLASTIC DASH THAT'S FALLING APART. THE WARRANTY HAD JUST EXPIRED ABOUT 4 MONTHS BEFORE I BOUGHT IT. IT WAS STILL UNDER THE 36000 MILES WHEN THE FIRST CRACK WAS NOTICED BUT TIME HAD EXPIRED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10651127October 29, 2014
AIR BAGS
TL* THE CONTACT OWNS A 2007 CHEVROLET SUBURBAN 1500. WHILE DRIVING APPROXIMATELY 10 MPH, THE DRIVER AND PASSENGER SIDE CURTAIN AIR BAGS INADVERTENTLY DEPLOYED. THE CONTACT SUSTAINED LACERATIONS ON THE NOSE, BUT MEDICAL ATTENTION WAS NOT REQUIRED. THE VEHICLE WAS TOWED TO A DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 88,000.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0

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