Chevrolet Suburban Complaints

9,782 consumer complaints on file.

#10662333December 5, 2014
SERVICE BRAKES
CATASTROPHIC BRAKE FAILURE; BRAKE PEDAL WENT TO THE FLOOR WITH VERY LITTLE STOPPING POWER LEFT TO THE VEHICLE. MECHANIC HAS ADVISED THAT ALL OF THE BRAKE LINES REQUIRE REPLACEMENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10662157December 4, 2014
STEERING, AIR BAGS, STRUCTURE
DRIVER'S SIDE DASHBOARD CRACK OVER INSTRUMENT CLUSTER. NO ACCIDENT, ORIGINAL OWNER, CRACK JUST OCCURRED AND PIECES HAVE FALLEN INTO INSTRUMENT PANEL. CRACK IS RUNNING VERTICAL FROM SEAM IN FRONT OF DRIVER'S WINDSHIELD UP TO DRIVER'S INSTRUMENT PANEL AREA WHERE STEERING WHEEL IS LOCATED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10661938December 3, 2014
FUEL/PROPULSION SYSTEM
DRIVING ON RESIDENTIAL ROAD AND VEHICLE SUDDENLY REDUCED SPEED TO 10 MPH. MESSAGE DISPLAYED "REDUCED POWER MODE". NO ONE KNOWS HOW TO DIAGNOSE. ALL REPAIRS I HAVE READ ON THE INTERNET FORUMS ARE EXPENSIVE AND THE PROBLEM EVENTUALLY RETURNS. THIS PROBLEM IS INTERMITTENT AND CAN OCCUR AT ANY TIME. THE MOST CONCERN IS ON THE FREEWAY WHERE YOUR VEHICLE IS REDUCED TO 10-20 MPH AND THE SPEED LIMIT IS 70 MPH. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10661611December 2, 2014
POWER TRAIN, SERVICE BRAKES, FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2001 CHEVROLET SUBURBAN 1500. THE CONTACT STATED THAT THE VEHICLE WAS SHIFTED INTO DRIVE AND THE VEHICLE FAILED TO MOVE FORWARD. THE CONTACT ALSO STATED THAT THE BRAKE WARNING LIGHT ILLUMINATED. ON ANOTHER OCCASION WHILE DRIVING AT APPROXIMATELY 5 MPH, THE ENGINE STALLED WITHOUT WARNING. THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO DIAGNOSED THAT THE FUEL PUMP NEEDED TO BE REPLACED. THE MECHANIC ALSO STATED THAT THE ANTI LOCK BRAKE SYSTEM FAILED AND UNKNOWN PARTS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED FOR THE ANTI LOCK BRAKE SYSTEM FAILURE BUT THE FUEL PUMP WAS NOT REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBERS: 05V379000 (SERVICE BRAKES, HYDRAULIC) AND 05V155000 (FUEL SYSTEM, GASOLINE). THE APPROXIMATE FAILURE MILEAGE WAS 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10661812December 2, 2014
FUEL/PROPULSION SYSTEM
GAS GAUGE SHOWING INACCURATE FUEL LEVELS. CONTINUOUSLY SHOWS EMPTY, ALTHOUGH WLL NOT TAKE MORE FUEL. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10661513December 2, 2014
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2003 CHEVROLET SUBURBAN. THE CONTACT STATED THAT THE INTERIOR LIGHTING, ONSTAR DEVICE POWER IN THE REARVIEW MIRROR, FAN MOTOR, AND DOOR LOCKS LOST POWER INTERMITTENTLY. THE FAILURES RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT AN ELECTRICAL SHORT IN THE DASHBOARD NEEDED TO BE REPAIRED. THE FAILURE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10661115November 26, 2014
SERVICE BRAKES
WHILE DRIVING IN TRAFFIC LOSS OF BRAKING DUE TO RUPTURED BRAKE LINE. UPON INSPECTION ALL LINE HAD SEVERE CORROSION RESULTING IN REPLACEMENT OF ALL BRAKE LINES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10660734November 24, 2014
ENGINE
I HAVE BEEN EXPERIENCING COMPLETE ENGINE FAILURE WHILE DRIVING AT HIGHWAY SPEEDS WITHOUT ANY WARNING. I NOTICE A LOSS OF POWER AND NOTICE THE ENGINE LIGHT IS ON AND THE VEHICLE IS DIFFICULT TO STEER. AFTER COASTING TO THE LEFT SIDE OF THE ROAD, THE VEHICLE IGNITION IS TURNED OFF AND AFTER SEVERAL ATTEMPTS, THE CAR STARTS AGAIN AND I CAN DRIVE TO MY DESTINATION. FUEL PUMP AND FUEL LINES WERE REPLACED LESS THAN 2 YEARS AGO WHEN A SIMILAR PROBLEM WAS EXPERIENCED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10660340November 23, 2014
SERVICE BRAKES
I WAS COMING UPON AN INTERSECTION WITH MY 2000 CHEVY SUBURBAN WHEN THE BRAKES WERE FEELING SPONGY TO ME. I DECIDED TO APPLY HARD PRESSURE TO THE BRAKE PEDAL TO SEE IF IT WOULD STOP IN A HURRY IF I NEEDED IT TO. AS I DID THIS, THE BRAKE PEDAL BEGAN TO SLOW THE VEHICLE BUT THEN WENT STRAIGHT TO THE FLOOR. NO BRAKES! I WAS ABLE TO GET THE VEHICLE TO A STOP BY PUMPING THEM BUT LUCKILY I WASN'T TRAVELING VERY FAST AND WAS ABLE TO GET THE SUBURBAN UNDER CONTROL. THANK GOD MY WIFE AND 4 YOUNG CHILDREN WEREN'T IN THE VEHICLE WHEN THIS HAPPENED. THE REAR BRAKE LINE HAD RUPTURED DUE TO RUST AND CORROSION. I DID A GOOGLE SEARCH ON THIS AND NOTICED IN JULY OF 2014, THIS EXACT PROBLEM WAS BROUGHT TO GM AS A POTENTIAL RECALL BUT GM'S REPLY WAS THAT IT'S NORMAL WEAR AND TEAR. IT ALMOST COST ME MY LIFE! PLEASE ADVISE GM OF THIS IN THE HOPES OF SAVING FURTHER LIVES IN THE FUTURE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10659969November 21, 2014
STRUCTURE, AIR BAGS
DASHBOARD CRACKED ABOVE INSTRUMENT PANEL AND AIRBAG. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10659976November 21, 2014
STRUCTURE
THE DASHBOARD DEVELOPED A CRACK APPROX 8 INCHES LONG ON THE DRIVERS SIDE BEHIND STEERING COLUMN. THIS HAPPENED WHEN THE HEAT WAS TURNED ON TO DEFROST WINDOW. THIS IS DANGEROUS BECAUSE IF THE AIRBAG SHOULD DEPLOY PIECES OF THE DASH COULD BE SENT FLYING INTO THE PASSENGER COMPARTMENT AND CAUSE INJURIES. GM DOES NOT WANT TO FIX THE PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10660000November 21, 2014
SERVICE BRAKES
AS I WAS COMING TO AN INTERSECTION WITH A RED LIGHT, I WENT TO SLOW STOP FROM 30 MPH AND MY BRAKES FAILED ALMOST CAUSING ME TO CRASH INTO THE INTERSECTION. WHEN I APPLIED THE BRAKES THEY DID NOT ENGAGE AND MY BRAKE PEDAL WENT TO THE FLOOR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10659645November 20, 2014
ENGINE
TL* THE CONTACT OWNS A 2007 CHEVROLET SUBURBAN 1500. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 65 MPH, THE ENGINE LIGHT AND THE REDUCE ENGINE POWER MESSAGE ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE STALLED AND AS A RESULT, THE VEHICLE HAD TO BE MERGED OVER TO THE SIDE OF THE ROAD. THE VEHICLE WAS TOWED TO AN UNKNOWN LOCATION. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10659785November 20, 2014
SERVICE BRAKES
BRAKE LINE RUPTURED CAUSING LOSS OF BRAKING ABILITY RESULTING IN CAR PASSING THROUGH RED LIGHT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10658970November 18, 2014
WHEELS
THE WHEEL BEARINGS ON THE RIGHT FRONT WHEEL BECAME UNSEALED. WE WERE DRIVING ON A FOUR-LANE HIGHWAY. THE ANTILOCK BREAKING AND STABILITRACK WARNING LIGHTS CAME ON. WE DID NOT KNOW WHY. WE CONTINUED TO DRIVE HOME ON THE INTERSTATE WITH ABOUT 100 MILES TO GO. THE CAR STEERING BECAME INTERMITTENTLY DIFFICULT TO CONTROL. EVENTUALLY WE STOPPED WHEN THE CAR WAS PULLING DRASTICALLY TO THE RIGHT AND THE WHEEL WELL WAS SMOKING. AT THIS POINT THE RIGHT FRONT WHEEL WAS POINTED TOWARD A RIGHT TURN WHILE THE LEFT FRONT WHEEL WAS POINTED DIRECTLY FORWARD. WE HAD TO BE TOWED TO A CHEVROLET DEALERSHIP. AFTER NEW BEARINGS WERE INSTALLED, CALIPERS REPLACED, ETC., THE MAINTENANCE PERSON AT THE DEALERSHIP SAID THAT THERE WAS NO REASON TO BELIEVE THAT THE SAME THING WOULD HAPPEN TO THE OTHER FRONT WHEEL. NEVERTHELESS, THE SAME THING DID HAPPEN TO THE LEFT FRONT WHEEL SIX MONTHS LATER 800 MILES FROM HOME EXCEPT THE SEALED BEARINGS MADE A "CLUNK" SOUND WHEN IT HAPPENED AS WE BACKED OUT OF A PARKING LOT. WE INVESTIGATED THE LOCATION OF CHEVROLET DEALERSHIPS AND DROVE THE CAR TO A DEALERSHIP ABOUT 30 MILES AWAY WITHOUT INCIDENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10658575November 17, 2014
SERVICE BRAKES
DRIVING VEHICLE BRAKE PEDAL WENT TO FLOORBOARD. COASTING TO STOP AND PARKED. SAW COPIOUS AMOUNT OF BRAKE FLUID UNDER VEHICLE. WALKED TO NEARBY PLACE OF BUSINESS WHO HAD CONTAINER OF BRAKE FLUID. I EMPTIED CONTAINER IN RESERVOIR AND DROVE TO GARAGE WHERE BRAKE PEDAL WENT TO FLOOR AGAIN. DIAGNOSIS WAS BRAKE LINE RUSTED THROUGH. VEHICLE WAS IN SE PA FOR MOST OF ITS LIFE AND IN ABOVE AVERAGE CONDITION. COST TO REPLACE LINES WAS $350. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10658658November 17, 2014
SERVICE BRAKES
RE: LOSS OF BRAKES. THE HYDRAULIC BRAKE LINES FAILED AND LEAKED BRAKE FLUID. THE BRAKE SYSTEM SUFFERED A LOSS OF LOSS HYDRAULIC PRESSURE. THE BRAKE LINES SHOWED HEAVY CORROSION. CORROSION CAUSED THE HYDRAULIC BRAKE LINES TO FAIL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10655267November 16, 2014
ELECTRICAL SYSTEM, SEATS, ENGINE
1ST COMPLAINT: AFTER PASSING A VEHICLE ON A HIGHWAY (THIS REQUIRED THE SUBURBAN TO GO INTO THE PASSING GEAR), THE SUBURBAN'S ELECTRICAL SYSTEM AND ENGINE AUTOMATICALLY SHUT DOWN RIGHT ON THE HIGHWAY. I WAS FORCED TO IMMEDIATELY PULL OVER IN ORDER TO AVOID BE HIT BY PASSING VEHICLE. AFTER WAITING APPROXIMATELY 5 MINUTES, THE SUBURBAN STARTED UP AGAIN. WE STARTED DRIVING AGAIN BUT AGAIN ONCE I TRIED TO ACCELERATE OR PASS ANOTHER VEHICLE THE SUBURBAN WOULD SHUT DOWN AGAIN. AUTO MECHANIC HAS NOT BEEN ABLE TO IDENTIFY WHAT CAUSES THE VEHICLE TO DO THIS. VERY FRUSTRATING AND DANGEROUS IF THIS HAPPENS ON A BUSY HIGHWAY OR FREEWAY. 2ND COMPLAINT: CLUSTER PANEL WENT HAYWIRE. SPEEDOMETER STOPPED WORKING, OIL GAUGE NOT READING PROPERLY ETC. EVENTUALLY, THE ENTIRE CLUSTER PANEL SHUT DOWN. HAD TO REPLACE IT AT A COST OF ABOUT $500. 3RD COMPLAINT: DRIVERS SEAT FUNCTIONS AND HEATING MECHANISIM MALFUNCTIONED. THE DRIVERS HEATED SEAT STOPPED WORKING AND THE SEAT CONTROLS MALFUNCTIONED. THE SOME OF THE DRIVERS SEAT CONTROLS STOPPED WORKING OR ARE REVERSED. EXAMPLE; WHEN YOU PUSH THE LEVER TO MOVE THE SEAT FORWARD IT GOES BACKWARD AND VIS VERSA. THE DRIVERS SIDE HEATED SEAT STOPPED WORKING AND IT WILL CANCEL OUT THE PASSENGERS SIDE HEATED SEAT. EXAMPLE; IF THE PASSENGER SIDE HEATED SEAT IS SELECTED, IT WORKS BUT ONCE YOU SELECT THE DRIVERS SIDE HEATED SEAT IT WILL CANCEL OUT THE PASSENGER SIDE AND THE DRIVERS SIDE STILL DOESN'T WORK. AUTO MECHANIC CLAIMED THE DRIVERS SIDE HEATED SEAT ELEMENT WAS BAD. HAD IT REPLACED AT A COST OF $300 BUT STILL DID NOT SOLVE THE PROBLEM. THE ORIGINAL HEATED SEAT ELEMENT WAS NOT BAD EITHER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10655217November 15, 2014
SERVICE BRAKES
VEHICLE WAS INVOLVED IN CRASH AFTER BRAKES FAILED, WITHOUT WARNING INDICATOR. BRAKE LINE WAS CORRODED THROUGH IN ENGINE COMPARTMENT NEAR BRACKET ON FRAME. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10655092November 14, 2014
POWER TRAIN
TL* THE CONTACT OWNS A 2007 CHEVROLET SUBURBAN 1500. WHILE DRIVING APPROXIMATELY 30 MPH, THE VEHICLE FAILED TO ACCELERATE WHEN THE ACCELERATOR PEDAL WAS DEPRESSED AND THE VEHICLE BEGAN TO REVERSE. THE CONTACT HAD TO IMMEDIATELY PLACE THE SHIFT LEVER INTO THE PARK POSITION. THE FAILURE OCCURRED FOUR TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE PERSISTED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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