Chevrolet Impala Complaints

10,446 consumer complaints on file.

#10334314June 2, 2010
ELECTRICAL SYSTEM
PROBLEM STARTING 2001 CHEVY IMPALA IN EXTREMELY WARM WEATHER. ALL LIGHTS ON DASHBOARD LIGHT UP AND CAR WILL NOT START. REPLACED THE BATTERY THE FIRST TIME IT HAPPENED IN FALL. REPLACED THE ALTERNATOR. REPLACED THE WIRES TO THE BATTERY. RESEARCHED AND FOUND THAT IT WAS THE PASSLOCK SECURITY SYSTEM, FOR WHICH NUMEROUS PEOPLE ARE HAVING SIMILAR PROBLEMS. HAVE BEEN STUCK AT WORK PARKING LOT IN EVENING, AT GAS STATION AFTER FILLING UP AND OTHER LOCATIONS, USUALLY WHEN I'M ALONE. WILL NOT ALLOW MY SON OR DAUGHTER TO DRIVE VEHICLE. DEFINITELY A SAFETY ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10334095June 1, 2010
SUSPENSION:REAR
I OWN A 2008 CHEVY IMPALA WHICH I HAD NEW TIRES INSTALLED. I ALSO HAD AN ALIGNMENT DONE. AT MY FIRST TIRE ROTATION (6000 MILES) I WAS TOLD OF EXCESSIVE WEAR ON THE INSIDE OF THE REAR TIRES. THE WEAR IS VERY OBVIOUS. THE TIRES ARE A 60,000 MILE TIRE(UNIROYAL) AFTER CONTACTING THE PLACE THAT ALIGNED MY WHEELS.(ASE CERTIFIED) THEY DID SOME INVESTIGATING DURING WHICH THEY FOUND GM RECALLED "POLICE PACKAGE) VEHICLES WITH VIN#S FALLING IN A SPECIFIED RANGE. WHICH MY CAR ALSO FALLS IN THIS RANGE. THEY HAD DEFECTIVE SPINDLE RODS IN THEM, HOWEVER AS A CONSUMER AND NOT A "POLICE" VEHICLE GM TELLS ME I AM RESPONSIBLE FOR HAVING THE PROPER WORK DONE TO HAVE MY CAR FIXED. UPON SEARCHING MYSELF I HAVE FOUND NUMEROUS "CONSUMER" COMPLAINTS REGARDING PREMATURE TIRE WEAR ON THESE VEHICLES. I SEE THIS AS A CONSIDERABLE SAFETY CONCERN THAT THE MANUFACTURER SHOULD BE HELD ACCOUNTABLE FOR REGARDLESS OF WHETHER IT IS A CIVILIAN OR POLICE VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10334179June 1, 2010
ELECTRICAL SYSTEM
1. CAR WILL NOT START 2. UNPREDICTABLE, CAR WILL NOT START UN LESS YOU LEAVE THE KEY IN THE ON POSITION FOR 10 MIS. 3. DON'T KNOW HOW TO FIX. 100'S OF COMPLAINTS ONLINE ABOUT THE PASSLOCK SYSTEM CAUSING THE ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10333925May 31, 2010
ELECTRICAL SYSTEM
2004 CHEVORLET IMPALA TEMP GAUGE CEASED TO WORK AND STUCK IN IT'S HIGHEST POSITION. TACH GAUGE QUIT ALSO. REPLACED INSTRUMENT CLUSTER WITH REBUILT UNIT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10333944May 31, 2010
ELECTRICAL SYSTEM
MY 2004 CHEVY IMPALA SPEEDOMETER HAS STOPPED WORKING. THE TEMPERATURE GAUGE DOES NOT WORK AT ALL AND THE FUEL GAUGE WORKS SOME TIME. THIS CAR IS IN OTHERWISE EXCELLENT CONDITION. KNOWING YOUR SPEED IS CERTAINLY A SAFETY ISSUE. THE DEALER SAYS GETTING IT FIXED IS NOT A PROBLEM JUST GIVE THEM HUNDREDS OF DOLLARS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10333873May 30, 2010
FUEL SYSTEM, GASOLINE
FUEL PRESSURE REGULATOR LEAKING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10333846May 29, 2010
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
I OWN A 2008 WITH LESS THAN 50,000 MILES ON IT AND THE CHECK ENGINE LIGHT CAME ON. I HAD IT DIAGNOSED AND WAS TOLD IT IS THE SECONDARY AIR INJECTION SYSTEM (DIAGNOSTIC TROUBLE CODE P2444) WHICH CAUSED THE VEHICLE TO FAIL THE EMISSIONS TEST. THE DEALERSHIP REFUSES TO REPAIR IT AND STATES THE WARRANTY IS ONLY VALID FOR 3 YEARS OR 30,000 MILES. I CANNOT GET THE VEHICLE INSPECTED UNTIL THE PROBLEM IS FIXED AND THE CHECK ENGINE LIGHT GOES OFF. I AM VERY DISAPPOINTED THAT A CAR ONLY 2 YEARS OLD CAN HAVE SUCH A MAJOR PROBLEM IN SUCH A SHORT AMOUNT OF TIME. THE REPAIRS WILL COST $1600 TO $2000 BECAUSE IT IS AN INTERNAL PROBLEM WITH THE ENGINE. I TRIED TO GET THE CODE RESET ONLY TO HAVE THE CHECK ENGINE LIGHT COME BACK ON. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10332659May 28, 2010
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
VEHICLE WOULD FAIL TO START HOWEVER AFTER 10 MINUTES WOULD START. HIGH BEAM OUT INDICATOR WILL ILLUMINATE BUT AT THE SAME TIME BOTH HIGH BEAM HEADLIGHTS ARE STUCK ON AND WILL NOT GO OFF. MULTIPLE DIAGNOSTICS NO PROBLEM FOUND. REPLACED, BCM OK FOR A WEEK PROBLEM RETURNED. DEALERSHIP STUMPED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10332574May 27, 2010
TIRES
MY CAR PREMATURELY WEARS FRONT TIRES OUT. BY 4200 MILES, MY FRONT TIRES WERE SHOWING THE CORDS. I HAD OWN A 2008 IMPALA (SAME MODEL) AND AT 4000 MILES THE FRONT TIRES WERE BALD. THIS HAS BEEN CONSTANT WITH THIS VEHICLE AND THE PREVIOUS VEHICLE. THE DEALER HAS ALIGNED THIS VEHICLE AND STATES THAT THERE IS NO PROBLEM!! IF I WASN'T AWARE OF THIS, MY TIRES WOULD BLOW OUT!!!!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10332593May 27, 2010
ELECTRICAL SYSTEM, VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:REAR WINDOW
2006 CHEVROLET IMPALA. THE REAR DEFOGGER DOES NOT WORK. NOTHING HAPPENED, IT JUST QUIT WORKING. WHEN YOU PUSH THE REAR DEFOGGER BUTTON ON THE FRONT PANEL, THE LIGHT LIGHTS UP SHOWING IT IS WORKING, BUT IT ISN'T WORKING ON THE REAR WINDOW. IT IS HAZARDOUS BECAUSE YOU CAN'T SEE OUT OF THE REAR WINDOW WITH FROST AND EVEN SNOW BUILT UP ON IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10332485May 27, 2010
ELECTRICAL SYSTEM
THE SECURITY LIGHT GOES AND CAR WILL NOT START BEEN HAVING THIS PROBLEM FOR THE PAST 5 YEARS. HAVE REPLACED THE IGNITION SWITCH, COMPUTER MODULE EVERYTHING! AND STILL NOT WORKING PROPERLY. THE RADIO IS LOCKED. THE WIPERS WORK WHEN THEY WANT TO. I HAVE PUT SO MUCH MONEY INTO THIS CAR AND IT STILL ONLY RUNS WHEN IT WANTS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10332514May 27, 2010
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
TL* THE CONTACT OWNS A 2003 CHEVROLET IMPALA. THE CONTACT STATED THE VEHICLE WOULD INTERMITTENTLY OVERHEAT AND LEAK ANTIFREEZE. WHEN THE FAILURE WOULD OCCUR, THE CONTACT WOULD MOVE THE VEHICLE OFF THE ROADWAY AND SHUT OFF THE ENGINE UNTIL IT COOLED DOWN. THE VEHICLE WAS TAKEN TO A LOCAL REPAIR SHOP WHERE SHE WAS INFORMED THE INTAKE AND MANIFOLD GASKETS WOULD NEED TO BE REPLACED. THE MANUFACTURER ADVISED THERE WERE NO RECALLS FOR HER SPECIFIC VEHICLE AND WOULD NOT PROVIDE ANY ASSISTANCE. THE FAILURE AND CURRENT MILEAGES WERE 157,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10332155May 25, 2010
SERVICE BRAKES, HYDRAULIC
GOING DOWN HILL BRAKES STARTED CHATTERING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10332159May 25, 2010
TIRES, TIRES:TREAD/BELT
TREAD SEPARATED FROM TIRE, LOSS OF AIR. THIRD TIRE OF THIS SAME MAKE AND MODEL TO DO THIS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10331608May 21, 2010
ENGINE AND ENGINE COOLING, STEERING
HIT A DEER ON THE RIGHT PASSENGER FENDER AND THE CAR SHUT DOWN, STEERING WHEEL LOCKED, SPUN AND UNABLE TO CONTROL CAR, WAS UNABLE TO MOVE CAR, STALLED ON HIGHWAY FOR 1 HOUR. CAR ENGINE STARTED BUT UNABLE TO MOVE. ALMOST HIT A TRUCK IN THE OPPOSITE DIRECTION, DUE TO INABILITY TO STOP AND USE STEERING WHEEL. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10331649May 21, 2010
STRUCTURE, LATCHES/LOCKS/LINKAGES, EXTERIOR LIGHTING
TAILLIGHTS ON VEHICLE FILL WITH WATER AND TRUNK FILLS WITH WATER WHEN IT RAINS. DEALER HAS REPLACED REAR PANEL SEVERAL TIMES...PROBLEM PERSISTED. DEALER 'FIXED' PROBLEM BY DRILLING HOLES IN TAILLIGHTS TO DRAIN, BUT TRUNK STILL FILLS. DEALER REMOVED PLUG FROM TRUNK. TRUNK IS FULL OF MOLD. CONTACTED GMC SEVERAL TIMES, THEY DID ABSOLUTELY NOTHING. SMELLS REALLY BAD IN SUMMER MONTHS. CANNOT INSERT KEY IN LOCK, PANEL IS ON CROOKED. IT IS GOOD ENOUGH FOR DEALER, SHOULD BE GOOD ENOUGH FOR ME??? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10331438May 20, 2010
ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS A 2005 CHEVROLET IMPALA. WHILE DRIVING VARIOUS SPEEDS, THE TEMPERATURE GAUGE WOULD INDICATE THAT THE VEHICLE WAS RUNNING HOT; HOWEVER, THE VEHICLE DID NOT EXHIBIT ANY RELATED SYMPTOMS OR FAILURES. THE TEMPERATURE GAUGE WAS REPAIRED WARNING LIGHT CONTINUED TO ILLUMINATE ON THE INSTRUMENT PANEL. THE FAILURE MILEAGE WAS NOT AVAILABLE. THE CURRENT MILEAGE WAS 136,276.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10331198May 19, 2010
ELECTRICAL SYSTEM
WE HAVE EXPERIENCED ELECTRICAL PROBLEMS WITH THIS VEHICLE FOR THE PAST COUPLE OF YEARS. WE HAVE REPLACED NUMEROUS PARTS DEALING WITH THE IGNITION/STARTER, PASS/LOCK, POWER LOCK, AND SECURITY SYSTEM. WE RECENTLY HAVE BEEN DEALING WITH THE CAR STARTING OR NOT STARTING FOR THAT MATTER. AT FIRST, IT WAS ONCE IN AWHILE AND NOW IT DOESN'T START 7-8X PER WEEK. IT IS EXTREMELY FRUSTRATING TO HAVE TO CONSTANTLY THROW MONEY AT THIS PROBLEM. ONCE AGAIN IT IS GOING INTO THE SHOP FOR DIAGNOSTIC AND MORE PARTS. THIS IS A BIG PROBLEM AND NEEDS TO BE RESOLVED. IT IS OBVIOUSLY A DEFECT OF SOME SORT AND NEEDS TO BE HANDLE ACCORDINGLY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10330844May 17, 2010
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
I HAVE A 2004 CHEVROLET IMPALA LS WITH AN AUTOMATIC TRANSMISSION 3.2 V6. THE SPEEDOMETER WILL STAY ON 70MPH AT REST OR MORE THEN GO OVER A 120MPH WHEN TRAVELING. ONCE IN AWHILE IT MAY RESUME BACK TO NORMAL. IT IS A HUGE PROBLEM IN NOT LETTING YOU KNOW EXACTLY WHAT RATE OF SPEED YOU ARE TRAVELING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10330881May 17, 2010
ELECTRICAL SYSTEM
SPEEDOMETER AND FUEL GAUGE MALFUNCTION. SAME AS OTHER COMPLAINTS I'VE HEAR AND READ ABOUT. SPEEDOMETER AND FUEL GAUGE DO NOT WORK PROPERLY. A DRIVERS DISCUSSIONS BEHIND THE WHEEL CAN ONLY BE AS GOOD AS THE INFORMATION THAT IS DISPLAYED TO THE DRIVER. IF SPEED IS NOT A SAFETY ISSUE, WHAT IS? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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