Chevrolet Impala Complaints

10,446 consumer complaints on file.

#10345524July 28, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
2000 CHEVROLET IMPALA. CONSUMER STATES PROBLEM WITH TRANSMISSION AND REQUESTS REIMBURSEMENT*TGW THE CONSUMER STATED AS HE BACKED THE VEHICLE IN HIS GARAGE, A LOUD BANG CAME FROM THE REAR OF THE VEHICLE. THE CONSUMER REMOVED THE GEAR FROM REVERSE TO DRIVE AND THEN THE VEHICLE BEGAN TO VIBRATE. HE SHIFTED THE GEAR INTO PARK AND IN AN INSTANT THE VEHICLE MOVED FORWARD. HE ATTEMPTED TO SHIFT INTO NEUTRAL, TO STOP THE FORWARD MOVEMENT, BUT TO NO AVAIL. TO STOP THE FORWARD MOVEMENT, HE APPLIED HEAVY PRESSURE TO THE BRAKE PEDAL AND EASED INTO DRIVE; THE VEHICLE EASED DOWN THE DRIVEWAY. HE WAS ABLE TO GET THE VEHICLE TO STOP AT THE END OF THE DRIVEWAY. HE TRIED SHIFTING INTO REVERSE, BUT INSTANTLY A LOUD NOISE WAS HEARD. THE VEHICLE WAS TOWED TO A REPAIR SHOP WHERE IT WAS DETERMINED THE TRANSMISSION HAD FAILED DUE TO TORN GEARS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10345267July 26, 2010
SERVICE BRAKES, HYDRAULIC, POWER TRAIN
TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. THE CONTACT STATED HE HAD EXPERIENCED BRAKE FAILURE SINCE THE DATE OF PURCHASE. WHEN THE BRAKES WERE APPLIED, THE PEDAL WOULD PULSATE ABNORMALLY. THE BRAKES WOULD ALSO MAKE AN ABNORMAL NOISE SIMILAR TO SCRAPING METAL WHEN APPLIED. THE DEALER REPLACED THE REAR ROTORS AND BRAKE PADS THREE TIMES BUT TO NO AVAIL. IN ADDITION, THE CONTACT ALSO STATED WHEN THE GEAR SHIFTER WAS PLACED IN PARK; THE VEHICLE WAS ABLE TO DRIFT FORWARD AND BACKWARDS. THE VEHICLE WAS NOT DIAGNOSED FOR THE FAILURE AND THERE WERE NO FURTHER REPAIRS MADE TO THE VEHICLE. THE FAILURE MILEAGE WAS 8,143 AND THE CURRENT MILEAGE WAS 17,009.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10345319July 26, 2010
ENGINE AND ENGINE COOLING
2002 CHEVY IMPALA LS V6 ENGINE, REQUIRED TO HAVE INTAKE MANIFOLD GASKET REPLACED. THE GASKET HAD DISSOLVED AND WAS ALLOWING OIL AND COOLANT TO LEAK ONTO THE ENGINE BLOCK, AND MIX WITHIN THE ENGINE. MECHANIC ADVISED THAT THIS IS A KNOWN ISSUE WITH THE DEX COOLANT THAT GM USES, AND DETERIORATES THE GASKET. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10345387July 26, 2010
SERVICE BRAKES, HYDRAULIC
LOW BRAKE FLUID LEVEL LIGHT CAME ON 2002 CHEVY IMPALA, BACKING OUT OF DRIVEWAY. REPAIR SHOP 1 MILE AWAY. BRAKE LINE RUSTED AND SPLIT. REPLACED ALL BRAKE LINES, BECAUSE OTHER SIDE WAS RUSTING AND SHOP AFRAID OF FAILURE ON OTHER LINE AFTER FLUSH AND FILL. SO REPLACED ALL LINES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10345066July 24, 2010
SERVICE BRAKES, HYDRAULIC
MY 2008 CHEVY IMPALA HAS HAD A PROBLEM WITH FRONT BRAKES SINCE I PURCHASED THE VEHICLE. ON STEEP OR LONG GRADES, WHEN THE BRAKES ARE APPLIED, THERE IS A VERY BAD SHUTTERING WHICH GETS WORSE IF THE GRADE IS LONGER. IT HAS BECOME A VERY BAD PROBLEM AND ALMOST COST ME A SPEEDING TICKET IN THAT I HAD TO LAY OFF THE BRAKE WHICH CAUSED ME TO GO ABOVE THE SPEED LIMIT. FORTUNATELY I WAS ABLE TO SLOW THE CAR BEFORE I RAN THRU RADAR. THIS IS A SERIOUS PROBLEM AND FROM WHAT I HAVE READ ONLINE HAS BEEN A PROBLEM WITH OTHER CHEVROLET OWNERS AS WELL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10344831July 23, 2010
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
THE SPEEDOMETER ON MY 2004 CHEVY IMPALA DOES NOT ACCURATELY TELL WHAT SPEED I AM TRAVELING. IT RANDOMLY STICKS AT A SPEED, SETS THE BASELINE AT A RANDOM SPEED AND READS IN THE 100 MPH RANGE WHEN I AM AT A STOP SIGN OR GOING THROUGH RESIDENTIAL NEIGHBORHOODS. I HAVE NOT FIXED THIS PROBLEM AS THE DEALERSHIP QUOTED A $400 REPAIR AND I CANNOT AFFORD A COSTLY FIX TO A PROBLEM THAT IS NOT MY FAULT. THIS OCCURS ALMOST DAILY AND AT RANDOM TIMES, SOMETIMES DURING SHORT TRIPS, OTHER TIMES DURING LONG TRIPS, BOTH IN THE MORNING AND NIGHT, DOES NOT MATTER HOW FAST I AM TRAVELING OR THE TEMPERATURE OUTSIDE. I LIVE IN NEW ENGLAND AND THIS HAS HAPPENED IN EVERY SEASON. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10344728July 22, 2010
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS
TL*THE CONTACT OWNS 2005 CHEVROLET IMPALA. ON MAY 24, 2010, A ROUTINE OIL CHANGE WAS BEING PERFORMED ON THE VEHICLE THE CONTACT NOTICED THAT THERE SOMETHING WRONG WITH THE BRAKES AND WAS TOLD THAT THEY WERE FUNCTIONING PROPERLY. WHEN THE CONTACT ATTEMPTED TO HAVE THE VEHICLE INSPECTED HE WAS TOLD THAT THE BRAKE PADS WERE CRACKED AND HAD CUT INTO THE ROTORS. THE FRONT BRAKE PADS WERE BROKEN INTO THREE PIECES. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 27647. UPDATED 10/26/10. *LJ UPDATED 10/26/10
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10344325July 21, 2010
TRACTION CONTROL SYSTEM, SERVICE BRAKES, HYDRAULIC, EQUIPMENT:OTHER:LABELS
SINCE WE BOUGHT THIS CHEVY IMPALA AT GENE PANKEY MOTOR IN TACOMA WASHINGTON WE HAVE HAD NOTHING BUT ISSUES WITH THE TRACTION CONTROL SYSTEM LIGHTS COMING ON WHEN WE WOULD RETURN TO THE DEALER TO HAVE IT WORKED ON THEY WOULD CLEAR THE COMPUTER WHICH WOULD CLEARS THE PROBLEM FOR A FEW DAYS BUT IT ALWAYS COMES BACK. WE HAVE HAD OUR IMPALA IN ALOT OF TIMES AT LEAST 15X WE NEVER THOUGHT TO KEEP TRACK HOW MANY TIMES WE HAVE HAD TO HAVE THIS WORKED ON ITS BEEN TO 4 DIFFERENT SHOPS FOR THE SAME THING. WE LOVE THIS CAR IT IS A GREAT CAR LOTS OF ROOM AND HAS GIDDY UP AND WELL ITS HOT AND ITS PAID FOR. WE REALLY WANT OUR CAR FIXED WE ARE TIRED OF TAKING IT IN TO BE FIXED AND NOTHING GETS DONE. THEY HAVE REPLACED THE CATALYTIC CONVERTER AT THE CHEVY DEALER SAYING THAT WAS BAD AND REPLACED THE FRONT RIGHT WHEEL SENSOR TWICE AT AMCO TRANSMISSION SHOP IN FIRCREST ITS BEEN TO BITTERLINGS IN TACOMA AS WELL AS THE DEALER WE BOUGHT IT FROM GENE PANKEY. AND WE STILL HAVE THE SAME ISSUES. THE TRACTION CONTROL LIGHT KEEPS COMING ON AND THE ABS LIGHT NOW COMES ON, IT HAPPENS INTERMITTENTLY. I FEEL IT HAS SOMETHING TO DO WITH THE BRAKES OR THE TRANSMISSION! THE BRAKES GO SPONGY WHEN THE TRACTION CONTROL LIGHT COMES ON WE LOSE OUR BRAKES!!!! I AM STILL UNDER WARRANTY TIL 100,000 MILES AND IM ONLY AT 80,000 BUT I JUST DON'T HAVE TIME TO KEEP TAKING THIS THING TO THE DEALER. I WANT MY RIDE FIXED AND I WANT IT FIXED NOW. CANT WE START A CLASS ACTION LAWSUIT!!!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10344203July 20, 2010
TRACTION CONTROL SYSTEM, SERVICE BRAKES, HYDRAULIC
COMPUTER PROBLEM 2003 CHEVY IMPALA 6 CYL FRONT WHEEL DRIVE AUTOMATIC 74000 MILES ---------------------------------------------------------------- THIS RECENTLY STARTED, THE TRACTION ON LIGHT AND THE ABS YELLOW LIGHTS ON DASH STAY ON. RARELY DO THEY GO OFF, ONLY A FEW TIMES. THE SQUARE INDICATOR LIGHT SAYS "SERVICE TRACTION CONTROL" LIGHT COMES ON WHEN I START THE VEHICLE, STAYS ON FOR 1-2 MINUTES THEN GOES OFF. BUT THE TRACTION CONTROL LIGHT AND THE ABS LIGHT REMAINS ON. HOW CAN I RESET THIS OR WHAT TO NOT HAVE A TRIP TO THE EXPENSIVE AUTO REPAIR SHOP. I HAVE NO PROBLEM WITH THE ABS BRAKES TO OPERATE CORRECTLY, NO DELAYS OR BRAKE HESITATION WHEN I PRESS THE BRAKE PEDAL IN USE. HELP ME OUT WITH A GOOD SOLUTION. I WILL GREATLY APPRECIATE YOUR RESPONSE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10343927July 19, 2010
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
I HAVE A 2005 CHEVY IMPALA, THE SPEEDOMETER DOES NOT WORK. AT ABOUT 80,000 MILES IT WOULD SAY I WAS GOING 80 OR 120 MPH WHEN IT WAS ACTUALLY ABOUT 60MPH. NOW IT DOESN'T WORK AT ALL. I HAVE NO IDEA HOW FAST OR SLOW I AM GOING. THIS IS A SAFETY CONCERN FOR ME BEING DISABLED, AND I CAN'T AFFORD TO GET RID OF THE CAR RIGHT NOW. THIS SHOULD BE A RE-CALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10343743July 17, 2010
FUEL SYSTEM, GASOLINE
THE GAS CAPS OF 2006 CHEVROLET IMPALAS HAVE A DESIGN DEFECT IN THE GAS CAPS WHICH ALLOW FOR THE CAP TO FAIL AND THE EVAP SOLENOID TO FAIL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10343741July 17, 2010
ELECTRICAL SYSTEM
03 IMPALA THAT HAS HAD THE SERVICE VEHICLE SOON LIGHT COME ON. WAS JUST IN FOR OIL CHANGE, LIGHT IS NOT ALWAYS ON. DRIVE INTO WORK, CAR IS FLAWLESS. DRIVE HOME FROM WORK, NOW THE LIGHT IS ON AND ALL INTERIOR LIGHTS FLICKER AND THERE IS A NOISE IN THE GLOVE BOX OF A TICK TICK TICK. STOP AT GARAGE AND THEY CANNOT DIAGNOSE THE PROBLEM AS NO CODES APPEAR. HAVE TO TAKE OUT THE INTERIOR FUSE WHEN I PARK SO THAT BATTERY IS NOT DRAINED, SHOP SAYS I WILL NEED TO REPLACE THE BCM. CAR HANDLES WELL, BUT WHY AM I READING ABOUT ALL OF THE SAME THING HAPPENING TO OTHER GM CUSTOMERS OF IMPALA'S BETWEEN 2000-2005? RECALL? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10343756July 17, 2010
TIRES
PURCHASED NEW 2008 CHEVY IMPALA ONLY TO HAVE EXCESSIVE TIRE WEAR FRONT AND BACK AT 13,000 MILES WHEN CAR WAS 1 1/2 YEAR OLD. I NEEDED TO PURCHASE NEW TIRES AT THAT TIME. TODAY I LEARNED I NEED TO PURCHASE ANOTHER SET OF TIRES AT 26,500 MILES. HAVE HAD TIRES ROTATED REGULARLY AND ALIGNED. I THOUGHT THE FIRST SET OF TIRES FROM THE DEALERSHIP WERE JUST "CHEAP" TIRES SO WHEN I REPLACED I REPLACED WITH GOOD TIRES. STILL NEED A SET OF TIRES A6 13,000-14,000 MILES. THIS IS A DISGRACE. I AM JUST BEGINNING THE PROCESS OF HAVING THIS PROBLEM CORRECTED (I HOPE). GM DID PUT BULLETIN # 08032 FOR POLICE CARS REGARDING THIS ISSUE. I GUESS JOHN Q PUBLIC THOUGH IS NOT AS IMPORTANT AS THE POLICE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10343766July 17, 2010
ELECTRICAL SYSTEM, EQUIPMENT:ELECTRICAL
THE VEHICLE DOESN'T RECOGNIZE YOUR KEY AND WON'T START. THIS ISSUE CAN HAPPEN ONCE A WEEK ONCE A MONTH ONCE A YEAR, YOU JUST NEVER KNOW. USUALLY IF YOU WAIT 20 MINUTES FOR THE COMPUTER TO RESET IT WILL START, BUT THAT IS NOT ALWAYS THE CASE. THE TURN SIGNALS ON THE VEHICLE ALSO DO NOT WORK 50% OF THE TIME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10343429July 15, 2010
TIRES, TIRES:SIDEWALL
SIDEWALLS ON ALL THE TIRES WERE WEARING DOWN ABNORMALLY!!! 19,000 MILES AND I NEED TO BUY 4 NEW TIRES!!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10343146July 14, 2010
SUSPENSION
TL* THE CONTACT OWNS A 2008 CHEVROLET IMPALA. THE CONTACT NOTICED THE SIDEWALLS ON ALL FOUR TIRES WERE WEARING PREMATURELY. THE DEALER ADVISED THERE WAS A DESIGN FLAW WITHIN THE STRUTS WHICH WAS CAUSING THE TIRES TO WEAR PREMATURELY. THE REAR TIRES WERE WEARING MORE RAPIDLY THAT THE FRONT TIRES. THE DEALER ADVISED THE PARTS NEEDED TO MAKE REPAIRS WERE NOT AVAILABLE AND WOULD NEED TO BE ORDERED. THE CONTACT WAS AWAITING THE ARRIVAL OF THE PARTS NEEDED TO MAKE REPAIRS. THE FAILURE MILEAGE WAS 27,000 AND THE CURRENT MILEAGE WAS 28,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10343167July 14, 2010
SERVICE BRAKES, HYDRAULIC
THE ABS LIGHT COMES ON WITHOUT WARNING. WHEN THIS HAPPENS THE BRAKES FREEZE UP AND GRINDS AND IT TAKES A LONG TIME TO COME TO A COMPLETE STOP. I FIRST STARTED HAVING THESE PROBLEMS IN 2008 AND I'VE REPLACED BOTH HUBS ,ROTORS, HARNESS,AND SENSOR. THIS IS A MAJOR PROBLEM THAT INTERFERES WITH BOTH STOPPING AND ACCERATING BECAUSE IT MAKES THE CAR STALL . I HAVE TO KIDS AND THIS ACTION TERRIFIES THEM WHENEVER IT HAPPENS. I 'VE SEEN ALOT OF THE SAME COMPLAINTS FROM COMSUMERS AND I THINK TIMES TIME FOR GMC TO DO SOMETHING ABOUT THIS BEFORE IT CAUSES A FATAL ACCIDENT. I'VE COME VERY CLOSE TO BEING IN AN ACCIDENT DO TO THIS PROBLEM AND I'VE TRIED EVERYTHING TO FIX IT AND I'M GETTING THE SAME RESULTS.SOMEONE NEEDS TO CALL A RECALL ON THE 2001 IMPALA ABS SYSTEM AND SOON. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10342824July 13, 2010
EXTERIOR LIGHTING
DRIVING AT NIGHT, HEADLIGHTS GO OUT WITHIN 30-60 SECONDS OF SWITCHING FROM LOW BEAMS TO HIGH BEAMS. HEADLIGHTS STAY OUT UNTIL THE HIGH BEAM SWITCH IS FLIPPED AGAIN. IT STARTED HAPPENING ONCE IN A GREAT WHILE SPRING OF '09. AS TIME HAS PASSED, IT NOW OCCURS ALMOST EVERY TIME HIGH BEAMS ARE USED. CANNOT FIND A DEALER OR MECHANIC THAT CAN DUPLICATE THE PROBLEM WITH THE CAR IN POSSESSION, OR THAT HAS A SOLUTION FOR THE PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10342232July 12, 2010
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
2007 CHEVROLET IMPALA LS. CONSUMER STATES PROBLEM WITH BRAKING SYSTEM *TGW ACCORDING TO THE SERVICE INVOICE, THE ROTORS WERE WARPED. *JB UPDATED 08/12/10.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10342657July 12, 2010
AIR BAGS
TL*THE CONTACT OWNS A 2005 CHEVROLET IMPALA. THE CONTACT STATED THAT THE VEHICLE WAS INVOLVED IN A ROLLOVER CRASH AND THE AIR BAGS DID NOT DEPLOY. TWO PASSENGERS SUSTAINED MODERATE INJURIES AS A RESULT. THE VEHICLE WAS DESTROYED. THE CONTACT STATED THAT HE DID NOT NOTICE ANY PROBLEMS WITH THE AIR BAGS PRIOR TO THE FAILURE. THE MANUFACTURER WAS NOT CONTACTED. THE VIN WAS NOT AVAILABLE. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 159,000.
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0

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