Chevrolet Impala Complaints

10,446 consumer complaints on file.

#10348485August 10, 2010
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
TL*THE CONTACT OWNS A 2002 CHEVROLET IMPALA. UPON STARTING THE VEHICLE AND SHIFTING IT INTO DRIVE SHE COULD HEAR A CLICKING NOISE COMING FROM THE STEERING COLUMN AND FUSE BOX UNDER THE ENGINE. SHE ALSO STATED THAT WHENEVER SHE SHUTS THE VEHICLE OFF THE HIGH BEAMS WILL CONTINUE TO FLICKER ON AND OFF. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE SHE WAS INFORMED THE VEHICLE WAS BUILT WITH A FAULTY BODY CONTROL MODULE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 147,050 AND THE CURRENT MILEAGE WAS 147,432. UPDATED 11/05/10. *LJ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10348286August 9, 2010
TRACTION CONTROL SYSTEM
THE VEHICLE'S TRACTION CONTROL SYSTEM MALFUNCTIONS. FROM A STOP POSITION, THE ACCELERATOR PEDAL IS APPLIED, THE VEHICLE WILL SURGE FORWARD, THEN TEMPORARILY LOSE MOMENTUM RENDERING THE VEHICLE STATIONARY. IT OCCURS EVERY TIME THE VEHICLE IS DRIVEN. MAINTENANCE HAS BEEN PERFORMED TO THE BRAKES AND THE HUB ASSEMBLIES HAVE BEEN REPLACED; THE OLD PARTS ARE NOT AVAILABLE. AFTER ATTEMPTS TO RESOLVE THE SOURCE OF THIS PROBLEM, THE ISSUE REMAINS UNSOLVED AND POSES A SEVERE SAFETY ISSUE. DUE TO THIS UNSAFE MALFUNCTION, THERE HAVE BEEN SEVERAL NEAR FRONT, REAR AND SIDE COLLISIONS WHILE PULLING INTO TRAFFIC. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10348080August 9, 2010
SERVICE BRAKES, HYDRAULIC
MY 2006 CHEVY IMPALA CONTINUES TO HAVE BRAKE ROTOR PROBLEMS. I HAVE TO CHANGE THEM EVERY SIX MONTHS DUE TO OVERHEATING WHICH CAUSES DANGEROUS BRAKING TO OCCUR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10348148August 9, 2010
EXTERIOR LIGHTING
MY HIGH BEAM SWITCH DOESN'T WORK IN MY IMPALA. MY CAR IS EITHER AN 02 OR 03 AND, AFTER LOOKING THIS UP ONLINE, IM SEEING THAT THERE ARE A TON OF OTHER COMPLAINTS. THIS IS VERY OBVIOUSLY AN ENGINEERING OR NEGLIGENCE ISSUE WITH THE COMPANY. WHEN DRIVING AT NIGHT, ON OCCASION, IF I SWITCH MY LOW/HIGH BEAMS, THE LIGHTS MAY OR MAY NOT GO COMPLETELY OUT. I HAVE TO SWITCH THEM ON AND OFF AGAIN, MAYBE A FEW TIMES, TO GET THEM TO COME BACK ON. THIS POSES A SERIOUS SAFETY HAZARD SINCE IT COULD TAKE A FEW SECONDS TO GET THEM TO COME BACK ON. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10348001August 8, 2010
EXTERIOR LIGHTING, ELECTRICAL SYSTEM
BLINKERS WERE INTERMITTENTLY WORKING AND NOW NOT WORKING AT ALL. BRAKE LIGHTS AND HAZARDS WORKING. FUSES REPLACED. SEE ONLINE THAT MANY PEOPLE REPORT THIS SAME PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10347598August 6, 2010
SERVICE BRAKES, HYDRAULIC
WE WERE DRIVING THROUGH THE MOUNTAINS IN OUR 2009 CHEVY IMPALA WHEN WE CAME UPON A STEEP GRADE. I APPLIED THE BRAKES TO PREVENT FROM ACCELERATING TOO FAST DOWNHILL. ABOUT HALFWAY DOWN THE FRONT END OF VEHICLE VIOLENTLY SHOOK AS I APPLIED THE BRAKES. THE LONGER I APPLIED THEM, THE WORSE THE VIBRATION. IF I WERE IN AN EMERGENCY BRAKING SITUATION, I KNOW THAT MY STOPPING DISTANCE WOULD BE SEVERELY AFFECTED. LUCKILY, I WASN'T PUT IN THAT SITUATION THIS TIME, BUT NEXT TIME I MIGHT NOT BE THAT FORTUNATE. THIS PROBLEM IS NOTHING NEW FOR CHEVY - I HAD THE EXACT SAME PROBLEM WITH A 1995 CHEVY CAVALIER I OWNED SOME YEARS AGO. IT APPEARS CHEVY HAS DONE NOTHING TO FIX THE PROBLEM ON ITS VEHICLES. WHY DID MY TAX DOLLARS GO TO THIS CAR COMPANY?!? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10347423August 5, 2010
STEERING, SERVICE BRAKES, HYDRAULIC
VEHICLE HAS SHIMMY, VEERS TO THE RIGHT, AND FRONT HAS WHEELHOPS. DEALER HAS CHANGED BOTH FRONT BRAKE CALIPERS, THE RIGHT FRONT BRAKE ROTOR, AND LEFT AND RIGHT HUB ASSEMBLIES HAVE BEEN REPLACED. ISSUE HAS CAUSED EXCESSIVE WEAR AND WARPING ON PARTS DUE TO OVERHEATING. AFFECTS STEERING AND CONTROL OF VEHICLE. SINCE PARTS HAVE BEEN REPLACED, SHIMMY, WHEELHOP AND STEERING TILL AN ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10347549August 5, 2010
EXTERIOR LIGHTING
2002 CHEVROLET IMPALA BLINKERS STOP WORKING INTERMITTENTLY. HAPPENS EVERY MONTH OR TWO AND LASTS ABOUT AN HOUR OR UNTIL THE FOUR-WAY FLASHER IS REPEATEDLY TURNED ON AND OFF. FIXED BY REPLACING THE HAZARD SWITCH IN THE STEERING COLUMN. THIS WAS DANGEROUS SINCE THE BLINKERS WOULD NOT WORK WHEN EXPECTED AND NECESSARY SUCH AS CHANGING LANES ON THE FREEWAY, OR WHEN MAKING A LEFT TURN AT A BUSY INTERSECTION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10347577August 5, 2010
ELECTRICAL SYSTEM
FOR NO APPARENT REASON, THE TEMPERATURE GAUGE AND SPEEDOMETER HAVE COMPLETELY STOPPED WORKING ON MY 2004 CHEVY IMPALA. IT IS A SAFETY CONCERN THAT I DO NOT KNOW WHAT SPEED I AM DRIVING OR THE TEMPERATURE OF MY VEHICLE. I HAVE NOT REPAIRED OR REPLACED THE INSTRUMENT PANEL BECAUSE I CAN NOT AFFORD IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10347066August 3, 2010
VISIBILITY
TL* THE CONTACT OWNS A 2006 CHEVROLET IMPALA. THE CONTACT STATED THAT THE SUN VISOR WOULD NOT REMAIN IN THE UPWARD POSITION AND WOULD CONTINUOUSLY FALL INTO THE DRIVER'S VIEW OF THE ROADWAY. THE SUN VISOR WOULD HANG EXTREMELY LOW. THE CONTACT STATED THE BEEN FAILURE PRESENTED ITSELF SHORTLY AFTER PURCHASING THE VEHICLE. THE DEALER ADVISED THAT THE SUN VISOR WOULD NEED TO BE REPLACED BUT THE VEHICLE WOULD FIRST NEED TO BE DIAGNOSED. THE VEHICLE WAS NEITHER REPLACED NOR REPAIRED. THE FAILURE MILEAGE WAS 44,000 AND THE CURRENT MILEAGE WAS 82,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10346950August 2, 2010
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
WHILE TRAVELING IN 2004 CHEVROLET IMPALA, SPEEDOMETER NEEDLE WILL FREEZE AND NOT MOVE OR MOVE TO VARIOUS SPEEDS WHILE THE CAR IS TRAVELING AT A STEADY SPEED. THIS FAILURE IS OCCURRING ALMOST DAILY, AND STARTED AS A ONCE IN ABOUT A MONTH EPISODE. VEHICLE WILL NEED $900 WORTH OF REPAIRS TO FIX SPEEDOMETER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10346952August 2, 2010
EXTERIOR LIGHTING
2002 CHEVY IMPALA: TURN SIGNAL RANDOMLY STOPS FUNCTIONING: SOMETIMES WHEN LEVER IS PULLED SIGNAL WILL FUNCTION THEN JUST STOP, OTHER TIMES SIGNAL DOES NOT WORK AT ALL WHEN LEVER IS PULLED. PRESSING HAZARD BUTTON SEVERAL TIMES RETURNS TURN SIGNAL FUNCTIONALITY TEMPORARILY. THIS IS A SAFETY ISSUE! AN INTERNET SEARCH OF "2002 IMPALA TURN SIGNAL" ON GOOGLE SHOWS THAT THIS IS A COMMON PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10346717August 2, 2010
SERVICE BRAKES, HYDRAULIC
ABS SYSTEM MAKE GRINDING NOISE LIGHT COMES ON CAR IS HARD TO STOP AND IS DIGGING INTO NEW ROTORS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10346503July 31, 2010
TRACTION CONTROL SYSTEM, EQUIPMENT:MECHANICAL
MY 2002 CHEVY IMPALA 3.8L V-6 HAS A PROBLEM WITH THE TRACTION CONTROL ENGAGING WHEN BRAKING IN TURNS TO THE LEFT. THIS CAUSES THE BRAKES TO SLIP AND GRIND. A HUMMING SOUND CAN BE HEARD WHEN THIS OCCURS. THE TRACTION CONTROL AND SOMETIMES THE "CHECK ABS " LIGHT BECOMES ILLUMINATED AT THE SAME TIME. THE CAR HAS BEEN TAKEN TO A LOCAL CHEVY DEALER FOR REPAIR. BOTH RIGHT AND LEFT FRONT WHEEL HUB ASSEMBLIES WERE REPLACED. I REQUESTED A CHECK OF WIRING HARNESSES TO SEE IF THERE WAS DETERIORATION. NONE WAS APPARENTLY FOUND BY THE SHOP. I'M AFRAID TO DRIVE THIS CAR OR ALLOW OTHERS IN MY FAMILY TO DRIVE IT INCASE THE BRAKES CAN'T ENGAGE PROPERLY. FROM READING ONLINE ACCOUNTS OF OTHER DRIVERS, I AM NOT THE ONLY ONE WITH THIS PROBLEM WITH A CHEVROLET OF THIS MODEL. AFTER HAVING THE RIGHT FRONT HUB ASSEMBLY REPLACED, I THOUGHT IT WAS FIXED. THEN AFTER HAVING THE LEFT FRONT REPLACED AS WELL TO THE TUNE OF AROUND $500.00 A PIECE, I THOUGH THE PROBLEM WAS FIXED. NOT SO. WHERE DOES THIS END. I URGE YOU TO LOOK INTO A RECALL OF THIS MODEL AND HAVE GM ULTIMATELY FIX THIS PROBLEM AND AVOID ALLOWING FOR A POSSIBLE ACCIDENT WITH INJURIES OR DEATH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10346528July 31, 2010
ENGINE AND ENGINE COOLING, EQUIPMENT:MECHANICAL
INTAKE GASKET FAILURE. I NOTICED THAT THE ANTIFREEZE IN MY VEHICLE WAS OFTEN LOW, SO I TOOK THE VEHICLE TO GET DIAGNOSED. THE MECHANIC TOLD ME THAT I NEED TO GET THE INTAKE GASKET REPLACED AND THAT THIS WAS A COMMON PROBLEM ON IMPALA'S. HE STATED THAT ALL OF THESE VEHICLES WILL NEED TO HAVE THE GASKET REPLACED AND THAT GM IS AWARE THAT THIS IS A PROBLEM, BUT SINCE THEY HAVEN'T BEEN FORCED TO RECALL THE VEHICLES, THEN THEY'RE GOING TO REPLACE THE GASKETS. THIS IS QUITE AN EXPENSIVE REPAIR AND I CAN'T AFFORD TO COSTS AT THIS TIME. I CONTACTED GM FOR ASSISTANCE AND THEY STATED THAT THE MILEAGE ON MY CAR PREVENTS ME FROM BEING ABLE TO BE ASSISTED. I'M NOT SURE WHY THIS ISSUE HASN'T MADE IT AS A RECALL BECAUSE THE CARS WILL OVERHEAT AND ISN'T SOMETHING YOU NORMALLY EXPECT TO NEED TO GET FIXED ON A CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10346527July 31, 2010
ELECTRICAL SYSTEM, EQUIPMENT:ELECTRICAL:ANTI-THEFT DEVICES
HEADLIGHTS, TAILLIGHTS, INTERIOR LIGHTS WERE ALL FLASHING. THE CAR ALSO WOULD HAVE INCIDENTS WHERE IT WOULDN'T START AND I'D HAVE TO WAIT FOR 10 MINUTES TO RESTART. I WAS TOLD BY THE MECHANIC AT THE DEALERSHIP THAT THESE PROBLEMS WERE WELL KNOWN IN GM CARS AND WERE CAUSED BY THE BCM AND PASSLOCK SYSTEM. I WAS TOLD THAT INSTALLING A NEW BCM FOR $400 WOULD FIX THE PROBLEM. IMMEDIATELY, I NOTICED THAT THE FLASHING LIGHTS HAD STOPPED. A MONTH LATER, I WAS LEAVING A GROCERY STORE WHEN I TRIED TO START MY CAR AND IT WOULDN'T START. I HAD TO WAIT 10 MINUTES BEFORE IT WOULD RESTART. I CALLED THE DEALERSHIP SERVICE CENTER AND THEY TOLD ME THAT WHEN THIS HAPPENS, THE PASSLOCK SYSTEM IS RESETTING ITSELF AND THE ONLY REMEDY IS TO REPLACE THE BCM AGAIN. I HAD A 1 YEAR WARRANTY ON THE REPLACEMENT OF THE BCM, SO I TOOK IT TO THE DEALER THE NEXT DAY. THE CAR WOULDN'T DO IT WHEN THEY HAD IT, SO THEY WEREN'T ABLE TO DETERMINE THAT THE BCM WAS THE PROBLEM. I WAS NEVER ABLE TO GET IT REPLACED BECAUSE IT WOULDN'T HAPPEN WHILE AT THE DEALERSHIP. NOW THAT IT'S BEEN OVER A YEAR, THE NON-START ISSUE HAS BEEN HAPPENING WEEKLY. GM WILL NOT ASSIST WITH PAYING FOR ANOTHER BCM BECAUSE OF THE MILEAGE OF MY VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10346347July 30, 2010
LATCHES/LOCKS/LINKAGES, STRUCTURE:BODY:DOOR
2006 CHEVROLET IMPALA 8 MONTHS AGO THE LEFT BACK DOOR WOULD NOT OPEN, A COUPLE MONTHS LATER THE RIGHT BACK DOOR WILL NOT OPEN. I WAS UNABLE TO GET MY GRANDSON OUT OF THE CAR SEAT I HAD TO CLIMB OVER THE FRONT SEATS TO UNLOCK THE CAR SEAT UNDO THE SEAT BELT CLIMB BACK OVER AND THAN LIFT HIM OUT THROUGH THE FRONT SEAT. IF THERE WOULD HAVE BEEN AN ACCIDENT I WOULD NOT HAVE BEEN ABLE TO GET HIM OUT THROUGH THE BACK DOORS. THERE IS A SAFETY ISSUE WITH THIS PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10346122July 29, 2010
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
TL* THE CONTACT OWNS A 2004 CHEVROLET IMPALA. THE CONTACT STATED THE SPEEDOMETER FAILED. THE MANUFACTURER ADVISED THAT THEY WERE AWARE OF THE FAILURE AND OFFERED TO COVER PARTIAL COSTS OF THE REPAIR. THE DEALER REPLACED THE INSTRUMENT PANEL CLUSTER WITH A USED INSTRUMENT PANEL CLUSTER. THE FAILURE DID NOT RECUR. THE FAILURE MILEAGE WAS APPROXIMATELY 40,000 AND THE CURRENT MILEAGE WAS APPROXIMATELY 63,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10346123July 29, 2010
ELECTRICAL SYSTEM, EQUIPMENT, EQUIPMENT:ELECTRICAL, EQUIPMENT:ELECTRICAL:ANTI-THEFT DEVICES
WENT TO WORK AND WHEN I WENT TO LEAVE THE CAR WOULDN'T START- THOUGHT IT WAS THE BATTERY AND GOT A JUMP, WOULDN'T START. HAD THE CAR TOWED TO AUTO PLACE, AND THEY COULDN'T FIND ANYTHING WRONG, THEN AFTER THAT THE CAR HAS LEFT ME STRANDED AND UNABLE TO GET TO WORK ITS SHUT OFF WHILE DRIVING- THE SECURITY LIGHT WAS ON, AFTER THE MANY COMPLAINTS TO CHEVY- THEY WONT ASSIST WITH THE REPAIR OF THE PASS LOCK SECURITY SYSTEM FOR THE SIMPLE REASON ITS OUT OF WARRANTY. ITS NOT A MAINTENANCE ISSUE ITS A MECHANICAL ISSUE. ITS ALSO A SAFETY ISSUE. THE CAR JUST SHUTS OFF AS IF SOMEONE IS STEALING IT. HOW DANGEROUS- ON ROUTE 80 HIGHWAY OR ANY ROAD FOR THAT MATTER, YOUR CAR SHUTS OFF AND YOUR SMASHED FROM BEHIND WITH CARS PILED UP- SOMEONE WILL BE DEAD ANDMANY WILL BE SERIOUS HURT. OR BEING STRANDED ON A DARK COUNTRY ROAD WITH NO CELL RECEPTION. THIS IS A SAFETY ISSUE AND AFTER ALOT OF RESEARCH ON THIS PROBLEM- GM"S RESPONSE' SORRY WE CANT HELP YOU- TODAY TOYOTA RECALLED 412K CARS, BECAUSE OF STEERING ISSUE AND WAS A SAFETY ISSUE. NISSAN, TOYOTA, AND HONDA DIDN'T NEED BAILOUTS WHY BECAUSE THEY STAND BEHIND THEIR CARS UNLIKE GM- THIS IS A BIG ISSUE WITH HUNDREDS OF THOUSANDS OF PEOPLE COMPLAINING AND GM AS USUAL DOES NOTHING TO STAND BEHIND THEIR PRODUCTS. I WILL NEVER AGAIN PURCHASE A GM PRODUCT AS ITS A COMPLETE PIECE OF GARBAGE AND THE ONES WORKING FOR GM AREN'T ANY BETTER. LET GM SINK AND GO UNDER, THAT WAY AMERICANS WILL HAVE MORE RELIABLE TRANSPORTATION AND COMPANIES THAT ACTUALLY STAND BEHIND SAFETY ISSUES WITH THEIR CARS. IT AMAZES ME HOW GM CAN TAKE BAILOUTS- TO KEEPTHEM AFLOAT BUT WONT DO ANYTHING TO BACK THEIR VEHICLES, SOONER OR LATER THEY WILL SINK AND THEY WILL ALL BE SITTING THERE DUMBFOUNDED SCRATCHING THEIR HEADS WONDERING OH GEE WHAT HAPPENED, YOU DIDN'T STAND BEHIND YOUR CARS MORON THAT'S WHAT HAPPENED, AND PEOPLE WENT TO MORE RELIABLE COMPANIES. 13K FOR A 2002 IMPALA LS, GUESS ITS TIME TO TAKE IT TO THE JUNK YARD VERY UNSAFE AND NO PEACE OF MIND TO DRIVE THE GARBAGE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10346156July 29, 2010
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2002 CHEVROLET IMPALA. THE CONTACT STATED WHEN THE SECURITY LIGHT WOULD ILLUMINATE, THE VEHICLE WOULD NOT START. THE DEALER ADVISED THE CONTACT TO WAIT TEN MINUTES BEFORE RE-STARTING THE VEHICLE, BUT THE VEHICLE COULD ONLY BE DIAGNOSED WHILE THE FAILURE OCCURRED. THE DEALER ADVISED THAT THE COMPUTER CHIP POTENTIALLY WOULD NEED TO BE REPLACED BUT COULD NOT CONFIRM IF IT WOULD CORRECT THE FAILURE. THE FAILURE MILEAGE WAS 60,000 AND THE CURRENT MILEAGE IS 62,576. UPDATED 10/04/10. *LJ THE DEALER REPLACED THE IGNITION CYLINDER. UPDATED 10/05/10
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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