Chevrolet Impala Complaints

10,446 consumer complaints on file.

#10365631November 14, 2010
ELECTRICAL SYSTEM
2002 IMPALA "PASSKEY" SYSTEM FAILS... NO START CONDITION, LEAVES DRIVER AND PASSENGERS STRANDED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10365540November 13, 2010
ELECTRICAL SYSTEM
MY 03 IMPALA SOME TIMES WON'T START. I HAVE ALREADY GOT IT FIXED FROM DEALER AND AS SOON AS IT RAN OUT OF WARRANTY, IT STARTED TO HAVE THE SAME PROBLEM, WHICH WAS FIXED 6 MONTHS EARLIER BY THE DEALER. GM WON'T HELP AND I AM STUCK SOME TIMES, WITH THE CAR BEING LEFT ABOUT TWO TO THREE TIMES IN SHOPPING MALLS. NEED SOME HELP FROM GM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10365414November 12, 2010
ELECTRICAL SYSTEM
INTERMITTENT PASSLOCK FAILURE CAUSED CAR NOT TO START HAVE TO WAIT 20-30 MINUTES TO START MY CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10365429November 12, 2010
EXTERIOR LIGHTING:HAZARD FLASHING WARNING LIGHTS:SWITCH
TL*THE CONTACT OWNS A 2003 CHEVROLET IMPALA. THE CONTACT WAS DRIVING AT NIGHT APPROXIMATELY 25 MPH WITH THE HEADLIGHTS ON. SUDDENLY, THE HEADLIGHTS BECAME INOPERATIVE. THE SPEED RATE WAS REDUCED AND THE HI-BEAMS WERE ACTIVATED. THE VEHICLE WAS ABLE TO CONTINUE IN OPERATION. THE CONTACT HAD CONCERN OF THE POTENTIAL SAFETY HAZARD. THE FAILURE MILEAGE WAS APPROXIMATELY 57,000. UPDATED 01/28/11*LJ THE MULTI-FUNCTION SWITCH WAS REPLACED. UPDATED 03/23/11
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10365361November 11, 2010
TIRES, TIRES:TREAD/BELT
SEVERE TIRE WEAR. 2008 CHEVY IMPALA WITH GOODYEAR INTEGRITY TIRES. HAD TO HAVE ALL FOUR TIRES REPLACED AT 33,000 MILES, MIND YOU THESE ARE 50,000 MILES TIRES THAT HAVE BEEN ROTATED AND KEPT AT THE RECOMMENDED PSI. THEY ARE SEVERELY WORN ON THE INNER AND OUTER EDGES AND CAN SEE THE WEAR BARS. WAS TOLD BY THE DEALERSHIP THAT THE TIRES TO BEGIN WITH ARE JUNK! I HAD NO CHOICE BUT TO REPLACE THEM BEING THAT THIS CAR IS A LEASE AND ONLY HAVE 4 MONTHS LEFT WITH IT TILL THE TURN IN DATE. THE UNNAMED TIRE STORE TOLD ME THAT I NEED AN ALIGNMENT BUT THE DEALERSHIP THAT MY CAR GOES TO NEVER SAID ANYTHING ABOUT NEEDING THE ALIGNMENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10365251November 10, 2010
ELECTRICAL SYSTEM
TL*THE CONTACT OWNS A 2004 CHEVROLET IMPALA SS. THE CONTACT STATED THAT WHILE PUTTING THE CAR IN REVERSE THAT THE VEHICLE STALLED. SHE WAS ABLE TO RESTART THE VEHICLE. THE SECURITY LIGHT ILLUMINATED ON THE INSTRUMENTAL PANEL ON DIFFERENT OCCASIONS PRIOR TO THE FAILURE. THE DEALER WAS CONTACTED AND INFORMED HER THAT THE SECURITY SYSTEM WAS UNABLE TO RECOGNIZE THAT THE KEY WAS IN THE IGNITION. THE FAILURE MILEAGE WAS 85,000. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10365075November 9, 2010
STEERING
TL*THE CONTACT OWNS A 2005 CHEVROLET IMPALA. THE CONTACT STATED THAT THE STEERING BECAME LOOSE AND THE CONTACT COULD HEAR A NOISE WITHIN THE STEERING COLUMN. THE VEHICLE HAD NOT BEEN INSPECTED OR REPAIRED. THE FAILURE BEGAN INTERMITTENTLY BUT PROGRESSED AND WAS NOT AN EVERYDAY OCCURRENCE. THE FAILURE MILEAGE WAS APPROXIMATELY 29,000 AND THE CURRENT MILEAGE WAS APPROXIMATELY 40,000. UPDATED 02/03/11*LJ THE DEALER DETERMINED THERE WAS AN INTERNAL FAILURE WITH THE INTERMEDIATE STEERING SHAFT. UPDATED 03/18/11*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10365113November 9, 2010
EXTERIOR LIGHTING
TL*THE CONTACT OWNS A 2003 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING 5 MPH AND MAKING A LEFT TURN, THE HEAD LIGHTS SUDDENLY SHUT OFF. THE HEADLIGHTS THEN ILLUMINATED WHEN THE CONTACT DROVE UP A HILL BUT THEN TURNED OFF AGAIN WHEN A TURN WAS MADE. THE DEALER STATED THAT THEY COULD NOT DIAGNOSE THE FAILURE. THE VEHICLE HAD NOT BEEN REPAIRED. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS APPROXIMATELY 60,000 AND THE CURRENT MILEAGE WAS APPROXIMATELY 82,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10365119November 9, 2010
TRACTION CONTROL SYSTEM
IT HAS BEEN GOING ON FOR A COUPLE OF MONTHS. IT IS NOTICEABLE WHEN I AM TURNING RIGHT OR LEFT OR PULLING OUT FROM BEING PARELLEL PARKED, THE ENGINE MAKES A GRINDING NOISE, IT BECOMES SLUGGISH AND THE SERVICE TRACTION SYSTEM AND THE TRAC OFF LIGHTS COME ON. ONCE I STRAIGHTEN THE WHEEL, THE NOISE STOPS AND LIGHTS GO OFF. WHEN I AM TURNING EITHER RIGHT OR LEFT AND NEED TO BRAKE, IT DOES THE SAME THING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10365122November 9, 2010
TRACTION CONTROL SYSTEM
IT HAS BEEN GOING ON FOR A FEW MONTHS NOW. IT IS MORE NOTICEABLE WHEN I AM TURNING RIGHT OR LEFT OR PULLING AWAY FROM THE CURB WHERE I AM PARELLEL PARKED. THE ENGINE MAKES A WHIRRING SOUND, THE ENGINE BECOMES SLUGGISH AND THE SERVICE TRACTION SYSTEM AND TRAC OFF LIGHTS COME ON. ONCE I STRAIGHTEN THE WHEEL, THE NOISE STOPS AND THE LIGHTS GO OFF. IT ALSO OCCURS WHEN I AM TURNING RIGHT OR LEFT WHERE I NEED TO BREAK AS I AM TURNING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10365162November 9, 2010
ENGINE AND ENGINE COOLING
TL*THE CONTACT OWNS A 2002 CHEVROLET IMPALA. THE CONTACT APPROACHED THE PARKED VEHICLE AND SMELLED A STRONG BURNING ODOR COMING FROM UNDERNEATH THE HOOD. THE HOOD WAS RELEASED AND THE ENGINE COMPARTMENT WAS COMPLETELY MELTED. THERE WERE NO FLAMES. THE VEHICLE WAS TOWED TO THE DEALER WHERE THEY ADVISED THAT THERE WAS A RECALL ASSOCIATED WITH THE NHTSA CAMPAIGN ID NUMBER 09V116000 (ENGINE AND ENGINE COOLING). THE VEHICLE WAS BEYOND REPAIR DUE TO THE FIRE. THE CONTACT DID NOT RECEIVE A RECALL NOTIFICATION. THE MANUFACTURER WAS NOTIFIED AND THEY WERE UNABLE TO PROVIDE FURTHER ASSISTANCE. THE FAILURE MILEAGE WAS 139,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10364970November 8, 2010
STRUCTURE:BODY:HOOD:HINGE AND ATTACHMENTS
TL* THE CONTACT OWNS A 2004 CHEVROLET IMPALA. THE CONTACT STATED THAT THE HOOD STRUT FRACTURED FROM THE VEHICLE. THE HOOD CAME DOWN ON THE CONTACTS HEAD AND CAUSED INJURY. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS ADVISED THAT THE STRUT WOULD NEED REPLACING. THE CONTACT STATED THAT THE STRUT HAD BEEN REPLACED TWICE PRIOR TO THE MOST RECENT FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 58,000 AND THE CURRENT MILEAGE WAS APPROXIMATELY 70,000.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10365026November 8, 2010
ELECTRICAL SYSTEM:STARTER ASSEMBLY
TL* THE CONTACT OWNS A 2002 CHEVROLET IMPALA. THE CONTACT STATED THAT THE SECURITY WARNING LIGHT WAS ILLUMINATED AND THE STARTER FAILED. THE DEALER INSPECTED THE CHARGING SYSTEM AND DETERMINED THAT THE STARTER HAD A DEFECTIVE SOLENOID. THE DEALER REPLACED THE STARTER AND CLEANED THE CABLES. THE CONTACT STATED THAT SHORTLY AFTER REPAIRS, THE SECURITY WARNING LIGHT WAS ILLUMINATED AGAIN AND THE VEHICLE WOULD NOT START. THE CONTACT BELIEVED THERE WAS A CONNECTION BETWEEN THE SECURITY WARNING LIGHT AND THE VEHICLE FAILURE AND STATED THAT THE FAILURE WAS A RISK TO SAFETY. THE FAILURE MILEAGE WAS 72,013 AND THE CURRENT MILEAGE WAS 72,030.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10364309November 7, 2010
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
SPEEDOMETER WAS GIVING ERRATIC READINGS AND NOW HAS STOPPED WORKING ALL TOGETHER. I REPLACED SPEED SENSOR AND IT DID NOT HELP. I HAVE TO LOOK AT GPS TO FIND SPEED OR ESTIMATE BASED ON FLOW OF TRAFFIC. THIS APPEARS TO BE A COMMON ISSUE BASED ON THE COMPLAINTS I HAVE SEEN ON INTERNET AND GM SHOULD REPLACE THE SPEEDOMETER/INSTRUMENT CLUSTER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10363870November 3, 2010
AIR BAGS, SEAT BELTS
TL*THE CONTACT RENTED A 2009 CHEVROLET IMPALA. WHILE DRIVING APPROXIMATELY 45 MPH ANOTHER VEHICLE CRASHED INTO HER AND NONE OF THE AIR BAGS DEPLOYED. THE SEAT BELTS ALSO DID NOT SECURELY HOLD ANY OF THE PASSENGERS. THE POLICE APPEARED ON THE SCENE AND 4 MAJOR INJURIES WERE REPORTED. ALL 4 PASSENGERS WERE TAKEN TO THE HOSPITAL TO HAVE THEIR INJURIES TREATED. THE VEHICLE WAS DESTROYED AND TOWED TO AN INDEPENDENT REPAIR SHOP. SHE WAS NOT SURE IF THE VEHICLE WAS EVER EXAMINED FOR THE CAUSE OF FAILURE. THE FAILURE AND CURRENT MILEAGES WERE 12,000.
Crash:
Yes
Fire:
No
Injuries:
4
Deaths:
0
#10363883November 3, 2010
ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:CONTROL MODULE
MY ENGINE WOULDNT START BECAUSE OF THE PASSLOCK SECURITY SYSTEM CHEVY HAD IN THE 2004 IMPALA. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10363686November 2, 2010
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2004 CHEVROLET IMPALA. THE CONTACT STATED THE TEMPERATURE GAUGE FAILED AND THE INDICATOR GAUGE FRACTURED. THE GAUGE WAS IN THE OPPOSITE DIRECTION. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND WAS TOLD THAT THE INSTRUMENT PANEL CLUSTER HAD FAILED. THE VIN WAS NOT AVAILABLE. THE FAILURE AND CURRENT MILEAGE WAS 56,300.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10363696November 2, 2010
STEERING
I HAD A NEAR ACCIDENT WHEN THE POWER STEERING LINE FAILED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10363726November 2, 2010
STEERING
TL* THE CONTACT OWNS A 2006 CHEVROLET IMPALA. THE CONTACT NOTICED A CLUNKING SOUND WHEN SHE TURNED THE STEERING WHEEL TO THE RIGHT. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS INFORMED THAT THE INTERMEDIATE STEERING SHAFT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT CALLED THE MANUFACTURER AND WAS TOLD THAT SOMEONE WOULD CALL HER BACK WITH A RESPONSE. THE CURRENT AND FAILURE MILEAGE WAS APPROXIMATELY 15,900.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10363733November 2, 2010
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2004 CHEVROLET IMPALA. WHILE DRIVING APPROXIMATELY 20 MPH, THE CONTACT OBSERVED THAT THE SPEEDOMETER DISPLAYED AN INACCURATE READING OF 65 MPH. THE CONTACT WAS IN THE PROCESS OF TAKING THE VEHICLE TO THE DEALER FOR DIAGNOSIS AND REPAIRS. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS APPROXIMATELY 32,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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