Cadillac Escalade Complaints

1,865 consumer complaints on file.

#10959460March 7, 2017
AIR BAGS
TAKATA RECALL,THE DEALER WOULDN'T GIVE ME A CORRECT TRADE IN VALUE BECAUSE OF THE AIRBAG RECALL.CAN A DEALER PUT A TAKATA RECALL CAR ON THEIR LOT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10958405March 3, 2017
FUEL/PROPULSION SYSTEM
THE STRONG ODOR OF. FUEL INSIDE AND OUTSIDE OF THE VEHICLE. STRONG WHEN DRIVING. WE FIND NO GAS ON THE GROUND LEAKING. WE HAVE MADE SURE THE GAS CAP IS SECURE. IT IS GETTING 14MPG.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10957350February 27, 2017
AIR BAGS
TAKATA RECALL BOUGHT THE 2007 ESCALADE FROM MCARTHY-MORSE CHEVROLET IN OVERLAND PARK KANSAS ON OCTOBER 13,2016. WE WERE SHOWED A CARFAX THAT WAS CIEAN WITH NO RECALLS.THE TAKATA AIRBAG RECALL BEGAN IN MAY 2016.WHEN WE TRIED TO TRADE THE VEHICLE IN THE SAME DEALER SAID THEY DID NOT WANT TO TRADE FOR THE VEHICLE BECAUSE THERE WAS NO FIX FOR THE PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10954997February 16, 2017
UNKNOWN OR OTHER
WE PURCHASED THE VEHICLE IN MAY AND NOTICED THE FIRST CRACK A FEW MONTHS LATER AND THIS MORNING FEB 16 2017 I SEE THE 2ND CRACK. I AM AFRAID IF I HAVE A WRECK, THE PIECE IS GOING TO FLY OFF AND DAMAGE AIRBAG OR SLICE THE FACE OF THE DRIVER. PLEASE FIX THIS ISSUE!!!! THE VEHICLE WAS STATIONARY WHEN CRACKS FORMED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10954845February 15, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 CADILLAC ESCALADE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10953825February 10, 2017
WHEELS
TIRES LOSING AIR DUE TO POOR CHROMING PROCESS, AKA PAINT ON RIMS, FAKE CHROME PAINT IS PEELING OFF ON INSIDE OF RIMS, (SINCE GM DOESN'T LIKE TO RUSTCOAT ANY OF THEIR PARTS TO SAVE A COUPLE $) CAUSING TIRES NOT TO SEAL TO RIM, AS WELL VALVE STEM HOLE IS NO LONGER ROUND DUE TO FLAKING PAINT AND AIR IS ESCAPING HERE AS WELL. THIS COULD LEAD TO TIRE BLOWOUTS AND PROBABLY HAS, AND WAS PROBABLY BLAMED ON THE TIRE OR ROAD HAZARDS THAT WEREN'T THERE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10950213February 8, 2017
AIR BAGS
I HAS BEEN OVER A YEAR SINCE THE RECALL AND GM STATES THAT THEY DON'T HAVE A REMEDY. WHY? WHEN WILL THE REMEDY BE AVAILABLE? WHY HAVE A RECALL IF YOU CAN'T REMEDY THE PROBLEM. SIMPLY REPLACE THE ITEM!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10950153February 7, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 CADILLAC ESCALADE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10947281January 24, 2017
AIR BAGS
THE AIR BAG LIGHT HAS BEEN ON THE DASH FOR SEVERAL MONTHS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10945772January 17, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 CADILLAC ESCALADE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V383000 (AIR BAGS); HOWEVER, THE REMEDY WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE VIN WAS UNKNOWN. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10945238January 14, 2017
AIR BAGS, SEAT BELTS
AIRBAG LIGHT IS ON AND DEALER STATED IT HAS SOMETHING TO DO WITH THE SEAT BELT (DIVER SIDE) ALSO THE CADILLAC ESCALADE FROM THE PAST AND PRESENT YEARS HAVE A AIRBAG AND SEATBELT ISSUE AND I BELIEVE MY VEHICLE HAS THE SAME ISSUE. BUT NO ONE WILL LISTEN PLEASE LOOK INTO THE ISSUE WITH MY VEHICLE PLEASE HELP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10945125January 13, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 CADILLAC ESCALADE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V383000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10944125January 10, 2017
SEATS
TL* THE CONTACT OWNS A 2004 CADILLAC ESCALADE. WHILE DRIVING 65 MPH, REAR PASSENGER SEAT BECAME HOT AND CAUGHT ON FIRE. THE CONTACT WAS ABLE TO PULL OVER AND EXTINGUISH THE FIRE. THERE WERE NO INJURIES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS NOT DESTROYED, ONLY THE SEAT. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 232,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10943747January 9, 2017
AIR BAGS
TAMARA RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10940317January 7, 2017
SERVICE BRAKES, ENGINE
BRAKE AND GAS PEDALS MOVED ON THEIR OWN WITHOUT BEING COMMANDED. HAPPENED SEVERAL TIMES, VEHICLE NOT MOVING AT THE TIME. TOOK TO THE DEALER AND THEY OBSERVED IT. COULD NOT FIND THE PROBLEM, SENT ME AWAY. HAPPENED AGAIN AND DEALER ORDERED A SENSOR TO BE INSTALLED WHEN IT COMES IN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10939280January 3, 2017
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2004 CADILLAC ESCALADE. WHILE DRIVING VARIOUS SPEEDS, THE CONTACT WAS UNABLE TO READ THE SPEEDOMETER AND THE GAUGES DISPLAYED THE INCORRECT SPEED, FUEL, AND RPM INFORMATION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS APPROXIMATELY 120,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10935606December 16, 2016
STEERING
ELECTRONIC POWER STEERING CONTROL MODULE AND THE STEERING RACK & PINION (PART NUMBER 20870559). LESS THAN ONE MONTH AFTER PURCHASING THIS VEHICLE I WAS TURNING LEFT TO MANEUVER OUT OF A TIGHT SPOT AND THE VEHICLE CHIMED, GAVE AN ALERT, AND MY STEERING BECAME MANUAL. IT SPENT SEVERAL WEEKS IN THE SHOP BECAUSE THE PART WAS UNAVAILABLE LOCALLY AND HAD TO BE SHIPPED IN FROM CANADA. REPAIRED AND HAD LESS THAN A WEEK AND LOST CONTROL AGAIN. THIS TIME I WAS BACKING OUT OF MY DRIVEWAY AND TURNING TO LEAVE - SAME PROCESS. WHAT IF I WAS TURNING ON A CURVE GOING 70? WHAT IF I WAS USING CRUISE? WHAT IS I HAD A SHARP CURVE THAT POPPED UP AND I LOST CONTROL? READING SIMILAR RECALLS FROM 2004 AND 2014 OF STEERING ISSUES. I BELIEVE THIS VEHICLE WAS OVERLOOKED IN THE RECALL AND CAN CAUSE SERIOUS ISSUES IF NOT DISCOVERED. HAVE BEEN WITHOUT A CAR FOR A MONTH. TOO MANY SIMILARITIES TO THE PREVIOUS RECALLL NOT TO BE INCLUDED!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10934924December 13, 2016
UNKNOWN OR OTHER, ENGINE AND ENGINE COOLING
IN THE EARLY HOURS OF AUGUST 15TH 2016 MY CADILLAC ESCALADE 2016, VIN [XXX], CAUGHT FIRE WHILE STAYING PARKED (STATIONARY) ALL NIGHT. AS PER THE PICTURES TAKEN BY THE NEIGHBORS, THE ESCALADE TUNED INTO A HUGE FIRE BALL AND BURNED THE TRUCK DOWN TO ASHES. IT ALSO BURNED DOWN TWO OTHER CARS PARKED BEHIND IT AND THE ADJACENT HOUSE ON FIRE. AS PER THE MONTGOMERY COUNTY (MARYLAND) FIRE DEPARTMENT, ARSON WAS RULED OUT AND MOST LIKELY CAUSED BY INTERNAL MECHANICAL ISSUES. (FIRE DEPARTMENT REPORT NUMBER [XXX]). INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10930351December 7, 2016
AIR BAGS
TL* THE CONTACT OWNS A 2007 CADILLAC ESCALADE EXT. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCE A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10928799November 30, 2016
STRUCTURE:BODY, AIR BAGS, ENGINE
TL* THE CONTACT OWNS A 2007 CADILLAC ESCALADE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. WHILE DRIVING APPROXIMATELY 65 MPH, THE CONTACT CRASHED INTO A DEER THAT RAN OUT IN THE ROAD. THE DEER STRUCK THE VEHICLE'S WINDSHIELD. THE AIR BAGS DID NOT DEPLOY. THE VEHICLE WAS TOWED. A POLICE REPORT WAS FILED. THERE WERE NO INJURIES. THE VEHICLE WAS TAKEN TO A BODY SHOP AND THE BUMPER, FOG LAMPS, TOW BRACKET COVER, AIR DEFLECTOR, FAN MOTORS, AND RADIATOR WERE REPAIRED. THE CONTACT STATED THE ENGINE WARNING INDICATOR ILLUMINATED AND THE LIFTER WAS MALFUNCTIONING. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND SEVERAL OTHER THINGS WERE REPAIRED ON THE VEHICLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 140,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 01/11/2017*CT UPDATED 7/12/18*JB *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0

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