Cadillac Escalade Complaints

1,865 consumer complaints on file.

#10927792November 25, 2016
AIR BAGS
THE LIGHT ON THE DASH TELL ME THE AIRBAG ON THE PASSENGER SIDE IS NOT WORKING TO PROTECT THE PASSENGER SHOULD THERE,BE A HEAD ON COLLISION
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10927024November 18, 2016
AIR BAGS
TL* THE CONTACT OWNS A 2011 CADILLAC ESCALADE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10926357November 16, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 CADILLAC ESCALADE. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS) WAS RECEIVED IN JULY OF 2016. AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE PROVIDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10926170November 15, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 CADILLAC ESCALADE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10925728November 14, 2016
STRUCTURE:BODY
CRACKED DASH- DRIVER'S SIDE, COMPLETELY CRACKED AND SEPARATED, FROM STEERING WHEEL SIDE TO WINDSHIELD. THE DASH CRACKED IN SECOND PLACE A FEW DAYS AGO, ALONG SIDE OF THE MAIN CRACK. VERY FLIMSY MATERIAL AND CREATES A NOISE WHEN DRIVING. THE DASH HAS STARTED TO LIFT AND SEPARATE AT THE LARGER CRACK AND THIS IS CAUSING A GLARE IN THE WINDSHIELD WHEN THE SUN IS OUT WHILE DRIVING(VERY DANGEROUS!). THIS IS A SAFETY HAZARD BECAUSE OF THE GLARE AND THE POTENTIAL OF BROKEN DASH FRAGMENTS THAT COULD CAUSE INJURY OR EVEN A FATALITY IF THE AIRBAGS ARE DEPLOYED. THIS IS A POOR DESIGN THAT COULD CAUSE SERIOUS INJURIES AND EVEN DEATH!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10925215November 9, 2016
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2009 CADILLAC ESCALADE. WHILE DRIVING VARIOUS SPEEDS WITH THE ACCELERATOR PEDAL DEPRESSED, THE VEHICLE STALLED WITHOUT WARNING. THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE FUEL SYSTEM CONTROL MODULE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS THEN TOWED TO THE DEALER, BUT WAS NOT REPAIRED. THE MANUFACTURER STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 09V154000 (FUEL SYSTEM, GASOLINE). THE FAILURE MILEAGE WAS 89,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10923863November 2, 2016
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2000 CADILLAC ESCALADE. THE CONTACT STATED THAT THERE WAS AN ABNORMAL FUEL ODOR IN THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE FUEL INJECTION SYSTEM NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS APPROXIMATELY 99,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10920566November 1, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 CADILLAC ESCALADE. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED FOR MONTHS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V383000 (AIR BAGS). THE DEALER AND MANUFACTURER WERE CONTACTED SEVERAL TIMES, BUT WERE UNABLE TO DETERMINE WHEN THE REMEDY AND PARTS WOULD BE SUPPLIED. THE FAILURE MILEAGE WAS NOT AVAILABLE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10919636October 27, 2016
WHEELS:RIM
A1 INCOMING EMAIL: FROM CONSUMER RE GM REPLACEMENT OEM WHEELS USA VS INDIA. *SMD 2007 CADILLAC ESCALADE. THE CONSUMER RECENTLY REPLACED THE FACTORY 22 INCH RIMS ON HIS VEHICLE. THE CONSUMER DECIDED TO GO WITH A MUCH LESS EXPENSIVE REPLICA VERSION. HOWEVER, THE REPLACEMENT RIMS APPEARED TO BE OF SIGNIFICANTLY LESS QUALITY THAN THE ORIGINAL RIMS. WHEN THE CONSUMER HIT A POTHOLE, PART OF THE RIM SHEARED OFF. THE ORIGINAL RIMS WERE STAMPED GM USA AND THE REPLACEMENT RIMS WERE STAMPED GM INDIA. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10918019October 22, 2016
AIR BAGS
TAKATA RECALL GM IS NOT PROVIDING REPLACEMENT AIRBAGS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10917865October 21, 2016
STRUCTURE:BODY, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2002 CADILLAC ESCALADE. WHILE DRIVING, SMOKE APPEARED FROM THE LIGHTER AREA. THE CONTACT TURNED OFF THE VEHICLE AND FOUND A PENNY IN THE LIGHTER AREA. THE VEHICLE CAUGHT FIRE. THE CONTACT STATED THAT THE VEHICLE'S CHANGE HOLDER WAS POSITIONED IN A MANNER WHERE CHANGE COULD FALL INTO THE LIGHTER COMPARTMENT. THE CONTACT STATED THAT THE DASHBOARD, SEATS, AND ELECTRICAL WIRING WERE BURNED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OPENED A CASE. THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10917597October 20, 2016
STRUCTURE
CRACKED DASH- DRIVER'S SIDE, COMPLETELY CRACKED AND SEPARATED, FROM STEERING WHEEL SIDE TO WINDSHIELD. CRACKED IN SECOND PLACE A FEW DAYS AGO, OFF THE MAIN CRACK. VERY FLIMSY MATERIAL AND CREATES A NOISE WHEN DRIVING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10915892October 13, 2016
AIR BAGS
TL* THE CONTACT OWNS A 2005 CADILLAC ESCALADE. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED. THE CONTACT WAS ADVISED THAT THERE WAS NO RECALL RELATED TO THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 64,977.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10913723October 4, 2016
AIR BAGS
TAKATA RECALL: WHY HASN'T THIS BEEN RESOLVED? THE ISSUE WAS IDENTIFIED IN MAY, 2016!!! WHAT ARE THE CADILLAC FOLKS DOING TO ANSWER THIS DANGER? THIS DELAY IS UNACCEPTABLE, AND, SHOULD I, OR ANYONE DRIVING MY CAR, BECOME INVOLVED IN AN ACCIDENT WHERE ADDITIONAL DAMAGE(S) OR HARM OCCURS DUE TO RUPTURE OF THE AIRBAG INFLATORS, I WILL TAKE ALL LEGAL ACTION NECESSARY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10911233October 3, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 CADILLAC ESCALADE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V383000 (AIR BAGS). THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10908593September 21, 2016
UNKNOWN OR OTHER
LOW OIL PRESSURE SHUT ENGINE OFF LIGHT KEEPS FLASHING AND DINGING. STOPS SOMETIMES AND STARTS BACK WHILE DRIVING ON CITY STREET.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10907993September 19, 2016
VEHICLE SPEED CONTROL, UNKNOWN OR OTHER
DRIVING OUR 2015 ESCALADE ON I-45 JUST NORTH OF HUNTSVILLE, TX ABOUT 11:30 AM. DRIVING WITH CRUISE CONTROL ON AT SPEED LIMIT OF 75 MPH. THERE WAS A PEEP, CAR RAPIDLY DECELERATED TO BELOW 50, AND LOW TIRE PRESSURE LIGHT CAME ON. IF SOMEONE HAD BEEN CLOSE BEHIND ME, WE WOULD HAVE BEEN HIT BEFORE I COULD HAVE REACTED. PULL OFF ON AN EXIT AND CALLED CADILLAC SERVICE ADVISER IN HUNTSVILLE. NO HELP. LOOKED AT TIRES AND THEN CONFIRMED TIRE AIR PRESSURE WAS NORMAL ON INSTRUMENT PANEL DISPLAY. SPENT TIME TRYING TO FIGURE OUT WHAT HAD HAPPENED. CRUISE CONTROL WOULD NOT WORK WHILE DRIVING ON SIDE ROAD, WARNING LIGHT STAYED ON BUT INFO DISPLAY SHOWED ALL TIRES AT 37 LBS. PULLED OFF ROAD AGAIN, STOPPED CAR, TURNED ENGINE OFF, WAITED A MINUTE, AND TURNED ENGINE BACK ON. EVERYTHING WAS NORMAL. NO WARNING LIGHT FOR TIRES AND CRUISE CONTROL WORKED. THIS ISSUE IS POTENTIAL KILLER DUE TO RAPID DECELERATION AND DANGER OF REAR END COLLISION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10907152September 16, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 CADILLAC ESCALADE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS). THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10906909September 15, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 CADILLAC ESCALADE. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS) WAS RECEIVED IN JULY OF 2016. AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE PROVIDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10904722September 8, 2016
TIRES:SIDEWALL
TL* THE CONTACT OWNS A 2008 CADILLAC ESCALADE EQUIPPED WITH NEXEN ROADIAN HP TIRES, SIZE: 285/45R22. WHILE INSTALLING TIRES ON THE VEHICLE AND INFLATING THEM, THE TIRE SIDEWALLS EXPLODED. THE CONTACT STATED THAT THE TIRES WERE REPLACEMENT TIRES. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE VEHICLE FAILURE MILEAGE WAS 150,000 AND THE APPROXIMATE TIRE FAILURE MILEAGE WAS 0.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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