Buick Lucerne Complaints

943 consumer complaints on file.

#10410508July 5, 2011
STEERING:HYDRAULIC POWER ASSIST:HOSE, PIPING, AND CONNECTIONS
TL* THE CONTACT OWNS A 2006 BUICK LUCERNE. THE CONTACT STATED THAT WHILE DRIVING AT ANY SPEED, SHE HEARD A GRINDING NOISE COMING FROM THE STEERING COLUMN. THE VEHICLE WAS TAKEN TO AN INDEPENDENT REPAIR SHOP WHERE THE CONTACT WAS INFORMED THAT POWER STEERING FLUID WAS LEAKING FROM THE VEHICLE. THE VEHICLE WAS REPAIRED. AN AUTHORIZED DEALER WAS THEN NOTIFIED, AND THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 06V105000 (STEERING:HYDRAULIC POWER ASSIST:HOSE, PIPING, AND CONNECTIONS). THE FAILURE MILEAGE WAS 56,209. UPDATED 07/29/11*LJ THE POWER STEERING HOSE WAS CRIMPED. UPDATED 08/01/11
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10408050June 22, 2011
TIRES:VALVE
2007 BUICK LUCERNE. CONSUMER WRITES IN REGARDS TO A DEFECTIVE WHEEL *TGW THE CONSUMER STATED THE VALVE WAS LEAKING. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10408054June 22, 2011
STRUCTURE
2010 BUICK LUCERNE. CONSUMER WRITES IN REGARDS TO THE REFLECTION OF THE DASHBOARD IN THE WINDSHIELD *TGW
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10407622June 20, 2011
SERVICE BRAKES, HYDRAULIC
NEW BUICK LUCERNE DOES NOT HAVE ROOM FOR A SIZE 12 SHOE TO PROPERLY OPERATE THE BRAKE PEDAL. THE DEALER SAYS THAT THE PANEL UNDER THE DASHBOARD IS IN THE CORRECT POSITION. THE PROBLEM WAS NOT CORRECTED. AT TIMES, THE SITUATION PREVENTS PROPER APPLICATION OF THE BRAKES. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10407619June 20, 2011
VISIBILITY
NEW BUICK LUCERNE DRIVER SIDE MIRROR DOES NOT COVER BLIND SPOTS. DEALER SAYS IT WORKS AS DESIGNED, AND "TO BE HONEST, YOU ARE NOT THE FIRST TO COMPLAIN ABOUT IT". IT WAS NOT CORRECTED. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10405919June 10, 2011
STRUCTURE
TL*THE CONTACT OWNS 2006 BUICK LUCERNE. THE CONTACT STATED THE FRONT DRIVERS SIDE DOOR HANDLE FRACTURED FROM THE VEHICLE. IN ORDER TO ENTER THE VEHICLE, THE CONTACT HAD TO USE THE FRONT PASSENGER DOOR. THE CONTACT ALSO STATED THAT THE FRONT PASSENGER SIDE DOOR PREVIOUSLY EXPERIENCED THE SAME FAILURE. THE FAILURE MILEAGE WAS 60,100. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10402835May 26, 2011
ELECTRICAL SYSTEM:IGNITION
TL*THE CONTACT OWNS A 2006 BUICK LUCERNE. WHILE THE VEHICLE WAS PARKED THE CONTACT WAS UNABLE TO REMOVE THE KEY FROM THE IGNITION. THE CONTACT STATED THE GEAR SHIFT HAD TO BE MOVED BACK AND FORTH BETWEEN GEARS AND EVENTUALLY THE KEY COULD BE REMOVED. THE FAILURE BEGAN TO OCCUR INTERMITTENTLY AND OVER TIME OCCURRED MORE FREQUENTLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIANS STATED A SHIFT MECHANISM NEEDED TO BE ADDED TO THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 43,000. UPDATED 07/18/11
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10401513May 18, 2011
SUSPENSION:FRONT
VEHICLE DRIVER COMPLAINED OF SQUEAKING SOUND FROM LEFT FRONT OF VEHICLE. INSPECTED VEHICLE AND DISCOVERED LEFT FRONT STRUT ASSEMBLY HAD COLLAPSED. THE STRUT HOUSING FAILED AT THE COIL SPRING SUPPORT ALLOWING THE STRUT HOUSING TO CONTACT THE TIRE WEARING THE TREAD ON THE TIRE BELOW MINIMUM SAFETY SPECIFICATIONS. VEHICLE IS EQUIPPED WITH MAGNETIC RIDE SUSPENSION. STRUT ASSEMBLY HAD TO BE REPLACED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10399627May 9, 2011
ELECTRICAL SYSTEM, POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:COLUMN SHIFT
TL*THE CONTACT OWNS A 2006 BUICK LUCERNE. THE CONTACT WAS UNABLE TO REMOVE THE KEY FROM THE IGNITION OR TURN THE KEY TO START THE VEHICLE. THE FAILURE BEGAN TO RECUR INTERMITTENTLY. THE CONTACT STATED THE GEAR SHIFT LEVER HAD TO BE MOVED BACK AND FORTH BETWEEN VARIOUS GEARS BEFORE REMOVING THE KEY FROM THE IGNITION. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE TECHNICIANS STATED THE BATTERY NEEDED TO BE REPLACED. THE BATTERY WAS REPLACED BUT THE FAILURE CONTINUED. THE DEALER WAS CONTACTED A SECOND TIME AND THE CONTACT WAS INFORMED THE GEAR SHIFT SWITCH IN THE STEERING COLUMN NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 38,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10397437April 25, 2011
LATCHES/LOCKS/LINKAGES
2006 BUICK LUCERNE - VEHICLE REAR DOORS WILL NOT OPEN FROM INSIDE OR OUT. DOORS ARE UNLOCKED BUT PASSENGERS IN THE BACK SEAT CAN NOT EXIT THE CAR WITHOUT CLIMBING OVER THE FRONT SEAT TO EXIT THE FRONT DOORS. CAR DOORS WILL NOT OPEN WITH INSIDE DOOR HANDLE OR OUTSIDE DOOR HANDLE. REQUIRES REPLACEMENT OF THE REAR DOOR LOCK ASSEMBLY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10396009April 15, 2011
AIR BAGS
TL* THE CONTACT OWNED A 2008 BUICK LUCERNE. WHILE DRIVING APPROXIMATELY 45 MPH, THE VEHICLE WAS INVOLVED IN A CRASH IN WHICH THE AIR BAGS DID NOT DEPLOY. THE CONTACT WAS TRANSPORTED TO THE HOSPITAL VIA AMBULANCE TO TREAT SERIOUS INJURIES. A POLICE REPORT WAS FILED AND THE CONTACT WAS THE ONLY PERSON REPORTED INJURED. THE VEHICLE WAS DESTROYED AND TOWED TO AN INSURANCE LOT. THE FAILURE WAS NEVER DIAGNOSED. THE FAILURE AND CURRENT MILEAGE WAS 28,248. UPDATED 5/24/11 *CN UPDATED 06/03/11
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10395514April 11, 2011
LATCHES/LOCKS/LINKAGES
TL* THE CONTACT OWNS A 2006 BUICK LUCERNE. THE CONTACT STATED THAT THE REAR PASSENGER DOOR WOULD NOT OPEN. THE CONTACT STATED THAT WHEN ATTEMPTING TO OPEN OR LOCK THE DOOR WITH THE KEY OR KEY FOB, THE ACTUATOR WOULD MOVE UP AND DOWN AS IF THE VEHICLE WAS LOCKING BUT THE DOOR WOULD NOT UNLOCK. THE FAILURE AND CURRENT MILEAGE WAS 76,000. UPDATED 05/26/11
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10394358April 5, 2011
LATCHES/LOCKS/LINKAGES
THE REAR PASSENGER DOOR OF MY 2006 BUICK LUCERNE INTERMITTENTLY NOT UNLOCK (OPEN) FROM THE INSIDE OR OUTSIDE OF THE VEHICLE, CREATING A SAFETY CONCERN IF THE VEHICLE IS TO BE EXITED QUICKLY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10394054April 2, 2011
WHEELS
2006 BUICK LUCERNE WHEELS, LEAKING NEEDS TO BE REPLACED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10392861March 25, 2011
STEERING
MY VEHICLE PULLS TO THE RIGHT. IT HAS DONE THIS SINCE I PURCHASED THE CAR LAST SUMMER. BEFORE I BOUGHT IT THE DEALERSHIP PUT NEW TIRES AND ALIGNED THE VEHICLE. IT STILL SLIGHTLY PULLED TO THE RIGHT AND HAS WORSENED SINCE. I HAVE CALLED THE DEALER 3 TIMES SINCE TO CHECK FOR RECALLS OR GET THEIR OPINION ABOUT IF THE ALIGNMENT SHOULD BE CHECKED AGAIN. I AM AFRAID IT IS CAUSING UNEVEN WEAR ON MY NEW TIRES AND IT IS QUITE IRRITATING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10390050March 14, 2011
STRUCTURE:BODY:DOOR
WITH ONLY 85 MILES LEFT ON MY WARRANTY FOR MY 2008 BUICK LUCERNE THE DRIVER'S SIDE DOOR HANDLE FELL OFF. MY HUSBAND WAS ABLE TO TEMPORARILY PUSH IT BACK ON. WE IMMEDIATELY DROVE TO THE DEALERSHIP. THEY REPLACED THE DOOR HANDLE UNDER THE WARRANTY. THE BILL WOULD HAVE BEEN $94 OTHERWISE. NO WAY SHOULD A DOOR HANDLE FALL OFF A VEHICLE WHICH IS STILL BARELY NEW. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10387000March 9, 2011
TIRES
TL* THE CONTACT OWNS A 2011 BUICK LUCERNE WITH CUSTOM BUILT VOGUE RADIAL IX TIRES, LINE SIZE P235/55/R17 (N/A). THE CONTACT STATED THAT WHEN DRIVING APPROXIMATELY 30 MPH AND ABOVE, THE TIRES WOULD WOBBLE EXCESSIVELY. THE VEHICLE WAS INSPECTED BY THE DEALER WHO ADVISED THAT THE TIRES WERE EXHIBITING FLAT SPOTS AND WOULD NEED REPLACING. THE TIRES WERE REPLACED. THE FAILURE MILEAGE WAS APPROXIMATELY 5,500. UPDATED 04/5/11*LJ THE CONSUMER STATED THE TIRE HAVE BEEN REPLACED NINE TIMES UPDATED 04/05/11
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10387668March 8, 2011
ELECTRICAL SYSTEM:STARTER ASSEMBLY, ENGINE AND ENGINE COOLING:ENGINE
2006 BUICK LUCERNE. CONSUMER STATES STARTER MOTOR WILL AT VARIOUS TIMES STAY ENGAGED AND UNHEALTHY LEVELS OF AN ELECTRIC MAGNETIC FIELD INSIDE THE PASSENGER COMPARTMENT *TGW THE CONSUMER DISCOVERED A CADILLAC CHASSIS WAS USED TO ROUTE ELECTRICAL WIRES TO THE REAR SEAT WHICH CAUSED ELEVATED MAGNETIC FIELDS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10386114March 1, 2011
LATCHES/LOCKS/LINKAGES, STRUCTURE:BODY:DOOR
THE REAR PASSENGER AND/OR DRIVER SIDE DOOR(S) WILL NOT OPEN FROM THE INSIDE OR THE OUTSIDE. IT IS AS THOUGH THE LOCKING MECHANISMS ARE NOT ENGAGING EITHER DOOR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10384175February 23, 2011
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2011 BUICK LUCERNE. THE CONTACT STATED THAT THE PARK ASSIST WOULD FLASH ON AND OFF INTERMITTENTLY AND WOULD NO LONGER BEEP PROPERLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE HE RAN A DIAGNOSTIC TEST ON THE VEHICLE BUT WAS UNABLE TO DIAGNOSE THE FAILURE. THE CONTACT SPOKE TO THE MANUFACTURER AND WAS TOLD THEY ARE AWARE OF THE FAILURE BUT THERE WAS NO REMEDY YET AVAILABLE. THE FAILURE AND CURRENT MILEAGE WAS 4,600.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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