BMW 328i Complaints

2,583 consumer complaints on file.

#11048655November 27, 2017
ELECTRICAL SYSTEM
I RECEIVED A POSTCARD IN THE MAIL INFORMING ME ABOUT A RECALL ON MY BMW. AFTER FOLLOWING THE SETS ON THE POSTCARD, I WAS DIRECTED TO CONTACT THE DEALERSHIP AND WHEN I CALLED THE DEALERSHIP THEY DID NOT HAVE A SOLUTION FOR MY RECALL, AND DIDN'T KNOW WHEN WHEN THEY WOULD HAVE A SOLUTION READY. VERY FRUSTRATING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11048386November 25, 2017
EXTERIOR LIGHTING
BLINKERS CONTINUE TO GO OUT THE BULBS ARE FINE SO ARE THE SOCKETS. THEY SOMETIMES WORK BUT MOST OF THE TIME NOT AFTER READING ONLINE I FOUND THERE ARE SEVERAL OTHERS WITH SIMILAR IF NOT THE SAME EXACT ISSUES. THEY HAVE FOUND THERE TO BE SOMETHING WRONG WITH THE FRM MODULES. IF YOU PLAY WITH THE BULB LONG ENOUGH OR VERY SLOWLY TURN THE SOCKET IT MIGHT COME ON BUT DECIDES WETHER TO STAY ON OR NOT THERE IS NO PATTERN TO IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11048278November 24, 2017
AIR BAGS
THERE ARE MULTIPLE RECALLS ON MY CAR WITH THE AIRBAG THE MOST PROMINENT, BUT THERE IS A MONTH WAIT TO GET THIS FIXED. I WOULD LIKE TO GET THIS FIXED ASAP AS IT FEELS LIKE IM DRIVING A TICKING TIMEBOMB.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11048011November 22, 2017
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2014 BMW 328I. THE CONTACT STATED THAT THE HEADLIGHTS FAILED TO ILLUMINATE THE ROAD. THE VEHICLE WAS TAKEN TO PATRICK BMW (700 E GOLF RD, SCHAUMBURG, IL 60173) WHERE IT WAS DIAGNOSED THAT THE HEADLIGHT CASING NEEDED TO BE REPLACED; HOWEVER, THERE WAS NO AVAILABLE REMEDY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE VIN AND FAILURE MILEAGE WERE NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11047856November 21, 2017
AIR BAGS
TL* THE CONTACT OWNS A 2011 BMW 328I. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V071000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. BMW OF SAN FRANCISCO IN SAN FRANCISCO, CALIFORNIA WAS MADE AWARE OF THE RECALL AND STATED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11047462November 20, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 BMW 328I. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V071000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED BMW NORTHWEST AT (253) 922-8700 (4011 20TH ST E, TACOMA, WA 98424) WHERE IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE HOWEVER, THE CONTACT STATED THAT NO CONFIRMATION OF THE PARTS AVAILABILITY WAS NOT CONFIRMED AND A COMPLAINT WAS FILED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11046272November 15, 2017
ELECTRICAL SYSTEM, ENGINE
TL* THE CONTACT OWNS A 2009 BMW 328I. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 17V676000 (ELECTRICAL SYSTEM) AND 17V683000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (BMW OF ARLINGTON, 1105 E LAMAR BLVD, ARLINGTON, TX 76011) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS CONTACTED AT 800-424-9153, BUT THE CONTACT WAS HUNG UP ON EACH TIME, WHICH PREVENTED THE CONTACT FROM SPEAKING WITH A REPRESENTATIVE. A CASE NUMBER WAS NOT PROVIDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11045523November 13, 2017
AIR BAGS
TAKATA RECALL ; MY CAR IS ON THE RECALL LIST BUT KNOW ONE AT THE DEULER KNOW ANYTHING OF A RECALL FOR BMW
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11045736November 13, 2017
AIR BAGS
TAKATA RECALL: PASSENGER SIDE AIRBAG DEFECT. MESSAGE THAT COMES ON WHEN ENGINE FIRST TURNED ON AND STATIONARY, READS: "FAULT IN PASSENGER-RESTRAINT SYSTEM AFFECTING AIR BAG, BELT TENSION OR BELT FORCE LIMITER. CONTINUE TO WEAR SEAT BELT." HOWEVER, THIS CAR NOT INCLUDED IN THE RECALL WHEN I CHECK LICENSE NUMBER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11045319November 11, 2017
ELECTRICAL SYSTEM, STEERING
I WAS DRIVING MY CAR ONE DAY, I MADE A QUICK STOP, TURNED MY VEHICLE OFF AND WENT BACK TO MY CAR TO START IT AND NOTHING. ONLY TO FIND THE STEERING LOCK LIGHT. MY VEHICLE WOULD NOT START NO OTHER INDICATION OF POWER BESIDE INTERIOR LIGHT. I THINK THIS PRESENTS AN UNSAFE CONDITION, THAT WOULD LEAVE PEOPLE STRANDED SOME WHERE (THANK GOD IT WASN'T MY WIFE AND 4 KIDS STRANDED WITH THE CAR). NEEDLESS TO SAY I HAD TO GET IT TOWED TO A BMW SERVICE. I AM REALLY SHOCKED THAT THEIR IS NOT ALREADY A RECALL FOR THIS, WITH THE HIGH AMOUNT OF CASES I HAVE READ ABOUT ON FORUMS. I PRAY SOMETHING CAN BE DONE ABOUT THIS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11044814November 9, 2017
AIR BAGS
TL* THE CONTACT OWNS A 2008 BMW 328I. WHILE DRIVING APPROXIMATELY 55 MPH, THERE WAS A SUDDEN TRAFFIC STOP AND THE CONTACT CRASHED INTO THE REAR OF ANOTHER VEHICLE. THE CONTACT SUSTAINED BRUISING TO THE HANDS TO PREVENT THE FORCE OF THE DRIVER'S SIDE AIR BAG FROM DAMAGING THE CONTACT'S FACE. MEDICAL ATTENTION WAS NOT RECEIVED. A POLICE REPORT WAS FILED. THE FRONT DRIVER AND PASSENGER AIR BAGS DEPLOYED WITH FORCE. THE VEHICLE WAS TOWED TO AN INDEPENDENT REPAIR SHOP FOR INSPECTION AND REPAIR. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE FAIULRE MILEAGE WAS NOT AVAILABLE.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11045018November 9, 2017
ENGINE
MY CAR OVERHEAT WHENEVER I TURN ON THE HEATER IN THE CAR. THE CAR DOES NOT OVERHEAT WHEN THE HEAT IS TURNED OFF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11044534November 8, 2017
AIR BAGS
TL* THE CONTACT OWNS A 2008 BMW 328I. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V071000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED A LOCAL DEALER (BMW OF BELLEVUE, 13617 NE 20TH, BELLEVUE, WA 98005) AND WAS INFORMED THAT THE PARTS WERE ON BACKORDER. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11044362November 7, 2017
AIR BAGS
TAKATA RECALL. IT HAS TAKEN FOREVER FOR BMW TO RIGHT THIS PROBLEM. IN SEPTEMBER I FINALLY GOT A COMMUNICATION FROM BMW THAT THE REMEDY WAS AVAILABLE, BUT IT WASN'T TRUE. I CALLED MY DEALER, AND THEY SAID THAT THEY DIDN'T HAVE THE PARTS. THEY SAID TO CALL BACK LAST WEEK. I DID. NOW I'M BEING TOLD THAT THEY CAN'T FIX IT UNTIL DEC 13. THIS IS RIDICULOUS. I SHOULD AT LEAST BE ABLE TO GET A LOANER SINCE SUPPOSEDLY MY CAR IS UNSAFE, BUT NONE HAS BEEN OFFERED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11043993November 6, 2017
AIR BAGS, ELECTRICAL SYSTEM
NHTSA #17V-683 NHTSA #17V-676 NO REMEDY AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11043638November 6, 2017
STRUCTURE:BODY, ELECTRICAL SYSTEM, ENGINE
MY SON'S BMW (2011 BMW 328I XDRIVE) SPONTANEOUSLY COMBUSTED ON SEP 4 2017 WHILE HE WAS DRIVING BACK FROM WORK AT 4 AM ON SUNRISE HIGHWAY NY. LUCKILY HE NOTICED SPARKS AND SMOKE AND PULLED OVER AND GOT OUT. THE CAR FULLY BURNT WITHIN 30 MINUTES.
Crash:
No
Fire:
Yes
Injuries:
1
Deaths:
0
#11043727November 6, 2017
AIR BAGS, ENGINE
NHTSA RECALL NUMBER 17V683 POSITIVE CRANKCASE VENTILATION (PCV) VALVE HEATER : THIS RECALL INVOLVES AN ENGINE COMPONENT KNOWN AS THE POSITIVE CRANKCASE VENTILATION (PCV) VALVE HEATER. THE PCV VALVE HEATER MAY NOT HAVE BEEN PRODUCED TO SPECIFICATIONS. OVER TIME, IT COULD DETERIORATE AND, IN RARE CASES, COULD LEAD TO OVERHEATING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11043370November 5, 2017
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, ENGINE
CAR OVER HEATS AND SMOKING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11043207November 4, 2017
ELECTRICAL SYSTEM, ENGINE, UNKNOWN OR OTHER
TAKATA RECALL: ALL BEGAN FROM PURCHASE 09/2013 HAD ENGINE BOLT FIXED ON RECALL, BUT SINCE SEVERAL ENGINE WORK PERFORMED DUE TO LOSS OF POWER WHEN DRIVING, HAD REPLACED COIL/TUNE UP DONE, SEVERAL GASKETS IN THE ENGINE HASD TO BE REPLACED BY BMW DEALER, AND DEALER CAN'T FIX VEHICLE FOR "SPUTTERING/BACK FIRING" WHEN SITTING AT LIGHT OR STATIONARY IT JUST STUTTERS. TIME TO TIME DRIVER WINDOW WILL NOT ROLL DOWN WHEN IN CAR. ALSO, THE SEAT BELT LIGHT CHIMES TO PUT SEAT BELT ON AND NO ONE IS IN PASSENGER SEAT. STEREO LIGHTS PIXELS BURNING OUT & SOUND FROM TIME TO TIME THE SPEAKERS HAS MUFFLED SOUND OR POOR QUALITY SOUND. BROUGHT CAR WITH 20,000 MILES AND NOW HAS 57,000 MILES AND ISSUES WITH ENGINE IS WAY TOO MUCH FOR LOW MILEAGE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11043267November 4, 2017
AIR BAGS
TAKATA RECALL MY BMW DEALER/SERVICE CENTER IN MOUNTAIN VIEW, CA STATES THAT THEY DO NOT HAVE THE E92 AIRBAGS TO REPLACE MY DEFECTIVE AIRBAG. THEY TELL ME IT WILL TAKE MONTHS TO GET A NEW AIRBAG. I WOULD LIKE THE NHTSA TO CONTACT BMW ABOUT THIS MATTER AND ENCOURAGE THEM TO MAKE THIS A TOP PRIORITY. I'VE BEEN DRIVING AROUND WITH THIS DEFECTIVE PART LONG ENOUGH, AND BMW HAS A RESPONSIBILITY TO ACT SWIFTLY TO REASSURE OWNERS THAT THEY ARE ON TOP OF THIS. I WOULD ULTIMATELY LIKE MY DEALER TO CONTACT ME WITH THE PART ASAP AND HAVE THIS REPAIR COMPLETED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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