BMW 328i Complaints

2,583 consumer complaints on file.

#10676484January 19, 2015
ELECTRICAL SYSTEM
THE DOOR LOCKS AND CENTRAL LOCKING SYSTEM ARE MALFUNCTIONING. KEY FOB WILL NOT UNLOCK DRIVER'S DOOR AND OTHER DOORS. KEY MUST BE USED FOR ENTRY. BMW ADMITS IN BULLETINS THAT FUSE AMPERAGE WAS DESIGNED IMPROPERLY. TAKEN INTO DEALERSHIP FOR REPAIR, DEALERSHIP CLAIMS THAT ALL FOUR DOOR LATCHES NEED TO BE REPLACED AT A COST OF $1,490.00. RESEARCH INDICATES THIS IS A SYSTEMIC ISSUE WITH BMWS. SURPRISED THAT A RECALL HAS NOT BEEN ORDERED GIVEN THE SERIOUS SAFETY ISSUES INVOLVED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10669900January 4, 2015
FUEL/PROPULSION SYSTEM
I WAS DRIVING ALONG WITH MY TWIN 6 YEAR OLD DAUGHTERS IN MY 4 MONTH OLD 2014 BMW 328 DRIVE M SPORT WHEN ALL OF A SUDDEN THE CAR STALLED WITH VERY LITTLE TO NO WARNING. THE CAR WAS NOT ABLE TO START. LUCKILY WE WERE IN A PARKING LOT WHEN THIS HAPPENED. HAD I BEEN DRIVING ON THE HIGHWAY IT COULD HAVE BEEN A MUCH WORSE SITUATION. HOW DOES A BRAND NEW VEHICLE HAVE THIS PROBLEM. DEALER SAID THEY THINK IT IS A FUEL PUMP FAILURE. A FUEL PUMP FAILURE ON A 2014 VEHICLE RECEIVED IN AUGUST OF 2014? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10669528January 2, 2015
ENGINE
OIL LEAKING FROM BOLTS FROM HEAD DEFECTED WONDERING IF IS RECALL ABOUT THIS , BURN SMELL FROM ENGINE , WORRY CAN CAUSE FIRE TO MY CAR OR AN ACCIDENT WHEN IM DRIVING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10669671January 2, 2015
STRUCTURE:FRAME AND MEMBERS
TL* THE CONTACT OWNS A 2000 BMW 328I. WHILE DRIVING APPROXIMATELY 45 MPH, AN ABNORMAL NOISE EMITTED FROM THE REAR OF THE VEHICLE. AFTER INSPECTING THE VEHCILE, THE CONTACT DISCOVERED THAT THE REAR DRIVER SIDE SUBFRAME WAS CRACKED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 173,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10669758January 2, 2015
STRUCTURE:BODY, ELECTRICAL SYSTEM
THE DOOR LOCKS ON THE FRONT PASSENGER AND REAR DRIVERS SIDE DOORS WOULD NOT UNLOCK AND PASSENGERS HAD TO CLIMB OUT OF THE OPPOSITE SIDES OF THE VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10668563December 28, 2014
ENGINE
WATER PUMP FAILURE LEAVING US STRANDED ON THE SIDE OF THE ROAD 200 MILES FROM HOME. NO REPAIR SHOPS ANYWHERE NEAR. NO SIGNS OF TROUBLE AT ALL AND NO WAY OF TELLING WHAT THE TEMPERATURE OF THE COOLANT GOT TO. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10668571December 28, 2014
ELECTRICAL SYSTEM, STRUCTURE:BODY, LATCHES/LOCKS/LINKAGES
DOOR LOCKS WOULD NOT OPEN LEAVING ME LOCKED OUT OF THE CAR AND STRANDED. HAD TO HAVE THE CAR TOWED 300 MILES TO GET IT BACK HOME WHERE A BMW REPAIR PLACE WAS AVAILABLE. HAD TO REPLACE BOTH FRONT DOOR ACTUATORS AT A COST OF $600.00 JUST TO GET BACK INSIDE MY CAR. IF A BABY WAS TRAPPED IN THE CAR IT COULD OF DIED BY THE TIME IT WAS TO GET ANYONE TO HELP GET THE DOORS OPEN. THE MOST DANGEROUS DESIGN I'VE EVER HEARD OF. INTERIOR DOOR HANDLES WILL NOT WORK AND NO WAY TO GET OUT OF THE CAR IF IT HAPPENED WHILE I WAS INSIDE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10668617December 28, 2014
ENGINE
SOMETIMES WHEN I ACCELERATE TO PASS A CAR OR SEMI TRUCK THE ENGINE STALLS OR MISFIRES. IT GOES INTO A LIMP MODE AND SLOWS DOWN IN THE MIDDLE OF PASSING AND I'M FORCED TO PULL OF ON THE SIDE OF THE ROAD AND SHUT THE CAR OFF AND TRY TO RESET IT. THIS IS THE SECOND 2014 BMW 328I THAT HAS DONE THIS. THEY COULD NOT FIX MY FIRST 2014 BMW 328I THAT HAD THE SAME PROBLEM AND I HAD TO USE THE LEMON LAW TO GET THEM TO BUY IT BACK. IT IS RIDICULOUS THAT THE SECOND NEW CAR IS NOW DOING THE SAME THING. BMW OF MACON JUST KEEPS IT AWHILE AND CHANGES A FEW PARTS AND TELL ME ITS FIXED. WITHIN LESS THAN A WEEK OF HAVING THE CAR BACK IT IS DOING THE SAME THING. THE PARTS THEY PUT ON LAST TIME WERE NOT EVEN NEW, THE TOOK THEM OFF OF A LOANER CAR. I DON'T FEEL SAFE ON THE ROAD BECAUSE I NEVER KNOW WHEN ITS GOING TO STALL/MISFIRE ON THE INTERSTATE AGAIN. WILL IT BE IN FRONT OF A SEMI TRUCK THAT REAR ENDS ME OR WILL I GET HIT TRYING TO GET OFF THE ROAD TO RESTART/RESET IT. WILL IT RESTART AT ALL? I FEEL LIKE THERE IS A SAFETY ISSUE WITH THIS VEHICLE MODEL. THIS IS THE SECOND CAR WITH THE SAME ENGINE DEFECT. I FEEL LIKE THEY ARE JUST WAITING TILL MY WARRANTY GOES OUT, WHERE THEY CAN TAKE ADVANTAGE OF ME EVEN MORE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10668414December 26, 2014
ENGINE
I STARTED MY CAR AND BEGIN PULLING OUT OF MY PARKING SPOT. WHEN I SHIFTED FROM REVERSE TO DRIVE AND PULLED MY FOOT OFF THE BRAKE TO PUSH THE ACCELERATOR, THE ENGINE REDUCED POWER SIGNIFICANTLY, STALLED, AND THE CAR DIED ON ME WITHIN A FEW SECONDS. THERE WERE SEVERAL MESSAGES THAT APPEARED ONCE THE ENGINE HAD DIED INCLUDING "ENGINE MALFUNCTION", "SERVICE ENGINE SOON" AND "DSC - REDUCED DRIVABILITY". THE LATTER STATED THAT IT WAS STILL SAFE TO DRIVE THE CAR THOUGH CAUTION SHOULD BE USED. HOWEVER, WHEN I TRIED RE-STARTING THE ENGINE, IT WOULD CRANK AND SOUNDED LIKE IT WAS TRYING TO START, BUT WOULD NOT ACTUALLY START. FORTUNATELY I WAS ABLE TO GET A FEW PEOPLE IN THE AREA TO PUSH ME SAFELY OUT OF THE ACTIVE TRAFFIC LANE I WAS STALLED IN INTO A PARKING SPOT. THE CAR WAS TOWED TO THE NEAREST BMW DEALERSHIP WHERE CAUSE OF ISSUE IS STILL BEING DIAGNOSED; SO I STILL DO NOT KNOW ROOT CAUSE FOR THIS MALFUNCTION. LUCKILY I WAS IN A PARKING LOT WHEN THIS HAPPENED, HOWEVER, THE THOUGHT THAT THE ENGINE COULD JUST STOP AND DIE ON ME AT ANY POINT, SUCH AS WHEN DRIVING AT 60+ MPH ON THE FREEWAY, IS RATHER TERRIFYING. FURTHER, GIVEN THE LOW MILES AND YEARS ON THE CAR, RUNNING INTO SUCH A SERIOUS ISSUE IS RATHER UNSETTLING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10667750December 22, 2014
AIR BAGS
TL* THE CONTACT OWNS A 2000 BMW 328I. THE CONTACT STATED THAT THE PASSENGER SIDE AIR BAG WARNING LIGHT ILLUMINATED CONTINUOUSLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V428000 (AIR BAGS) HOWEVER, THE PART WAS NOT AVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 188,000. UPDATED 03/04/15*LJ UPDATED 6/15/2015 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10664440December 15, 2014
TIRES, WHEELS
DRIVING ON 35E GOING SOUTH TO EXIT 94 EAST ON THE FAR LEFT LANE AND I HIT A LARGE POTHOLE THAT POPPED THE FRONT PASSENGER TIRE. THERE WAS A TRUCK WITH A FLAT TIRE ON THE FAR LEFT LANE DURING THIS TIME DUE TO SAME POTHOLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10663767December 12, 2014
SEATS
VEHICLE EQUIPPED WITH KEY ACTIVATED MEMORY SEATS. WAS USING SAME KEY FOB AS ALWAYS WHEN DRIVER SEAT BEGAN TO MOVE BY ITSELF INTO VARIOUS POSITIONS, ALL WHILE AT TURNPIKE SPEED. WHEN IT FINALLY STOPPED, SEAT WAS RETURNED TO PRIOR POSITION BY DEPRESSING MEMORY BUTTON, BUT BEGAN TO MOVE AGAIN ON ITS OWN SHORTLY AFTERWARDS. THIS ISSUE HAS CONTINUED NOW FOR SEVERAL WEEKS EVEN JUST DRIVING AROUND TOWN. THERE ARE NO OPEN RECALLS OR SERVICE BULLETINS, BUT IS A KNOWN ISSUE IF YOU GO TO THE ONLINE FORUMS. THIS PROBLEM PRESENTS A CLEAR AND PRESENT DANGER AND NEEDS TO BE ADDRESSED IMMEDIATELY! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10663366December 10, 2014
AIR BAGS, SERVICE BRAKES
TL* THE CONTACT OWNED A 2013 BMW 328I. WHILE DRIVING 63 MPH, THE BRAKE PEDAL WAS DEPRESSED AND THE VEHICLE FAILED TO RESPOND. IN ADDITION, NO WARNING LIGHTS ILLUMINATED. AS A RESULT, THE CONTACT CRASHED INTO ANOTHER VEHICLE AND THE AIR BAGS EXPLODED, EJECTING METAL FRAGMENTS. THE CONTACT SUSTAINED LEG, RIBS, AND STERNUM INJURIES. THE PASSENGER SUSTAINED BRUISES, A PUNCTURED INTESTINE, NECK, AND RIB INJURIES. BOTH THE DRIVER AND PASSENGER REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 8,500. ..UPDATED 12/29/14 *BF
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10661554December 2, 2014
AIR BAGS
TL* THE CONTACT OWNS A 2000 BMW 328I. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 14V428000 (AIR BAGS) EXCEEDED THE REASONABLE AMOUNT OF TIME FOR REPAIR. THE DEALER STATED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE DELAY. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED THE FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10661584December 2, 2014
ENGINE
CAME OUT OF THE PARKING LOT INTO A BUSY MAIN ROAD AND ENGINE SUDDENLY STOPPED IN THE MIDDLE OF THE ROAD. THERE WAS NO INDICATION BEFORE ENGINE STOPPED. TRIED TO RESTART THE ENGINE (THE CAR HAS KEYLESS PUSH BUTTON START) BUT DID NOT START. WHEN TRIED TO RESTART, THE DASHBOARD MESSAGE SAID SOMETHING LIKE "ENGINE WILL NOT START". THERE WAS NO INDICATION BEFORE THE PROBLEM OCCURRED. I WAS ON THE BUSY HIGHWAY IN CHICAGO AREA AN HOUR BEFORE THE INCIDENT. THE CAR WAS SERVICED IN MARYLAND DEALERSHIP TWO DAYS BEFORE THE INCIDENT AND DROVE TO CHICAGO FROM MARYLAND AND THE INCIDENT HAPPENED IN CHICAGO. THE CAR WAS THEN TOWED TO THE NEAREST DEALERSHIP IN CHICAGO AND AFTER TWO DAYS THEY SAID THE FUEL PUMP BROKE/BURNED OUT AND HAVE TO BE REPLACED AND WILL TAKE 3-4 DAYS TO FIX IT. NOTE THAT THE CAR IS LESS THAN TWO YEARS OLD, UNDER FULL WARRANTY AND AT AROUND 30800 MILES. ALSO NOTE THAT THE SCHEDULED 30,000 MILE SERVICE WAS DONE THE DAY BEFORE THE INCIDENT HAPPENED AND THE CAR WAS INSPECTED AND CLEARED FOR ANY ISSUES/PROBLEMS. AN INCIDENT LIKE THIS CAN BE DANGEROUS IF THE VEHICLE STOPS LIKE THAT ON A HIGHWAY OR A BUSY ROAD WITH NO APPARENT SIGNS. AFTER THIS INCIDENT I LOST CONFIDENCE IN THE VEHICLE AND ALSO DO NOT WANT SOMETHING LIKE THIS HAPPEN TO ANYBODY ELSE. I WOULD LIKE THE COMPANY/MANUFACTURER TO TAKE SERIOUS NOTE OF THIS INCIDENT SO THAT IT DOES NOT HAPPEN TO ANYBODY ELSE. I WAS ALSO STRANDED IN CHICAGO FOR 3-4 DAYS WITH FAMILY AND THREE SMALL KIDS. AS THE PART WAS BACK-ORDERED THE DEALER IN CHICAGO WAS NOT SURE WHEN IT WILL BE READY AND I AND MY WIFE HAD TO GET BACK TO MARYLAND FOR WORK AND SCHOOL FOR KIDS. SO I RENTED A CAR AND DROVE BACK TO MARYLAND. THE CAR IS NOW IN CHICAGO AND HAVE TO FIGURE OUT A WAY TO GET IT BACK TO MARYLAND. BMW IS SAYING THAT THEY CAN ONLY HAUL IT FOR 250 MILES. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10661172November 28, 2014
ELECTRICAL SYSTEM, SEAT BELTS, ELECTRONIC STABILITY CONTROL (ESC), AIR BAGS
ON THE AFTERNOON OF NOVEMBER 10TH, WHILE DRIVING, A RED LIGHT WITH A PASSENGER RESTRAINT SYSTEM MALFUNCTION MESSAGE LIT UP ON THE DASHBOARD. I BROUGHT THE CAR INTO THE DEALER THE NEXT DAY AND THEY SAID THEY HAD TO ORDER THE PART. THEY WERE UNABLE TO TURN THE LIGHT OFF, WHICH AFFECTED MY ABILITY TO RETRIEVE TIME AND TEMPERATURE ON THE DASHBOARD READER. THEY HAD TO ORDER THE PART, WHICH WAS REPLACED ON NOVEMBER 26TH. THE PART IS CALLED SOP BATTERY SAFETY TERMINAL (BATTERY CABLE PLUS POLE). I WAS TOLD THAT THE WIRES TESTED AS "BROKEN INTERMITTENTLY." I WAS TOLD THAT WHEN THIS BATTERY CABLE WORKS CORRECTLY IT WILL SHUT OFF THE GAS PUMP SO THAT THERE WAS NO DANGER OF FIRE. I WAS CONCERNED ABOUT DRIVING THE CAR EVEN WHEN THE DRIVER SIDE SEEMED TO BE ALL RIGHT, BECAUSE IF GAS LEAKED THE WHOLE CAR WOULD BE ON FIRE, NOT JUST THE PASSENGER SIDE. SINCE THERE WAS A RECALL OF THE AIRBAG SYSTEM, I THOUGHT THIS MIGHT BE ALSO RELATED. THE DEALER SAID HE HAD SEEN THIS BEFORE ON OTHER CARS BUT HE COULD NOT SAY HOW MANY. I AM GRATEFUL THAT THIS COULD BE FIXED BEFORE ANY ACCIDENT OCCURRED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10661090November 26, 2014
WHEELS
AT 32K MILES I HAD A CRACKED RIM AFTER A TIRE ROTATION. AT 56K MILES I HAVE ANOTHER CRACKED RIM AFTER TIRE ROTATION. I HAVE READ UP AND MANY PEOPLE ARE SAYING THEY HAVE CRACKED RIMS EVEN WITH PEOPLE UP TO 10K MILES ARE SEEING THIS. I DRIVE NORMAL AND HAVE NOT HIT POT HOLES OR CURBS. THE COST IS 395.00 A RIM AND NOT COVERED UNDER WARRANTY THEY SAY IT MY DRIVING ME HITTING SOMETHING. I OWNED A 2007 BMW 328I FOR 6 YEARS AND DROVE THE HECK OUT OF THAT CAR HITTING HOLES, CURBS, STUFF IN ROAD AND NEVER HAD THIS PROBLEM I AM HAVING NOW. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10659927November 21, 2014
AIR BAGS
2007 TOYOTA HIGHLANDER OBSERVED RUNNING RED LIGHT AND T-BONED THE DRIVER'S SIDE OF A 2014 BMW 328IX. IMPACT OF COLLISION WAS MEANINGFUL AND DIRECT, GENERATING IN EXCESS OF $10,000 OF STRUCTURAL REPAIRS TO DRIVER'S SIDE ALONE. NO AIR BAG DEPLOYMENT (FRONT, SIDE, CURTAIN, ETC) IN THE BMW DESPITE OF MAGNITUDE, FORCE AND PLACEMENT OF THE COLLISION. DRIVER OF BMW SUSTAINED SEVERE HEAD, FACIAL AND BODILY INJURIES REQUIRING INVASIVE MEDICAL ATTENTION AND PROTRACTED PHYSICAL THERAPY. *TR......UPDATED 12/15/15 *BF UPDATED 9/7/2017*CN
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10660002November 21, 2014
AIR BAGS
TL* THE CONTACT OWNS A 2000 BMW 328I. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 60 MPH, THE PASSENGER SIDE AIR BAG DEPLOYED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER BUT IT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 90,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10660115November 21, 2014
AIR BAGS
TL* THE CONTACT OWNS A 2007 BMW 328I. THE CONTACT STATED THAT THE PASSENGER SIDE AIR BAG LIGHT ILLUMINATED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE DEALER, WHO DIAGNOSED THAT THE AIR BAG SENSORS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 35,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to BMW 328i