BMW 328i Complaints

2,583 consumer complaints on file.

#10631073September 5, 2014
SERVICE BRAKES
ON AUG, 7TH I WAS INVOLVED IN A MINOR ACCIDENT ON THE EXPRESSWAY. THE 1ST VEHICLE APPLIED THEIR BRAKES TO AVOID ANOTHER 2 CAR ACCIDENT, I APPLIED MY BRAKES AS WELL HOWEVER I WAS UNABLE TO SLOW DOWN IN TIME TO AVOID THE 1ST VEHICLE AND I REAR ENDED THE VEHICLE. BOTH VEHICLES HAD SLIGHT DAMAGED TO THEIR BUMPERS. NO INJURIES WERE REPORTED. DURING THE TIME OF ME APPLYING MY BRAKES I HAD ENOUGH TIME AND DISTANCE TO MAKE A JUDGMENT CALL TO A. HIT THE CALL IN FRONT OF ME OR B. HIT THE CONCRETE WALL MEDIUM, WHILE AT THE SAME TIME SAYING 'WOW' I AM REALLY ABOUT TO HIT THIS CAR. I WRESTLED WITH THE THOUGHT OF MY BRAKES MALFUNCTIONED THAT DAY. TAKING EVERYTHING INTO ACCOUNT ON A BRAND NEW CAR THE BRAKES FAILED. WHEN I APPLIED MY BRAKES IT SEEMS LIKE I GLIDED INTO THE OTHER CAR ALSO I HAD MY LUNCH BAG AND PURSE IN THE FRONT SEAT. NONE OF THE ITEMS IN THE FRONT SEAT WENT FLYING TO THE FLOOR. THEY WERE STILL IN TACK IN THE FRONT SEAT WHEN I PULLED OVER. FINALLY THIS IS MY 2ND BMW (1ST PURCHASE IN 2009) I KNOW HOW THEY DRIVE AND HANDLED IF THE CAR WAS OPERATING CORRECTLY I WOULD HAVE STOP WITH NO PROBLEM. I HAVE REACHED OUT TO BMW NORTH AMERICAN TO INQUIRE ABOUT RECALLS AND REPORT THE PROBLEM ON 8/25/2014 HOWEVER I HAVE NOT HEARD NOR BEEN ABLE TO GET IN CONTACT WITH MY CASE MANAGER TO DATE. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10628629August 27, 2014
AIR BAGS
AIR BAG AND SEAT BELT WARNING LIGHTS ON DASH REMAIN LIT AT ALL TIMES. ADDITIONALLY, THE "PASSENGER AIRBAG DISABLED" INDICATOR REMAINS LIT AT ALL TIMES. THERE IS A RECALL CAMPAIGN FOR THE PASSENGER SEAT SENSOR MAT ISSUE WHICH CAUSED THESE PROBLEMS, YET APPARENTLY NOT FOR MY VIN. THE DISABLED PASSENGER SEAT AIRBAG IS A MAJOR SAFETY ISSUE, AND CLEARLY MY VIN SHOULD BE PART OF THE RECALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10628298August 26, 2014
AIR BAGS
I WAS FOLLOWING MY HUSBAND HOME FROM WORKING AROUND 5PM ON JULY 28TH AND AS HE PRECEDED TO TURN LEFT, I OBSERVED TRAFFIC AND SAW IT WAS SAFE TO FOLLOW THROUGH AS WELL. AS I WAS TURNING ANOTHER GENTLEMAN CAME THROUGH THE LIGHT GOING APPROXIMATELY 45-50MPH AND WE HAD A COLLISION. MY DAMAGE TO MY VEHICLE WAS IN THE FRONT AND THE CAR WAS THEREFORE TOTALED. AT THE TIME OF THE ACCIDENT MY AIRBAGS DID NOT DEPLOY AND I PROCEEDED TO HIT MY FOREHEAD ON THE STEERING WHEEL. HIS AIRBAGS DID DEPLOY AND HE WAS IN A 2013 328I AND I WAS IN A 2011 328I. I WOULD LIKE TO SEE IF THIS HAS HAPPENED BEFORE OR WHY MINE DID NOT DEPLOY...UPDATED 10/06/14 *BF UPDATED 3/25/2015*JS..*TR...UPDATED 12/09/15 *BF . UPDATED 05/17/2017 *JS
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10628467August 26, 2014
STRUCTURE:BODY
HI, I THINK, THIS IS A SAFETY ISSUE THAT BMW HAS TO FIX. MY AUTOMATIC CAR LOCK GETS STUCK AND I CAN ONLY OPEN DRIVER'S SIDE DOOR AND PASSENGER SIDE DOOR DOESN'T OPEN. THE MANUAL LEVER THAT IS SUPPOSED TO OPEN THE PASSENGER SIDE DOOR AND BACK DOOR DOESN'T OPEN THE DOOR. MY WIFE AND KIDS WERE STUCK AND SOME HOW MANUALLY THEY CRAWLED OUT OF THE DRIVER'S SIDE. IT WAS VERY STRESSFUL AND I WAS WONDERING IF MY SON WAS 20YRS OLD, HOW CAN HE COME THROUGH THE DRIVER'S SIDE FROM THE BACK SEAT. BMW IS WELL AWARE OF THIS ISSUE AND HAS NOT RECALLED THE CARS TO FIX THE MANUAL OVERRIDE WHEN THE AUTOMATIC DOOR OPENER DOESN'T WORK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10628205August 25, 2014
SERVICE BRAKES, VEHICLE SPEED CONTROL
ON AUGUST 18, 2014, MY 2013 BMW 328I WITH AUTOMATIC TRANSMISSION, SUDDENLY AND UNINTENTIONALLY ACCELERATED AS I SLOWLY PULLED INTO A PARKING SPOT AT WORK. IT HAPPENED AS I PREPARED TO STOP. ( MY FOOT WAS ON THE BRAKE.) IT FAILED TO STOP OR SLOW DOWN IN RESPONSE TO BRAKE PRESSURE. PUMPING THE BRAKES WAS TOTALLY INEFFECTIVE HOWEVER IT DID EVENTUALLY STOP APPROX. 6FT OVER THE CURB. THE CAR MOVED SO QUICKLY AND SO SUDDENLY THE DRIVER PULLING IN BEHIND ME FOR AN INSTANT DIDN'T KNOW WHERE I HAD GONE. THAT THIS HAPPENED IN A PARKING SPOT AND NOT ON THE ROAD AT A STOP LIGHT OR A CHILDREN CROSSING IS A MIRACLE. THIS AUTOMOBILE WAS PURCHASED NEW AND HAS APPROX 8000 MILES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10627917August 24, 2014
STRUCTURE:BODY, AIR BAGS
VEHICLE INVOLVED IN A SIDESWIPE COLLISION. AIRBAGS DID NOT DEPLOY. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10627505August 22, 2014
ENGINE, ENGINE AND ENGINE COOLING
I RECEIVED A RECALL NOTE CAMPAIGN NO. 14V-176 VANOS ASSEMBLY BOLTS ON MY 2010 BMW 328I IN JUNE. IT IS NOW THE END OF AUGUST AND I HAVE NOT HEARD ANYTHING ABOUT REPAIRS. THE NEAREST GARAGE HASN'T THE PARTS AND SAYS NOTHING OF THE SAFETY OF MY FAULTY VEHICLE OR WHEN PARTS MAY APPEAR. I DON'T KNOW IF I CAN SAFELY DRIVE THE CAR. I NEED TO USE IT, BUT THE LETTER SAYS IT CAN CAUSE A CRASH. HOW LONG WILL THIS CRAP GO ON? I TRIED TO CONTACT BMW CUSTOMER SERVICE OVER A WEEK AGO.....NO RESPONSE. I TRIED TO CALL THE VEHICLE SAFETY OFFICE AT FED GOV.....LONG WAIT ON THE PHONE.....I CAN'T GET ANY ANSWERS FROM ANYBODY. IT'S LIKE THE WHOLE COUNTRY HAS GONE ON VACATION. WHO'S IN CHARGE? WHEN WILL MY CAR BE FIXED? CAN I DRIVE THE CAR IN THE MEANWHILE WITHOUT RISKING MY LIFE? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10626571August 20, 2014
POWER TRAIN
MY CAR YEAR 2000, 328I YESTERDAY REVERSE WENT OUT LIKE ALL THE OTHERS, I DROVE IT FOR A WHILE AND TRIED IT, WORKED FOR THE WHOLE DAY, THIS MORNING TURNED IT ON REVERSE DID NOT WORK AGAIN, I CHECKED THE INTERNET FIND YOU GUYS AND OTHER SITES WITH CLASS ACTION LAWSUIT, I CALLED THE BMW CORPORATION AND TALKED TO THEM FOR GETTING THEM TO PAY FOR THE OBVIOUS DEFECT THEY WENT THROUGH THERE BOOK, TO WHY MY CAR IS NOT RECALLED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10626323August 19, 2014
AIR BAGS, POWER TRAIN
TL* THE CONTACT OWNS A 2000 BMW 328I. THE CONTACT STATED THAT THE PASSENGER SIDE AIR BAG WARNING INDICATOR ILLUMINATED. ALSO, THE TRANSMISSION FAILED TO SHIFT INTO REVERSE. THE DEALER STATED THAT THE VEHICLE WAS NOT INCLUDED IN ANY RECALLS. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 133,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10625794August 16, 2014
ENGINE
IN MARCH, 2013 SERVICE ENGINE SOON LIGHT WOULD GO ON AND OFF AND ENGINE IDLE WOULD SUDDENLY SURGE. MADE SERVICE APPOINTMENT WITH DEALER WHERE I PURCHASED THE CAR AND SERVICE DEPARTMENT DIAGNOSED THE ISSUE AS A FAULTY SECONDARY AIR VALVE, FC 2A00, DC D1170-000 07-001, AND SECONDARY AIR VALVE WAS REPLACED. PARTS REPLACED: 11-72-7-506-214 AND 11-72-7-557-909. CAR WAS PURCHASED ON 10/8/2012 AND HAD 5,333 MILES WHEN IT REQUIRED REPAIR. AFTER THE REPAIR WAS DONE, THE SERVICE ENGINE SOON LIGHT WAS NO LONGER ON, BUT THE CAR CONTINUED TO EXPERIENCE ENGINE IDLE SURGES, BUT THEY WERE NOT AS ABRUPT AND SIGNIFICANT AS BEFORE THE REPAIR AND A LOT LESS FREQUENT. HOWEVER, IN JULY, 2014 THE CAR STARTED TO EXPERIENCE ISSUES RELATING TO THE ENGINE OVERHEATING, AND THE ENGINE BEGAN TO HAVE FREQUENT AND SUDDEN SURGES BOTH WHILE AT IDLE AND WHILE DRIVING. IN ADDITION, THE CAR'S A/C WAS NO LONGER PROVIDING COLD AIR, AND THE CAR'S PERFORMANCE WAS ERRATIC. WHEN MAX COOL WAS ENGAGED, THE CAR'S ENGINE WOULD SURGE LOUDLY UNTIL THE A/C WAS TURNED OFF. THE CAR BECAME INCREASINGLY DIFFICULT TO STEER AND DRIVE. DURING THE TIME THE CAR WAS EXPERIENCING THESE ISSUES, NO WARNING LIGHT WAS ILLUMINATED AND THE ON BOARD SYSTEM CHECK INDICATED THAT THERE WERE NO ISSUES WITH THE CAR. AT THIS POINT THE CAR HAD BEEN DRIVEN14,000 MILES (APPROX). SERVICE APPOINTMENT WAS SCHEDULED AND ACCORDING TO SERVICE DEPARTMENT, THE A/C SYSTEM WAS LEAKING AND THERE WAS VERY LITTLE REFRIGERANT LEFT, AND THE A/C COMPRESSOR WAS REPLACED. HOWEVER, THE SERVICE DEPARTMENT STATED NO OTHER ISSUES WERE FOUND WITH THE CAR AND WHEN THE SERVICE TECH TEST DROVE THE CAR IT PERFORMED WITHOUT ANY ISSUES AND THEY DID NOT OBSERVE ANY SUDDEN SURGES WITH THE ENGINE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10619153August 5, 2014
AIR BAGS, SEATS
PERSON KNEELED ON PASSENGER SEAT AND THE SEAT RESTRAINT WARNING LIGHT CAME ON. THIS PART IS BEING REPLACED UNDER WARRANTY FOR SOME 2007 BMW'S BUT NOT MY VIN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10618132August 1, 2014
SUSPENSION, ELECTRICAL SYSTEM
JUST AFTER GETTING ON THE HIGHWAY, I GOT AN WARNING MESSAGE THAT READ - "CHASSIS: DRIVE MODERATELY. CONSULT SERVICE CENTER." THIS IS THE 3RD TIME I GOT THIS WARNING. IT HAS BEEN AT THE DEALER FOR SERVICE THE PAST 2 TIMES. I HAVE NOT BEEN ABLE TO GET A GOOD ANSWER FROM THE DEALER AS TO WHAT PROBLEMS THIS MIGHT CAUSE. I DO NOTICE THE SUSPENSION DOESN'T WORK AS WELL WHEN IT THROWS THIS ERROR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10618176August 1, 2014
AIR BAGS, SEATS, SEAT BELTS
PASSENGER SEAT SENSOR FAILED (CODE 93C3), DISABLING POTENTIAL AIRBAG DEPLOYMENT. APPARENTLY THIS PARTICULAR VIN IS NOT INCLUDED IN THE CURRENT RECALL FOR THIS VEHICLE. PLEASE EXPAND THIS RECALL. BMW HAS REFUSED TO FIX THE PROBLEM UNDER THE RECALL, SO WE PAID NEARLY $1,200 TO REPLACE THE FAULTY OC3 MAT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10617605July 30, 2014
AIR BAGS
THE SAME VINTAGE BMW 3 SERIES ARE BEING RECALLED FOR AIR BAGS FROM 2001 AND FORWARD. MY VEHICLE IS NOT BEING RECALLED NOW, BUT I HAVE ASKED BMW NORTH AMERICA WHO MADE MY AIRBAGS TO DETERMINE IF MY FAMILY IS ALSO AT RISK FROM THE SAME MANUFACTURER (TAKATA ). AFTER ASKING MULTIPLE TIMES I HAVE NOT BEEN GIVEN AN ANSWER. I HAVE ALSO ASKED MY DEALER IF THEY KNEW, AND THEY SAID THAT THE AIRBAGS HAVE BMW LOGO AND BRANDING ON THEM, BUT THEY DO NOT KNOW WHO ACTUALLY MADE IT. I WOULD LIKE BMW NORTH AMERICA TO TELL ME WHO MADE THE AIRBAGS IN MY VEHICLE SO I KNOW THE MANUFACTURER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10615703July 23, 2014
UNKNOWN OR OTHER
TL* THE CONTACT OWNS A 2011 BMW 328I. THE CONTACT NOTICED A CONSTANT CHEMICAL ODOR INSIDE THE VEHICLE. THE DEALER CLEANED THE VEHICLE AND STATED THAT THE ODOR ORIGINATED FROM AN UNKNOWN SOURCE INSIDE THE VEHICLE. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 33,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10614514July 18, 2014
AIR BAGS, ENGINE
TL* THE CONTACT OWNS A 2007 BMW 328I. THE CONTACT STATED THAT THE AIR BAG SENSOR WAS NOT FUNCTIONING PROPERLY. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE MAT SENSOR SYSTEM NEEDED TO BE REPLACED. THE CONTACT STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 13V564000 (AIR BAGS). THE APPROXIMATE FAILURE MILEAGE WAS 50,000....UPDATED 09-05-14 *BF UPDATED 12/18/2014 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10610962July 16, 2014
ENGINE
TL* THE CONTACT OWNS A 2011 BMW 328I. THE CONTACT STATED THAT THE SERVICE ENGINE SENSOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO DIAGNOSED THAT THE VANOS SOLENOID VALVES AND THE CAM SHAFT BEARING LEDGE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER, WHO DIAGNOSED THAT THE IGNITION COILS NEEDED TO BE REPLACED. THE REMEDY FAILED TO REPAIR THE PROBLEM. THE VEHICLE WAS TAKEN BACK TO DEALER, WHERE IT WAS LATER DIAGNOSED THAT THE VANOS ASSEMBLY BOLT WAS DEFECTIVE. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN ID NUMBER: 14V176000 (ENGINE). THE RECALL REPAIRS WERE NOT PERFORMED. HOWEVER, THE DEALER REPLACED TWO ENGINE COILS, CHANGED THE OIL, REPLACED A WHEEL SENSOR, DRAINED THE BRAKE FLUID AND REPLACED A MICRO-FILTER. THE VEHICLE HAS NOT BEEN REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE SEVERAL TIMES AND PROVIDED NO REMEDY. THE APPROXIMATE FAILURE MILEAGE WAS 118,000. UPDATED 09/02/14*LJ UPDATED 11/7/2014 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10610433July 14, 2014
AIR BAGS
FRONT PASSENGER AIR BAG LIGHT CAME ON. NOT PART OF THE RECALL? NOT THE SPECIFIC TO THE VIN? BMW DEALER SAID IT THE SEAT PAN CUSHIN? DIFFERENT PART? IS THIS NOT A SAFETY ISSUE? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10609296July 9, 2014
ELECTRICAL SYSTEM, LATCHES/LOCKS/LINKAGES
I WAS DRIVING MY BMW 328I 2007 AND HAD PASSENGERS IN THE CAR. APPARENTLY ONE OF THE DOOR LOCK FUSES BLEW. I AM UNABLE TO UNLOCK ANY OF THE PASSENGER DOORS WITH THE KEY FOB NOR FROM THE INSIDE OF THE CAR. I AM ABLE TO OPEN THE DRIVER'S SIDE DOOR MANUALLY BUT THAT IS IT. IN OTHER WORDS, THE PASSENGERS IN MY CAR COULD NOT MANUALLY OPEN THEIR DOORS AT ALL. THEY HAD TO CRAWL THROUGH THE DRIVER SIDE TO EXIT THE VEHICLE! THANK GOD I WASN'T IN AN ACCIDENT, THERE WASN'T A FIRE. I'M NOW BEING TOLD THAT BMW HAS TO "RUN A FULL DIAGNOSTIC" BUT THERE IS NO WAY TO OPEN ANY PASSENGER DOORS OF THE VEHICLE FOR ENTRANCE OR EXIT UNLESS I POTENTIALLY SPEND THOUSANDS OF DOLLARS ON AN ELECTRICAL SYSTEM ISSUE. SERIOUSLY? DOES THIS SEEM SAFE TO THE AVERAGE PERSON? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10608683July 7, 2014
SERVICE BRAKES, ENGINE
THE CAR HAS BEEN TAKEN BACK 3X IN THE PAST 3 MONTHS FOR THE SAME ISSUE THE CAR TURNS OFF BY ITSELF WHEN STOPPED. BMW DEALERSHIP COULD NOT FIND ANY MECHANICAL PROBLEMS OR REASONS FOR ENGINE SHUTTING OFF.. THEY SHUT OFF THE FEATURE AND THE CAR CONTINUES TO SHUT OFF... ON THE MORNING OF JULY 3, 2014, AS I WAS COMING TO A RED LIGHT THE BRAKE PEDALS GOT VERY HARD AND I HAD TO PUSH THE PEDALS ALL THE WAY TO THE FLOOR FOR THE CAR TO STOP COMPLETELY. THE CAR IS CURRENTLY IN THE SHOP BEING CHECKED OUT. I CALLED BMW TO FIND OUT WHAT CAN BE DONE, I DONT FEEL SAFE IN THIS CAR ANYMORE. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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