BMW 328i Complaints

2,583 consumer complaints on file.

#10722038May 28, 2015
STEERING
A MESSAGE IN RED APPEARED ON THE DASH WITH A STEERING WHEEL AND PADLOCK. CAR WOULD NOT START. WAS TOLD STEERING COLUMN NEEDS TO BE REPLACED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10721637May 27, 2015
ENGINE, ELECTRICAL SYSTEM:12V/24V/48V BATTERY:CABLES
TL* THE CONTACT OWNS A 2008 BMW 328I. WHILE PARKED, THE VEHICLE FAILED TO START AND THE BATTERY AND CHECK ENGINE WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE BATTERY AND THE POSITIVE CONNECTION CABLE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. IN ADDITION, WHILE DRIVING AT 35 MPH, THE VEHICLE STALLED. THE CONTACT WAS UNABLE TO RESTART THE VEHICLE. THE ENGINE WARNING LIGHT ILLUMINATED AND ENGINE MALFUNCTION WAS DISPLAYED ACROSS THE MESSAGE BOARD. THE VEHICLE WAS TOWED TO ANOTHER INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE VALVE COIL, THE SPARK PLUGS, AND THE VALVE GASKET COVERS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE CONTACT WAS AWARE OF NHTSA CAMPAIGN NUMBER: 13V044000 (ELECTRICAL SYSTEM); HOWEVER, THE VIN WAS NOT INCLUDED. THE FAILURE MILEAGE WAS 73,025. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10721700May 27, 2015
POWER TRAIN, UNKNOWN OR OTHER, FUEL/PROPULSION SYSTEM
SUDDEN COMPLETE LOSS OF POWER WHILE UNDERWAY ON INTERSTATE 476 NORTH OF PHILADELPHIA. CAR STOPPED IN THE MIDDLE OF 4 LANES OF HIGH SPEED TRAFFIC AT 4:10 PM.IT WOULD NOT RESTART. THERE WAS NO WARNING OF AN ISSUE PRIOR. I AM SOLE OPERATOR OF CAR. CAR WAS IN DEALERS SHOP FOR 7 DAYS. NO OBVIOUS CAUSE FOUND, BUT BOSCH COILS REPLACED AS A PRECAUTION. 300 MILES LATER ON MAY 26, AT APPROX 5:20 PM THE CAR AGAIN W/O WARNING HAD SUDDEN COMPLETE LOSS OF POWER; WOULD NOT RESTART.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10717822May 21, 2015
ENGINE, FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
OIL SEEPING INTO THE TURBO SYSTEM CAUSING MODERATE TO HEAVY WHITE SMOKE FROM EXHAUST AT COLD START UP ONLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10715703May 11, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2000 BMW 328I. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V428000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIRS WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10715207May 7, 2015
ELECTRICAL SYSTEM, FUEL SYSTEM, GASOLINE
VEHICLE STALLED IN DRIVEWAY OF GAS STATION, JUST BEFORE I WAS ABOUT TO TURN ONTO STREET. ENGINE WOULD CRANK WHEN START BUTTON WAS PRESSED, BUT CAR WOULDN'T START. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10714661May 5, 2015
FUEL/PROPULSION SYSTEM, ELECTRICAL SYSTEM
THE CAR USE TAKE A LOOK A LONG TIME TO START NOW IT'S NOT STARTING AT ALL IT JUST MAKES NOISE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10714584May 5, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2007 BMW 328I. THE CONTACT STATED THAT THE PASSENGER SIDE AIR BAG WARNING INDICATOR WAS CONSISTENTLY ILLUMINATED AND THE PASSENGER SIDE AIR BAG WAS DEACTIVATED. THE VEHICLE WAS TAKEN TO THE DEALER AND WAS DIAGNOSED THAT THE MAT SENSOR ON THE PASSENGER SIDE WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE MANUFACTURER STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 13V564000 (AIR BAGS). THE APPROXIMATE FAILURE MILEAGE WAS 130,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10713166April 27, 2015
AIR BAGS
I HAVE A 2007 BMW 328I AND WHILE DRIVING DOWN THE INTERSTATE MY AIR BAG AND RESTRAINT LIGHTS CAME ON. I KNOW THERE ARE RECALLS ON THEM BUT WHEN I ADD MY VIN IT IS NOT ONE OF THEM. I AM A LITTLE WORRIED THAT IF I WERE TO GET INTO A ACCIDENT THE AIRBAGS WILL NOT DEPLOY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10712993April 26, 2015
ELECTRICAL SYSTEM, STEERING
I PARKED ON MY DRIVE WAY NORMALLY WITH EVERYTHING FINE. THE NEXT DAY WHEN TRYING TO TURN THE CAR ON, IT WOULDN'T START AND IT GAVE ME A STEERING WHEEL LOCK ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10712437April 23, 2015
AIR BAGS
THE RIGHT FRONT PASSENGER SEAT OCCUPANT PROTECTION SENSOR MAT IS DEFECTIVE AND CAUSES THE PASSENGER SIDE AIRBAG TO BE DEACTIVATED. RESEARCH HAS SHOWN THAT THIS IS A VERY COMMON PROBLEM WITH BMW...RECALLS WERE ISSUES FOR PREVIOUS YEARS (2006-2007) BUT DID NOT COVER 2009. INFORMATION AVAILABLE INDICATES THIS IS STILL AN ISSUE THAT SHOULD HAVE BEEN ADDRESSED BY PREVIOUS RECALL/REPLACEMENT INITIATIVES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10712239April 22, 2015
ELECTRICAL SYSTEM, STEERING, EXTERIOR LIGHTING
I WAS DRIVING ON AN EMPTY ROAD WHEN THE CAR SHUT OFF COMPLETELY, THE CABIN LOST ALL POWER AND THE CAR WENT ON BLACK OUT MODE. I BEGAN TO PRESS THE BRAKE BUT IT WAS ROUGH AND UNRESPONSIVE, I PULLED THE EMERGENCY BRAKE TO CONTINUE TO STOP SLOWLY, ONCE ON THE SIDE OF THE ROAD, I BEGAN TO EXAMINE THE VEHICLE, OPENED THE BATTERY COMPARTMENT IN THE TRUNK OF THE VEHICLE AND SEEMED TO BE FINE, I POPPED THE HOOD OPEN, EXAMINED A LITTLE BIT MORE FOR FLUIDS OR SIGNS OF OVER HEATING AND WAS UNSUCCESSFUL, CALLED A TOW TRUCK, THE DRIVER TESTED THE BATTERY AND SAID THE BATTERY WAS NOT TAKING THE CHARGE, SO HE TOWED ME HOME, THE NEXT DAY I TOOK THE BATTERY TO THE PLACE I PURCHASED IT FROM SINCE IT WAS STILL UNDER WARRANTY, THIS BATTERY HAD A 2 YEAR WARRANTY AND WAS USED FOR 8 MONTHS. I INSTALLED THE BATTERY AND THE POWER IN THE CABIN AND DASH WAS REESTABLISHED, A WARNING LIGHT CAME ON THE DASH SHORTLY AFTER I TRY TO START THE CAR AND A CLICKING NOISE FROM WHERE THE FUSE BOX IS LOCATED, ON THE PASSENGER SIDE BEGAN. I PULLED THE KEY OUT, ATTEMPTED TO START THE CAR AGAIN AND AN ICON OF A STEERING WHEEL AND LOCKED POPPED UP, ALL IN RED. I CEASED TO ATTEMPT TO START THE CAR, I RESEARCHED THE FOLLOWING DAY AND IT SEEMS LIKE IT HAD TO BE TAKEN TO THE BMW DEALER, ON TUESDAY 4/22 THE CAR WAS TOWED TO THE DEALER, I WAS INFORMED THE BATTERY WAS DEAD ONCE AGAIN AND THAT THE ISSUE WAS THE STEERING COLUMN MECHANISM WHICH WAS LOCKED, THEY WANTED TO CHARGE $1200 TO PERFORM THE LABOR, APPARENTLY THEY RESET THE CODE AND THE CAR WAS TURNED ON, ONCE I REALIZED THE CAR WAS DRIVABLE AND THAT THERE IS NO SPECIAL CODING TO PERFORM THE JOB, I ASKED FOR THE CAR TO BE RELEASED AFTER PAYING $160. THE VEHICLE HAS AN ELECTRICAL ISSUE THAT CAUSES THE BATTERY TO PUT OUT HIGHER VOLTAGE THAN THE CAR NEEDS AND THEREFORE CAUSES THE BATTERY TO MALFUNCTION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10712041April 21, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2007 BMW 328I. THE CONTACT STATED THAT THE VEHICLE STALLED ON SEVERAL OCCASIONS WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER AND IT WAS DETERMINED THAT THE BATTERY CONNECTOR NEEDED TO BE REPLACED. THE CONTACT ASKED ABOUT NHTSA CAMPAIGN NUMBER: 13V044000 (ELECTRICAL SYSTEM) BUT THE MANUFACTURER STATED THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALL. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10706350April 17, 2015
AIR BAGS
MY CAR IS DISPLAYING "PASSENGER RESTRAINT MALFUNCTION" ERROR ON MY IDRIVE DASHBOARD. I SEARCHED AND IT SEEMS THERE HAS BEEN A RECALL BUT WHEN I ENTER MY VIN NUMBER, THE RECALL IS NOT SHOWN FOR MY SPECIFIC CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10706058April 16, 2015
ELECTRICAL SYSTEM, STEERING
MY WIFE AND I HAVE A 2007 BMW 328I. IN 2010, WE GOT IN THE VEHICLE AND THERE WAS A STEERING WHEEL LOCK WARNING ON THE DASH. WE TOOK IT TO GET LOOKED AT AND THEY STATED IT WAS A "FAULT CODE". WE HAD THE EXACT SAME EXPERIENCE IN 2012 AND 2014 WITH THE SAME RESULT, "FAULT CODE". WE NOW HAVE THIS ICON WARNING AGAIN. THIS TIME WE ARE TOLD THAT THE WHOLE STEERING COLUMN WILL NEED TO BE REPLACED ($1200). ACCORDING TO MANY REFERENCES, THIS IS A COMMON PROBLEM AND BMW IS AWARE OF IT. ALSO, ACCORDING TO SEVERAL REFERENCES, THERE IS NO WARNING OR PREDICTION WHEN THE STEERING WHEEL LOCK WILL FAIL IN THE LOCKED POSITION. IF YOU ARE FIRST GETTING INTO THE VEHICLE AND THE STEERING WHEEL LOCK HAS FAILED IN THE LOCKED POSITION, IT WILL NOT ALLOW YOU TO START THE ENGINE. THE QUESTION THAT I HAVE IS WHETHER THE STEERING WHEEL LOCK CAN FAIL IN THE LOCKED POSITION WHILE THE VEHICLE IS BEING DRIVEN. APPARENTLY, THIS QUESTION HAS BEEN RAISED BY NUMEROUS PEOPLE. I HAVE ASKED THIS QUESTION TO THE DEALERSHIP AS WELL AS SEVERAL BMW WEBSITES. THE RESULTS ARE, THEY DON'T KNOW OR THE ANSWERS HAVE BEEN INCONSISTENT AND OFTEN CONTRADICTORY. ASIDE FROM THIS PARTICULAR PROBLEM BEING FAR TOO FREQUENT TO IGNORE BY BMW, THIS APPEARS TO BE A VERY REAL SAFETY CONCERN. BMW CONTINUES TO IGNORE THIS PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10705967April 15, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2007 BMW 328I. WHILE DRIVING AT 40 MPH, THE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO DIAGNOSED THAT THE SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT WAS MADE AWARE OF NHTSA CAMPAIGN NUMBER: 13V564000 (AIR BAGS) BUT THE VIN WAS NOT INCLUDED. THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10704956April 10, 2015
ENGINE, AIR BAGS
TL* THE CONTACT OWNS A 2000 BMW 328I. WHILE DRIVING AT APPROXIMATELY 60 MPH, THE DRIVER SIDE WINDOW DOOR AIR BAG DEPLOYED WITHOUT WARNING, AND THE ENGINE STALLED. THE VEHICLE WAS TAKEN TO A DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 182,300. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10704068April 6, 2015
AIR BAGS
SAW ISSUE WITH 2006 3 SERIES REGARDING PASSENGER AIRBAG LIGHT READING WRONG. MINE SEATBELT CHIMES GO OFF EVEN IF I JUST PUT AN ELECTRONIC TABLET IN THE SEAT. OTHER DAY ADULT SON IN CAR, PASSENGER AIRBAG LIGHT SHOWING IT'S OFF YET HE WAS SITTING IN SEAT AND STRAPPED IN. 2 DAYS LATER AFTER I DROPPED HIM OFF, SYSTEM STARTED CHIMING AGAIN, HAD TO PUT SEATBELT IN LATCH EVEN THOUGH NO ONE IN SEAT FOR IT TO TURN OFF THE NOISE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10703181April 1, 2015
SEAT BELTS, AIR BAGS
I'VE READ THERE'S A RECALL ON 3 SORTIES BUT NOT ALL VIA HAVE BEEN ADDED YET. MY VIN [XXX] I'M HAVING THE SEATBELT RESTRAINT ERROR OUT OF NOWHERE AND MY CAR WON'T START. ONLY 81000 MILES . BEEN RIDING MY BIKE TO WORK PLEASE HELP ME OUT HERE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10701844March 26, 2015
SUSPENSION, STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS
I WAS DRIVING 20 MPH AND ACCIDENTALLY HIT A POT HOLE IN THE ROAD. AFTER DOING SO THE 2000 BMW 328I DROVE NORMALLY. HOWEVER AFTER THIS INCIDENT I BEGAN TO HEAR A CLUNKING NOISE IN THE REAR AREA OF THE VEHICLE EVERY TIME I PUT THE VEHICLE IN DRIVE. I TOOK IT TO THE REPAIR SHOP FOR AN ANALYSIS AND WAS TOLD THERE IS A TEAR IN THE SUBFRAME. THE MECHANIC TOLD ME THE CAR IS NOT REPAIRABLE BECAUSE THE 1999 TO 2006 BMW 3 SERIES HAVE A MANUFACTURING SUBFRAME DEFECT, AND THAT ONCE THE DIFFERENTIAL BEGINS TO SEPARATE FROM THE DEFECTIVE SUBFRAME THE VEHICLE IS RENDERED WORTHLESS. HE SAID THAT THE VEHICLE IS TOTALLY UNSAFE TO DRIVE BEEN WITH TRYING TO REPAIR IT BECAUSE OF THE INHERENT DEFECT. I CALLED MY INSURANCE COMPANY, USAA, EXPLAINED THE PROBLEM AND FILED A CLAIM. THEIR ADJUSTER LOOKED AT THE VEHICLE AND REPORTED THAT IT IS A TOTAL LOSS AND IS UNSAFE TO DRIVE. HOWEVER, THE ADJUSTER SAID USAA WILL NOT PAY ANYTHING ON THE CLAIM BECAUSE IT IS A PRE-EXISTING MANUFACTURING DEFECT THAT BMW SHOULD BE RESPONSIBLE FOR. I CONTACTED BMW AND FOUND THAT A CLASS ACTION LAWSUIT WAS FILED YEARS AGO BECAUSE OF THE MANUFACTURING SUBFRAME DEFECT RENDERING THE VEHICLES UNSAFE TO DRIVE AND WORTHLESS. BMW PAID FOR REPAIRS TO RE-WELD THE SUBFRAME BUT QUIT PAYING IN 2006. BMW ACCEPTS NO RESPONSIBILITY FOR ITS DEFECTIVE MANUFACTURING OF MY CAR, SO NOW I HAVE A CAR THAT IS TOTALLY WORTHLESS AND CAN ONLY BE SOLD FOR PARTS. BMW'S REFUSAL TO RECALL AND BE RESPONSIBLE FOR THE MODEL YEARS FOR WHICH IT MANUFACTURED DEFECTIVE SUBFRAMES, THEREBY CREATING A SAFETY HAZARD THAT COULD END IN DEATH FOR THE CAR'S OCCUPANTS, IS INEXCUSABLE. BMW SHOULD TAKE RESPONSIBILITY AND BE REQUIRED TO RECALL ALL OF THE AFFECTED VEHICLES AND REIMBURSE ALL PERSONS LIKE MYSELF FOR MANUFACTURING A DEFECTIVE CAR THAT IS A SERIOUS SAFETY HAZARD AND CAUSES THE VEHICLES TO BECOME WORTHLESS ONCE A TEAR OCCURS IN THE SUBFRAME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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