BMW 328i Complaints

2,583 consumer complaints on file.

#10748078August 12, 2015
ENGINE, AIR BAGS
TL* THE CONTACT OWNS A 2011 BMW 328I. WHILE DRIVING APPROXIMATELY 60 MPH, THE AIR BAG WARNING INDICATOR ILLUMINATED. THE DEALER WAS UNABLE TO DIAGNOSE THE FAILURE AND NOTIFIED THE CONTACT THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V176000 (ENGINE). THE MANUFACTURER WAS NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 60,000. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10745037July 30, 2015
VISIBILITY/WIPER
WHILE DRIVING DOWN A STRAIGHT ROAD AT 50 MPH, A VERY LOUD POP WAS HEARD ALMOST LIKE AN EXPLOSION. I PULLED TO THE SIDE OF THE ROAD AND NOTICED THE ENTIRE SUNROOF HAD SHATTERED. IT WAS A CLEAR DAY WITH TEMPS IN THE 70'S. NO OTHER VEHICLES WERE IN THE VICINITY AT TIME OF EVENT. NO ROAD DEBRI WAS NOTED ON ROADWAY. THE GLASS APPEARED TO BE PUSHED OUT LIKE IT WAS CAUSED BY A PRESSURE DIFFERENCE. AT THE TIME OF EVENT, ALL THE WINDOWS WERE UP WITH THE A/C ON. PIECES OF THE GLASS HAD FLOWN BACK AND SCRATCHED THE PAINT DOWN TO METAL ON BOTH THE ROOF AND TRUNK-LID. I HAD MY TWO SMALL KIDS IN THE BACK SEAT AT THE TIME AND THEY WERE BOTH TERRIFIED AFTER HEARING THE NOISE. LUCKILY THE SHADE COVER WAS IN PLACE AND NO GLASS ENTERED THE PASSENGER SPACE. BMW IS NOT WILLING TO INVESTIGATE THE INCIDENT OR COVER THE COST.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10745056July 30, 2015
AIR BAGS, ELECTRICAL SYSTEM, STRUCTURE:BODY:DOOR
TL* THE CONTACT OWNS A 2000 BMW 328I. WHILE DRIVING 35 MPH, THE CONTACT DROVE OVER A POTHOLE AND THE FRONT PASSENGER SIDE CURTAIN AND HEADLINER AIR BAGS PARTIALLY DEPLOYED INADVERTENTLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE PASSENGER SIDE AIR BAG HEAD LINER MODULE, PASSENGER SIDE DOOR AIR BAG MODULE, FRONT PASSENGER SIDE DOOR TRIM PANEL, BATTERY, AND BATTERY CABLE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE CONTACT WAS AWARE OF NHTSA CAMPAIGN NUMBER: 02V223000 (AIR BAGS), BUT THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 90,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10744461July 28, 2015
AIR BAGS, SEAT BELTS
THE FRONT RIGHT PASSENGER AIR BAG AND SEAT BELT WARNING LIGHTS ARE ON, INDICATING THAT THE PASSENGER AIR BAG AND SEAT BELT WAS NOT USED. THIS OCCURRED EVEN WHEN PASSENGER SEAT WAS OCCUPIED. THE MANUFACTURER WAS MADE AWARE OF THIS FAILURE. THE FAILURE MILEAGE WAS 55,000. THIS IS UNSAFE... THE PASSENGER SEAT IS OCCUPIED. BMW NEED A RECALL ON THIS PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10743979July 27, 2015
FUEL/PROPULSION SYSTEM
THE ENGINE SHUT DOWN WHILE DRIVING IN TRAFFIC. ONLY AFTER DISENGAGING THE KEY AND WAITING ABOUT 30 MINUTES, THE VEHICLE CAN START UP AGAIN. IF THE PROBLEM IS NOT ADDRESSED, THIS EVENT WILL HAPPEN WITHIN ABOUT A DAY TO A WEEK. I DROVE THE VEHICLE DAILY ON MY COMMUTE TO WORK. THIS PROBLEM HAS ALWAYS OCCURRED ON MY RETURN TRIP IN THE AFTERNOON. THE ERROR CODES THAT SHOWED UP WERE: A GENERIC CODE FOR THE FUEL PUMP, FUEL MODULE CONTROL VOLTAGE TOO HIGH, AND FUEL MODULE CONTROL CURRENT TOO LOW. AFTER TWO TRIPS TO WEATHERFORD BMW, THE PROBLEM WAS TENTATIVELY SOLVED. ON MY FIRST VISIT, THEY MISDIAGNOSED THE PROBLEM TO BE THAT THE FUEL MODULE CONTROL VOLTAGE WAS OUT OF CALIBRATION. THEY SUPPOSEDLY RECALIBRATED IT, TEST DROVE IT, AND SOLVED THE PROBLEM. THEY CHARGED ME THE $210 DIAGNOSTIC FEE BECAUSE THEY CLAIMED THIS WAS NOT A WARRANTY ISSUE. HOWEVER, THE SAME PROBLEM OCCURRED THE NEXT DAY ON MY AFTERNOON COMMUTE. AFTER BRINGING MY CAR BACK TO THEM. THEY DIAGNOSED THE PROBLEM TO BE A FAULTY FUEL PUMP CONTROL MODULE (EKPS MODULE). THE REPAIR WAS COVERED UNDER THE SULEV WARRANTY FOR BMW VEHICLES WITH THE N51 ENGINE. THEY DID NOT CHARGE ME THIS TIME, BUT THEY REFUSED TO CREDIT THE CHARGE ON MY FIRST VISIT, SAYING THAT THEY WOULD HAVE HAD TO RECALIBRATE THE VOLTAGE ANYWAY. I CONTENDED THAT THE FAULTY MODULE CAUSED THE VOLTAGE TO BE OUT OF CALIBRATION AND THAT A FUNCTIONAL REPLACEMENT MODULE WOULD HAVE BROUGHT THE VOLTAGE BACK WITHIN SPECIFICATION, AND THAT IF THEY HAD JUST REPLACED THE MODULE ON MY FIRST VISIT THAT THEY WOULD NOT HAVE HAD TO RECALIBRATE THE VOLTAGE. HOWEVER, WEATHERFORD BMW INSISTED ON NOT REFUNDING THE CHARGE FOR THE FIRST VISIT, AND I HAVE FILED A CLAIM WITH MY CREDIT CARD COMPANY TO DISPUTE THE CHARGE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10743746July 27, 2015
FUEL/PROPULSION SYSTEM
THE VEHICLE WAS PARKED BUT STILL RUNNING. AN ERROR MESSAGE "FUEL PUMP FAILURE" POPPED UP ON SCREEN AND THE "CHECK ENGINE LIGHT" TURNED ON; THE CAR TURNED OFF. THE CAR HAS NOT BEEN ABLE TO RESTART. IT SHOULD BE NOTED THAT I TOOK THE CAR IN FOR SERVICE LESS THAN TWO WEEKS PRIOR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10735048July 20, 2015
STEERING
I LOST ALL STEERING IN MY CAR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10734437July 16, 2015
EQUIPMENT ADAPTIVE/MOBILITY, STRUCTURE:BODY, ELECTRICAL SYSTEM
DRIVING AT APPROXIMATELY 30MPH PASSING VEHICLE ALLERTED ME OF FIRE AND SMOKE COMING FROM MY REAR. AS I SLOWED DOWN FLAMES AND SMOKE INCREASED. SMOKE FILLED INTERIOR UPON MY EXITING. REAR FIRE CO0NTINUED TO BURN UNTIL FIRE DEPARTMENT. DOOUSED CAR WITH WATER. POLICE REPORT TAKEN. CAR TAKEN TO REPAIR SHOP AND DECLARED TO EXPENSIVE TO REPAIR.
Crash:
No
Fire:
Yes
Injuries:
1
Deaths:
0
#10734307July 15, 2015
ELECTRICAL SYSTEM
AFTER A SCHEDULED SERVICE THE ELECTRONIC LOCKS ON THE DOORS WOULD NOT WORK. RETURNED THE CAR THE SAME DAY FOR A "FUSE" THAT HAD BLOWN. WITHIN A FEW MORE DAYS, THE DOORS WOULD NOT OPEN, AND REMAINED LOCKED. I HAD TO USE THE VALET/METAL KEY TO OPEN THE DRIVER DOOR AND WAS TOTALLY UNABLE TO OPEN ANY OTHER DOORS. NONE WOULD OPEN FROM INSIDE, OUTSIDE OR THE REMOTE FOB. TOOK THE CAR TO THE DEALER FOR REPAIRS. THEY SAID IT WOULD TAKE A DAY TO REPAIR AFTER A DAY OF TEARING THE DOORS APART AND DIAGNOSING THE PROBLEM. THEY WERE UNABLE TO GET PARTS AND TOOK SEVERAL DAYS TO REPAIR THE DOORS WITH NEW "LOCK ACTUATORS" THAT HAD ALL FAILED. WHY? HOW CAN THREE DOORS FAIL ALL AT THE SAME TIME? IT MUST BE AN ELECTRICAL PROBLEM? DANGEROUS!!! THANK GOD I DID NOT HAVE TO DRIVE MY GRANDCHILDREN AROUND THAT WEEK. THE ONLY WAY TO GET INTO AND OUT OF THREE OF THE SEATS WOULD BE TO USE THE WINDOWS OR CLIMB OVER THE DRIVER SEAT/ CONSOLE. THIS IS SCARY AND DANGEROUS, TO NOT BE ABLE TO OPEN THE CAR DOOR. WHY HASN'T BMW HAD A RECALL ON THIS ISSUE? I'M OUT ALMOST $2K FOR THE REPAIRS!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10733183July 10, 2015
ELECTRICAL SYSTEM, UNKNOWN OR OTHER, STRUCTURE:BODY
ELECTRONIC DOOR LOCKS FAILED TO UNLOCK THUS TRAPPING MYSELF IN THE CAR. NO MECHANICAL OVERRIDE EXISTS TO MANUALLY UNLOCK THE DOORS. I HAD TO ROLL THE WINDOW DOWN AND CLIMB OUT THROUGH THE WINDOW. THE 4 DOOR SEDAN HAS SMALL WINDOWS AND I HURT MYSELF (PULLED MUSCLES AND JOINTS) CLIMBING OUT. IF THE WINDOWS FAILED (THEY DID NOT), I WOULD HAVE HAD TO BREAK THE WINDOWS AND THEN CLIMB OUT. ELDERLY OR HANDICAPPED OCCUPANTS WOULD NOT BE ABLE TO GET OUT! ANY POWER FAILURE WILL TRAP OCCUPANTS SINCE NO MECHANICAL OVERRIDE EXISTS!
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10732718July 8, 2015
AIR BAGS
THE AIR BAG WARNING LIGHT ILLUMINATED, INDICATING THAT THE PASSENGER AIR BAG WAS OFF. THE FAILURE OCCURRED EVEN WHEN THE PASSENGER SEAT WAS OCCUPIED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 100,000. THIS IS UNSAFE WHILE THE PASSENGER SEAT IS OCCUPIED THE LIKE INDICATES THE AIRBAG IS OFF. BMW NEED A RECALL ON THIS PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10732725July 8, 2015
POWER TRAIN
2009 BMW 328I SERIES X DRIVE NOT ABLE TO REVERSE OUT OF PARKING SPACE IN PARKING LOT. I HAD TO HAVE MY CAR TOWED. THERE A NUMEROUS COMPLAINTS ON GM TRANSMISSIONS HAVING THIS PROBLEM AND THE FIX IS TO REPLACE THE TRANSMISSIONS. BMW PRODUCED TO 3/31/2009, EQUIPPED WITH THE 6L45 TRANSMISSION (GA6L45R), MAY EXHIBIT A CONDITION OF NO ENGAGEMENT WHEN SELECTING FORWARD OR REVERSE RANGES.NEED TO DO A RECALL ON THIS ISSUE, TRANSMISSIONS BEING REPLACE ON NEW CAR THEY GO OUT AT 100,000 MILES OR LESS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10732755July 8, 2015
ELECTRICAL SYSTEM, ENGINE, VISIBILITY/WIPER
TL* THE CONTACT OWNS A 2007 BMW 328I. WHILE DRIVING 70 MPH, THE INSTRUMENT PANEL WARNING INDICATORS ILLUMINATED AND THE WINDSHIELD WIPERS STARTED TO ACTIVATE INDEPENDENTLY. THE CONTACT ALSO STATED THAT THE IGNITION HAD DIFFICULTY SWITCHING INTO THE ON POSITION. THE CONTACT ALSO STATED THAT THE DOOR LOCKS WOULD ALSO WORK INDEPENDENTLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 140,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10731569July 1, 2015
WHEELS
THE WHEELS/RIMS ON MY BMW ARE CONTRIBUTING TO MY TIRES FAULTS. THE BRIDGESTONE POTENZA RTS TIRES ARE CONSTANTLY HAVING BUBBLES FORM ON THE TIRES WITH NORMAL DRIVING. I HAVE REPLACED SEVERAL TIRES AS A RESULT. THEY TELL ME IT IS ROAD HAZARD. IF THAT WAS THE CASE I WOULD HAVE REPLACED TIRES ON MY OTHER CARS THAT I DRIVE MUCH MORE FREQUENTLY. LAST WEEK ANOTHER BLOWOUT ON INTERSTATE 395 IN VA. $500 FOR A NEW TIRE AND THEN THEY FIND ANOTHER TIRE WITH A BUBBLE. BMW IS AT FAULT AS WELL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10731289June 30, 2015
EQUIPMENT, TIRES:SIDEWALL
THE BRIDGESTONE TIRES THAT ARE STANDARD ON MY BMW 328I ARE STRESSED WITH BUBBLES FORMING ON THE SIDEWALLS. MY 2007 BMW HAS HAD ALL THE TIRES REPLACED AS A RESULT OF BUBBLES OR BLOWOUTS. THE MOST RECENT WAS WEDNESDAY, JUNE 24TH. I TIRE WAS LEAKING AIR AND FOUND TO BE DAMAGED. I BARELY MADE IT BACK TO BMW DEALER 3.2 MILES AWAY FROM WHERE IT HAPPENED. WHEN THEY INSPECTED THE CAR THEY FOUND ANOTHER TIRE THAT HAD A BUBBLE FORMED ON IT CAUSING A FAILED VA INSPECTION. MARCH 2014, THE TIRE BLEW OUT ON I-95 IN GA. THE CAR WAS FLAT BED TOWED TO SAVANNAH WHERE THE TIRE WAS REPLACED. AGAIN CAUSED BY BUBBLES FORMED ON THE SIDEWALL. OVER THE EIGHT YEARS I HAVE HAD THE CAR, I HAVE REPLACED THE 8 TIRES DUE TO BUBBLES. THE CAR HAS 31,115 MILES ON IT. I TAKE EXTRA CARE OF THE CAR. THIS IS A SAFETY ISSUE AND NEEDS TO BE ADDRESSED BY BRIDGESTONE AND BMW. I HAVE REPEATEDLY TRIED TO DISCUSS THIS WITH THE COMPANIES BUT THEY GIVE ME THE RUN AROUND AND BLAME EACH OTHER. BRIDGESTONE SAID THAT BMW BUILT THE CAR TO LOW TO THE GROUND. BMW SAYS THEY DON'T MAKE TIRES. THIS IS SERIOUS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10730592June 26, 2015
SEAT BELTS
TL* THE CONTACT OWNS A 2007 BMW 328I. THE CONTACT STATED THAT WHILE DRIVING 5 MPH, THE SEAT BELT INDICATOR ILLUMINATED WITH A BEEPING NOISE. THE CONTACT MENTIONED THE FAILURE OCCURRED WHETHER THE SEAT BELT WAS LATCHED OR NOT. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHERE IT WAS DIAGNOSE THAT THE OCCUPANCY MAT SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 13V564000 (AIR BAGS). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 69,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10730621June 26, 2015
ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR, VISIBILITY
TL* THE CONTACT OWNED A 2007 BMW 328I. THE CONTACT STATED THAT BOTH REAR WINDOW REGULATORS WOULD PREMATURELY WEAR AND FAIL. THE FAILURE OCCURRED ON THREE SEPARATE OCCASIONS. THE VEHICLE WAS REPAIRED EACH TIME AT THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10725844June 17, 2015
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2007 BMW 328I. THE CONTACT STATED THAT WHILE IN PARK, THE CONTACT NOTICED STRONG FUEL FUMES OUTSIDE THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO WAS UNABLE TO DIAGNOSE OR REPAIR THE VEHICLE. HOWEVER, THE MECHANIC SUGGESTED REPLACING THE FUEL CAP. THE FUEL CAP WAS REPLACED BUT THE FAILURE PERSISTED. THE VEHICLE WAS TAKEN BACK TO THE INDEPENDENT MECHANIC. THE TECHNICIAN STATED THAT THE FUEL TANK HAD FRACTURED AND AS A RESULT, THE FUEL PUMP AND FUEL TANK NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 84,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10724660June 11, 2015
ENGINE
I WAS DRIVING ALONG THE STREETS, WHILE IT WAS HEAVILY RAINING. WHILE I WAS STUCK IN TRAFFIC, MY CAR SUDDENLY STOPPED WORKING (NOTE: THERE WERE CARS BEHIND ME, IN FRONT OF ME, AND RIGHT NEXT TO ME). WHILE I WAS STUCK IN TRAFFIC AND STEPPING ON MY BRAKES, THE MOMENT I LET GO OF THE BRAKES TO MOVE FORWARD BY STEPPING ON THE GAS, IT WOULDN'T MOVE. THEN I TRIED STEPPING ON THE BRAKES AND THE BRAKES STOPPED WORKING TOO, SO I HAD TO PUT MY CAR ON PARK BECAUSE I WAS AFRAID IT WOULD START ROLLING BY ITSELF WITHOUT MY CONTROL. WHEN I ATTEMPTED TO PUT IT BACK IN DRIVE, IT WOULDN'T LET ME. THE SIGNAL STILL SAID P FOR PARK, AND IT WOULDN'T WORK IN REVERSE MODE NOR NEUTRAL MODE EITHER. THEN I TRIED TURNING OFF MY VEHICLE AND TRIED RE-STARTING IT. WHEN I TRIED TO RE-START MY VEHICLE, THE WHOLE VEHICLE JUST SHUT DOWN, AND WOULDN'T START UP ANYMORE. ALL THE OTHER CARS AROUND ME WERE ABLE TO DRIVE JUST FINE, AND EVEN HAD TO DRIVE PAST ME BECAUSE MY CAR STOPPED WORKING IN THE MIDDLE OF THE STREET DURING THE RAIN. THE FIREMEN AND POLICEMEN ENDED UP COMING TO TRY TO RE-START MY ENGINE, BUT IT DIDN'T WORK, SO THEY ENDED UP HAVING TO TOW MY CAR AWAY TO AVOID TRAFFIC (SO ALL THE OTHER CARS CAN DRIVE THROUGH WITHOUT GOING AROUND ME). BMW SAID MY CAR STOPPED DUE TO WATER DAMAGE, SPECIFICALLY DAMAGING THE ENGINE, COSTING ROUGHLY AROUND $18,000. HOWEVER, ALL THE OTHER CARS AROUND ME DROVE IN THE SAME LANE, SAME SPOT, AND SAME TIME IN THIS HEAVY RAIN JUST FINE. I DON'T KNOW WHY MY VEHICLE WAS THE ONLY ONE THAT WAS SEVERELY DAMAGED BY "WATER" WHEN ALL THE OTHER CARS AROUND ME WERE JUST FINE. I BELIEVE THERE'S SOMETHING WRONG WITH THE CAR ITSELF, FOR THE CAR SHOULD BE ABLE TO HANDLE HEAVY RAIN LIKE ALL THE OTHER CARS THAT WERE DRIVING JUST FINE AROUND ME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10722673June 1, 2015
AIR BAGS
THE SAME VINTAGE BMW 3 SERIES ARE BEING RECALLED FOR DRIVERS SIDE AIR BAGS NOW IN LATE MAY 2015 . MY VEHICLE IS NOT BEING RECALLED NOW, BUT I HAVE ASKED BMW NORTH AMERICA WHO MADE MY AIRBAG TO DETERMINE IF MY FAMILY IS ALSO AT RISK FROM THE SAME MANUFACTURER (TAKATA ). AFTER ASKING MULTIPLE TIMES I HAVE NOT BEEN GIVEN AN ANSWER. I HAVE ALSO ASKED MY DEALER IF THEY KNEW, AND THEY SAID THAT THE AIRBAGS HAVE BMW LOGO AND BRANDING ON THEM, BUT THEY DO NOT KNOW WHO ACTUALLY MADE IT. I WOULD LIKE BMW NORTH AMERICA TO TELL ME WHO MADE THE AIRBAGS IN MY VEHICLE SO I KNOW THE MANUFACTURER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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