Acura TSX Complaints

685 consumer complaints on file.

#10460087May 30, 2012
SERVICE BRAKES, STEERING
BRAKES HAVE WORN CONSIDERABLY OVER THE LAST 10,000 MILES. I PURCHASED THE VEHICLE 'CERTIFIED PRE-OWNED' IN MAY, 2011. NOW, ONLY A YEAR AND 10K MILES LATER...THE CAR HAS BEGUN TO SHAKE VIOLENTLY, AFFECTING DRIVER'S ABILITY TO STEER DURING HEAVY BRAKING. THE ONSET WAS INCREDIBLY FAST...FROM BARELY NOTICEABLE TO VIOLENTLY SHAKING THE CAR IN ABOUT 300 CITY MILES AT MOST. LOOKS LIKE THE PADS WILL NEED TO BE REPLACED AND THE ROTORS SMOOTHED, MAYBE REPLACED. BASED ON THE ESTIMATES I HAVE FOUND, THIS REPAIR WILL COST APPROXIMATELY $175 + LABOR IF THE ROTORS DO NEED TO BE REPLACED. THE UNFORTUNATE PART ABOUT ALL OF THIS...I DIDN'T EVEN HAVE TIME TO GET MY PADS CHANGED BEFORE THEY BEGAN TO WEAR ON MY ROTOR. THE STOCK HONDA BRAKES APPEAR TO HAVE WORN OUT IN THE REAR FIRST, THEN THE FRONT. FROM WHAT I CAN TELL, THE FRONT BRAKES HAD TO PICK UP THE SLACK FROM THE NOTORIOUSLY INADEQUATE REAR BRAKES, CAUSING THE FRONTS TO WEAR CONSIDERABLY FASTER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10459685May 25, 2012
ENGINE AND ENGINE COOLING
MY A/C COMPRESSOR HAS FAILED 20 DAYS AFTER MY WARRANTY EXPIRED. COMPRESSOR MADE GRINDING NOISE FOR A FEW SECONDS, THEN A LOUD BANG, THEN STOPPED WORKING. I'VE READ THAT THERE ARE SIMILAR ISSUES WITH 2004 VEHICLES THAT HAVE BEEN ADDRESSED, NOT SURE WHY 2005 VEHICLES WEREN'T INCLUDED. APPARENTLY THEY WERE AWARE THAT THESE PARTS WERE BAD AND WOULDN'T LAST WHEN VEHICLES WERE MANUFACTURED. DEALER HAS STATED REPAIR COSTS TO BE AROUND 2,600. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10458537May 15, 2012
AIR BAGS
TL* THE CONTACT OWNS A 2005 ACURA TSX. WHILE DRIVING AT APPROXIMATELY 45 MPH ANOTHER VEHICLE CRASHED ONTO THE FRONT DRIVERS SIDE FENDER FORCING THE VEHICLE HEAD ON INTO A GUARD RAIL. THE AIR BAGS DID NOT DEPLOY. THE POLICE REPORTED TO THE SCENE AND A REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN AUTO COLLISION SHOP. THE VEHICLE WAS DESTROYED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 158,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10456767April 28, 2012
AIR BAGS
AIR BAG WARNING LIGHT COMES ON INTERMITTENTLY INDICATING SIDE AIR BAG. DOES NOT INDICATE WHICH SIDE. HAPPENS WITH OR WITHOUT PASSENGER. INTERNET SEARCH REVEALED SEVERAL MENTIONS OF THE SAME. THERE ARE NO TSBS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10455306April 15, 2012
STEERING, SUSPENSION
STEERING VIBRATES FROM 45 TO 75MPH, DEALER HAS TEST DROVE AND ALSO FELT THE VIBRATION, AND TOLD THAT IS THE TSX WAGON CHARACTISTIC, AND REFUSED TO DO A FURTHER DIAGNOSE. 2 WHEEL ALIGNMENT FOR THE 1ST 2 WEEKS OF OWNERSHIP THEN 2 ROAD FORCE TIRE BALANCED AND STILL DID NOT FIX THE PROBLEM, THIS IS ALL HAPPENED IN 4 WEEKS. THE STEERING VIBRATION COULD CAUSE BY BAD MOTOR MOUNT, TRANSMISSION MOUNT, AXELS, BAD SUSPENSION COMPONENTS, BAD ROTORS. NEW CAR SHOULD NOT HAVE ANY STEERING VIBRATION, SPECIALLY ON HIGHWAY SPEED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10449955March 1, 2012
SERVICE BRAKES, HYDRAULIC
THE INNER REAR BRAKE PADS WENT FROM 6 IN SEPTEMBER TO 1 - WORN TO THE SENSOR IN LESS THAN SIX MONTHS. THE FRONT BRAKE PADS REMAINED AT 8 AND THE OUTER REAR BRAKE PADS WERE 6. MECHANICS WITH WHOM I HAVE SPOKEN HAVE EXPLAINED THAT THE REAR BRAKE PADS SHOULD NOT BE WEARING OUT PRIOR TO THE FRONT SINCE THE FRONT BRAKES DO MOST OF THE WORK. THEY ALSO INDICATED THAT SUCH UNEVEN WEAR IS NOT NORMAL. OF MOST CONCERN TO ME IS THE SAFETY ISSUE. EXCEPT FOR AN INTERMITTENT NOISE LIKE A LITTLE STICK IN MY RIGHT REAR TIRE WELL, I HAD NO IDEA THERE WAS A PROBLEM. ALTHOUGH IT WASN'T TIME FOR MY REGULAR SERVICE, I CONTACTED MY MECHANIC TO MAKE SURE MY CAR WAS READY FOR A ROAD TRIP I WAS TAKING THAT WEEKEND. BECAUSE I MENTIONED THE INTERMITTENT SOUND, THEY LOOKED UNDER THE CAR AND DISCOVERED THE PROBLEM WITH THE BRAKES. HAD I NOT BEEN CAUTIOUS, I COULD VERY WELL HAVE HAD A SERIOUS PROBLEM ON THE ROAD WITHOUT EVER ANTICIPATING IT. WHILE THE ACURA DEALER INSISTS THAT SUCH WEAR IS NOT UNUSUAL FOR THESE CARS, I FIND IT VERY CONCERNING THAT MY BRAKES SHOULD BE WORN OUT IN THIS WAY AT 36000 MILES. WITH PREVIOUS CARS, I HAVE NEVER NEEDED BRAKE PADS UNTIL AROUND 80,000 MILES. IT IS UPSETTING TO ME TO HAVE THIS EXPERIENCE WITH A CAR THAT IS RENOWNED FOR ITS DURABILITY AND TO NOT HAVE IT COVERED UNDER WARRANTY. IT SEEMS ODD TO ME THAT MY MECHANIC AND THE OTHER MECHANICS WITH WHO I CONSULTED DON'T FIND THIS TO BE "NORMAL WEAR AND TEAR" AND YET ACURA DOES. HAD I DRIVEN THE CAR WITHOUT CHECKING, I WOULD LIKELY HAVE HAD BRAKE FAILURE, DESTROYED THE ROTORS AND REQUIRED A MUCH MORE COSTLY REPAIR JOB. BRAKE FAILURE COULD ALSO HAVE MEANT AN ACCIDENT AND INJURY, NOT JUST TO MY CAR AND ITS PASSENGERS, . THAT LITTLE INTERMITTENT SOUND THAT I HEARD WAS SO INTERMITTENT THAT MY PASSENGERS NEVER HEARD IT - WERE IT NOT FOR THE MECHANICS IN MY FAMILY, I MIGHT NOT HAVE NOTICED EITHER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10449701February 29, 2012
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2004 ACURA TSX. WHILE PARKED, THE CONTACT NOTICED THAT THE TAIL LIGHTS WERE NOT ILLUMINATING. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTICS WHERE THE TECHNICIAN STATED THERE WAS A RECALL UNDER NHTSA CAMPAIGN ID NUMBER: 04V429000 (EXTERIOR LIGHTING:TAIL LIGHTS) IN WHICH THE VEHICLE WAS INCLUDED. AFTER INSPECTING THE VEHICLE THE TECHNICIAN STATED THE VEHICLE WOULD NOT BE COVERED UNDER THE RECALL BECAUSE THE PART HAD BEEN TAMPERED WITH AND DAMAGED BECAUSE OF INADEQUATE PROTECTION. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 140,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10449645February 28, 2012
TIRES
GOODYEAR EAGLE RESPONSEEDGE TIRES WORE DOWN TO THE WEAR BARS IN LESS THAN 32000 MILES. SEEMS THE TIRE RATING FOR THIS TIRES IS OFF BY AT LEAST 40%. I WAS TOLD BY GOODYEAR THAT IT HAS NO MILEAGE WARRANTY. AMAZING A SIMPLE INTERNET SEARCH PROVIDES THE DOC. YOUR FORM DOES NOT LIST THIS TIRE AS AN OPTION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10443613January 12, 2012
FUEL SYSTEM, GASOLINE, ENGINE AND ENGINE COOLING, VEHICLE SPEED CONTROL
WHEN ACCELERATING FROM STOP LIGHT AND THE CAR IN FRONT SLOWS DOWN, I LET OFF OF ACCELERATOR, THEN PRESS DOWN ON ACCELERATOR AGAIN WHEN APPROPRIATE, THE CAR STALLS AND THEN LEAPS FORWARD. THIS CAUSES AN IMMEDIATE PROBLEM AND THE BRAKES HAVE TO BE APPLIED OR THE CAR IN FRONT GETS REAR ENDED. THE ACURA DEALER TELLS ME THAT THEY HAVE HAD NUMEROUS COMPLAINTS ABOUT THIS, BUT, THEY CAN'T FIX THE PROBLEM BECAUSE ACURA WON'T FIX IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10432390October 21, 2011
ENGINE AND ENGINE COOLING, WHEELS, FUEL SYSTEM, GASOLINE, STEERING, ELECTRICAL SYSTEM
PURCHASED VEHICLE NEW. AFTER APPROXIMATELY 3 MONTHS OF OWNERSHIP COMPLAINED THAT ODOMETER WAS NOT CORRECT. FURTHER ISSUES INCLUDED REPLACEMENT OF WHEEL BEARINGS TWICE AND EXTREME OIL CONSUMPTION. EACH TIME IS WAS BROUGHT TO THE DEALER THE PROBLEMS WERE IGNORED, DETERMINED TO UNDUPLICATIBLE OR I WAS TOLD NOTHING WAS WRONG. CURRENTLY I SEE THAT THERE ARE TSBS RELATING TO THE STEERING/BEARING ISSUE AND THE OIL CONSUMPTION ISSUE. I REPEATEDLY TRIED TO NO AVAIL TO HAVE THESE PROBLEMS FIXED WITH THE DEALERSHIP AND FILED TWO COMPLAINTS WITH ACURA CORPORATE CUSTOMER RELATIONS AND RECEIVED NO ASSISTANCE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10427747September 28, 2011
ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS A 2004 ACURA TSX. THE CONTACT STATED THAT WHILE DRIVING 30 MPH THE VEHICLE STALLED AND THE VSA LAMP, CHECK ENGINE LAMP AND AN ERROR MESSAGE DISPLAYED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TOWED TO A LOCAL REPAIR SHOP, WHO DIAGNOSED THAT THE CAM SHAFT AND TIMING CHAIN WERE DEFECTIVE. THE CONTACT WAS ADVISED TO CONTACT AN AUTHORIZED DEALER. THE VEHICLE WAS TAKEN TO THE DEALER, WHO WAS UNABLE TO DIAGNOSE THE FAILURE, BUT STATED THAT THE TIMING CHAIN MAY HAVE BEEN STRETCHED. THE CONTACT WAS ADVISED TO REPLACE THE ENGINE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 125,000. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10427807September 28, 2011
STEERING
TL* THE CONTACT PREVIOUSLY OWNED A 2008 ACURA TSX. THE CONTACT ATTEMPTED TO TURN THE STEERING WHEEL; HOWEVER, THE STEERING WHEEL DID NOT RESPOND WHEN IT WAS TURNED. AS A RESULT, THE CONTACT CRASHED INTO A POLE. THE CONTACT SUSTAINED A FRACTURED LEFT TOE, FRACTURED WRIST IN TWO PLACES, AND BRUISING TO THE ENTIRE BODY. THE DEALER NOR MANUFACTURER WERE NOTIFIED NOR WAS THE FAILURE DIAGNOSED. THE VEHICLE WAS DESTROYED. THE APPROXIMATE FAILURE MILEAGE WAS 69,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10426869September 23, 2011
SEAT BELTS
TL* THE CONTACT OWNS A 2010 ACURA TSX. THE CONTACT STATED THAT THE REAR PASSENGER SEAT BELT WAS EXTREMELY DIFFICULT TO GET SECURED ON A BOOSTER SEAT. THE CONTACT STATED THAT THE SHOULDER HARNESS WORKED FINE, BUT THE LAP BELT WAS NOT LONG ENOUGH TO LATCH PROPERLY. THE CONTACT SPOKE WITH THE MANUFACTURER AND WAS ADVISED THAT THE SEAT BELTS WERE DESIGNED AS NORMAL AND WOULD NOT BE ADJUSTED TO FIT A BOOSTER SEAT. THE FAILURE MILEAGE WAS 1,900.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10423784September 5, 2011
ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM
FIRE UNDER THE HOOD WHILE DRIVING AROUND 40 MPH ABOUT 5 MILES FROM HOME. HEARD A SQUEAKY SOUND AROUND THE STEARING WHEEL MINUTES EARLIER. I DO NOT KNOW WHAT COMPONENET FAILED BUT HAD A RECALL SOMETIME AGO THAT WAS REPAIRED. HAD OIL CHANGE EXACTLY A WEEK EARLIER. NO BODY INJURED. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10423188September 3, 2011
EQUIPMENT, ELECTRICAL SYSTEM
THE SPEAKERS IN TECHNOLOGY PACKAGE ARE GETTING FRIED, THESE SPEAKERS ARE USED TO GIVE INFORMATION ABOUT NAVIGATION AND VOICE COMMANDS, THIS IS A COMMON OCCURRENCE IN ALL SECOND AND FIRST GENERATION ACURA TSXS AND THERE ARE MULTIPLE REVIES, BLOGS AND THREADS ONLINE DISCUSSING THE SAME: ACURA SHOULD ISSUE A RECALL, HERE ARE SOME OF THE THREADS. MY SOUND IS DEAD IN THE MIDDLE OF NAVIGATION COMMANDS AND I AM STRANDED IN THE MIDDLE OF NOWHERE BECAUSE I CANNOT NAVIGATE. HTTP://WWW.ACURAWORLD.COM/FORUMS/F158/BLOWN-DOOR-SPEAKERS-TECH-PKG-87106/ HTTP://TSX.ACURAZINE.COM/FORUMS/SHOWTHREAD.PHP?T=815628. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10423457August 31, 2011
STEERING:HYDRAULIC POWER ASSIST:HOSE, PIPING, AND CONNECTIONS
2006 TSX. CONSUMER STATES POWER STEERING MALFUNCTION *TGW THE CONSUMER STATED THE POWER STEERING WAS MALFUNCTIONING SIGNIFICANTLY AND HE COULD HARDLY DRIVE THE VEHICLE. LATER IN THE EVENING, THERE WAS LETTER IN THE MAIL FROM ACURA REGARDING A SAFETY RECALL RELATING TO A POWER STEERING FLUID LEAK. THE CONSUMER IS NOW SEEKING REIMBURSEMENT FOR $ 375.90 FOR THE REPAIRS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10420040August 18, 2011
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2010 ACURA TSX. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. THE VEHICLE WAS TOWED TO THE DEALER FOR DIAGNOSTICS WHERE THE TECHNICIANS STATED THAT RODENTS MAY HAVE INVADED THE VEHICLE AND DAMAGED THE WIRING HARNESS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE FAILURE WAS COMMON BUT THE WARRANTY WOULD NOT COVER THE REPAIRS BECAUSE AN OUTSIDE SOURCE CAUSED THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 7,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10418214August 9, 2011
EQUIPMENT
TL* THE CONTACT OWNS A 2004 ACURA TSX. THE CONTACT WAS DRIVING 15 MPH WHEN THE AIR CONDITIONER COMPRESSOR EXPLODED. THE DEALER DIAGNOSED THAT THE COMPRESSOR WOULD NEED REPLACING, AS THE AIR CONDITIONER WAS NO LONGER OPERABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE AND THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 59,900 AND THE CURRENT MILEAGE WAS 60,000. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10417211August 5, 2011
SERVICE BRAKES, ELECTRIC
MY 2010 ACURA TSX HAS LESS THAN 23,000 MILES, AND IT HAS NOT BEEN INVOLVED IN ANY ACCIDENTS. RECENTLY I NOTICED A LOUD RATTLING AND SCREECHING NOISE IN THE BACK REAR OF THE CAR. THE NOISE CONTINUED TO GET MORE FREQUENT AND LOUDER. I TOOK IT IN TO GET SERVICED TODAY (AUGUST 5, 2011) AT THE ACURA DEALERSHIP, AND THEIR REPRESENTATIVE TOLD ME THAT IT WAS "NORMAL WEAR AND TEAR" OF THE REAR BRAKES AND ADVISED REAR BRAKE REPLACEMENT. I ASKED WHEN REAR BRAKES GENERALLY NEED TO BE REPLACED, AND SHE REPLIED THAT IT IS USUALLY EVERY 20,000-30,000 MILES. SHE ALSO NOTED THAT THE REAR BRAKES WERE FOUND ON "SQUEALERS." I DISAGREE WITH THE "NORMAL WEAR AND TEAR" ASSESSMENT; IT IS A SAFETY DEFECT. MY FAMILY HAS OWNED 2 ACURAS AS WELL AS A NISSAN, TOYOTA, SATURN, AND FORD, AND WE HAVE NEVER HAD TO REPLACE BRAKE PADS AT THIS LOW MILEAGE WHEN IT WAS NOT A MANUFACTURER'S DEFECT. WHEN I GOT HOME, I LOOKED UP THIS ISSUE ONLINE AND FOUND THAT THERE WAS A CLASS ACTION LAWSUIT ON THIS SPECIFIC DEFECT. I DID GET THE REAR BRAKES REPLACED BECAUSE I WAS VERY CONCERNED ABOUT MY SAFETY AS WELL AS THE SAFETY OF OTHERS WHILE DRIVING A CAR WITH DEFECTIVE BRAKES. BASED ON THE FACT THAT THERE WAS A CLASS ACTION LAWSUIT, THIS MANUFACTURER'S DEFECT AFFECTS MANY VEHICLES, AND HONDA REFUSES TO TAKE ACTION TO CORRECT THEIR DEFECTIVE BRAKES. NHTSA SHOULD INVESTIGATE AND REQUIRE HONDA TO RECALL AND REPAIR THIS DEFECT. THANK YOU FOR ADDRESSING THIS SAFETY ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10415924July 27, 2011
STEERING:HYDRAULIC POWER ASSIST:HOSE, PIPING, AND CONNECTIONS
2004 ACURA TSX. CONSUMER SENT CORRESPONDENCE RELATED TO POWER STEERING FLUID LEAK AND SAFETY RECALL *TGW THE CONSUMER STATED UNFORTUNATELY THE SAFETY RECALL NOTICE SHE RECEIVED ARRIVED SIX MONTHS TOO LATE. *JB THE CONSUMER NEVER STATED IF THE VEHICLE CAUGHT ON FIRE. CONSUMER DID NOT RETURN PHONE CALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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