Acura TSX Complaints

685 consumer complaints on file.

#10503412March 18, 2013
SERVICE BRAKES
ACURA TSX 2010 REAR BRAKES ARE PREMATURELY WEARING. DURING LAST VISIT TO THE DEALER (AROUND 27,000 MILES) I WAS TOLD THAT MY REAR BREAK PADS HAVE ONLY 3MM OF CERAMIC LEFT. I WAS VERY SURPRISED BY THIS NEWS, BUT DID NOT GET THEM REPLACED AT THAT TIME. NOW I WENT AHEAD AND REPLACED REAR BREAK PADS MYSELF AND WAS VERY SHOCKED TO SEE THAT THE PADS THAT ARE IN CONTACT WITH CALIPERS ARE ALMOST GONE WHILE PADS THAT ARE ON THE OUTER SIDE OF THE WHEEL STILL HAVE MORE THAN 50% OF LIFE LEFT IN THEM. I WILL SAVE THE BREAK PADS SO LET ME KNOW IF YOU WANT TO SEE THEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10502566March 12, 2013
AIR BAGS
FRONT END DAMAGE BOTH SIDES DAMAGED AIR BAGS DID NOT COME ON WIFE DIED, DEALER SAY BAGS OK BUT DIDNT KNOW WHY THEY DIDNT COME ON. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
1
#10496006January 31, 2013
POWER TRAIN
THE CONTACT OWNS A 2012 ACURA TSX. THE CONTACT STATED THAT WHEN THE ENGINE RPMS INCREASED BETWEEN 4000 AND 4200, THE ENGINE WOULD EXHIBIT A MOMENTARY DELAY BEFORE RESPONDING AND CONTINUING NORMAL OPERATION. THE FAILURE OCCURRED WHEN THE CONTACT WAS DRIVING IN BOTH AUTOMATIC AND MANUAL MODE. IN ADDITION, WHEN THE CAR IS IN UPSIDE A HILL, THE VEHICLE WOULD SPORADICALLY STALL WHEN THE FAILURE OCCURRED. THE FAILURE MILEAGE WAS 4,800 WAS AND THE CURRENT MILEAGE WAS 4,906. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10494674January 25, 2013
POWER TRAIN
TL* THE CONTACT OWNS A 2012 ACURA TSX. THE CONTACT STATED THAT WHEN THE ENGINE RPMS INCREASED BETWEEN 3500 AND 4200, THE ENGINE WOULD EXHIBIT A MOMENTARY DELAY BEFORE RESPONDING AND CONTINUING NORMAL OPERATION. THE FAILURE OCCURRED WHEN THE CONTACT WAS DRIVING IN BOTH AUTOMATIC AND MANUAL MODE. IN ADDITION, THE VEHICLE WOULD SPORADICALLY STALL WHEN THE FAILURE OCCURRED. THE CONTACT HAD THE VEHICLE INSPECTED BY A DEALER AND WAS TOLD THAT THE VEHICLE WAS RUNNING PROPERLY. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 4,750 WAS AND THE CURRENT MILEAGE WAS 4,817. UPDATED 03/07/13*LJ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10493688January 21, 2013
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
HID BULB CANNOT BE REPLACED. MOISTURE IN THE HOUSING UNIT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10487213December 3, 2012
AIR BAGS: ALLEGED COUNTERFEIT AIR BAG
RECIEVED A EMAIL ABOUT AN AIR BAG THAT WAS RECENTLY PURCHASE, THAT THE AIR BAG MAY BE A COUNTERFEIT FROM A SELLER ON EBAY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10486555November 30, 2012
SERVICE BRAKES
TL* THE CONTACT OWNS A 2009 ACURA TSX. THE CONTACT STATED THAT WHILE DESCENDING A STEEP HILL, SHE ATTEMPTED TO APPLY THE BRAKES BUT THEY FAILED TO FUNCTION PROPERLY. THE CONTACT ENGAGED THE EMERGENCY BRAKE AND DOWN SHIFTED TO SLOW THE VEHICLE. THE VEHICLE WAS ABLE TO BE DRIVEN TO THE DEALER WHERE IT WAS CONFIRMED THAT THE BRAKES HAD FAILED DUE TO EXCESSIVE HEAT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED ABOUT THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 40,300.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10486249November 27, 2012
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2004 ACURA TSX. THE CONTACT STATED THAT THE LIGHTING IN THE INSTRUMENT PANEL AND THE CENTER CONSOLE FAILED. THE CONTACT STATED THAT WHILE DRIVING VARIOUS SPEEDS, EVERY SINGLE ELECTRICAL COMPONENT FAILED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER FOR INSPECTION WHERE THEY ADVISED THE CONTACT THAT THE CIRCUIT BOARD NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10486182November 27, 2012
SERVICE BRAKES
I WAS VERY SURPRISED TO HEAR THAT MY REAR BRAKES NEEDED REPLACEMENT AFTER ONLY 24,800 MILES. I HAD ONLY TAKEN MY CAR IN FOR THE NORMAL OIL CHANGING AND TIRE ROTATION. MY NORMAL DAILY COMMUTE IS TO AND FROM WORK TOTALING 50 MILES, WITH THE OCCASIONAL SHORT STOP AT A GROCERY STORE. WHEN MY HUSBAND QUESTIONED ACURA IF THERE WERE ANY COMPLAINTS OR RECALLS ABOUT THE PREMATURE WEARING OF 2010 TSX BRAKES, THEY STATED THEY HADN'T HEARD ANYTHING. (I HAD PREVIOUSLY OWNED A HONDA ACCORD AND I HAD SIMILAR PROBLEMS WITH THE BRAKES ON THAT CAR AS WELL.) SO MY HUSBAND AND I DECIDED TO LOOK THE INFORMATION UP ONLINE AND THERE SEEMS TO HAVE BEEN A CLASS ACTION LAWSUIT FILED INDICATING THAT CERTAIN HONDA AND ACURA YEAR MODELS HAD COMPLAINTS OF PREMATURE WEAR ON BRAKES. APPARENTLY IN THE SETTLEMENT YOU CAN SUBMIT YOUR INFORMATION AND RECEIPT TO THE SETTLEMENT ADMINISTRATOR AND RECEIVE UP TO $150 BACK FOR THE REPLACEMENT OF THE NEW BRAKES. WHEN I CALLED THE SETTLEMENT ADMINISTRATOR TO VERIFY THAT MY CAR WAS INCLUDED IN THIS REIMBURSEMENT SETTLEMENT, I WAS INFORMED, TO MY DISAPPOINTMENT, THAT MY CAR DID NOT QUALIFY. IT SEEMS THAT SEVERAL PEOPLE HAVE HAD SIMILAR PROBLEMS WITH PREMATURE BRAKE WEAR AND YET THEY ONLY MARKED CERTAIN CARS FOR REPLACEMENT? EVIDENTLY THIS IS AN ONGOING PROBLEM WITH THESE CERTAIN YEAR MODELS AND ACURA SHOULD STAND BEHIND THEIR PRODUCT AND REPLACE THE BRAKES WITHOUT THE CUSTOMER HAVING TO GO THROUGH THE SURPRISE AND COST OF REPLACING THEIR BRAKES PREMATURELY. APPARENTLY THE ONLY WAY A RECALL WILL BE MADE OR ANYONE WILL TAKE THIS PROBLEM SERIOUSLY IS IF SOMEONE IS BADLY INJURED OR EVEN KILLED WHEN THEIR BRAKES DO NOT RESPOND OR RESPOND IMPROPERLY. IF ACURA/HONDA DOES NOT ADDRESS THIS ISSUE, WITH THE SAFETY OF ITS CUSTOMERS IN MIND, MY HUSBAND AND I WILL HAVE TO SERIOUSLY CONTEMPLATE DOING BUSINESS WITH A DIFFERENT COMPANY ALTOGETHER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10485285November 20, 2012
SERVICE BRAKES
ACURA TSX 2010 REAR BRAKES ARE PREMATURELY WEARING. REAR BRAKES DOWN TO 75% USE LEFT AFTER ONLY 40,000 MILES. CLASS ACTION LAWSUIT EXISTED BUT HAS EXPIRED. MY CAR WAS NOT IN THE LIST OF APPROVED VINS FOR THE LAWSUIT, BUT MY CAR IS EXPERIENCING THE SAME KNOWN ISSUE. LOCAL NON-ACURA REPAIR SHOP SAYS IT IS A KNOWN ISSUE AND IS DUE TO THE CALIPERS BINDING UP. ACURA NEEDS TO REPLACE THE CALIPERS AND BRAKES AT NO COST. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10482210October 25, 2012
POWER TRAIN
TL* THE CONTACT OWNS A 2004 ACURA TSX. THE CONTACT STATED THAT SHE NOTICED THAT HER VEHICLE WAS LEAKING OIL. THE CONTACT STATED THAT THE DRIVER WAS PUTTING 2 QUARTS OF OIL IN THE VEHICLE APPROXIMATELY 2 TIMES A DAY. THE VEHICLE WAS TAKEN TO HER MECHANIC FOR DIAGNOSIS. THE TECHNICIAN ADVISED HER THAT THE BEARINGS IN THE TRANSMISSION WERE LOOSE AND THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS CONTACTED AND THEY OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 147,000. THE CURRENT MILEAGE WAS APPROXIMATELY 148,000. UPDATED 4/4/13 *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10480107October 15, 2012
STEERING
STARTED THE CAR PULLED OFF AT SLOW SPEED(15-20). CAR STARTED MAKING NOISES ARE I TURNED THE CORNER. APPEARED TO BE NOISES MADE FOR POWER STEERING. PARKED THE CAR UP PUT POWER STEERING FLUID IN AND THE NOISE STOP. DRIVING AGAIN THE NOISE APPEARED AGAIN. TOOK IT TO THE MECHANIC FOUND OUT THAT THE RACK AND PINION WENT BAD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10480594October 15, 2012
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
THIS 06 ACURA TSX CAR HAS A PROBLEM WITH THE INTERIOR LIGHTING ABOVE THE REAR VIEW MIRROR, NOT WORKING PROPERLY. LIGHTS WILL NOT WORK MOST OF THE TIME BUT WILL COME ON, ON THEIR OWN UNCOMMANEDED AND DRAIN YOUR CAR BATTERY.THIS PUSH FOR ON LIGHTS CANNOT BE DETERMINED IF THEY ARE COMMANDED ON OR OFF. I KNOW TWO MORE CARS YEARS 04 TO 06 WITH THIS SAME PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10470562August 14, 2012
SERVICE BRAKES
ACURA TSX 2010 REAR BRAKES ARE PREMATURELY WEARING. REAR BRAKES DOWN TO 15% USE LEFT AFTER ONLY 25,000 MILES. CLASS ACTION LAWSUIT EXISTED BUT HAS EXPIRED. MY CAR WAS NOT IN THE LIST OF APPROVED VINS FOR THE LAWSUIT, BUT MY CAR IS EXPERIENCING THE SAME KNOWN ISSUE. LOCAL NON-ACURA REPAIR SHOP SAYS IT IS A KNOWN ISSUE AND IS DUE TO THE CALIPERS BINDING UP. ACURA NEEDS TO REPLACE THE CALIPERS AND BRAKES AT NO COST. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10467894July 27, 2012
AIR BAGS
ON THE AFTERNOON OF JUNE 19TH I ARRIVED AT MY DESTINATION, PUT THE VEHICLE IN PARK AND WAS SITTING IN MY CAR WITH THE ENGINE RUNNING WHEN THE DASH INDICATOR READ "CHECK AIRBAG SYSTEM". I CONTINUED TO GATHER MY THINGS, WHEN SUDDENLY THE AIRBAGS DEPLOYED, HITTING MY LEFT ARM AND MOMENTARILY DEAFENING MY HEARING. THE CAR HAD NOT BEEN IMPACTED OR JARRED IN ANY WAY THAT MAY HAVE CAUSED THE AIRBAGS TO DEPLOY. THE NEXT MORNING I DROVE THE CAR TO ACURA AND THEY INITIALLY SAID THEY WOULD REPAIR IT. A WEEK OR SO LATER THEY CLAIMED THE COMPUTER INDICATED THE CAR HAD BEEN IN A COLLISION YET THERE WAS NO VISIBLE DAMAGE. CLEARLY THE VEHICLE HAD A DEFECTIVE SENSOR YET THEY REFUSED TO TAKE RESPONSIBILITY. THEY WANTED ME TO FILE A CLAIM WITH MY INSURANCE COMPANY FOR REPAIRS. I WAS ASKED TO RETURN THE LOANER THEY HAD ISSUED ME AND TAKE POSSESSION OF MY CAR. THEY WERE WILLING TO SEND ME OFF IN AN UNSAFE CAR WITH THE DEPLOYED AIRBAGS HANGING! I RELUCTANTLY OPENED A CLAIM WITH MY INSURANCE COMPANY WHICH WAS SUBSEQUENTLY DENIED BECAUSE THERE WAS NO COLLISION. MY INSURANCE COMPANY SUGGESTED I SUE AMERICAN HONDA. A COUPLE OF DAYS LATER AMERICAN HONDA MADE A "GOODWILL GESTURE" BY AGREEING TO REPAIR MY VEHICLE. THEY STILL REFUSE TO ACKNOWLEDGE THAT THE VEHICLE MAY HAVE HAD A DEFECTIVE SENSOR. OVER A MONTH LATER I WILL FINALLY BE GETTING MY CAR BACK YET I'M A BIT NERVOUS AT THE THOUGHT THAT IT MAY HAPPEN AGAIN AND POSSIBLY WHILE I'M DRIVING. I REGISTER THIS COMPLAINT FOR ANY FUTURE INCIDENCES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10465625July 14, 2012
ENGINE
THE AIR CONDITIONING COMPRESSOR STOPPED WORKING. ACURA WILL NOT DISCUSS THE PROBLEM WITH ME SINCE THERE IS A CLASS ACTION SUIT FOR THIS ONGOING PROBLEM FOR THIS YEAR AND MODEL.WE UNDERSTAND THAT WE CAN GET 60%. BACK IF WE FIX IT A ACURA OR HONDA DEALERSHIP.IF THEY ARE AWARE OF THIS MALFUNCTION FOR THIS YEAR AND MODEL THEY SHOULD PAY THE WHOLE COST. WE HAVE HAD 5 HONDA CARS AND HAVE BEEN VERY LOYAL CUSTOMERS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10465511July 13, 2012
VEHICLE SPEED CONTROL
BACKING CAR IN GARAGE WHEN UNINTENDED ACCELERATION ( MECHANICAL ). VEHICLE HIT BACK WALL CAUSING EXTENSIVE DAMAGE TO HOME AND VEHICLE. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10465087July 10, 2012
SERVICE BRAKES
I TOOK MY 2010 ACURA TSX IN FOR PERIODIC MAINTENANCE (A-1). I WAS ADVISED BY THE SERVICE REPRESENTATIVE THAT MY REAR BRAKES WERE WORN DOWN TO 3 MILLITERS AND WOULD NEED REPLACEMENT SOON. I ASKED IF THERE WAS A RECALL OR CLASS ACTION SUIT ON THESE BRAKES AND WAS TOLD THAT THERE WAS FOR HONDAS AND ACURA TSX'S UP TO 2009. APPARENTLY THE ACTIONS TAKEN BY HONDA/ACURA ARE INSUFFICIENT. ACURA WANTS OVER $300 TO REPLACE THE PADS AND SURFACE THE ROTORS. APPARENTLY HONDA IS OFFERING DISCOUNTS OF $150 FOR THE SERVICE UNDER THE TERMS OF THE CLASS ACTION SUIT, WHICH DOESN'T COVER MY PARTICULAR ACURA. HOWEVER RESURFACING THE ROTORS CANNOT BE DONE EVERY 20,000 MILES WITHOUT NEEDING EARLY REPLACEMENT OF THE ROTORS. WHO PAYS FOR THAT? I WAS GOING TO WAIT TO TAKE THE CAR IN FOR SERVICE. I WONDER HOW SERIOUS THIS WOULD HAVE BEEN IF THE REAR BRAKES HAD FAILED DURING THE ENSUING PERIOD? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10463575June 29, 2012
AIR BAGS
TL* THE CONTACT OWNS A 2005 ACURA TSX. THE CONTACT WAS DRIVING 60 MPH ND LOST CONTROL OF THE VEHICLE. AS A RESULT, THE VEHICLE FLIPPED OVER. DURING THE CRASH, THE PASSENGER SIDE AIR BAG DEPLOYED BUT NOT THE DRIVER SIDE AIR BAGS. THE VEHICLE WAS DESTROYED AS A RESULT OF THE CRASH. THE CONTACT SUSTAINED SEVERE INJURIES TO THE HEAD, NECK, BACK AND RIBS. THE CONTACT WAS TAKEN TO THE HOSPITAL FOR THE INJURIES. THE CONTACT DID NOT CALL THE MANUFACTURER. THE FAILURE MILEAGE WAS 60,000. THE VIN WAS NOT AVAILABLE.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10461522June 6, 2012
SERVICE BRAKES, HYDRAULIC, STRUCTURE:BODY
WHEN I TOOK MY CAR IN FOR MAINTENANCE LAST YEAR (9/11) THEY MENTIONED THAT AT MY NEXT SERVICE VISIT I MAY NEED BRAKES. I WAS ASTOUNDED GIVEN THE LOW MILEAGE AND THE FACT THAT ALL MY PAST CARS NEVER NEEDED BRAKES THIS SOON. THE CAR WAS ONLY TWO YEARS OLD. I RECENTLY TOOK MY TSX IN FOR B12 SERVICE (5/12) WHICH COST OVER $400. I COULD NOT BELIEVE THAT I WOULD NEED REPLACEMENT BRAKES SO DID NOT AUTHORIZE IT. I ONLY HAVE 25,000 MILES. THE SERVICE REPRESENTATIVE CLAIMED IT WAS MY DRIVING STYLE. EVERYONE SAID IT WAS JUST THE DEALERSHIP ADVISING UNNECESSARY WORK. THE NEXT DAY AFTER SERVICE MY LEFT REAR WHEEL STARTED TO SQUEAL. WHEN THEY REMOVED THE TIRES FOR THE B12 SERVICE THEY EVIDENTLY PUT THE DEFECTIVE PAD BACK ON INCORRECTLY. THAT DAY, I MENTIONED MY BRAKE ISSUE TO A FRIEND AND THEY INFORMED ABOUT THE DEFECT AND THE CLASS ACTION SUITE. OF COURSE THE SERVICE REPS KNEW ALL ALONG AND NEVER TOOK RESPONSIBILITY. THEY COULD HAVE OFFERED ME A DISCOUNT ON THE BRAKES AND EXPLAINED THE ISSUE THEY WERE HAVING WITH THE 2009 TSX BRAKES. THIS COULD BE A SERIOUS SAFETY ISSUE. ADDITIONALLY, I NOTICED A RUST SPOT ON MY PASSENGER SIDE BELOW THE DOOR THEIR YEAR (4/12). I HAVE HAD NO ACCIDENTS. I THOUGHT WITH MODERN METALS AND PAINTS THIS ISSUE NO LONGER EXISTED. PARTICULARLY WITH A NEW CAR AND A ACURA. ONCE AGAIN THEY BLAMED ME AND SAID IT WAS MY RESPONSIBILITY. THERE MUST HAVE HAD A "IMPACT". NONE THAT WAS VISIBLE OF COURSE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Acura TSX