Acura TSX Complaints

685 consumer complaints on file.

#10576565April 1, 2014
SERVICE BRAKES, POWER TRAIN
BRAKE PEDAL IS FREEZING. WHY IS THIS NOT A RECALL!? IT WAS A COLD MORNING (3 DEGREES F). I WARMED UP THE CAR, LEFT MY ROAD AND, AS I APPROACHED THE LIGHT AT THE MAIN ROAD, I WENT TO APPLY THE BRAKES AND THE BRAKE PEDAL WAS LIKE A ROCK. IT WOULDN'T MOVE. I'D ALREADY APPLIED THE BRAKES SEVERAL TIMES BEFORE GETTING TO THAT POINT. I LOOKED DOWN AT THE PEDAL TO SEE IF ANYTHING WAS IN THE WAY. WITH LITTLE TIME TO REACT AND THE GEAR SHIFT READING LIKE WAR AND PEACE IN THAT MOMENT, I THREW THE CAR INTO PARK TO TRY TO REDUCE THE IMPACT AS I HIT 2 OF THE CARS AT THE LIGHT. I IMMEDIATELY CALLED 911. WHILE ON THE PHONE WITH THEM, I HEARD A HISSING SOUND AND THE BRAKE PEDAL FINALLY GAVE WAY. I PHONED THE DEALER AND WAS TOLD THE SAME THING HAPPENED TO TWO OTHER PEOPLE THAT DAY--JUST FROM THAT ONE DEALERSHIP. I GOT NOWHERE WITH THEM BECAUSE I WAS OUT OF WARRANTY. I CALLED ACURA CORPORATE AND THEY COULD NOT HAVE CARED LESS. THEY ASKED WHAT I WANTED AND I SAID, "I WANT YOU TO CARE ABOUT WHY YOUR BRAKE PEDAL IS FREEZING." WITH MY CAR STILL AT THE BODY SHOP, I PHONED THE DEALER AGAIN. THEY SAID THEY THINK IT'S A FAULTY CHECK VALVE AND VACUUM LINE THAT LETS CONDENSATION FREEZE IN THE LINE. AND GUESS WHAT? THOSE PARTS HAPPENED TO BE ON A NATIONAL BACK ORDER...BUT THERE'S NO RECALL!??? I WENT TO THE DEALERSHIP AND MET WITH THE GENERAL MANAGER, WHO AGREED TO PROVIDE ME WITH A LOANER UNTIL THE PARTS CAME IN AFTER THE BODY SHOP WAS DONE WITH MY CAR. THE PLAN WAS TO DRIVE THE CAR SLOWLY FROM THE BODY SHOP TO THE DEALER. BUT THEN THE BODY SHOP CALLED TO TELL ME THE BRAKE PEDAL FROZE ON THEM AS THEY WENT TO PULL IT INTO THE GARAGE TO WORK ON IT (AGAIN, IT WAS A COLD MORNING). THEY DIDN'T FEEL COMFORTABLE LETTING ME DRIVE IT SO CALLED THE DEALER ON MY BEHALF WHO AGREED TO PICK IT UP AND TOW IT TO THE DEALERSHIP. IT HASN'T HAPPENED SINCE THE REPAIR BUT IT HASN'T BEEN THAT COLD. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10574319March 24, 2014
SUSPENSION, WHEELS
PASSENGER SIDE REAR WHEEL LOWER CONTROL ARM B BOLT FELL OFF. THE BOTTOM OF THAT WHEEL WAS JUTTING OUT WHILE THE TOP OF THAT WHEEL MOVED TOWARDS THE INSIDE OF THE CAR. CAR WAS UNSAFE TO DRIVE. A NEW BOLT WAS INSTALLED WHERE THE LOWER CONTROL ARM CONNECTS TO THE FRAME. THE CAR WAS BROUGHT TO ACURA FOR THEIR REVIEW. THE RESULT WAS THAT EVERYTHING CHECKED OUT AS NORMAL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10574197March 22, 2014
AIR BAGS
DRIVING ON THE ABOVE DATE (OR CLOSE TO THE ABOVE DATE) A RED LIGHT ON THE DASHBOARD WAS GLARING. I THOUGHT IT WAS THE SEAT BELT LIGHT. MY SON INFORMED ME THE RED LIGHT HAPPENED TO BE THE LIGHT FOR THE AIRBAG. I BEGAN WATCHING FOR THE RED LIGHT TO COME ON AGAIN. IT CONSISTENTLY CAME ON. I CAN'T GUARANTEE THE LIGHT DOESN'T COME ON WHILE DRIVING BECAUSE I HAVE NOT PERSONALLY OBSERVED THE LIGHT COMING ON WHILE DRIVING TO BE TRUE SINCE I STARTED WATCHING. I DO KNOW FOR A FACT THAT IT DOES WHEN STARTING THE CAR. WHEN I START THE CAR I SIT FOR A WHILE TO SEE IF ALL THE DASHBOARD LIGHTS GO OUT WITHIN A MINUTE OR SO OF STARTING THE CAR. THE AIRBAG LIGHT GOES OUT BUT COMES BACK ON WITHIN A FEW SECONDS. CONSISTENTLY THE AIRBAG LIGHT REMAINS ON UNTIL THE IGNITION IS IN THE OFF POSITION (THE CAR IS COMPLETELY TURNED OFF). MY DAD EXPERIENCE THE SAME PROBLEM WITH HIS TRUCK (NOT AN ACURA PRODUCT). HE DIDN'T HAVE A CHANCE TO TAKE THE TRUCK INTO THE DEALERSHIP. WHILE STARTING THE TRUCK ONE DAY THE AIRBAG RELEASED ON ITS OWN AS HE STARTED. THE ABOVE HAS ME AFRAID TO DRIVE THE CAR AND THE MORE I READ AND HEAR ABOUT RECALLS FOR AIRBAGS I WONDER WHY THE ACURA TSX ISN'T LISTED WITH HONDA AND ACURA TL. I PLAN TO TAKE THE CAR TO THE DEALER WHEN THE LIGHT STAYS ON AND I HEADED TO A SCHEDULED OR PLANNED APPOINTMENT. ACURA TSX ALSO NEED TO BE ADDED TO THE RECALL LIST. THERE IS NO EXPLANATION WHY THE AIRBAG LIGHT COMES ON AND STAY ON OTHER THAN A DEFECT. PLEASE ADVISE OF ANY RECALL TSX AND IF THIS AUTOMOBILE WILL BE ADDED TO THE LIST OF OTHER AIRBAG RECALLS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10559719January 13, 2014
SERVICE BRAKES
TL* THE CONTACT OWNS A 2007 ACURA TSX. THE CONTACT STATED THAT WHILE ATTEMPTING TO DECELERATE, THE BRAKE PEDAL HAD TO BE PRESSED TO THE FLOOR IN ORDER TO STOP THE VEHICLE. THE VEHICLE WAS DIAGNOSED BY AN INDEPENDENT MECHANIC WHO DETERMINED THAT THE ANTI LOCK BRAKING SYSTEM, TRACTION CONTROL SYSTEM, AND VEHICLE STABILITY ASSIST MODULE HAD MALFUNCTIONED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 110,300. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10557056December 23, 2013
AIR BAGS
I WAS DRIVING ABOUT 50MPH WHEN THE PASSENGER AIRBAG DEPLOYED. THEN 10-15 SECONDS LATER THE DRIVER AIRBAG DEPLOYED. I DID NOT HAVE ANY TIRE BLOWOUTS OR HIT ANY OBJECTS IN THE STREET. THERE WERE NO POT HOLES OR MAN HOLES IN THE STREET WHERE MY AIRBAGS DEPLOYED. MY TWO YEAR OLD NEPHEW WAS IN A CHILD SAFETY SEAT IN THE BACK SEAT AND INHALED A SUBSTANTIAL AMOUNT OF THE AIRBAG SMOKE AND WAS CHOKING WHICH CAUSED HIM TO VOMIT. HIS PARENTS WILL BE TAKING HIM TO HIS PEDIATRICIAN ON DECEMBER 23, 2013. THE DRIVER AIRBAG HIT ME DIRECTLY IN THE FACE WHICH CAUSED SWELLING AROUND MY NOSE, EYES AND UPPER LIP AREA. I FELT LIGHT HEADED AFTER THE INCIDENT AND THE NEXT DAY. I'VE ALSO HAD A SLIGHT HEADACHE SINCE THE INCIDENT ON DECEMBER 21, 2013. I'VE CONTACTED ACURA CORPORATE OFFICE AS WELL AS THE DEALERSHIP. I ALSO CONTACTED MY INSURANCE COMPANY, WHICH IN MY OPINION SHOULD NOT BE RESPONSIBLE FOR ACURA'S NEGLIGENCE. THERE WERE NO WARNINGS OR LIGHTS INDICATING A PROBLEM BEFORE THE AIRBAGS DEPLOYED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10555128December 6, 2013
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2008 ACURA TSX. THE CONTACT STATED THAT THE POWER OUTLET WAS BEING USED TO CHARGE A CELL PHONE. WHEN THE REMOVED THE CHARGER FROM THE POWER OUTLET, A SMALL FLAME WAS PRESENT, WHICH EXTINGUISHED INDEPENDENTLY. THE CONTACT SUSTAINED A BURN TO HER RIGHT FINGER. THE FAILURE RECURRED. THE VEHICLE WAS DIAGNOSED BUT THE DEFECT COULD NOT BE DUPLICATED AND NO REPAIRS WERE PERFORMED. THE MANUFACTURER WAS NOTIFIED OF THE DEFECT. THE FAILURE MILEAGE WAS 63,000.
Crash:
No
Fire:
Yes
Injuries:
1
Deaths:
0
#10554202November 30, 2013
ELECTRICAL SYSTEM, UNKNOWN OR OTHER, EXTERIOR LIGHTING
THE CONSOLE LIGHTS (LIGHTS IN THE CENTER) WENT OUT IN 2009, WHICH IS A SAFETY CONCERN AS YOU NEED TO ATTEMPT TO READ THE CONTROLS VIA THE OVERHEAD LIGHT WHILE DRIVING, CAUSING A HUGE DISTRACTION. WE TOOK IT TO THE DEALER AND THEY WANTED $150 JUST TO DIAGNOSIS IT. RECENTLY WE LEARNED THAT ACURA EXTENDED WARRANTY SOME YEARS BACK TO FIX IT HOWEVER WE WERE NEVER NOTIFIED (WE ARE THE ORIGINAL OWNERS). NOW WE HAVE PASSED THE EXTENDED WARRANTY TIME (7 YEARS). WE FEEL IT'S A SAFETY CONCERN AND SHOULD HAVE BEEN NOTIFIED ABOUT THE ISSUE BY ACURA AND THAT AS SUCH ACURA SHOULD STILL BE LIABLE TO FIX THE PROBLEM. THANK YOU *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10551483November 8, 2013
SERVICE BRAKES
TL* THE CONTACT OWNS A 2004 ACURA TSX. THE CONTACT STATED THAT THE VSA WARNING LAMP ILLUMINATED WHICH MADE THE ABS SYSTEM ENGAGE ABNORMALLY. THE CONTACT MENTIONED THAT HE ATTEMPTED TO ENGAGE THE BRAKES BUT IT FAILED TO STOP THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 96,000 AND THE CURRENT MILEAGE WAS 101,274.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10542256September 6, 2013
ENGINE
IN JUNE OF 2012, I WAS TRAVELING AT APPROXIMATELY 60MPH ON A STATE HIGHWAY WHEN A LOUD GRINDING NOISE BEGAN COMING FROM THE ENGINE. AFTER A FEW MOMENTS THE SOUND STOPPED AND HOT AIR BEGAN COMING THROUGH MY VENTS. I TURNED OFF MY AC AND PULLED OFF THE HIGHWAY. THIS HAPPENED ON A WEEKEND AND I TOOK MY CAR INTO THE ACURA DEALERSHIP ON MONDAY. I WAS TOLD THAT MY AC COMPRESSOR HAD DISINTEGRATED ON THE INSIDE AND SENT METAL SHAVINGS AND SHRAPNEL THROUGH THE ENTIRE HVAC SYSTEM. I HAD THE COMPRESSOR REPLACED WITH AN AFTERMARKET COMPRESSOR TO SAVE MONEY, THE DEALER FLUSHED AND DRIED ALL LINES AND COMPONENTS TO REMOVE ANY TRACES OF METAL AND DEBRIS. THE ENTIRE ORDEAL COST NEARLY $1,700. IN AUGUST OF 2013 MY COMPRESSOR ONCE AGAIN DISINTEGRATED SENDING DEBRIS THROUGHOUT MY HVAC SYSTEM. ACCORDING TO THE DEALER, THIS OCCURRED ONE MONTH OUTSIDE OF THE WARRANTY ON THE AFTERMARKET PART. THE SAME PROCESS HAD TO BE REPEATED AND I WAS TOLD IT WOULD COST AN ADDITIONAL $1,800 IN REPAIRS AND LABOR. I DO NOT UNDERSTAND WHY THE 2005 TSX WAS NOT INCLUDED IN THE CLASS ACTION SETTLEMENT WHEN IT USES THE SAME COMPRESSOR AS IT'S PREDECESSOR THE 2004 TSX WHICH WAS INCLUDED IN THE SETTLEMENT. I HAVE HEARD OF MANY INSTANCES OF THIS FAILURE HAPPENING IN THE 2005'S.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10542112September 5, 2013
STEERING
WHILE DRIVING HOME THE POWER STEERING FAILED. AFTER HAVING THE CAR TOWED TO THE ONLY ACURA DEALER IN TOWN, THE TROUBLE WAS DIAGNOSED AS A RACK AND PINION FAILURE. WHEN WE SUGGESTED THAT WAS AN ATYPICAL PROBLEM FOR A VEHICLE WITH ONLY 87, 000 MILES THE DEALER AGREED IT WAS NOT TYPICAL. TWO DAYS LATER WE LEARNED THAT THE SAME DEALER HAD JUST DONE THE SAME REPAIR ON THE SAME MODEL WITH LESS THAN 50, 000 MILES. AFTER DOING SOME SEARCHING ONLINE WE DISCOVERED THAT THE ACURA TSX RACK AND PINION SYSTEM HAS FAILED IN A NUMBER OF THE VEHICLES WITH AT LEAST ONE ACCIDENT CAUSED BY IT. SINCE STEERING LOSS CAN CREATE A SIGNIFICANT ACCIDENT RISK, I THINK THESE VEHICLES SHOULD BE INVESTIGATED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10538476September 3, 2013
STEERING
TL* THE CONTACT OWNS A 2010 ACURA TSX. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 62 MPH IN RAINY WEATHER, HE LOST CONTROL OF THE STEERING AND CRASHED INTO A GUARD RAIL. THE VEHICLE CONTINUED TO SWERVE AND THEN CRASHED INTO A GUARD RAIL FOR THE SECOND TIME. THE CONTACT SUSTAINED A CRACKED RIB AND THE FRONT PASSENGER SUSTAINED WHIP LASH INJURIES. THE POLICE REPORTED TO THE SCENE AND A REPORT WAS FILED. THE CONTACT STATED THAT PRIOR TO THE CRASH, THE VEHICLE WAS TAKEN TO THE DEALER BECAUSE HE NOTICED THAT THE VEHICLE WOULD WOBBLE ABNORMALLY. THE DEALER WAS UNABLE TO DIAGNOSE THE FAILURE AND NO REPAIRS WERE MADE TO THE VEHICLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS DESTROYED. THE APPROXIMATE FAILURE MILEAGE WAS 41,000. *JB
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10538548September 3, 2013
STEERING
POWER STEERING RACK FAILED UNEXPECTEDLY. CAR DEVELOPED A NOISE WITHOUT ANY WARNING, AND THE STEERING BECAME HARD TO TURN. MADE IT TO THE REPAIR CENTER (DEALERSHIP) WITHOUT ANY PROBLEMS, BUT THE STEERING WHEEL WAS REALLY HARD TO TURN BY THE TIME I GOT THERE (WITH A DRIVE NO LONGER THAN 10 MILES). LOOKING AT ONLINE FORUMS, IT APPEARS THAT AN ABNORMAL NUMBER OF PEOPLE HAVE NEEDED POWER STEERING RACKS BETWEEN 90K-130K MILES DUE TO LEAKS. THIS APPEARS ABNORMAL, AS MY UNDERSTANDING IS THAT A RACK SHOULD LAST FOR THE LIFE OF THE CAR. THIS MAKES ME WONDER IF IT HAS ANYTHING TO DO WITH THE POWER STEERING LEAK TSB THAT ACURA HAS FOR THESE CARS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10533825August 6, 2013
VISIBILITY:SUN/MOON ROOF ASSEMBLY
WHILE DRIVING TO WORK ON ROUTE 80 IN PATERSON, NJ ON 8/5/13, I HEARD A LOUD POP THAT SOUNDED LIKE A GUN AND LOOKED UP TO SEE THE SUNROOF HAS SHATTERED ON MY 2009 ACURA TSX FOR NO REASON. IT WAS A CLEAR SUNNY DAY AND THERE WERE NO CARS AROUND ME. I CALLED ACURA'S CORPORATE OFFICE THEY ARE DENYING ANY RESPONSIBILITY AN SAID SOMETHING MUST HAVE HIT IT EVEN THOUGHT THERE WAS NO ONE IN FRONT OF ME OR AROUND ME, I WAS ON A CLEAR STRETCH OF HIGHWAY. THIS IS A MANUFACTURING DEFECT AND A SAFETY HAZARD, I NEED YOUR ASSISTANCE TO GET RESOLUTION. I RESEARCHED THIS SITUATION AND FOUND EXTENSIVE INFORMATION OF HOW THIS HAD HAPPENED TO MULTIPLE PEOPLE IN DIFFERENT MODEL ACURA'S. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10525735July 19, 2013
STEERING
THE POWER STEERING RACK STARTED LEAKING AND HAD TO BE REPLACED. I WAS TOLD THE TIE ROD ENDS WERE LEAKING AND THE ENTIRE RACK WOULD HAVE TO BE REPLACED. I RESEARCHED ONLINE AND APPARENTLY IT IS A COMMON ISSUE WITH THE TSX AT THIS MILEAGE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10524429July 17, 2013
EXTERIOR LIGHTING:HEADLIGHTS, VEHICLE SPEED CONTROL
2013 ACURA TSX. CONSUMER WRITES IN REGARDS TO VEHICLE HEADLIGHTS ISSUES. *SMD THE CONSUMER STATED WHEN THE HEADLIGHTS WERE ON, HE NOTICED A BIG SHADOW IN FRONT OF THE VEHICLE. HE BELIEVED IT POSED A SAFETY HAZARD AT NIGHT WHEN DRIVING DOWN A WINDING AND HILLY ROAD. THE CONSUMER ALSO STATED WHEN HE APPLIED THE BRAKE, THE VEHICLE WOULD ACCELERATE. AT TIMES, HE HAD TO PRESS THE BRAKE HARD IN ORDER TO SLOW THE VEHICLE DOWN. UPDATED 11/20/13
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10521254June 23, 2013
STEERING
MANDATORY RECALL ON MY ACURA TSX FOR THE PS HOSE. ACURA REPLACES HOSE, AND 3 MONTHS LATER POWER RACK FAILS. I NEVER HAD AN ISSUE WITH THE CAR UNTIL AFTER THE RECALL. I TOOK IT BACK TO ACURA AND THE SERVICE MANAGER SAID IT IS POSSIBLE THAT IT COULD BE RELATED BUT HE COULDN'T SAY FOR SURE. AFTER GOOGLING ONLINE I FOUND MORE AND MORE OWNERS SAYING THE SAME THING...3 MONTHS AFTER THE RECALL, PS RACK FAILS. ACURA DEALER ON KATY FREEWAY IN HOUSTON TEXAS SENDS ME HOME IN AN UNFIT/UNSAFE VEHICLE TO DRIVE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10513273May 23, 2013
POWER TRAIN
TL* THE CONTACT OWNS A 2012 ACURA TSX. THE CONTACT STATED THAT WHILE STOPPED AT A STOP SIGN HE DEPRESSED THE ACCELERATOR PEDAL AND NOTICED THE VEHICLE WAS HESITANT TO ACCELERATE. THE FAILURE RECURRED THREE TIMES. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS. THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 300. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10510053April 30, 2013
POWER TRAIN
TL* THE CONTACT OWNS A 2005 ACURA TSX. THE CONTACT STATED THAT WHILE WAITING AT A TRAFFIC LIGHT, THE VEHICLE STALLED AND THE CHECK ENGINE WARNING LAMP ILLUMINATED. THE CONTACT MENTIONED THAT THE TRANSMISSION SLIPPED GEARS WITHOUT WARNINGS. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE THROTTLE BODY NEEDED TO BE CLEANED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE THE TECHNICIAN VERIFIED THAT THE TRANSMISSION HAD AN INTERNAL FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THEY WOULD CALL THE CONTACT AT A LATER DATE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE 70,000 AND THE CURRENT MILEAGE WAS 100,800. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10510140April 30, 2013
AIR BAGS, SEAT BELTS
I WAS DRIVING AT 45MPH AND HIT A POT WHOLE, INSTANTLY MY DRIVERS SIDE AIR BAGS DEPLOYED IN MY SEAT AND SIDE WINDOW PANEL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10510004April 29, 2013
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
CENTER DASHBOARD LIGHTS / CLIMATE CONTROL LIGHTS BLINKS AND GOES OFF AND STAYS OFF WHILE DRIVING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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