Acura TSX Complaints

685 consumer complaints on file.

#10364052November 4, 2010
ELECTRICAL SYSTEM, INTERIOR LIGHTING, EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC., EQUIPMENT:APPLIANCE:AIR CONDITIONER, EQUIPMENT:ELECTRICAL
I BOUGHT MY 2004 ACURA TSX CAR IN JAN 2008 A FEW MONTHS LATER AFTER I BOUGHT IT THE INTERIOR LIGHTING OF MY RADIO AND A/C BUTTONS WERE NOT TURNING ON ANYMORE MY WARRANTY WAS ALREADY OVER AND EVER SINCE I HAVE BEEN TRYING TO FIND A SOLUTION OR A RECALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10363671November 2, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2004 ACURA TSX. THE CONTACT WAS DRIVING APPROXIMATELY 40 MPH WHEN THE VEHICLE WOULD NOT SHIFT INTO MANUAL TRANSMISSION AND BEGIN EXHIBITING A LOUD, ABNORMAL NOISE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER AND THE DEALER ADVISED THE CONTACT THAT THE TRANSMISSION WOULD NEED REPLACING. THE CONTACT STATED THAT THE TRANSMISSION WAS REPLACED THREE YEARS PRIOR AT 62,000 MILES. HE ALSO STATED THAT THE RADIO HAD FAILED AND WOULD NEED TO BE REPLACED FOR THE SECOND TIME AND THE AIR CONDITIONER ALSO NEEDED REPLACING FOR THE THIRD TIME. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 62,000 AND THE CURRENT WAS 118,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10359993October 11, 2010
AIR BAGS:SIDE/WINDOW
DRIVER AIR BAG DID NOT DEPLOY DURING THE HIGH SPEED IMPACT ON PASSENGER SIDE. THREE OF FOUR AIR BAGS DID DEPLOY BUT NOT THE DRIVER SIDE LEFT BAG. *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10358408September 30, 2010
ELECTRICAL SYSTEM
TL*THE CONTACT OWNS A 2004 ACURA TSX. WHILE DRIVING APPROXIMATELY 5 MPH, THE VSC AND CHECK ENGINE LIGHTS ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE THEN LOST SOME POWER SO THE CONTACT PULLED OVER. THE VEHICLE WAS SHUT OFF AND RESTARTED BUT THE CHECK ENGINE STAYED ILLUMINATED. THE VEHICEL WAS TAKEN TO A REPAIR SHOP BUT THE MECHANIC COULD NOT DIAGNOSE THE FAILURE AS THE CHECK ENGINE LIGHT WAS NO LONGER ILLUMINATED. 10 DAYS LATER, THE FAILURE OCCURRED AGAIN. THE VEHICLE WAS TAKEN BACK TO THE REPAIR SHOP WHERE THE CONTACT WAS INFORMED THAT THE APP SENSOR NEEDED TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 96,000. UPDATED 03/31/11
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10356721September 21, 2010
ENGINE AND ENGINE COOLING:COOLING SYSTEM
2004 ACURA TSX 61K MILES, COOLING SYSTEM FAILED COMPLETELY. I WAS JUST DRIVING LOCALLY WHEN I NOTICED A RATTLING NOISE. ON SOME INVESTIGATION I FOUND OUT THAT THE NOISE COMES ONLY WHEN THE A/C IS TURNED ON. TOOK IT TO A DEALER (POHANKA ACURA, CHANTILLY VA) AND THEY SAID SOME PART WITHIN A/C COMPRESSOR HAS EXPLODED AND THERE ARE METAL PIECES ALL OVER THE A/C SYSTEM AND THAT THE ENTIRE A/C SYSTEM NEEDS TO BE REPLACED AT A COST OF $4500. THERE HAVE BEEN SIMILAR COMPLAINTS ALL OVER THE INTERNET FOR THE 2004 ACURA TSX'S. I PUT ON VERY LESS MILES ON THE CAR PER YEAR AND MAINTAINED IT PERFECTLY (PERIODIC MAINTENANCE, REGULAR OIL CHANGES). HOW CAN ACURA NOT ISSUE A RECALL OR ASSIST OWNERS WITH THIS PROBLEM? THE DEALER SAID THAT THEY COULDN'T DO ANYTHING TO ASSIST WITH THE REPAIR, NOR WOULD THEY TALK TO ACURA TO EXPLAIN MY SITUATION. I JUST SPENT ABOUT $750 TO REPLACE A FAILER SENSOR TO MAKE THE AIR BAG CHECK LIGHT GO AWAY. I DID NOT EXPECT THIS FROM ACURA! I'M GOING TO MAKE SURE ALL MY FRIENDS ARE WARNED ABOUT THE POOR QUALITY OF ACURA ENGINEERING AND CUSTOMER SERVICE. THE TRICK PART OF IT IS THAT EVERYTHING FALLS APART RIGHT AFTER THE WARRANTY PERIOD (50K) IS OVER. WELL, ACURA HAS GOT BRIGHT ENGINEERING MINDS TO MAKE THE PARTS LAST FOR 50K MILES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10356072September 17, 2010
SUSPENSION:FRONT, STEERING
MY HUSBAND AND I PURCHASED A 2010 ACURA TSX WITH APPROXIMATELY 50 MILES ON THE ODOMETER. WHEN THE VEHICLE REACHED 350 MILES THE LEFT FRONT STARTED KNOCKING VERY BADLY WE TOOK IT TO ACURA OF COLUMBUS WHERE WE PURCHASED THE VEHICLE AND MADE A SERVICE APPT. WE TOOK THE CAR IN AND THEY TIGHTENED THINGS UP THEY STATED. A DAY AND A HALF LATER THE CAR STARTED MAKING THE NOISE AGAIN WE TOOK IT BACK IN THEY KEPT IT FOR A WEEK AND REPLACED THE LEFT FRONT AXLE AND GREASED THE RACK AND PINION BOLTS..WE GOT THE CAR BACK AND IT AGAIN STARTED MAKING THE NOISE AGAIN JUST NOT AS BAD AND THEY STATED THEY REPLACED THE LEFT BALL JOINT. I STILL DO NOT HAVE THE CAR AND HAVEN'T HEARD ANYTHING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10353288September 1, 2010
POWER TRAIN:MANUAL TRANSMISSION
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
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10352384August 27, 2010
SERVICE BRAKES, HYDRAULIC
TOOK A 2008 ACURA TSX WITH 27,300 MILES TO THE LOCAL GREENVILLE SC DEALER 3 TIMES TO REPORT FRONT WHEEL SHAKE WHEN BRAKING. FIRST 2 TIMES NOTHING COULD BE FOUND ON THE 3RD VISIT DEALER REPORTED NEED NEW REAR BRAKE PADS AND THE ROTORS TURNED. ALSO REPORTED THE FRONT ROTORS WERE WARPED CAUSED BY DRIVING THROUGH WATER AFTER BRAKING WHICH MAKES THE ROTORS HOT. SUSPECT REAR BRAKES ARE NOT ADEQUATE AND WEAR TOO FAST WHICH FORCES THE FRONT BRAKES TO COMPENSATE. MANUFACTURER CUT CORNERS TO REDUCE COSTS ULTIMATELY THE SAFETY OF THE PUBLIC. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10352191August 26, 2010
ENGINE AND ENGINE COOLING:COOLING SYSTEM
2004 ACURA TSX A/C STOPPED BLOWING COLD AIR. BROUGHT IT INTO ACURA AND THEY SAID THE AC COMPRESSOR SEIZED/ FROZE AND SHATTERED AND CONTAMINATED THE WHOLE AC SYSTEM COST OF REPAIR $3600.00 ESTIMATE. HUNDREDS OF FORUMS AND OTHER 04 TSX WITH THE SAME PROBLEM. SOME PEOPLE SAYS ACURA IS PAYING FOR PARTS IF THE CUSTOMER PAYS FOR LABOR. BUT NOT EVERYBODY GETTING THAT SAME OFFER? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10351404August 24, 2010
AIR BAGS:FRONTAL
RAN INTO BEAR WHILE TRAVELING DOWN ROUTE 58 EAST, BOYDNTON, VA, AIR BAG OF DRIVER DID NOT DEPLOY, BUT AIR BAG OF FRONT PASSENGER DEPLOYED. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
1
#10350188August 17, 2010
SERVICE BRAKES, HYDRAULIC
FRONT BRAKE FAILURE. FRONT BRAKE ROTORS ARE WARPING TO CAUSE SERVE VIBRATIONS AND VERY WEAK BRAKES. THIS HAD OCCURRED BEFORE REACHING 50,000 MILES. ROTORS AND PADS NEED TO BE REPLACED. I DO NOT WANT TO USE ORIGINAL DEALER REPLACEMENT PARTS DUE TO THE FACT IT WILL JUST HAPPEN AGAIN. THIS IS WELL KNOW ON INTERNET AND EVEN MY LOCAL INSPECTION GARAGE KNOWS ABOUT IT. SOMETHING NEEDS TO BE DONE PLEASE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10349421August 15, 2010
SERVICE BRAKES, HYDRAULIC
I WAS HEARING SOME NOISES FROM THE BACK RIGHT SIDE OF MY CAR ON MY 2009 ACURA TSX AND I TOOK IT INTO THE DEALER. IT TURNED OUT THAT MY REAR BRAKES WERE DONE TO THE METAL. MY CAR ONLY HAD 23,500 MILES ON IT AT 75% OF MY MILES ARE FREEWAY DRIVING. IT TURNS OUT THAT HONDA RECENTLY SETTLED A LAWSUIT WHERE THEY CHANGED THE DESIGN FOR THE BRAKES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10348923August 12, 2010
ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING:COOLING SYSTEM
THE A/C SYSTEM (MAINLY THE A/C COMPRESSOR, CLUTCH, AND STATOR) IN MY 2005 ACURA TSX SUDDENLY STOPPED WORKING AT 71,000 MILES WITHOUT ANY WARNING. I'VE RESEARCHED THIS ISSUE ONLINE AND DISCOVERED THAT MANY 2004 AND ABOVE MODEL-YEAR ACURA TSX VEHICLES HAVE THIS PROBLEM. WWW.ACURAZINE.COM HAS MANY STORIES OF OWNER DISSATISFACTION OVER THE ACURA TSX A/C SYSTEM. MY CAR WAS DIAGNOSED BY A PROFESSIONAL TECHNICIAN AT AAMCO, AND HE INFORMED ME THAT "THESE CARS" (ACURA TSX) ARE WELL-KNOWN TO HAVE FAULTY A/C SYSTEMS AND THAT THERE WAS A "DEALER NOTE" IN HIS COMPUTER SYSTEM SUGGESTING THAT THE CAR BE TAKEN TO AN ACURA DEALER. MY CAR WARRANTY HAS EXPIRED, AND NOW I'M FACING APPROXIMATELY $2000 IN REPAIRS BECAUSE ACURA HAS INSTALLED WHAT IS APPARENTLY KNOWN TO BE A FAULTY A/C SYSTEM IN THEIR TSX MODELS. I DON'T SEE HOW IT IS REASONABLE FOR ACURA TSX OWNERS TO PAY SUCH HIGH SUMS OF MONEY FOR ACURA'S FAULTY ENGINEERING/CRAFTSMANSHIP. I ADMIRE ACURA VEHICLES AND ENJOY DRIVING MY TSX, BUT I WOULD LIKE TO REQUEST SOME RESEARCH INTO THIS MATTER IF POSSIBLE SO THAT MORE PEOPLE DON'T HAVE TO FORK OVER THOUSANDS OF DOLLARS TO FIX ISSUES THAT CAN AND SHOULD BE PREVENTED. HONDA/ACURA SHOULD BE ACCOUNTABLE TO THE HIGH QUALITY STANDARDS THEY ARE TYPICALLY KNOWN FOR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10346040July 29, 2010
SERVICE BRAKES, HYDRAULIC
I HAVE A 2010 ACURA TSX WITH 28,000 MILES THAT NEEDS REAR BRAKES REPLACED. FRONT BRAKES ARE FINE BUT REAR BRAKES ARE WORN DOWN TO THE METAL. ACURA WON'T STAND BEHIND THE WARRANTY SAYING THIS IS NORMAL WEAR. THEY TELL ME I AM ONE OF THE LUCKY ONE BECAUSE MOST ARE REPLACING AT 12,000 MILES. YOUR FRONT BRAKES SHOULD WEAR OUT BEFORE YOUR REAR BRAKES AND MY FRONT BRAKES ARE IN GREAT SHAPE. AS I HAVE RESEARCHED ONLINE THERE ARE NUMEROUS COMPLAINTS. I WILL HAVE TO REPLACE THE REAR BRAKES IN ORDER TO PASS INSPECTION ON A 10 MONTH OLD CAR. ACURA WANTS TO CHARGE ME $390.00 TO DO THIS. THE SERVICE MANAGER ADMITTED THAT ACURA HAS A PROBLEM BUT THEY ARE NOT ALOUD TO REPLACE ANY REAR BRAKES UNDER WARRANTY. OBVIOUSLY THE MANUFACTURER HAS A PROBLEM WITH THE WAY THE BRAKING SYSTEM IS SET UP ON THIS CAR AND IT NEEDS TO BE RECALLED AND CORRECTED. ONCE AGAIN THE CONSUMER WILL GET LEFT HOLDING THE BAG. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10345827July 28, 2010
ENGINE AND ENGINE COOLING:COOLING SYSTEM
THERE IS A KNOWN DEFECT WITH ACURA 2004 TSX A/C COMPRESSOR GRENADING AND CONTAMINATING THE COMPLETE A/C SYSTEM. THERE ARE NO REAL EVENTS THAT LEAD UP TO THE FAILURE, YOU WILL SUDDENLY HEAR A GRINDING SOUND COMING FROM THE A/C THEN IT GOES OUT WITHOUT WARNING. INSTEAD OF ACURA ADDRESSING THE PROBLEM THAT HAS AFFECTED THOUSANDS ACROSS THE COUNTRY, THEY PURSUE GOODWILL DISCOUNTS ON BEHALF OF THE CUSTOMER WHICH NEVER COVER THE FULL COST OF THE ISSUE WHICH IS USUALLY AROUND $4000 TO FIX. YOU ARE BASICALLY AT THE MERCY AT THE COMPANY ON WHETHER THEY WILL COVER ANY PORTION OF THE COST WHICH IS AT NO FAULT TO THE CONSUMER. THE FACT THAT A RECALL HAS NOT BEEN ISSUED FOR THIS IS ASTOUNDING CONSIDERING IF ONE DOES A SIMPLE GOOGLE SEARCH TO SEE HOW COMMON A PROBLEM THIS IS, YOU WILL FIND THOUSANDS OF PEOPLE THAT HAVE HAD THE SAME ISSUE. THIS ISSUE IS A TICKING TIME BOMB THAT WILL EVENTUALLY HAPPEN TO ANYONE WITH THIS MAKE AND MODEL. ITS NOT A MATTER OF IF IT WILL HAPPEN BUT WHEN WILL IT HAPPEN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10343533July 15, 2010
INTERIOR LIGHTING, ELECTRICAL SYSTEM
2004 ACURA TSX RADIO AND HEATER CONSOLE LIGHTS WENT OUT IN 2009. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10342858July 13, 2010
SERVICE BRAKES, HYDRAULIC
PREMATURE BRAKE WEAR, SQUEALING NOISE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10342930July 13, 2010
STEERING
I RECEIVED A SAFETY RECALL:POWER STEERING FLUID LEAK FOR MY 2007 ACURA TSX. CONTACTED ACURA CLIENT SERVICES FOR NEAREST AUTHORIZED MECHANIC. WAS INFORMED THAT I WOULD NEED TO TAKE MY ACURA OVER 50 MILES (ONE WAY) FORM FT. COLLINS WHERE I WORK AND LIVE. LEAVE CAR HALF A DAY AND RETURN TO FT. COLLINS. I HAVE TO BELIEVE THAT ACURA AND SAFETY ADMINISTRATION COULD SEE THE HARDSHIP THIS CREATES. WHY CAN'T THEY AUTHORIZE A DEALERSHIP LIKE MARKLEY MOTORS HERE IN FT. COLLINS TO PROVIDE THIS SERVICE. THEIR WAY COST ME TIME AND RESOURCES AND WASTES ENERGY!. IS THIS AN EFFORT TO DISCOURAGE PEOPLE FROM ADDRESSING THEIR PROBLEM? PLEASE LET ME KNOW IF YOU CAN ASSIST. I KNOW THAT MARKLEY MOTORS WORKS ON HONDA. PLEASE HELP! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10342329July 9, 2010
VISIBILITY
MY ACURA TSX 2004 HAS AN ISSUE WITH THE AIR CONDITIONING AND FAN. THE FAN NO LONGER BLOWS AIR AND IS NOT ABLE TO BLOW AIR ON THE WINDOWS IN ORDER TO DE-FOG IT WHEN THE WEATHER IS COLD. THERE WAS MAJOR DIFFICULTY IN DRIVING AND COULD HAVE CAUSED ACCIDENTS IF I HAD NOT PULLED TO THE SIDE AND CLEANED THE WINDOWS EVERY 10 MINUTES. AND NOW THAT IT IS SUMMER, THE TEMPERATURES IN THE CAR REACH ABOVE 110 DEGREES F BECAUSE I LIVE IN LAS VEGAS. THERE ARE MANY OTHER CONSUMERS WITH THE PROBLEM WITH THIS SPECIFIC MODEL/YEAR. THIS IS THE THREAD: HTTP://TSX.ACURAZINE.COM/FORUMS/SHOWTHREAD.PHP?T=679576. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10340947July 1, 2010
STEERING:HYDRAULIC POWER ASSIST:HOSE, PIPING, AND CONNECTIONS, STRUCTURE
IN SEPTEMBER 2009 I PURCHASED MY 2005 ACURA TSX FROM PAUL BURNS AUTO GROUP WHO HAD RECEIVED THE CAR VIA DAVIS ACURA. I BROUGHT IT HOME I NOTICED THE CAR WAS PINK, ESPECIALLY FADED PAINT ON THE HOOD, TRUNK AND TOP OF THE CAR. AFTER A DAY OR TWO OF DRIVING I NOTICED A NOISE AND HAD TROUBLE STEERING. I TOOK IT TO MY MECHANIC AND HE TOLD ME THERE WAS A SEVERE LEAK IN POWER STEERING FLUID COMING FROM THE RACK. I BATTLED WITH THE DEALER AND WAS ABLE TO REPLACE THE RACK FOR THE HALF THE COST IT WOULD HAVE. THE CAR'S WARRANTY EXPIRED IN APRIL 2009 ONLY SIX MONTHS AFTER I BOUGHT IT. AFTER SEVERAL ESTIMATES AND COUNTLESS HOURS OF RESEARCH I FOUND THAT THIS COLOR MILANO RED WAS DEFECTIVE AND PREMATURELY TURNING PINK IN OTHER CARS THIS MAKE MODEL AND YEAR. THE ACURA IN NAPLES FLORIDA WAS PAYING TO HAVE AT LEAST 6 CARS THAT I KNOW OF REPAINTED. I SPOKE WITH BOTH THE SERVICE MANAGER AND THE INDIVIDUAL BODY SHOP CLERK. I SPOKE WITH CLIENT SERVICES AND SINCE THE CAR WAS OUT OF WARRANTY THEY WOULD NOT PAY TO REPAINT. I TRIED THEM AGAIN WAS STILL REJECTED. EVERY BODY SHOP I GO TO TELLS ME THAT TO WRITE A LETTER TO THE MANUFACTURER BECAUSE THIS IS AN OBVIOUS DEFECT IN THE PAINT. I AM WRITING THIS LETTER TO SEE IF IN GOOD FAITH HONDA WILL STAND BY ITS' PRODUCT. I AM A CONSISTENT CUSTOMER WHO GETS REGULAR MAINTENANCE FROM PIAZZA ACURA IN ARDMORE. I HAVE JUST RECEIVED A LETTER FROM ACURA STATING THAT THERE IS A RECALL IN A HOSE THAT IF LEAKS COULD POSSIBLY LEAD TO A FIRE UNDER THE HOOD. I RESPECT HONDA FOR AGREEING TO FIX THIS PROBLEM. BUT FOR ALL THESE PROBLEMS IN A HIGH END LUXURY CAR I FEEL THE LEAST HONDA COULD DO IS PAY TO HAVE MY DEFECTIVE PAINT FIXED. AFTER ALL I AM NOT TRYING TO SAY THAT I NEED ROCK CHIPS OR NORMAL WEAR AND TEAR THE CLEAR COAT ON THE VEHICLE IS EXCELLENT IT IS THE PAINT UNDERNEATH THE CLEAR THAT IS FADED. PEOPLE LOOK AT MY CAR AND SAY THAT'S AN ACURA AND THAT IS WHAT THERE PAINT IS LIKE AFTER 5 YEARS? IF NO ACTION IS TAKEN I WILL BE FORCED TO TAKE MY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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