Acura ILX Complaints

270 consumer complaints on file.

#11606544August 5, 2024
FUEL SYSTEM, GASOLINE
The contact owns a 2019 Acura ILX. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving at an undisclosed speed, the vehicle made an abnormal grinding sound with an unknown warning light illuminated. The vehicle was taken to a dealer where it was not diagnosed; however, the vehicle was test driven and the contact was informed that the vehicle was in good driving condition. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 49,000. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11605515July 30, 2024
UNKNOWN OR OTHER, LANE DEPARTURE: BLIND SPOT DETECTION, LANE DEPARTURE: WARNING
My vehicle continues to accelerate when I press the gas pedal, and it sometimes makes clicking noises from underneath during acceleration. Occasionally, it veers to one side even when I keep the steering wheel straight. At times, it gives a warning and vibrates as if I'm merging into another lane. When I press the gas, the engine revs, but the car doesn't accelerate. Issues have been ongoing but dealership where I got the car from wants to charge me inspection fees per symptom.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11602705July 16, 2024
TIRES, TIRES:SIDEWALL
225/40r18 tires has a splitting on side wall it’s impossible to see unless the split location on the ground I tried to talk to the manufacturer but they don’t have a way to connect them. I have replaced one tire it has same problem tire shop noticed it they said they can put it back on the car now I have the other side same issue
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11598755July 4, 2024
FUEL/PROPULSION SYSTEM
I was driving on an busy intersection about 45mph and my 2016 Acura ilx all of a sudden drop speed to 20mph. It was dangerous and I had my kids in the back seat. Took my car to a local shop and told me is Low pressure fuel pump. Code P0087.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11596891June 26, 2024
FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
I have the car for 10 month and the manufacturer is not providing the part for the recall, they said they don’t have the part. Data bellow: Dec 18,2023 Manufacturer Recall NumberUGO NHTSA Recall Number23V-858 Recall StatusRecall Incomplete
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11596908June 26, 2024
FUEL SYSTEM, GASOLINE
The contact owns a 2019 Acura ILX. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11594795June 17, 2024
FUEL SYSTEM, GASOLINE
The contact owns a 2018 Acura ILX. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11594476June 14, 2024
ELECTRICAL SYSTEM, STEERING
Over the past few weeks the vehicle warning lamp states "Check Power Steering System." A customer service representative from Acura Dealer witnessed the problem. Then somehow it corrects itself for a while and steering is back to normal. My most recent diagnostic by an independent service center did not indicate a problem. However, 2 days later the problem reoccurred which caused the wheel to shake and stiffen while driving. The most difficulty experience is turning the wheel to park.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11593965June 12, 2024
FUEL/PROPULSION SYSTEM
THE RECALL DATE WAS 12/18/2023. I CALLED TO HAVE MY VEHICLE REPAIRED BUT THEY ARE REFUSED BECAUSE THE PARTS ARE NOT AVAILABLE. I RAISED THE ISSUE THAT THE VEHICLE ENGINE DID NOT START A SEVERAL TIMES AND THE ENGINE LIGHT WAS ON BEFORE AND I FEEL UNSAFE FOR DRIVING THE VEHICLE. THE SERVICE REP NAMED "SEVRI" FROM HONDA OF MANHANSSAT ADVISED CONTINUE DRIVING THE VEHICLE AND IF I WANT TO BRING THE VEHICLE FOR A CHECK UP, I WILL BE RESPONSIBLE FOR $175 CHECK UP FEE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11591884June 1, 2024
ENGINE, STEERING, ELECTRICAL SYSTEM
Issue had not been persistent, on Sunday, May the 12th, 2024, while driving home, I was on a slight downward slope coming to a halt at a red light, when the car jolted slightly and the warning lights came. The auto-shutoff feature on the vehicle stopped working immediately. I was able to drive the car home, but after parking - the vehicle wouldn’t start again. Electronic screen on the radio came on and I could see error codes P1437 & P15A5. Also warnings on the dash to check IMA system, check charging system, check battery, check breaking system. Power steering locked up due to the voltage shortage. What is the reason/explanation provided by the dealer, as to what caused this issue? DTC'S P0A78 - MPI INTERNAL CIRCUIT MALFUNCTION, P1440 - MPI OUT CIRCUIT MALFUNCTION. MPI FAILING INTERNALLY, CAUSING 12V BATTERY TO LOSE CHARGE. Previously parts involved were recalled in Dec 2020, since American Honda didn’t not include my VIN they have refused to be of any assistance - monopolizing on being the only available source to change the parts. Had I received the recall, I would have had it addressed prior to the part going out. I’m 6330 miles over what they would have covered because I had no idea this was an issue until I found the safety bulletin which exactly described the recall and what happened to be my experience. Same issues, but I’m being told I couldn’t be included. They are charging me over $1400 for the part alone and then service which includes a complete removal of my back seats. I JUST spent nearly $4000 in Feb 2023 on the AC because the car wouldn’t start, who is to say this wasn’t undetected issue at the time?!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11591201May 29, 2024
FUEL SYSTEM, GASOLINE
The contact owns a 2019 Acura ILX. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the vehicle failed to immediately start intermittently. The contact stated that several attempts were needed to start the vehicle. The contact stated that while driving at speeds of 65 MPH and above, the vehicle hesitated while accelerating. There were no warning lights illuminated. The dealer was contacted and stated that the recall remedy might be available next fall. The manufacturer was not made aware of the issue. The failure mileage was 25,000. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11591311May 29, 2024
FUEL SYSTEM, GASOLINE
The contact owns a 2019 Acura ILX. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11590004May 21, 2024
FUEL/PROPULSION SYSTEM
I have taken my vehicle into the repair shop several times to conclude that it might be my transmission. After finally taking into the right mechanic, I have found out that it is a fuel pump system issue. I know these are recalled for 2018 but this is something that they also stated 2017 Acura ILX have had issues with as well I’m having to come out of pocket $1300 to get this repair, it has stalled my vehicle. I’m not able to fully press the gas when pulling out in fear that I will not be able to complete the transfer that you guys may want to look into.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11588737May 14, 2024
FUEL/PROPULSION SYSTEM
Possibility of incorrect vin number. I first noticed this issue when I tried to schedule an appointment with an Acura dealership. I was asked to enter my Vin number for my vehicle and when I did so it showed a different higher level trim than what I have. After conducting some research and purchasing couple of reputable detailed VIN reports using the Vin number on my car I saw that the vin on my vehicle does not match the trim level of the vehicle I am driving. The vin number appears to match a 2018 Acura ILX with a technology package. I do not have a technology package. My car has a premium package. I have reported the issue to my state attorney general office. Given this issue, I am unsure of whether or not there are any open recalls on the actual vehicle I’m driving because I am unsure if the Vin number is correct. I am experiencing problems related to certain recalls on this year make & model vehicle. It would appear that there is a strong possibility that there is a recall on my vehicle, but the Vin number does not show that possibly due to an issue with a falsified Vin number that is attached to my vehicle. I am unsure how to proceed. An investigation is being conducted by my states attorney general’s office.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11586360May 1, 2024
FUEL SYSTEM, GASOLINE
The contact owns a 2018 Acura ILX. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11584533April 22, 2024
FUEL SYSTEM, GASOLINE
The contact owns a 2019 Acura ILX. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that while her nephew was driving at approximately 65 MPH, several unknown warning lights flashed on the instrument panel and then the vehicle stalled. The contact stated that her nephew was able to restart the vehicle and drive back to her residence. The contact did not take the vehicle to a dealer or independent mechanic. The vehicle was not diagnosed or repaired. The failure mileage was approximately 26,000. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11577068March 13, 2024
FUEL SYSTEM, GASOLINE
The contact owns a 2018 Acura ILX. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11576905March 12, 2024
FUEL/PROPULSION SYSTEM, ENGINE
While driving up the hill it started to hesitate and then stalling. This had happened multiple times on different occasions.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11574756February 29, 2024
VISIBILITY:WINDSHIELD
The contact owns a 2021 Acura ILX. The contact stated that while driving at an undisclosed speed, he became aware that the white lines on the road appeared curved through the windshield. The contact then noticed that the windshield was distorted. The vehicle was taken to the dealer, where the contact was informed that the windshield was delaminating and needed to be replaced. The windshield was replaced under warranty; however, the replacement windshield was also defective. The vehicle was not repaired. The dealer referred the contact to the manufacturer. The manufacturer was notified of the failure. The contact was awaiting a call back from the manufacturer. The failure mileage was approximately 9,600.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11567077January 22, 2024
EXTERIOR LIGHTING:HEADLIGHTS
Upon and after raining the headlights leak and water enters the inside of the headlights. It my cause a short. Unsafe driving conditions at night.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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