Acura ILX Complaints

270 consumer complaints on file.

#11643688February 19, 2025
FUEL SYSTEM, GASOLINE
The contact owns a 2018 Acura ILX. The contact received notification of NHTSA Campaign Number: 23V858000 (FUEL SYSTEM, GASOLINE); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11640928February 5, 2025
FUEL/PROPULSION SYSTEM
I have not received any notification to get this recall repaired.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11636647January 17, 2025
ELECTRICAL SYSTEM
Smart Unit failure caused constant triggering of the alarm at all hours, headlights would not turn off, dashboard controls shorting out.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11633866January 3, 2025
POWER TRAIN, SERVICE BRAKES
The contact owns a 2013 Acura ILX. The contact received notification of NHTSA Campaign Number: 20V770000 (Power Train); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while depressing the brake pedal, the vehicle failed to immediately come to a stop. The contact had to depress the brake pedal extremely hard to stop the vehicle. The brake warning light was illuminated. The dealer was contacted and confirmed that the part to do the recall repair was not yet available. The vehicle was taken to a certified mechanic who diagnosed the vehicle and determined that the brakes had failed and needed to be replaced. The vehicle was repaired. The manufacturer was not made aware of the failure. The failure mileage was 83,000. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11633741January 2, 2025
UNKNOWN OR OTHER
1. Bypass Contractor Malfunction causing multiple lights to be on due to faulty Intelligent Inverter UNIT (IIU)/Motor Power Invterter (MPI), causing error code P0AE1. Car is already repaired but still available for inspection if needed. 2. Car stalled on and off while getting onto freeway onramp 3. Yes, issue was reproduced by dealer and they recommended repairs 4. Vehicle was inspectd by Vandergriff Acura in Arlington, TX 5. There were no warning messages or indicators prior to the failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11632682December 27, 2024
FUEL SYSTEM, GASOLINE
The contact owns a 2019 Acura ILX. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11629226December 6, 2024
SUSPENSION, STEERING
My Acura ILX 2020 has less than 40.000 miles and has a mechanical problem that can not be fixed and it is dangerous for my self and others. In my opinion this is related to the stearing of the car and it is very dagerous knowing that you take your car to be repair and the dealer does not know how to fix it. It makes clicking noise when turning. It is a rattling type noise coming from what sounds like the front, right side of the car. I usually hear it over little bumps but as the day goes on the noise gets louder and the bumps do not have to be that big. I'm not a car technical person, but any type of noise coming from my car is concerning. Other people feedback "I've been to the dealership on three occasions to try to fix the problem. On two of the occasions I was put in an ILX loaner with the exact same noise. " It does matter of what parts is gets change the car keeps making a rattling type noise coming from what sounds like the front. Please refer to this web site for more testimonies of the on going problem with the steering system of the Acura ILX cars, specially my Acura the ILX 2020 model. https://acurazine.com/forums/ilx-382/ilx-suspension-noise-869859/
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11628563December 3, 2024
FUEL SYSTEM, GASOLINE
The contact owns a 2019 Acura ILX. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11628208December 2, 2024
FUEL SYSTEM, GASOLINE
The contact owns a 2018 Acura ILX. The contact stated that the vehicle failed to accelerate as designed. There were no warning lights illuminated. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was unknown. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11628267December 2, 2024
FUEL SYSTEM, GASOLINE
The contact owns a 2019 Acura ILX. The contact received notification of NHTSA Campaign Number: 23V858000 (FUEL SYSTEM, GASOLINE); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11628385December 2, 2024
FUEL SYSTEM, GASOLINE
The contact owns a 2019 Acura ILX. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11624093November 7, 2024
FUEL SYSTEM, GASOLINE
The contact owns a 2019 Acura ILX. The contact received notification of NHTSA Campaign Number: 23V858000 (FUEL SYSTEM, GASOLINE); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the vehicle occasionally failed to start, and occasionally after shifting to drive(D), the vehicle stalled. The power steering and stability-trac warning lights remained illuminated during the failure. The vehicle was towed on three separate occasions. The contact linked the failure to NHTSA Campaign Number: 23V858000 (FUEL SYSTEM, GASOLINE). The vehicle was taken to a dealer and the failure was linked to the recall; however, the vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 70,000. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11621279October 22, 2024
AIR BAGS
The contact owns a 2013 Acura ILX. The contact stated while driving at an undisclosed speed, the air bag warning light illuminated. The dealer was contacted; however, the vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11619605October 14, 2024
FUEL/PROPULSION SYSTEM
To Whom It May Concern: I am writing to express my serious concerns regarding the safety recall (NHTSA Recall No. 21V-215) for the fuel pump on my 2019 Acura ILX, VIN [XXX] . While I appreciate that American Honda has issued this recall, I am deeply troubled by the lack of available replacement parts and the company's decision to prioritize repairs only for vehicles currently experiencing symptoms. This approach fails to adequately address the safety risks for all affected vehicles and owners. The recall notice clearly states that the defective fuel pump impeller can deform over time, potentially causing the engine to stall while driving and increasing the risk of a crash. By delaying repairs for vehicles not yet exhibiting symptoms, American Honda is placing owners like myself at unnecessary risk of experiencing a dangerous malfunction while operating our vehicles. I have contacted several Acura dealerships, all of which have confirmed they have limited or no parts available to complete this critical safety repair. This situation is unacceptable given the serious nature of the defect and the potential consequences of a fuel pump failure. I urge American Honda to take immediate action to: 1.Accelerate production and distribution of replacement fuel pump modules to all authorized Acura dealers. 2.Offer loaner vehicles or alternative transportation to all affected owners until repairs can be completed. 3.Provide a firm timeline for when all affected vehicles will be able to receive the recall repair. 4.Consider expanding reimbursement eligibility to cover preventative repairs owners may pursue given the delays. American Honda has a responsibility to promptly remedy this safety defect for all affected vehicles, not just those currently exhibiting symptoms. Failure to do so in a timely manner may expose the company to increased liability and potential legal action. CC: American Honda Motor Co., Inc. & Florida States Attorneys Office INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11618203October 5, 2024
EXTERIOR LIGHTING, POWER TRAIN, SUSPENSION
Luz de faros delanteros poca vicibilidad
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11617520October 1, 2024
FUEL SYSTEM, GASOLINE
The contact owns a 2019 Acura ILX. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. The manufacturer was not made aware of the issue. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11616253September 24, 2024
FUEL SYSTEM, GASOLINE, ENGINE
The contact owns a 2019 Acura ILX. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated while driving at various speeds, the vehicle failed to accelerate as needed. The check engine warning light illuminated. The dealer was contacted. The manufacturer was not made aware of the issue. The failure mileage was 45,000. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11613363September 8, 2024
FUEL/PROPULSION SYSTEM
My car does not start, before that the car start to misfire and loss power at 60 mph on the highway ,and then take it to fix it, put a new high pressure fuel pump because i had a p0087 dtc, it say low pressure on the fuel rail, after the change the car does the same and see a recall for that problem online
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11611367August 28, 2024
POWER TRAIN
Power train issue the vehicle loses power while driving on the roads and highway. (i have a 1-year-old daughter) It has not been confirmed by a dealer/professional when i bought it in they can't diagnose without warning lights. the warning light were not on when I first brought it in a couple year ago, but the car still loses power frequently and now all the brakes system lights are on.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11609370August 19, 2024
SERVICE BRAKES, HYDRAULIC
The contact owns a 2015 Acura ILX. The contact stated while driving at an undisclosed speed, the brake pedal was depressed, with the ABS warning light illuminated. The vehicle was restarted; however, the failure recurred. The vehicle was taken to an independent mechanic where it was diagnosed that the electronic braking control module had failed and needed to be replaced. The vehicle was not repaired. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 50,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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