Acura ILX Complaints

270 consumer complaints on file.

#11762512September 7, 2026
STEERING, LANE DEPARTURE: WARNING, FORWARD COLLISION AVOIDANCE: WARNINGS
Multipurpose camera unit failure code U3000-49. My camera does not keep its lane assist accurately and sways from side to side when it is working. 9 out of 10 times it does not work. Other acura owners of the ILX 2019-2022 have experienced the same codes and issues around 90K miles+. I have lights on my dashboard like Adaptive cruise control, Automatic braking system, Foward collision warning, Lane departure warning, and automatic high beams. These are all failure points connected to the camera. These safety features need to be recalled.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11754740August 4, 2026
AIR BAGS
Component or system that failed/malfunctioned: Frontal Airbag Deployment System / Airbag Control Module (ACU). The vehicle is currently towed and available for inspection upon request before any insurance salvage disposition. Safety risk: The non-deployment exposed the driver to severe direct impact forces against the steering wheel and cabin structure during a high-force frontal collision, significantly increasing the risk of traumatic head, neck, chest, and internal injuries. Reproduction/confirmation by dealer or service center: No, the vehicle was involved in a collision yesterday and was towed directly from the scene. It has not yet been inspected by an authorized Acura dealer or service center. Inspections by manufacturer, police, insurance, or others: The vehicle was picked up today by a towing/body shop representative for insurance evaluation. It has not yet been inspected by Acura/Honda corporate representatives. Police responded to the crash scene. Warning lamps or symptoms prior to failure: No warning lamps (such as an illuminated SRS/airbag light), error messages, or pre-existing symptoms were present prior to the collision. On [XXX], my 2013 Acura ILX (VIN: [XXX]) was involved in a frontal collision during a U-turn execution, resulting in severe structural deformation crushing the front end inward to the front tires. Despite the high-deceleration frontal impact, none of the frontal airbags deployed. No SRS warning lights or system fault indicators were active prior to the crash. The vehicle was towed today for insurance assessment and remains available for inspection upon request. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11754487August 3, 2026
AIR BAGS
My driver airbag was stolen 7 months ago and my vehicle has been stuck at body shop ever since because the airbag is on national backorder with no ETA in sight. Acura has done NOTHING to help me and my life has been severely impacted by not having a car. No one is offering me any solutions, they have not provided me a loaner car or anything to help my situation.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11751850July 21, 2026
SERVICE BRAKES, HYDRAULIC
The contact owns a 2016 Acura ILX. The contact received notification of NHTSA Campaign Number: 25V859000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11750204July 14, 2026
UNKNOWN OR OTHER, ENGINE
I am submitting this complaint to document what I believe is a recurring defect involving the air conditioning compressor on my 2013 Acura ILX Hybrid. Vehicle history: * 2013: Vehicle purchased new. * 2019: Original A/C compressor failed and required replacement. * 2026: Replacement A/C compressor has failed again. This means the vehicle is now on its third A/C compressor since new. Based on my experience, each compressor has lasted only about 4–6 years before failing. The first compressor replacement, performed by an Acura dealer in 2019, cost approximately $5,700. I have now been quoted approximately $3,600 by an independent repair facility and approximately $5,200 by an Acura dealer for the current repair. In addition to the extremely high repair cost, I have found that many independent A/C repair shops are reluctant to perform this repair because of the complexity and expense of replacing the compressor on this hybrid model. Replacement options are also very limited because this compressor is essentially an Acura OEM-specific component, with few, if any, widely available equivalent alternatives. The current failure began with a rattling/chattering noise whenever the A/C was engaged. Eventually, the compressor load became severe enough that the accessory belt was thrown off when the A/C engaged. An independent mechanic inspected the vehicle, ruled out the belt tensioner, and concluded that the compressor is the source of the problem. While compressors are wear items, replacing the compressor three times over the life of the vehicle—with each unit lasting only about five years—appears to be an unusually short service life, especially considering the exceptionally high cost of repair. In my opinion, this suggests a potential design or durability issue with the compressor used in the 2013 Acura ILX Hybrid. I am requesting that NHTSA document this complaint and review whether other owners of the same vehicle have experienced similar repeated compressor failur
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11747869July 2, 2026
FUEL/PROPULSION SYSTEM
I will be taking my car to be looked at. There is a strong gasoline smell inside the cabin. Smell came out of nowhere and none of my service lights came on.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11743945June 13, 2026
SERVICE BRAKES, ELECTRICAL SYSTEM
I am writing to formally raise a concern regarding the handling of a safety recall repair performed on my 2019 Acura ILX at Maus Acura of North Tampa. I initially brought my vehicle in to address a safety recall related to the brake master cylinder. As explained in the recall notice, the issue involved contamination of the brake fluid that could affect braking performance. The dealership proceeded with replacing the brake master cylinder, as expected. However, the situation became significantly concerning following the completion of the recall service: After the recall repair was completed, my vehicle would not start and had no power. The dealership later informed me that a voltage spike during battery installation damaged the PCM, requiring replacement. The PCM was subsequently replaced, and the vehicle was returned to me. In addition to this, I experienced further issues after retrieving my vehicle: My second key was no longer functioning, which required an additional visit to the dealership for reprogramming. More importantly, I am now experiencing a new issue that did not exist prior to the recall service: when I am stopped (for example, at a traffic light) and holding the brake pedal, the vehicle vibrates noticeably. This ongoing vibration is particularly concerning because: It began only after the recall repair and related work were performed. It affects the normal operation and comfort of the vehicle. It raises questions about whether the repair process may have introduced additional mechanical or engine-related issues. At this point, I am very concerned about the overall quality of the service performed and the series of problems that occurred immediately after what should have been a straightforward recall repair.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11742741June 8, 2026
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM, SERVICE BRAKES
While driving downhill and using regenerative braking, my 2013 Acura ILX Hybrid suddenly experienced a hybrid system malfunction. Immediately after the event, the vehicle displayed "Check IMA System" and "Check Charging System" warnings and began exhibiting drivability and electrical-system problems. Following the failure, the vehicle experienced reduced acceleration from a stop, rough engine restarts, loss of auto-stop functionality, charging-system issues, intermittent low-voltage behavior, and eventual no-start/jump-start conditions. The vehicle was inspected and diagnosed by an authorized Acura dealership. Diagnostic testing identified fault codes P0A78 (Motor Power Inverter Internal Circuit Malfunction), P1440 (Motor Power Inverter Module Output Circuit Malfunction), and P1437 (Motor Power Inverter Module Short Circuit). The dealership determined that the Motor Power Inverter had failed and required replacement. The failure affected vehicle propulsion, charging-system operation, and regenerative braking operation. Reduced acceleration and unexpected hybrid-system malfunction while driving created concerns regarding vehicle safety and reliability during normal operation. The Motor Power Inverter was replaced by an Acura dealership and the warning messages, drivability concerns, and related symptoms were resolved. I am submitting this complaint to document a confirmed Motor Power Inverter failure involving a 2013 Acura ILX Hybrid.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11741512June 2, 2026
SERVICE BRAKES, HYDRAULIC
The contact owns a 2018 Acura ILX. The contact received notification of NHTSA Campaign Number: 25V859000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was contacted and confirmed that the remedy was not yet available. The contact stated while driving at 30 MPH, while the brake pedal was depressed the brakes failed to engage; the contact had to crash into the medium in between both sides of the street to avoid a crash. No warning lights were illuminated. The vehicle was towed to an independent mechanic where it was diagnosed that the brake master cylinder needed to be replaced. The vehicle was repaired and the contact paid out of pocket. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 102,437.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11741246June 1, 2026
ELECTRICAL SYSTEM
My car has faulty code P0AE1 (Bypass Contractor Malfunction) that causes the 12v battery and hybrid battery failure. It also causes the brake less effective without hybrid assisting, and loss acceleration that are extremely dangerous while driving on road. This is well known issue for 2013 Acura ILX hybrid that triggers recall in Service Bulletin 20-021. My car has been inspected by Honda/Acura dealer, but the VIN is not in the recall campaign, so Acura denied the service warranty for this. I believe there are more vehicles that are effected that is not in the recall campaign VIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11740643May 28, 2026
AIR BAGS, FUEL SYSTEM, GASOLINE
The contact owns a 2016 Acura ILX. The contact stated that while driving at an undisclosed speed, the vehicle was rear-ended by another vehicle. The contact stated that the airbags did not deploy during the crash. The contact did not sustain injuries at the scene and no medical attention was provided immediately following the crash. However, the contact later experienced lower back and neck injuries. A police report was filed. The vehicle was not towed after the crash. The dealer was not contacted. The vehicle was not diagnosed or repaired. Additionally, the contact stated that while refueling the vehicle, approximately half of the fuel would disappear after the vehicle was started, with no warning light illuminated. The vehicle was later taken to a dealer for bodywork repairs related to the rear-end damage. The contact was informed that repairs had been completed to the fuel pocket area of the vehicle however the vehicle was not diagnosed related for the fuel system failure. The manufacturer was made aware of the failure. The failure mileage was approximately 94,815
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11737972May 14, 2026
SERVICE BRAKES
My 2019 Acura ILX (VIN: [XXX] , 69,349 miles) is experiencing severe, dangerous brake system failure directly matching Acura Safety Recall RN5 / NHTSA Campaign 25V859 (Brake Master Cylinder). The vehicle does not stop properly. Due to the hydraulic malfunction of the defective factory master cylinder, the brake pads are overheating and melting quickly. The vehicle is unsafe to operate on public roads.I contacted multiple authorized local dealerships, including Grubbs Acura in Grapevine, TX and Park Place Acura, and both confirmed they cannot perform the safety repair because the manufacturer has not provided the necessary recall parts. I escalated this urgent safety issue to American Honda’s corporate support line (1-888-234-2138). A corporate supervisor called me back but failed to provide a resolution, an emergency parts allocation, or alternative safe transportation.The manufacturer is currently unable to supply critical safety remedy parts for an active, catastrophic brake failure, and they have refused to provide a temporary loaner or rental vehicle to mitigate the hazard. I am filing this urgent complaint because I am stranded with an undriveable vehicle due to a critical safety defect that the manufacturer cannot remedy. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11735598May 4, 2026
SERVICE BRAKES, HYDRAULIC
The contact owns a 2019 Acura ILX. The contact received a notification of NHTSA Campaign Number: 25V859000 (Service Brakes, Hydraulics); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11733050April 22, 2026
SERVICE BRAKES, HYDRAULIC
The contact owns a 2016 Acura ILX. The contact stated that while driving at an undisclosed speed, the braking system became inoperable and failed to function properly while attempting to stop the vehicle. There was no warning light illuminated. The contact received notification of NHTSA Campaign Number: 25V859000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The dealer was contacted and confirmed that parts were unavailable and needed to be ordered. After a follow-up inquiry, the dealer stated that the parts were still not available and referred the contact to the manufacturer for assistance. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and advised the contact to have the vehicle diagnosed by a dealer. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The failure mileage was approximately 88,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11731634April 16, 2026
SERVICE BRAKES, HYDRAULIC
The contact owns a 2019 Acura ILX. The contact received notification of NHTSA Campaign Number: 25V859000 (SERVICE BRAKES, HYDRAULIC); however, the part to do the recall repair was not available. The narrative for the recall on the website indicated that parts were available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11731125April 14, 2026
ENGINE
The contact owned a 2019 Acura ILX. The contact stated that while reversing, the backward collision avoidance system activated without any objects or persons behind the vehicle, and the vehicle abruptly stopped. The backup sensor did not sound, and the vehicle then shifted into drive, and the vehicle independently accelerated. No warning lights were illuminated. The air bags were deployed. No injuries were sustained. A police report was filed. The vehicle was towed to a salvage yard, where it was determined that the vehicle was totaled. The manufacturer was notified of the failure. The failure mileage was approximately 61,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11729749April 7, 2026
SERVICE BRAKES, HYDRAULIC
The contact owns a 2016 Acura ILX. The contact received notification of NHTSA Campaign Number: 25V859000 (Service Brakes, Hydraulic). The contact stated that the brake pedal was depressed to the floorboard. No warning light was illuminated. The local dealer was contacted and confirmed that parts were on back order. Another local dealer, Jeff Wyler Acura of Dayton (60 Loop Rd, Dayton, OH 45459); was contacted, but the vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 160,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11728994April 3, 2026
SERVICE BRAKES
I have a recall on my Acura 2017 ILX. I called Bergstrom Acura Appleton in Wisconsin to make an appointment. Ashley said it would take about 2 hours. Trying to get a loaner car out of her was like pulling teeth. A week before service would have taken place, she called back and said that there was a diagnostic fee with the recall. I tried to retrain her about manufacturing problems are the dealership not mine. She would not budge. Don’t know what they are holding over this poor girl to get her to act in such a unprofessional, incompetent, undignified manner.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11729080April 3, 2026
SERVICE BRAKES, HYDRAULIC
The contact owns a 2016 Acura ILX. The contact received notification of NHTSA Campaign Number: 25V859000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The local dealer and another dealer were contacted and confirmed that parts were on a national back order. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11727917March 30, 2026
SERVICE BRAKES
The manufacturer is failing to fix the associated recall RN5 NHTSA# 25V-859
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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