2018-2024 Ford/Lincoln Rearview Camera Software Recall
Ford Motor Company has issued a recall (NHTSA ID: 25V442000, Ford's 25S72) for various 2018-2024 Ford and Lincoln vehicles due to a software error affecting the rearview camera. This can cause the camera to display a blank image or remain on after shifting out of reverse, increasing crash risk.
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- Ford Ecosport
- 2020
- Ford Edge
- 2019–2020
- Ford Escape
- 2020–2022
- Ford Expedition
- 2020–2021
- Ford Explorer
- 2020–2024
- Ford F-150
- 2020
- Ford Maverick
- 2022–2024
- Ford Mustang
- 2019, 2020, 2023
- Ford Transit Connect
- 2018, 2019, 2022
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Why this matters
A rearview camera is a critical safety feature designed to help drivers see objects behind their vehicle, reducing the risk of accidents while backing up. When the rearview camera displays a blank image, it significantly reduces the driver's visibility, making it harder to detect obstacles or pedestrians. Furthermore, if the rearview image remains on the display after the vehicle has shifted out of reverse, it can distract the driver, potentially leading to other hazards.
Both of these conditions increase the risk of a crash for affected vehicles, including the 2019 Ford F-150 recall.
What's being recalled
This recall, identified by NHTSA ID 25V442000 and Ford's internal number 25S72, addresses a software error in the rearview camera system. The affected component is the "BACK OVER PREVENTION:SOFTWARE." This software glitch can manifest in two ways: either the rearview camera displays a blank image when it should be active, or the image remains on the display even after the vehicle is no longer in reverse.
The recall impacts a wide range of Ford and Lincoln vehicles from model years 2018 through 2024. This includes various models such as the Transit Connect, MKZ, MKX, Edge, Continental, F-150, Nautilus, Fusion, Ranger, Mustang, EcoSport, Expedition, Navigator, Escape, F-250 SD, Corsair, Aviator, Transit, Explorer, Bronco Sport, and Maverick.
How to check if your vehicle is affected
Owners of 2018-2024 Ford and Lincoln vehicles, including those concerned about a 2019 Ford F-150 recall, should check if their specific vehicle is included in this recall. You can do this by visiting the NHTSA recall website and entering your 17-digit Vehicle Identification Number (VIN). Alternatively, you can contact Ford customer service directly at 1-866-436-7332 and reference recall number 25S72.
Manufacturer's remedy
Ford Motor Company will provide a remedy for this issue free of charge. Dealers will update the rearview camera software to correct the error. This software update is designed to ensure the rearview camera functions correctly, displaying an image when in reverse and turning off when the vehicle shifts out of reverse.
Owner notification letters regarding this recall were mailed on September 4, 2025. Owners are encouraged to schedule an appointment with their authorized Ford or Lincoln dealer to have the software update performed as soon as they receive notification.
Source: NHTSA Recall ID: 25V442000
Frequently Asked Questions
- What is the problem with the rearview camera in recalled Ford and Lincoln vehicles?
- The recall addresses a software error that can cause the rearview camera to display a blank image when backing up or to remain on the display after the vehicle is shifted out of reverse. Both situations increase the risk of a crash.
- Which Ford and Lincoln models are affected by NHTSA recall 25V442000?
- This recall affects various 2018-2024 Ford and Lincoln models, including the F-150, Explorer, Transit Connect, Edge, Mustang, Escape, and many others. You can check your specific vehicle's VIN on the NHTSA website to confirm if it's included.
- How will Ford fix the rearview camera software error?
- Ford dealers will perform a software update on the rearview camera system, free of charge, to correct the error. This update will ensure the camera functions as intended.
- When will owners be notified about the rearview camera recall?
- Owner notification letters for this recall (Ford's 25S72) were mailed on September 4, 2025. You can contact Ford customer service at 1-866-436-7332 for more information.
What Ford F-150 owners report
Counted from the records in our database across 46 model years.
- 39,812
- Owner complaints
- 226
- Recalls
- 2,759
- Service bulletins
- 1,679
- Crashes reported
- 2,104
- Fires reported
- 1,496
- Injuries reported
The 2019 model year
1,345 complaints, the 12th most of 46 model years on file. Owners reported 17 crashes, 7 fires and 25 injuries for this year, which also has 9 recalls on file.
Back Over Prevention, the system this article covers, accounts for 275 of 39,812 complaints (1%), including 57 for 2019.
Complaints by model year
| 1997 | 2,758 | |
|---|---|---|
| 2004 | 2,029 | |
| 2011 | 2,194 | |
| 2012 | 1,784 | |
| 2013 | 2,994 | |
| 2014 | 1,539 | |
| 2015 | 1,746 | |
| 2016 | 2,093 | |
| 2018 | 2,327 | |
| 2019 | 1,345 |
Most-reported systems
- Power Train — 9,483
- Engine — 4,618
- Electrical System — 4,362
- Service Brakes — 3,838
- Vehicle Speed Control — 2,924
Latest recalls for the 2019 model year
- 26V373000 — Exterior Lighting (Jun 2026)
- 25V442000 — Back Over Prevention (Jun 2025)
- 24V852000 — Equipment (Nov 2024)
Recent owner reports about back over prevention
Rear backup camera intermittently fails or displays blank, dark and distorted image when vehicle is in reverse, creating a safety hazard and increasing risk of collision.
Read owner complaints →The contact owns a 2019 Ford F-150. The contact stated that while reversing, the rear-view display displayed a black image. In addition, the rear-view camera displayed an error message, which indicated that the rear-view camera display was unavailable.
Complaints are owner reports filed with NHTSA. They are unverified, and counts depend on how many vehicles were sold, so they are not a failure rate.
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