Volvo XC60 Complaints

656 consumer complaints on file.

#11659227May 6, 2025
FUEL SYSTEM, GASOLINE, EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
See attached document for complaint.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11659242May 6, 2025
AIR BAGS
"During airbag deployment, the driver’s hand was burned with blistering. I believe hot gas or chemicals vented abnormally. This caused a painful injury requiring treatment."
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11658730May 4, 2025
ENGINE
My engine always continues to break down even after changing engine twice.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11653832April 10, 2025
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
I am getting the message “Camera temporarily unavailable” which means I can’t backup safely.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11653156April 7, 2025
TIRES
255 / 40 / R 21
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11652231April 2, 2025
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
Reverse backup camera repeatedly does not work and will display message saying camera unavailable. Sound system will go out with the center screen were no sound comes through (not even blinker sound). With a small child and have concerns driving when these issues occur, especially since they occur unexpectedly. Issues will occur a few days in a row, then work fine for a few days and then issues will occur again. Have been to the shop where they looked at the issue and was advised have to wait for a software update.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11647452March 10, 2025
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
The back up camera frequently does not work. When you put the car in reverse, the screen where the back up view should appear will state, “Camera is Temporarily Unavailable “. The dealer replaced the camera with no improvement. This fault occurs several times per week.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11645394February 27, 2025
FUEL/PROPULSION SYSTEM, VEHICLE SPEED CONTROL, POWER TRAIN
Three incidents have occurred in three months. Unintended Acceleration Incident #1. While turning right after a full stop on an uphill incline, the vehicle accelerated so quickly that the steering wheel couldn't be return to the neutral position before hitting a roadside signpost approximately 25 ft away. The impact was severe enough to cause the right front headlight to be broken, the right front wheel well liner to be ripped out, the right A-pillar to be dented, and the right mirror to be ripped off. No physical injuries occurred. Unintended Acceleration Incident #2, six weeks later. While on the same incline as incident #1, after removing my foot from the accelerator, the vehicle continued to accelerate, even during braking. Total time was approximately 2 sec. There was no damage to the vehicle, and no physical injury. I checked, and the floor mat was locked in place. Both incidents were reported to Volvo, and permission was given to extract data from the vehicle. The data was extracted at a Volvo service center. Unexpected Acceleration Incident #3 (after data extraction, before Volvo report). While turning right and into a parking space in front of a sidewalk and coming to a stop on an uphill incline, the vehicle quickly moved forward approximately 2 ft after my foot was removed from the brake. I was able to brake again to regain control and put the car in park. Unexpected Acceleration Incident #4 (after data extraction, before Volvo report). While traveling on an uphill incline, after removing my foot from the accelerator, the engine remained at a high enough RPM to sustain forward motion. Even after full-stop braking, the vehicle would move forward on its own, on an uphill incline, without depressing the accelerator. After incident #4, Volvo reported that they concluded that the vehicle was operating as designed at the time of their inspection and during a test drive, that no fault codes were found, and that no unintended acceleration was observed.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11644206February 21, 2025
ENGINE
Purchased a used 2016 Volvo XC60 from a BMW dealership. A month after purchase, oil light came on - so we added oil. Not long after, it came on again. Finally took the car to a Volvo dealership and they confirmed we have the "oil consumption" issue. There was a class action lawsuit against Volvo and they extended the warranty for this issue for 8 years or 100k miles. Unfortunately, we purchased the car at 8 years, 6 months. We had no idea this issue existed. Volvo says they will do nothing about it. This is a known defect and they should fix it! If you google this you will find people reporting it all over. Some people have reported that their engines have caught fire while driving. This is very dangerous! Volvo should be made to fix this problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11640491February 3, 2025
Chest Clip, Buckle, Harness
Chest clip is magnetized to assist with closing the clip - my clip does not stay latched shut, pops open at a slight push. I have another one of these seats, manufactured at a later date, and the chest clip needs the buttons pushed to open, so I know this is incorrect. Chicco does not feel the need to replace the seat, said they will send me a new retainer clip. If there was an option to attach a video to this complaint, I would.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11637046January 20, 2025
ENGINE
Engin shut off while driving and would not start again. Fortunately, this happened in a parking lot. If this happened on a highway, there could have been a bad outcome. When the car shut off the steering became very heavy. Dealer says it was a result of skipped timing. Timing belt did not break and has about 10,000 miles on it. Dealer provided no reason as to why this happened. No warning signs and no warning lights before this happened.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11635940January 14, 2025
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
My air conditioning system failed. The entire dashboard and front seats had to be removed. This included having to replace the A/C evaporator, evacuated A/C refrigerant system, removed center console, removed dshboard and all related components, removed and replaced evaporator, adapter for evaporator, o-rings at expansion valve, reinstalled wiring harness behind dash board and all related clips, Recharged A/C refrigerant system, Additionally, I continually received a power steering disable notification, and parking assist disable notification. This is so frustrating.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11634064January 4, 2025
STRUCTURE:BODY
Liftgate failure in freezing weather causing liftgate arms to separate
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11633493January 1, 2025
SERVICE BRAKES
Vehicle with 34,000 miles has started to have surging of rotors when applying brakes at 33,000. Vehicle has had brake disc kit replaced due to warping at 13,058 miles. Vehicle had brake disc kits and front and rear brake rotors replaced due to high spots for pad engagement at 22,996 miles. The vehicle has a continuous problem with brake/rotor system!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11632886December 28, 2024
SEAT BELTS
Rear Center Seat seatbelt buckle does not latch.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11632234December 24, 2024
SEAT BELTS
Passenger front seat belt no longer latches. Inserting latch plate into buckle and it does not latch.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11631210December 17, 2024
ELECTRICAL SYSTEM, STEERING
Any switch on the right side of the steering wheel - Up/down/Left/Right/Center switches not functioning or intermittently functioning. It is available for inspection upon request As the buttons are not warning, any signs or anything which comes on the center display cannot be removed or moved The vehicle or component has not been inspected but the technical journal (REF NO: TJ 32033.5.0) for the same was issued - [XXX] There are other forums who have brought the same issue as well [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11631036December 16, 2024
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
The passenger side rear door locked and could not be open from either the inside or the outside. The dealer concluded that the door lock failed in the locked position. It gained entry to the door panel with the door shut, removed the old lock, opened the door, installed a new lock assembly and reassembled the door. Because the car was slightly out of warranty, we had to pay for the repair. Until this was done, we felt very unsafe. In the event of an accident or emergency, the passenger on that side of the car would not be able to exit the car. There was no warning prior to this happening. It just stopped working.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11630743December 14, 2024
VISIBILITY/WIPER
Faulty seal in OEM windshield sealant/silicone causing water to leak on the inside of car, headliner, and inner windshield. Can cause visibility issues and mildew.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11630286December 12, 2024
FUEL/PROPULSION SYSTEM
Driving as normal through a major intersection and the car began to jerk and stutter when trying to accelerate. there was no warning or symptom prior to this issue, but upon it happening, the turtle warning light appeared and had the display had an engine system message saying "reduced performance". I was able to pull over. Then turned the car off and back on, which then allowed me to pull in to the nearest parking lot. The warning light remained on. The car was towed to the nearest Volvo dealership. They confirmed the issue was a failure of the fuel pump. They replaced the fuel pump. Luckily I had passed the intersection and the cars around me were still accelerating from a lower speed, so this did not cause an accident.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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