Volkswagen CC Complaints

983 consumer complaints on file.

#10984518May 9, 2017
AIR BAGS
TL* THE CONTACT OWNS A 2013 VOLKSWAGEN CC. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER DID NOT KNOW WHEN THE PARTS WOULD BE AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10983678May 5, 2017
AIR BAGS:FRONTAL:DRIVER CLOCKSPRING/SPIRAL CASSETTE, ELECTRICAL SYSTEM:HORN, AIR BAGS
TL* THE CONTACT OWNS A 2010 VOLKSWAGEN CC. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS), BUT THE HORN IN THE VEHICLE FAILED TO OPERATE. WHILE DRIVING 35 MPH, THE HORN WAS DEPRESSED AND FAILED TO SOUND. IN ADDITION, THE AIR BAG SERVICE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED WITH AN INOPERABLE CLOCK SPRING THAT NEEDED REPLACEMENT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 76,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10983515May 4, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2013 VOLKSWAGEN CC. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED WHILE DRIVING VARIOUS SPEEDS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED A LOCAL DEALER AND WAS INFORMED THAT THE RECALL REMEDY PART WAS ON BACKORDER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 19,000. PARTS DISTRIBUTION DISCONNECT. UPDATED 10/26/17*LJ THE CONSUMER STATED THE VEHICLE WAS REPAIRED.*JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10981663May 1, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 VOLKSWAGEN CC. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY UNTIL SEPTEMBER. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10980859April 26, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 VOLKSWAGEN CC. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10980943April 26, 2017
AIR BAGS
TL* THE CONTACT OWNS A 2009 VOLKSWAGEN CC. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10980443April 25, 2017
AIR BAGS
I HAVE RECEIVED 3 SAFETY NOTICES REGARDING THE TAKATA AIR BAG SINCE LATE 2015 WHEN I CAME INTO OWNERSHIP OF MY VEHICLE (VW CC) FOR WHICH I HAVE BEEN UNABLE TO HAVE REPLACED. AFTER SPEAKING WITH A REP FROM VW OF SAN BERNARDINO ON 4/25/17, I WAS INFORMED AGAIN THE PART NEEDED TO PERFORM THE REPLACEMENT IS IN SHORT SUPPLY WITH NO TIME LINE ON WHEN IT WILL BECOME AVAILABLE. I WAS ALSO TOLD TAKATA IS NOT ACTIVELY RELEASING THE PART NEEDED FOR THE RECALL AND THAT I WOULD BE NOTIFIED WHENEVER IT BECOMES AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10979779April 21, 2017
ENGINE
TL* THE CONTACT OWNS A 2010 VOLKSWAGEN CC. THE CONTACT STATED THAT THE VEHICLE EMITTED AN ABNORMAL NOISE FROM THE ENGINE WHEN DRIVING AT VARIOUS SPEEDS. IN ADDITION, THE PLASTIC COVERING THAT PREVENTED AIR FROM ENTERING THE THROTTLE BODY HAD DETACHED. THE CONTACT STATED THAT WHEN THE FAILURE OCCURRED, THE COVERING WAS REATTACHED HOWEVER, AIR CONTINUED TO GET INTO THE THROTTLE BODY CAUSING THE FAILURE TO REOCCUR. THE CONTACT TOOK THE VEHICLE TO THE DEALER WHERE IT WAS INFORMED THAT DUE TO THE MILEAGE THE REPAIR WOULD NOT BE COVERED BY THE MANUFACTURER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 145,559.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10979847April 21, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2013 VOLKSWAGEN CC. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS). THE VEHICLE WAS TAKEN TO THE DEALER AND THE CONTACT WAS INFORMED THAT HE WOULD BE NOTIFIED WHEN THE PART BECAME AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. UPDATED 06/23/17*LJ CONSUMER STATED THE CAR HAS BEEN FIXED BY DEALER ON 5/9/17 UPDATED 9/27/18*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10979287April 19, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2013 VOLKSWAGEN CC. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE MANUFACTURER STATED THAT THEY WERE FOLLOWING NHTSA'S GUIDANCE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10979145April 18, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 VOLKSWAGEN CC. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V078000 (AIR BAGS) AND 15V483000 (AIR BAGS); HOWEVER, THE PARTS NEEDED FOR THE REPAIR WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10979152April 18, 2017
AIR BAGS, ENGINE, FUEL/PROPULSION SYSTEM
IT HAS BEEN OVER ONE YEAR SINCE THE AIRBAG ON MY VEHICLE HAS BEEN RECALLED AND VOLKSWAGEN HAS YET TO DO ANYTHING. THE TURBO ALSO SEEMS TO BE MALFUNCTIONING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10978556April 14, 2017
AIR BAGS
TAKATA RECALL - VW ISSUED THIS RECALL 14 MONTHS AGO IN FEBRUARY 2016. THEY STILL TELL ME THEY DO NOT HAVE THE PARTS TO REMEDY. THIS IS NOT ACCEPTABLE, ESPECIALLY WHEN THEY TELL YOU METAL SHRAPNEL COULD SHRED YOUR FACE AND NECK AND KILL YOU.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10972228April 13, 2017
AIR BAGS
WE RECEIVED A LETTER FROM VW EARLIER THIS WEEK THAT OUR AIR BAG WAS NOW IN LINE TO BE REPLACED BUT WHEN WE CONTACTED THE DEALERSHIP, THEY SAID THEY DID NOT HAVE THE PARTS. WHAT IS GOING ON WITH THIS? I HAVE ALSO CALLED VW OF AMERICA HEADQUARTERS AND AM CURRENTLY ON HOLD!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10972313April 13, 2017
AIR BAGS
TL* THE CONTACT OWNS A 2010 VOLKSWAGEN CC. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10971965April 11, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2013 VOLKSWAGEN CC. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE MANUFACTURER STATED THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10971765April 10, 2017
AIR BAGS
I WAS MAKING A RIGHT TURN WHEN I HEARD A LOUD POP IN THE STEERING WHEEL. ON THE DISPLAY IT SHOWED AIRBAG ERROR AND THE AIRBAG LIGHT CAME ON. I TOOK IT TO MY MECHANIC AND HE CALLED ME AN TOLD ME THAT MY AIRBAG WILL NOT WORK IN A CRASH AN THAT THERE IS TWO RECALLS ON MY CAR ONE BEING THE TAKATA AN THE OTHER BEING NHSTA RECALL NUMBER 15V48300. I CALLED THE DEALERSHIP AND TOLD THEM WHAT HAPPED AN THEY SAID THERE WAS RECALLS ACCORDING TO MY MODEL BUT WASN'T ANY RECALLS THEY CAN FIX ACCORDING TO MY VIN NUMBER WAS CURIOUS WHAT I NEED TO DO ABOUT THIS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10971470April 9, 2017
EXTERIOR LIGHTING
HEADLIGHTS INTERMITTENTLY GO OUT ON STARTUP. OCCASIONALLY BOTH LOW BEAMS, MOST OF THE TIME IT IS A SINGLE SIDE. AFTER MULTIPLE TIMES STARTING AND RESTARTING THE VEHICLE IT WILL RELIGHT....IT CAN SIT FOR HOURS AND RELIGHT, OR WON'T RELIGHT THAT DAY...IT CAN STILL CHANGE BETWEEN PASSENGER AND DRIVER SIDE AND BACK. BULBS CHECK OUT OK, BOTH HEADLIGHT ASSEMBLIES REPLACED, STILL NO CHANGE- IT CAN GO OUT AT ANY TIME. DOES NOT SEEM TO BE RELATED TO TEMPERATURE OR HUMIDITY. EXCEPTIONALLY DANGEROUS IF I'M SOMEWHERE AT NIGHT AWAY FROM HOME AND THE HEADLIGHTS WON'T COME ON; THIS ACTUALLY HAPPEND ON A CROSS COUNTRY TRIP IN THE MIDDLE OF THE DESERT OF ARIZONA. I FOUND MULTIPLE PAGES OF SIMILAR PEOPLE ONLINE WHO ARE HAVING THE EXACT SAME PROBLEM...THIS NEEDS TO BE ADDRESSED ASAP, VW HAS A HOST OF PROBLEMS THEY REFUSE TO ADDRESS AS WARRANTY EVEN WHEN IT IS PAINFULLY OBVIOUS IT IS WHAT THEY ARE BOUND TO BY THEIR TERMS AND CONDITIONS- THEIR RESPONSIBILITY - REGARDLESS ON WHAT THEY CHOOSE TO COVER HIS IS A SERIOUS SAFET ISSUE THAT NEEDS TO BE ADDRESS BEFORE SOMEBODY IS KILLED TRYING TO DRIVE HOME FROM A PLACE THEY'RE STRANDED WITHOUT HEADLIGHTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10971445April 8, 2017
AIR BAGS
TAKATA RECALL. VOLKSWAGEN OF OAKLAND IN OAKLAND CA. REFUSED TO REPLACE MY AIRBAG. I DROPPED MY CAR OFF ON 4/05/2017 AND WHEN IT WAS RETURNED TO ME, I WAS TOLD THAT THEY WERE NOT GOING TO CORRECT THE AIRBAG PROBLEM IN MY CAR UNTIL AFTER JUNE. I CONTACTED VW HEADQUARTERS AND WAS TOLD THAT THE DEALER SHOULD HAVE REPAIRED MY CAR BECAUSE MY CAR WAS ON THE LIST TO BE REPAIRED. I WAS ACTING ON A LETTER THAT I RECEIVED IN LATE APRIL FROM VW ADVISING ME TO TAKE MY CAR INTO THE NEAREST DEALER TO HAVE MY AIRBAG REPAIRED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10971152April 7, 2017
AIR BAGS
THE AIRBAG ERROR LIGHT IS ON AND IT SHOWS AN ARTICLE THAT THEIR IS A RECALL ON MY PARTICULAR CAR. THE HORN NO LONGER WORKS AND THAT IS A SAFETY RISK. THE BOUCHER VOLKSWAGEN DEALERSHIP IS NOT HONORING THE RECALL AND THE SPRING CLOCK HAS A RECALL ON IT. THEY NEED TO FIX THE ISSUE DUE TO A RECALL ON THE VOLKSWAGEN CC 2014.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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