Volkswagen CC Complaints

983 consumer complaints on file.

#10960058March 10, 2017
ENGINE
TL* THE CONTACT OWNS A 2011 VOLKSWAGEN CC. WHILE DRIVING 25 MPH, THE VEHICLE STALLED WITHOUT WARNING AND THE CHECK ENGINE INDICATOR ILLUMINATED. IT WAS DIAGNOSED THAT THE CAM SHAFT ADJUSTMENT VALVE FAILED (PART #: N205) AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 120,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10959180March 7, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 VOLKSWAGEN CC. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS) FOR THE FRONT DRIVER INFLATOR; HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10958912March 6, 2017
ENGINE
TIMING BELT TENSIONER FAILED DUE TO THE ORIG DESIGN OF THE PART. VOLKSWAGEN KNEW IT WAS AN ISSUE AND REDESIGNED THE PART. BUT THEY LEFT THE ORIGINAL PURCHASER WITH THE ORIG DEFECTIVE PART. WHEN THAT PART FAILS, IT CAUSES A CATASTROPHIC ENGINE FAILURE. WHICH LEAVES THE ORIG PURCHASER TO REPLACE THEIR ENGINES AT THEIR OWN COST. THE FACT THAT THE PART FAILS WHILE DRIVING IS A SAFETY ISSUE, IT CAUSES THE CAR TO LOOSE ALL POWER REGARDLESS OF THE SPEED, DRIVING CONDITIONS AND LOCATIONS. STRANDING THE OWNER IN A POSSIBLY PRECARIOUS SITUATION THAT COULD CAUSE INJURY OR DEATH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10958624March 4, 2017
AIR BAGS, STEERING, UNKNOWN OR OTHER
FOR NO APPARENT REASON, STEERING CLOCK SPRING CEASED FUNCTION, RESULTING IN THE LOSS OF STEERING WHEEL CONTROLS, BUT MORE IMPORTANTLY, THE HORN AND DRIVER'S SIDE AIRBAG. UPON INTERNET SEARCH, THIS IS A VERY COMMON PROBLEM, STARTING AT 50,000 MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10958004March 2, 2017
AIR BAGS
TAKATA RECALL: RECEIVED RECALL NOTICE 4.28.16. NO RESPONSE FROM VOLKSWAGON OF AMERICA, INC. TO MY LETTER SENT 12.26.16, REQUESTING A STATUS UPDATE ON THE REPLACEMENT AIRBAG. I AM ENTITLED TO KNOW THE STATUS OF THE AIRBAG REPLACEMENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10957778March 1, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2013 VOLKSWAGEN CC. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE MANUFACTURER INFORMED THE CONTACT THAT NHTSA SHOULD BE CONTACTED DUE TO NO COMMUNICATION FROM THEM AND NHTSA WAS LEADING THE RECALL REMEDY. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10954728February 28, 2017
AIR BAGS
2010 VOLKSWAGEN CC. CONSUMER WRITES IN REGARDS TO NO REMEDY/PARTS AVAILABLE TO REPAIR AIRBAG RECALL NOTICE. *SMD
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10957288February 27, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2013 VOLKSWAGEN CC. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS). THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10957384February 27, 2017
AIR BAGS
TL* THE CONTACT OWNS A 2012 VOLKSWAGEN CC. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V078000 (AIR BAGS) AND 15V483000 (AIR BAGS). THE PARTS FOR THE RECALL REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED AND THE HORN FAILED TO SOUND. THE APPROXIMATE FAILURE MILEAGE WAS 120,000. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10956864February 24, 2017
AIR BAGS
TAKATA RECALL - RECALL HAS BEEN OUT SINCE FEB 2016 AND TO DATE THE REPAIR HAS NOT BEEN COMPLETED. VERY CONCERN FOR THE SAFETY OF THIS VEHICLE AS IT IS DRIVEN DAILY IN COMMUTER TRAFFIC. AS I AM UNABLE TO TRADE IN VEHICLE AT ROSEVILLE VW WITHOUT THE DEALER CHARGING ME $3000 DUE TO THE CANNOT RETAIL THE CAR UPON TRADE IN. MORE OVER I AM CONCERN FOR THE SAFETY OF THE VEHICLE AND WISH NOT TO DRIVE IT UNTIL REPAIR IS FIXED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10956355February 22, 2017
AIR BAGS
TAKATA RECALL- MY VEHICLE HAS HAD A RECALL ON THE TAKATA AIRBAG COMPONENT SINCE FEBRUARY OF 2016. I JUST RECEIVED INFORMATION ABOUT THIS RECALL ON 2/20/2017 WHEN I WENT TO THE DEALERSHIP WHERE I SIGNED A LEASE AGREEMENT FOR THE CAR. I WANTED TO RETURN THE CAR BECAUSE OF THE DANGER IN DRIVING THE VEHICLE. THEY ADVISED ME THAT THERE WAS NOTHING THEY COULD DO BECAUSE OF THE RECALL. THIS AIRBAG RECALL GIVES INFORMATION REGARDING A DEFECTIVE AIRBAG COMPONENT THAT COULD POSSIBLY INJURE OR CAUSE DEATH TO THE DRIVER. I AM NOT COMFORTABLE DRIVING THE VEHICLE AND WANT THIS FIXED. PLEASE HELP. I'M NOT SURE WHAT TO DO AT THIS POINT BECAUSE THIS VEHICLE IS LEASED AND THE VENDOR WILL NOT ALLOW ME TO TURN IT BACK IN BECAUSE OF THE RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10956372February 22, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2014 VOLKSWAGEN CC. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS). THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. ..UPDATED 06/27/17 *BF *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10956117February 21, 2017
AIR BAGS
TL* THE CONTACT OWNS A 2009 VOLKSWAGEN CC. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE CONTACT RECEIVED THE RECALL NOTIFICATION IN APRIL OF 2016. THE MANUFACTURER STATED THAT THE PART WAS NOT AVAILABLE FOR REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE....UPDATED 05/19/17 *BF *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10955580February 20, 2017
AIR BAGS
MY VEHICLE HAS BEEN AWAITING THE FIX SINCE APRIL 2016 AND BECAUSE THIS IS A COMPANY VEHICLE WE CAN NOT USE IT. WE HAVE LOST TEN MONTHS OF USE AND NEED TO HAVE THIS RECTIFIED IMMEDIATELY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10955348February 17, 2017
AIR BAGS, UNKNOWN OR OTHER
TAKATA RECALL-WHILE THERE'S NO FIX AVAILABLE YET, WE WERE AREN'T ABLE TO TRADE OUR CAR IN TO GET A NEWER ONE BECAUSE OF THE PROBLEM. TOM BUSH VW IN JACKSONVILLE SAID THEY WOULDN'T TAKE OUR TRADE IN OR RATHER THEY WOULDN'T GIVE US ANY VALUE FOR THE CAR MAKING OUR CAR WORTHLESS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10954626February 15, 2017
AIR BAGS
TAKATA RECALL. STILL NO REMEDY FOR VEHICLE DEFICIENCY. AIRBAG FIX NEEDED ASAP!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10954857February 15, 2017
AIR BAGS
REGARDING TAKATA RECALL. LET ME START BY SAYING THAT I HAVEN'T BEEN NOTIFIED ABOUT THE RECALL AND HAVE BEEN DRIVING AN UNSAFE VEHICLE WHICH IS UNEXCEPTABLE. I PURCHASED ANOTHER VEHICLE IN DECEMBER 2016 AND INTENDED TO SELL MY VW RIGHT AWAY TO AVOID MAKING 2 CAR PAYMENTS, INSURANCES ETC. TO MY SURPRISE NOONE WOULD BY THE VEHICLE AND ONE OF THE POSSIBLE BUYERS THAT I HAD INFORMED ME ABOUT THE RECALL. OBVIOUSLY I WAS VERY FRUSTRATED THAT NOT ONLY I WASN'T NOTIFIED ABOUT THE ISSUE TO START WITH AND WAS DRIVING AN UNSAFE CAR BUT NOW I'M STUCK WITH THE VEHICLE NOONE WILL BUY BECAUSE THERE IS NO FIX TO IT AND THEY'VE BEEN WORKING ON IT FOR OVER A YEAR. I TALKED TO VW AND REQUESTED A BUY BACK BUT JUST LEARNED THAT VW WILL NOT DO IT. I'M A SINGLE MOTHER AND CAN'T AFFORD KEEPING AND MAINTAINING TWO VEHICLES. IS THERE ANYONE ELSE I CAN REACH OUT TO HELP ME?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10954460February 14, 2017
AIR BAGS
TAKATA RECALL IN MY VW CC 13' I HAVE NOT HAD MY RECALL TAKEN CARE OF AND IT IS A LIFE OR DEATH CONCERN. WE NEED TO GET THIS FIXED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10954415February 14, 2017
ELECTRICAL SYSTEM
IGNITION COIL FAILURE ON NUMBER TWO CYLINDER. REPLACED ALL FOUR IGNITION COILS AS RECOMMENDED BY DEALER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10954132February 13, 2017
AIR BAGS
TAKATA RECALL, INFORMED OF RECALL IN MAY 2016 AND STILL DO NOT WHEN IT WILL BE REPLACED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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