Volkswagen CC Complaints

983 consumer complaints on file.

#10970745April 5, 2017
AIR BAGS
TAKATA RECALL- AIRBAG ERROR AND BOUCHER VOLKSWAGEN IS NOT HONORING THE RECALL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10970164April 3, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 VOLKSWAGEN CC. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10969967April 2, 2017
AIR BAGS
TAKATA RECALL: WAS INFORMED MORE THAN 1 YEAR AGO OF RECALL ( NHTSA RECALL NUMBER: 16V078 RECALL DATE: FEBRUARY 9, 2016 MANUFACTURER RECALL NUMBER: 69M9 ), BUT NO FOLLOW-UP ACTION HAS BEEN COMMUNICATED TO ME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10969766March 31, 2017
AIR BAGS
TAKATA RECALL - IT HAS BEEN OVER A YEAR SINCE THE RECALL WAS ISSUED, BUT MY CAR HAS STILL NOT BEEN REPAIRED. I'VE CONTACTED THE DEALER SEVERAL TIMES AND HAVE BEEN TOLD THAT THEY DO NOT HAVE THE PARTS TO PERFORM THE RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10969814March 31, 2017
AIR BAGS
TAKATA RECALL. NOTIFIED IN FEBRUARY, 2016. STILL NOT REPLACED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10969281March 29, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2013 VOLKSWAGEN CC. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10969333March 29, 2017
AIR BAGS
TAKATA RECALL. GOT A LETTER IN APRIL 2016. AIRBAGS NOT AVAILABLE. IT HAS BEEN ONE YEAR AND I HAVE CALLED SEVERAL TIMES AND STILL GET THE SAME ANSWER. NOT AVAILABLE. THIS IS A SAFETY RECALL AND THE COMPANY HAS HAD SUFFICIENT TIME TO REMEDY. THEY ARE MORE INTERESTED IN MONEY THAN SAVING LIVES/INJURIES. IS THERE ANYTHING WE CAN DO? I AM CURRENTLY ON A VERY LONG HOLD TIME AGAIN AND AM VERY FRUSTRATED WITH THE LACK OF ACTION ON VOLKSWAGON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10969102March 28, 2017
AIR BAGS
TL* THE CONTACT OWNS A 2014 VOLKSWAGEN CC. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10968305March 24, 2017
AIR BAGS
TAKATA RECALL : VOLKSWAGEN DEALER IN HOUSTON IS UNABLE TO PROVIDE TE REPLACEMENT FOR THE AIRBAG FOR THE PAST 5 MONTHS. THEY JUST DON'T RECEIVE THEM THE RECALL WAS MADE IN FEB 2016 AND 13 MONTH LATER VW STILL NOT ABLE TO EXECUTE AGAINST THE RECALL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10968138March 23, 2017
AIR BAGS
TAKATA RECALL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10967849March 22, 2017
AIR BAGS, STRUCTURE:BODY
TAKATA RECALL, I RECENTLY PURCHASED A USED VW CC 2010 AND LATER FOUND OUT ABOUT THIS SCARY AIRBAG RECALL. I CONTACTED VW TO FIND OUT IF MY CAR HAS ALREADY BEEN SERVICED AND FOUND OUT THE SERVICE IS NOT AVAILABLE YET. NO INCIDENT HAS HAPPENED BUT I'M NERVOUS DRIVING AROUND WITH A DEFECTIVE AIRBAG THAT MAY POTENTIALLY KILL WHOEVER IS DRIVING THE CAR. MY ADULT SON ALSO DRIVES IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10967870March 22, 2017
STRUCTURE:BODY
THE VW CC 2010 AND OTHER CC MODELS HAVE A "TRAY" BETWEEN THE TRUNK AND THE BACK WINDOW THAT CRACKS WITH AGE DEPENDING ON HOW MUCH SUN THE CAR IS EXPOSED TO. CARS UNDER WARRANTY WILL GET THE PART REPLACED FOR FREE. THE COST OF THE PART IS $200 AND IS BOUND TO CRACK AGAIN DUE TO THE CURVATURE IN THE DESIGN AND THE MATERIAL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10967389March 20, 2017
AIR BAGS, ELECTRONIC STABILITY CONTROL (ESC), UNKNOWN OR OTHER
I WAS IN A CAR CRASH 02/24/2017 NO AIRBAGS DEPLOYED. AS I WAS TURNING LEFT A CAR RAN THE RED LITE, SLAMMED INTO MY PASSENGER SIDE.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10966619March 17, 2017
AIR BAGS
IT'S BEEN MORE THAN A YEAR SINCE MY RECALL WAS FORMALLY ISSUED AND MY AIRBAG STILL HAS NOT BEEN REPLACED! THIS IS DANGEROUS!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10966349March 16, 2017
ENGINE
TL* THE CONTACT OWNS A 2012 VOLKSWAGEN CC. WHILE DRIVING 45 MPH, THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE TIMING BELT FAILED AND THE ENGINE NEEDED TO BE REPLACED. IN ADDITION, THE VEHICLE EXPERIENCED ENGINE FAILURE WHEN THE DEALER REPLACED THE COILS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE VEHICLE WAS NO LONGER UNDER WARRANTY. THE FAILURE MILEAGE WAS 93,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10966350March 16, 2017
ENGINE
THE CAR STARTED ACTING UP AROUND 50,000 MILES. THE ENGINE CHECK LIGHT WHEN ON. THE CAR STARTED RUNNING ROUGH. THE DEALERSHIP SAID IT WAS THE COILS. THEY WERE CHANGE THE CHECK ENGINE LIGHT CAME ON AGAIN COUPLE OF MONTHS AFTER. TOOK IT TO THE DEALERSHIP THEY COULD NOT SAY WHAT WAS WRONG. I WHEN SEVERAL TIMES THE LAST TIME I WHEN THEY TOLD ME THAT THE TIMING BELT IS SKIPPING AND THERE IS DAMAGE ON THE ENGINE. THE INCIDENT HAPPEN WHILE I WAS GETTING INTO THE FREEWAY THE CAR COULD NOT ACCELERATE MORE THEN 30MPH. IT MADE IT VERY DANGEROUS FOR ME TO STAY ON THE FREEWAY SO I EXIT AS SOON AS I COULD. AT THE DEALER THEY TOLD ME THIS TYPE OF CAR ALWAYS HAS ENGINE TROUBLE TYPICALLY WHEN THE WARRANTY EXPIRES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10966360March 16, 2017
AIR BAGS
I'M AN ACTIVE DUTY SERVICE MEMBER (ARMY) AND MY NAME IS [XXX]. I AM SERVICING MY VEHICLE OUT OF THE VW STORE LOCATED IN COLUMBUS GA. MY CONCERN IS THAT I DON'T FEEL SAFE DRIVING MY VEHICLE DUE TO A RECALL. I HAVE RECENTLY PURCHASED A VEHICLE THAT IS UNDER THE RECALL FOR THE TAKATA AIR BAG FOR THE DRIVER SIDE. I HAVE CONTACTED MY LOCAL DEALER THAT I STATED ABOVE AND SPOKE WITH THE SERVICE MANAGER. HE INFORMED ME THAT PART TO FIX MY CAR IS NOT SCHEDULE TO COME IN UNTIL JUNE 2017. FURTHERMORE, HE ALSO MADE IT CLEAR THAT IT WAS NOT POSSIBLE TO PROVIDE ME WITH A LOANER/RENTAL UNTIL THE PARTS CAME IN. I THEN REACHED OUT TO VW OF AMERICA (CASE # [XXX]) AND PRETTY MUCH RECEIVED THE SAME ANSWER, THAT THEY DO NOT HAVE A SYSTEM IN PLACE FOR PROVIDING LOANERS FOR THIS RECALL. MEANWHILE I DON'T FEEL SAFE DRIVING THIS CAR DAY TO DAY GIVEN THAT THIS ISSUE WITH THIS RECALL HAS CLAIMED MORE THAN TEN LIVES AND HAS INJURED MORE THAN A HUNDRED. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10960273March 13, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 VOLKSWAGEN CC. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE RECALL REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10959968March 10, 2017
AIR BAGS
TL* THE CONTACT OWNS A 2010 VOLKSWAGEN CC. THE CONTACT STATED THAT THE HORN FAILED TO WORK WHEN IT WAS DEPRESSED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE CLOCK SPRING NEEDED REPLACEMENT. THE VEHICLE WAS NOT REPAIRED. THE CONTACT MENTIONED THAT THE VEHICLE WAS SERVICED PER NHTSA CAMPAIGN NUMBER: 15V483000 (AIR BAGS), BUT THE REMEDY FAILED TO REPAIR THE VEHICLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 77,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10960020March 10, 2017
ENGINE, FUEL/PROPULSION SYSTEM
I WAS DRIVING THE ENGINE DIED AT FREEWAY SPEEDS. WITH NO POWER IT WAS DANGEROUS FOR ME TO GET TO THE SIDE OF THE ROAD SAFELY. IF IT HAD BEEN AT NIGHT, IM NOT SURE I WOULD HVE MADE IT. THE PROBLEM TURNED OUT TO BE N205 VALVE. IT IS A KNOW PROBLEM THAT THERE IS A SCREEN THAT CAN FALL APART AND BLOCK THE VALVE FROM MOVING OIL TO THE CAM SHAFT. CAUSING THE TIMING TO MOVE AND CAUSE CATASTROPHIC ENGINE FAILURE. THE MECHANICS AT THE DEALERSHIP SAY IT IS A ISSUE THEY SEE ALL THE TIME. THEY SAID THE NEW VERSION OF THE PART IS TO CORRECT THAT. PROBLEM IS WHEN CATASTROPHIC ENGINE FAILURE HAPPENS THE DEALERSHIP ATTITUDE SEEMS TO BE WE KNOW ITS A PROBLEM BUT IF THE COST IS TO HIGH TO FIX, THEY WILL NOT DO ANY THING UNTIL THERE IS A RECALL. THAT PUTS PEOPLES SAFETY AT RISQUE BECAUSE OF THERE UNWILLINGNESS TO FIX THE PROBLEM DUE TO THE COMPANIES BOTTOM LINE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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