Ram 5500 Service Bulletins (2021)

370 manufacturer communications on file.

• June 16, 2023•Document ID: 10241056

  Service Bulletin/Repair Instructions
  EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.; ELECTRICAL SYSTEM

  Mfr Comm. #:

  ReferenceZD7

  Date Added:

  August 21, 2023

  Manufacturer:

  CHRYSLER

  Summary

  Customer Satisfaction Notification ZD7 - Radio Software Update

  Associated Products (58)

  2021 Chrysler 3002021 Chrysler Pacifica2021 Chrysler Voyager2021 Dodge Challenger2021 Dodge Charger2021 Dodge Durango2021 Jeep Cherokee2021 Jeep Compass2021 Jeep Gladiator2021 Jeep Grand Cherokee2021 Jeep Wrangler2021 Ram 15002021 Ram 25002021 Ram 35002021 Ram 45002021 Ram 55002020 Chrysler 3002020 Chrysler Pacifica2020 Chrysler Voyager2020 Dodge Challenger+ 38 more
  Associated Documents

  • DownloadMC-10241056-0001.pdf↗
• May 26, 2023•Document ID: 10239978

  Service Bulletin/Repair Instructions
  EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.; ELECTRICAL SYSTEM:SOFTWARE; UNKNOWN OR OTHER

  Mfr Comm. #:

  0812923

  Date Added:

  July 31, 2023

  Manufacturer:

  RAM

  Summary

  Radio Over The Air Updating from PR39.92 to PR40.12 Software Version ? Radio Wi-Fi Hotspot connection not working. This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from PR39.92 to PR40.12. NOTE: National launch for this FOTA update is expected to begin June 23, 2023.

  Associated Products (5)

  2021 Ram 15002021 Ram 25002021 Ram 35002021 Ram 45002021 Ram 5500
  Associated Documents

  • DownloadMC-10239978-0001.pdf↗
• May 24, 2023•Document ID: 10240002

  Service Bulletin/Repair Instructions
  EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.; ELECTRICAL SYSTEM:SOFTWARE

  Mfr Comm. #:

  BulletinA

  Date Added:

  July 31, 2023

  Manufacturer:

  CHRYSLER

  Summary

  Customer Satisfaction Notification ZD7 - Radio Software Update

  Associated Products (62)

  2022 Jeep Commander2021 Chrysler 3002021 Chrysler Pacifica2021 Chrysler Voyager2021 Dodge Challenger2021 Dodge Charger2021 Dodge Durango2021 Jeep Cherokee2021 Jeep Compass2021 Jeep Gladiator2021 Jeep Grand Cherokee2021 Jeep Wrangler2021 Ram 15002021 Ram 25002021 Ram 35002021 Ram 45002021 Ram 55002020 Chrysler 3002020 Chrysler Pacifica2020 Chrysler Voyager+ 42 more
  Associated Documents

  • DownloadMC-10240002-0001.pdf↗
• May 18, 2023•Document ID: 10240004

  Service Bulletin/Repair Instructions
  EQUIPMENT:ELECTRICAL:INFOTAINMENT; EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE

  Mfr Comm. #:

  S238A000024

  Date Added:

  July 31, 2023

  Manufacturer:

  CHRYSLER

  Summary

  SOS, Assistance Calls Not Successful After Radio Replacement or Radio Software Update

  Associated Products (79)

  2023 Chrysler 3002023 Chrysler Voyager2023 Dodge Challenger2023 Dodge Charger2023 Jeep Cherokee2023 Jeep Gladiator2023 Jeep Renegade2023 Jeep Wrangler2023 Ram 15002022 Chrysler 3002022 Chrysler Voyager2022 Dodge Challenger2022 Dodge Charger2022 Jeep Cherokee2022 Jeep Gladiator2022 Jeep Grand Cherokee2022 Jeep Renegade2022 Jeep Wrangler2022 Ram 15002021 Chrysler 300+ 59 more
  Associated Documents

  • DownloadMC-10240004-0001.pdf↗
• May 18, 2023•Document ID: 10239957

  Service Bulletin/Repair Instructions
  ENGINE AND ENGINE COOLING

  Mfr Comm. #:

  0700723

  Date Added:

  July 31, 2023

  Manufacturer:

  JEEP

  Summary

  Water Quality When Mixed With Engine Coolant

  Associated Products (297)

  2024 Alfa Romeo Stelvio2024 Alfa Romeo Tonale2024 Dodge Hornet2024 Jeep Cherokee2024 Jeep Grand Cherokee2024 Jeep Grand Wagoneer2024 Jeep Wagoneer2024 Jeep Wrangler2024 Ram 15002024 Ram 25002024 Ram 35002024 Ram 45002024 Ram 55002023 Alfa Romeo Stelvio2023 Alfa Romeo Tonale2023 Chrysler 3002023 Chrysler Pacifica2023 Chrysler Voyager2023 Dodge Challenger2023 Dodge Charger+ 277 more
  Associated Documents

  • DownloadMC-10239957-0001.pdf↗
• April 25, 2023•Document ID: 10236969

  Service Bulletin/Repair Instructions
  VISIBILITY:REARVIEW MIRRORS/DEVICES

  Mfr Comm. #:

  9100142

  Date Added:

  May 30, 2023

  Manufacturer:

  JEEP

  Summary

  Mirror

  Associated Products (111)

  2023 Alfa Romeo Stelvio2023 Chrysler 3002023 Chrysler Pacifica2023 Chrysler Voyager2023 Dodge Challenger2023 Dodge Charger2023 Jeep Cherokee2023 Jeep Commander2023 Jeep Compass2023 Jeep Gladiator2023 Jeep Grand Cherokee2023 Jeep Grand Wagoneer2023 Jeep Renegade2023 Jeep Wagoneer2023 Jeep Wrangler2023 Ram 15002023 Ram 25002023 Ram 35002023 Ram 45002023 Ram 5500+ 91 more
  Associated Documents

  • DownloadMC-10236969-0001.pdf↗
• April 22, 2023•Document ID: 10236873

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM

  Mfr Comm. #:

  S2208000080

  Date Added:

  May 30, 2023

  Manufacturer:

  RAM

  Summary

  Ambient Air Temperature Missing, Malfunction Indicator Lamp (MIL) Lamp On, Diagnostic Trouble Code (DTC) P0070-15 Ambient Air Temperature Sensor Circuit-Circuit Short to Battery or Open, P0073 Ambient Air Temperature Sensor Circuit High

  Associated Products (43)

  2023 Jeep Grand Cherokee2023 Jeep Wrangler2023 Ram 15002023 Ram 25002023 Ram 35002023 Ram 45002023 Ram 55002022 Jeep Grand Cherokee2022 Ram 15002022 Ram 25002022 Ram 35002022 Ram 45002022 Ram 55002021 Ram 15002021 Ram 25002021 Ram 35002021 Ram 45002021 Ram 55002020 Ram 15002020 Ram 2500+ 23 more
  Associated Documents

  • DownloadMC-10236873-0001.pdf↗
• April 20, 2023•Document ID: 10236871

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM

  Mfr Comm. #:

  S2223000063

  Date Added:

  May 30, 2023

  Manufacturer:

  RAM

  Summary

  Ambient Temperature Sensor Servicing.

  Associated Products (49)

  2023 Jeep Compass2023 Jeep Grand Cherokee2023 Jeep Grand Wagoneer2023 Jeep Wagoneer2023 Ram 15002023 Ram 25002023 Ram 35002023 Ram 45002023 Ram 55002022 Dodge Durango2022 Jeep Compass2022 Jeep Grand Wagoneer2022 Jeep Wagoneer2022 Ram 15002022 Ram 25002022 Ram 35002022 Ram 45002022 Ram 55002021 Dodge Durango2021 Ram 1500+ 29 more
  Associated Documents

  • DownloadMC-10236871-0001.pdf↗
• April 15, 2023•Document ID: 10236935

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM

  Mfr Comm. #:

  1400323

  Date Added:

  May 30, 2023

  Manufacturer:

  RAM

  Summary

  Diesel Exhaust Fluid (DEF) Fluid Freezing Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find the following Diagnostic Trouble Code (DTC) has been set: ? P203E-00 - Reductant Level Sensor 1 Circuit Intermittent-Erratic. This bulletin involves replacing the urea delivery module and grade vent valve and updating the Dosing Control Unit (DCU) software.

  Associated Products (24)

  2022 Chrysler 3002022 Dodge Challenger2022 Dodge Charger2022 Ram 25002022 Ram 35002022 Ram 45002022 Ram 55002021 Chrysler 3002021 Dodge Challenger2021 Dodge Charger2021 Ram 25002021 Ram 35002021 Ram 45002021 Ram 55002020 Dodge Challenger2020 Dodge Charger2020 Ram 25002020 Ram 35002020 Ram 45002020 Ram 5500+ 4 more
  Associated Documents

  • DownloadMC-10236935-0001.pdf↗
• April 15, 2023•Document ID: 10236933

  Service Bulletin/Repair Instructions
  EQUIPMENT; ENGINE AND ENGINE COOLING

  Mfr Comm. #:

  1804823

  Date Added:

  May 30, 2023

  Manufacturer:

  JEEP

  Summary

  wiTECH Small Leak Verification Test (SLVT) - P0456-EVAP SYSTEM SMALL LEAK

  Associated Products (296)

  2023 Alfa Romeo Stelvio2023 Alfa Romeo Tonale2023 Chrysler 3002023 Chrysler Pacifica2023 Chrysler Voyager2023 Dodge Challenger2023 Dodge Charger2023 Dodge Hornet2023 Jeep Cherokee2023 Jeep Commander2023 Jeep Compass2023 Jeep Gladiator2023 Jeep Grand Cherokee2023 Jeep Grand Wagoneer2023 Jeep Renegade2023 Jeep Wagoneer2023 Jeep Wrangler2023 Ram 15002023 Ram 25002023 Ram 3500+ 276 more
  Associated Documents

  • DownloadMC-10236933-0001.pdf↗
• February 28, 2023•Document ID: 10248049

  Service Bulletin/Repair Instructions
  BACK OVER PREVENTION:SOFTWARE

  Mfr Comm. #:

  0806423

  Date Added:

  January 2, 2024

  Manufacturer:

  RAM

  Summary

  Radio Over The Air Updating to QR40.12 Software Version Mobile Wi-Fi inoperative upon start up. ? Hotspot gives 9No Internet9 connection message on phone, when trying to connect to a device. This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from QR39.7 to QR40.12. NOTE: National launch for this FOTA update is expected to begin March 10, 2023. DISCUSSION: Vehicles sold in the U.S. and Canada can now receive software updates ?over-the-air?. Updates to software will occur in a phased roll-out. The software is updated through the built-in cellular modem in the radio.

  Associated Products (24)

  2023 Jeep Cherokee2023 Jeep Gladiator2023 Jeep Wrangler2022 Chrysler 3002022 Dodge Challenger2022 Dodge Charger2022 Jeep Cherokee2022 Jeep Gladiator2022 Jeep Grand Cherokee2022 Jeep Renegade2022 Jeep Wrangler2021 Chrysler 3002021 Dodge Challenger2021 Dodge Charger2021 Jeep Cherokee2021 Jeep Gladiator2021 Jeep Grand Cherokee2021 Jeep Renegade2021 Jeep Wrangler2021 Ram 1500+ 4 more
  Associated Documents

  • DownloadMC-10248049-0001.pdf↗
• February 28, 2023•Document ID: 10234522

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM; EQUIPMENT

  Mfr Comm. #:

  0806423

  Date Added:

  April 17, 2023

  Manufacturer:

  DODGE

  Summary

  Radio Over The Air Updating to QR40.12 Software Version Mobile Wi-Fi inoperative upon start up. ? Hotspot gives 9No Internet9 connection message on phone, when trying to connect to a device. This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from QR39.7 to QR40.12. NOTE: National launch for this FOTA update is expected to begin March 10, 2023. DISCUSSION: Vehicles sold in the U.S. and Canada can now receive software updates ?over-the-air?. Updates to software will occur in a phased roll-out. The software is updated through the built-in cellular modem in the radio.

  Associated Products (24)

  2023 Jeep Gladiator2023 Jeep Grand Cherokee2023 Jeep Wrangler2022 Chrysler 3002022 Dodge Challenger2022 Dodge Charger2022 Jeep Cherokee2022 Jeep Gladiator2022 Jeep Grand Cherokee2022 Jeep Renegade2022 Jeep Wrangler2021 Chrysler 3002021 Dodge Challenger2021 Dodge Charger2021 Jeep Cherokee2021 Jeep Gladiator2021 Jeep Grand Cherokee2021 Jeep Renegade2021 Jeep Wrangler2021 Ram 1500+ 4 more
  Associated Documents

  • DownloadMC-10234522-0001.pdf↗
• February 15, 2023•Document ID: 10247953

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM

  Mfr Comm. #:

  S228A000028

  Date Added:

  January 2, 2024

  Manufacturer:

  JEEP

  Summary

  Radio Remained On After Ignition Is Switched Off, Dead Battery From Excessive Radio Current Draw

  Associated Products (77)

  2023 Chrysler 3002023 Dodge Challenger2023 Dodge Charger2023 Jeep Gladiator2023 Jeep Renegade2023 Jeep Wrangler2023 Ram 15002022 Chrysler 3002022 Dodge Challenger2022 Dodge Charger2022 Jeep Gladiator2022 Jeep Grand Cherokee2022 Jeep Renegade2022 Jeep Wrangler2022 Ram 15002022 Ram 25002022 Ram 35002022 Ram 45002022 Ram 55002021 Chrysler 300+ 57 more
  Associated Documents

  • DownloadMC-10247953-0001.pdf↗
• February 15, 2023•Document ID: 10234424

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM

  Mfr Comm. #:

  S228A000028

  Date Added:

  April 17, 2023

  Manufacturer:

  JEEP

  Summary

  Radio Remained On After Ignition Is Switched Off, Dead Battery From Excessive Radio Current Draw

  Associated Products (73)

  2023 Dodge Challenger2023 Dodge Charger2023 Jeep Gladiator2023 Jeep Grand Cherokee2023 Jeep Renegade2023 Jeep Wrangler2022 Chrysler 3002022 Dodge Challenger2022 Dodge Charger2022 Jeep Cherokee2022 Jeep Gladiator2022 Jeep Grand Cherokee2022 Jeep Renegade2022 Jeep Wrangler2021 Chrysler 3002021 Dodge Challenger2021 Dodge Charger2021 Jeep Cherokee2021 Jeep Compass2021 Jeep Gladiator+ 53 more
  Associated Documents

  • DownloadMC-10234424-0001.pdf↗
• February 14, 2023•Document ID: 10234420

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM

  Mfr Comm. #:

  S1408000384

  Date Added:

  April 17, 2023

  Manufacturer:

  RAM

  Summary

  Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On

  Associated Products (247)

  2023 Alfa Romeo Stelvio2023 Chrysler 3002023 Chrysler Pacifica2023 Chrysler Voyager2023 Dodge Challenger2023 Dodge Charger2023 Jeep Commander2023 Jeep Compass2023 Jeep Gladiator2023 Jeep Grand Cherokee2023 Jeep Grand Wagoneer2023 Jeep Renegade2023 Jeep Wagoneer2023 Jeep Wrangler2023 Ram 15002023 Ram 25002023 Ram 35002023 Ram 45002023 Ram 55002022 Alfa Romeo Stelvio+ 227 more
  Associated Documents

  • DownloadMC-10234420-0001.pdf↗
• February 7, 2023•Document ID: 10248003

  Service Bulletin/Repair Instructions
  BACK OVER PREVENTION; AIR BAGS; POWER TRAIN; ELECTRICAL SYSTEM

  Mfr Comm. #:

  1801723

  Date Added:

  January 2, 2024

  Manufacturer:

  RAM

  Summary

  Flash: Powertrain Control Module (PCM) Updates Customer or technician may experience the following: ? High frequency exhaust noise at idle after cold start. ? Power Take Off (PTO) disable to high engine oil temperature. ? Multiple Displacement System (MDS) transition causing a transmission clunk noise under light throttle when coasting in fourth gear. This bulletin involves reprogramming the PCM with the latest available software.

  Associated Products (4)

  2021 Ram 25002021 Ram 35002021 Ram 45002021 Ram 5500
  Associated Documents

  • DownloadMC-10248003-0001.pdf↗
• February 7, 2023•Document ID: 10234476

  Service Bulletin/Repair Instructions
  BACK OVER PREVENTION; ELECTRICAL SYSTEM; AIR BAGS; POWER TRAIN

  Mfr Comm. #:

  1801723

  Date Added:

  April 17, 2023

  Manufacturer:

  RAM

  Summary

  Flash: Powertrain Control Module (PCM) Updates Customer or technician may experience the following: ? High frequency exhaust noise at idle after cold start. ? Power Take Off (PTO) disable to high engine oil temperature. ? Multiple Displacement System (MDS) transition causing a transmission clunk noise under light throttle when coasting in fourth gear. This bulletin involves reprogramming the PCM with the latest available software.

  Associated Products (4)

  2021 Ram 25002021 Ram 35002021 Ram 45002021 Ram 5500
  Associated Documents

  • DownloadMC-10234476-0001.pdf↗
• December 16, 2022•Document ID: 10229819

  Service Bulletin/Repair Instructions
  WHEELS; STEERING; ELECTRICAL SYSTEM; BACK OVER PREVENTION; PARKING BRAKE; ENGINE AND ENGINE COOLING

  Mfr Comm. #:

  08-234-22

  Date Added:

  January 17, 2023

  Manufacturer:

  RAM

  Summary

  UAV and UCV Radio Enhancements Customers may experience one or more of the following: ? **Wi-Fi hotspot connection failure. ? Speaker popping, crackle noise during Voice Recognition (VR) response and navigation guidance. ? Mobile Station Integrated Services Digital Network (MSISDN) missing from radio, no connected services working.** ? Lost radio presets. ? SXM favorite song not displaying/playing. ? Incorrect navigation address/location/directions. ? Lost navigation settings. ? SXM icon inoperative (D-Truck). ? Radio display screen is black when the ignition is on (Rear View Camera (RVC) not affected (D-Truck)). ? Radio freeze intermittent (RVC not affected (D-Truck)). ? Wireless connectivity pair or connection issue (D-Truck). ? Radio channel changes by itself (D-Truck). ? Backup camera has black display screen, or Only displays Check Entire Surroundings with black screen (occurs when vehicle is shifted immediately to reverse upon key-on before RVC signal is received, recoverable with key cycle) (D-Truck). ? High pitch chime noise (D-Truck). ? Contact list not loading (D-Truck). ? ?Device Not Supported? message (D-Truck). ? Remote app inoperative (D-Truck). ? Travel-Link fuel price incorrect (D-Truck). ? Backup camera gridlines missing (D-Truck). ? Unable to adjust volume (D-Truck). ? Radio may reset/reboots, turn itself off and then back on again (D-Truck). ? High pitch squeal, pop or humming sound coming from all of the speakers (WK RU Only). ? Radio display screen is black, intermittent (RVC not affected (WK RU Only)). ? Radio freeze intermittent (RVC not affected (WK RU Only)). ? Navigation stuck on loading screen or not appearing at all (WK RU Only). ? Radios resets when a wireless connectivity paired phone receives two text messages one after another simultaneously after approximately seven seconds. (ABD sales code). ? Speaker crackling noise on non amplified vehicles (WK RU, UAV Only). ? Active cal

  Associated Products (12)

  2021 Ram 25002021 Ram 35002021 Ram 55002020 Chrysler Pacifica2020 Ram 25002020 Ram 35002020 Ram 55002019 Chrysler Pacifica2019 Ram 25002019 Ram 35002019 Ram 55002018 Chrysler Pacifica
  Associated Documents

  • DownloadMC-10229819-0001.pdf↗
• December 16, 2022•Document ID: 10229759

  Service Bulletin/Repair Instructions
  ENGINE AND ENGINE COOLING; FUEL SYSTEM, GASOLINE

  Mfr Comm. #:

  S2207000003

  Date Added:

  January 17, 2023

  Manufacturer:

  RAM

  Summary

  Suspected Internal Exhaust Gas Recirculation (EGR) Cooler Coolant Leak, Additional Diagnostics.

  Associated Products (20)

  2023 Ram 25002023 Ram 35002023 Ram 45002023 Ram 55002022 Ram 25002022 Ram 35002022 Ram 45002022 Ram 55002021 Ram 25002021 Ram 35002021 Ram 45002021 Ram 55002020 Ram 25002020 Ram 35002020 Ram 45002020 Ram 55002019 Ram 25002019 Ram 35002019 Ram 45002019 Ram 5500
  Associated Documents

  • DownloadMC-10229759-0001.pdf↗
• December 15, 2022•Document ID: 10229710

  Service Bulletin/Repair Instructions
  FUEL SYSTEM, GASOLINE; ENGINE AND ENGINE COOLING

  Mfr Comm. #:

  9100112

  Date Added:

  January 17, 2023

  Manufacturer:

  RAM

  Summary

  Gasket, Cylinder Head Cover For US dealers, and 21-22 model year vehicles only. If replacing the cylinder head cover/fuel injector harness gasket due to an oil leak, please also replace the following components: 1. 68445548A$ - Cover, Cylinder Head (includes gasket); 2. 05179087A$ - Housing, Rocker Arm; 3. 68005453A$ - Bolt and Grommet, Cylinder Head Cover to Cylinder Head (qty 6); 4. 05114418A$ - Gasket, Rocker Arm Housing; Engineering requires these parts for analysis to determine root cause of the leak. Once the repairs are complete, please contact FCA Redacted Content to set up a Fast Track for the return of the parts.

  Associated Products (8)

  2022 Ram 25002022 Ram 35002022 Ram 45002022 Ram 55002021 Ram 25002021 Ram 35002021 Ram 45002021 Ram 5500
  Associated Documents

  • DownloadMC-10229710-0001.pdf↗