Ram 1500 Complaints

11,877 consumer complaints on file.

#10928396November 28, 2016
SERVICE BRAKES
THE BRAKE PEDAL ON THIS GENERATION OF RAM 1500 PICKUPS SITS CONSIDERABLY HIGHER THAN THE GAS PEDAL. THIS MEANS WHEN DEPRESSING THE GAS PEDAL, IF YOU QUICKLY HAVE TO MOVE TO THE BRAKE, YOUR FOOT CAN BECOME STUCK UNDER THE BRAKE PEDAL. THE BRAKE PEDAL SHOULD BE LOWERED AS ITS HEIGHT IS TOO HIGH. RAISING THE GAS PEDAL WOULD MAKE IT TOO HIGH AS WELL CREATING A DIFFERENT PROBLEM. THERE ARE MANY DISCUSSIONS ONLINE ABOUT THIS PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10927835November 25, 2016
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
TL* THE CONTACT OWNS A 2016 RAM 1500. WHILE PARKED OUTSIDE THE HOUSE, THE VEHICLE CAUGHT FIRE. THE FIRE DEPARTMENT EXTINGUISHED THE FLAMES. A REPORT WAS NOT FILED. THE VEHICLE HAD NOT YET BEEN TOWED TO THE JUNK YARD. THE MANUFACTURER WAS NOTIFIED AND A CLAIM WAS FILED. THE FAILURE MILEAGE WAS UNKNOWN. UPDATED 01/26/2017*CT CONSUMER STATED FIRE STARTED IN THE ENGINE COMPARTMENT BECAUSE THAT'S THE ONLY PLACE THE FIRE WAS WHEN WE FIRST NOTICED IT. UPDATED 7/10/18*JB *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10927358November 22, 2016
ENGINE, POWER TRAIN
WHEN REMOVING FOOT FROM ACCELERATOR, VEHICLE STAYS AT 1450 RPMS, CAUSING THE VEHICLE TO GO 10-15 MILES PER HOUR. IT IS UNSAFE FOR MY WIFE OR DAUGHTER TO DRIVE. AFTER TWO SERVICE VISITS, I AM TOLD THAT IT IS NORMAL. IT DID NOT DO THIS PROBLEM DURING FIRST 1500 MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10927397November 22, 2016
POWER TRAIN
TL* THE CONTACT OWNS A 2016 RAM 1500. WHILE DRIVING APPROXIMATELY 50 MPH, A VIBRATION EMERGED UNDER THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING AND THE DRIVESHAFT WAS REPLACED. THE VEHICLE WAS TAKEN TO THE DEALER TWO OTHER TIMES FOR THE SAME FAILURE. THE FIRST TIME, THE DEALER BALANCED THE WHEELS. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS IN THE PROCESS OF BEING REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 3,100.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10927190November 21, 2016
FUEL/PROPULSION SYSTEM
32 GALLON OPTIONAL FUEL TANK INSTALLED. DASH BOARD FUEL GAUGE INDICATOR SHOWS E FOR EMPTY AND ZERO MILES TO EMPTY ON DIGITAL DISPLAY. FILLED 32 GALLON TANK AND IT ONLY TOOK 25.7 GALLONS. I LOOKED UNDER THE TRUCK AND CONFIRMED I HAVE A 32 GALLON TANK. REPORTED TO CHRYSLER 1-800-763-8422 IN MAY OF 2016 BUT I COULD NOT DEAL WITH THE ISSUE UNTIL OCTOBER 2016. I TOOK TRUCK TO LOCAL CHRYSLER DEALER IN (JOE MACHENS) COLUMBIA, MO MID OCTOBER 2016. THEY FOUND NOTHING WRONG. CHRYSLER STATED THEY ARE AWARE OF THE ISSUE BUT HAVE NO FIX AS OF 11/21/2016. VERY POOR COMMUNICATIONS COMING BACK TO ME FROM CHRYSLER ENHANCED CUSTOMER SERVICE. I HAVE SPOKE WITH KAITLYN, KENYA AND VERONICA OVER THE PAST MONTH ABOUT THIS ISSUE WITH NO TIME FRAME WHEN CHRYSLER WILL HAVE IT RESOLVED. LAST PERSON I SPOKE WITH RYAN AT 1-800-763-8422 EXTENSION 40614. HE STATED WOULD CALL ME BACK WITHIN 24 HOURS WITH ANSWERS. THAT WAS TWO WEEKS AGO. I AM GETTING THE RUN AROUND. I HAVE A STRONG FEELING THEY ARE NOT GOING TO RESOLVE THIS ISSUE. TWO CASE NUMBERS HAVE BEEN ISSUED BY CHRYSLER TO ME. REF # 29319235 WHICH THEY CLOSED. ALSO 30324341 WHICH SHOULD CURRENTLY BE OPEN. THANK YOU FOR ANY PRESSURE YOU CAN PLACE ON CHRYSLER TO HAVE THIS ISSUE RESOLVED SOONER VERSUS NEVER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10927328November 21, 2016
ELECTRICAL SYSTEM, ENGINE, SUSPENSION
THEIRS A LOT OF RECALLS THEY DON'T FIX THEM AND I'M SCARE OF DRIVING THE TRUCK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10926963November 18, 2016
ENGINE
MY TRUCK HAS AN EXHAUST LEAK THAT ALLOWS RAW DIESEL FUMES TO BE DRAWN INTO THE VEHICLE'S HVAC SYSTEM. WHEN THE TRUCK IS STATIONARY AND THE ENGINE IS IDLING, DIESEL EXHAUST FUMES CAN BE EASILY DETECTED IN THE CAB OF THE TRUCK. BECAUSE THIS TRUCK IS EQUIPPED WITH SCR, DEF, AND DPF SYSTEMS, YOU SHOULD NEVER BE ABLE TO SMELL RAW DIESEL EXHAUST WHEN THE ENGINE IS RUNNING. HOWEVER, WHEN THE TRUCK IS STATIONARY, YOU CAN SMELL RAW DIESEL EXHAUST IN THE CAB AND WHEN STANDING OUTSIDE THE TRUCK. I BELIEVE THE LEAK IS COMING FROM THE EXHAUST ELBOW, JUST DOWN STREAM FROM THE TURBO ASSEMBLY. THIS IS A KNOWN WEAK POINT IN THE EXHAUST SYSTEM AS MANY RAM ECODIESEL OWNERS HAVE EXPERIENCED THE SAME LEAK AND SYMPTOMS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10926262November 15, 2016
POWER TRAIN
THE TRUCK SHIFTED IT SELF INTO GEAR WHILE RUNNING IT WAS IN PARK I GOT OUT AND WALKED AWAY ONCE I WAS 50' AWAY I HEARD THE TRUCK SHIFT AND TURNED JUST IN TIME TO SEE IT START ROLLING AWAY. ONCE I RECOVERED MY TRUCK FROM THE BOTTOM OF THE HILL I THOUGH MAYBE I LEFT IT IN GEAR AND GOT OUT UNLIKELY I HAVE OWNED THE TRUCK FOR THREE YEARS. I ATTEMPTED TO SEE IF IT WOULD REPEAT I COULD NOT GET IT TO SIT ON MY DRIVEWAY IN GEAR WITH OUT ROLLING AWAY IMMEDIATELY WHILE IN GEAR. MY DRIVE WAY IS STEEP AND THIS DID CONSIDERABLE DAMAGE TO THE TRUCK AND PROPERTY. THE TRUCK SHIFTED ITSELF IN TO GEAR ONCE BEFORE WHEN I FIRST PURCHASED THE TRUCK BUT AT THE TIME I WROTE IT OFF TO MY CONFUSION WITH THE DIAL SHIFTER AND THE TRUCK ONLY WENT A FEW FEET INTO A CURB BLOCK. NOW THAT THIS HAS HAPPENED I RECONSIDERED. I WILL NOT BE LETTING MY TRUCK RUN ANY MORE WITHOUT ME BEHIND THE WHEEL.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10925943November 14, 2016
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
SINCE I PURCHASED MY RAM, THE CHECK ENGINE LIGHT COMES ON AND OFF AS IF PLEASES AND RANDOMLY IT WILL TELL ME FUEL SENSOR FAIL. THIS COMES ON AND OFF RANDOMLY BUT LATELY IT HAPPENS AT LEAST ONCE A TRIP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10925922November 14, 2016
ELECTRICAL SYSTEM:IGNITION:SWITCH
TL* THE CONTACT OWNS A 2013 RAM 1500. WHILE PARKED IN THE DRIVEWAY, THE VEHICLE EXPERIENCED ELECTRICAL SYSTEM FAILURE AND CAUGHT FIRE. THE DEALER DIAGNOSED THAT THE IGNITION SWITCH NEEDED TO BE REPLACED. THE IGNITION SWITCH WAS REPLACED. THE MANUFACTURER WAS NOTIFIED. THE VEHICLE'S WARRANTY ENDED ON OCTOBER 15, 2016. THE FAILURE MILEAGE WAS 20,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10926004November 14, 2016
STEERING
TL* THE CONTACT OWNS A 2013 RAM 1500. AFTER STARTING THE IGNITION ON THE VEHICLE, THE POWER STEERING FAILED. AT TIMES, THE POWER STEERING APPEARED TO WORK PROPERLY. THE CONTACT FELT THAT THIS WAS A SAFETY ISSUE AND WAS DANGEROUS IF THE FAILURE OCCURRED WHILE THE VEHICLE WAS IN MOTION. THE DEALER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 70,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10925325November 10, 2016
FUEL/PROPULSION SYSTEM
MY 2014 RAM 1500 HAD TO HAVE ITS DEF (DIESEL EXHAUST FLUID) TANK REPLACED. I WAS TOLD SINCE IT IS AN EMISSIONS COMPONENT IT IS NOT UNDER WARRANTY. IT COST OVER $2000 TO REPLACE THIS TANK ONLY BECAUSE THE SENDING UNIT WAS INOPERABLE. THE SENDING UNIT IS INTEGRAL TO THE TANK SO YOU COULD NOT REPLACE THE SENDING UNIT. THE SENDING UNIT WOULD NOT REGISTER A FULL TANK. WHEN THE UNIT INDICATED THE TANK WAS EMPTY (WHEN IT WAS NOT) THE VEHICLE IS REQUIRED TO GO INTO LIMP MODE(3-5MPH). THIS COULD BE VERY DANGEROUS WHEN DRIVING LONG DISTANCES IN REMOTE AREAS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10924653November 7, 2016
UNKNOWN OR OTHER
HAD JUST BACKED VEHICLE OUT FROM UNDERNEATH CARPORT AT MY HOME, LEFT IN DRIVEWAY, TURNED OFF IGNITION (IT WAS STATIONARY), AND WENT INSIDE MY HOME. A FEW MINUTES LATER, THE VEHICLE STARTED EXPLODING AND CAUGHT FIRE. THE VEHICLE BURNT UP COMPLETELY, IT IS A TOTAL LOSS!!!
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10924136November 3, 2016
STRUCTURE:BODY, ELECTRICAL SYSTEM, UNKNOWN OR OTHER
TRUCK HAD A LEAK BEHIND THE DASH WHICH COULDN'T BE REPAIRED AFTER MULTIPLE ATTEMPTS. MOISTURE WITHIN THE CAB OF THE TRUCK HAS CAUSED ANYTHING METAL IN THE CAB TO RUST AND HAS ALSO AFFECTED SOME ELECTRICAL COMPONENTS. I NOTICED THE LEAK MORE WHILE THE TRUCK WAS STATIONARY DURING HEAVY RAINS/SNOW. LEAK WAS NOTICED IN OR AROUND 11/2015 AND CONFIRMED IN 1/2016 AND IS NOW ASSUMINGLY REPAIRED. RUST IS A MAJOR CONCERN ALONG WITH MOISTURE THAT MAY HAVE AN AFFECT ON ELECTRICAL COMPONENTS OF THE VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10923885November 2, 2016
POWER TRAIN
TL* THE CONTACT OWNS A 2016 RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V461000 (POWER TRAIN); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10923886November 2, 2016
POWER TRAIN
TL* THE CONTACT OWNS A 2016 RAM 1500. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED A ROLLBACK WHILE IN PARK AND WITH THE ENGINE RUNNING. IN ADDITION, THE GEAR SHIFTER DID NOT REGISTER THE VEHICLE IN THE CORRECT GEAR. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THE FAILURE COULD NOT BE REPLICATED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS APPROXIMATELY 5,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10919795October 28, 2016
AIR BAGS
TL* THE CONTACT OWNS A 2013 RAM 1500. WHILE DRIVING AT ANY SPEED, THE AIR BAG WARNING INDICATOR TURNED ON AND OFF. THE FAILURE WAS NOT DIAGNOSED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 76,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10919039October 26, 2016
UNKNOWN OR OTHER, POWER TRAIN
AFTER GOING TO TWO DEALERSHIPS, I AM UNABLE TO GET MY RECALL R46/NHTSA 15V-541 REPAIRED. TUTTLE CLICK DODGE IN IRVINE CALIFORNIA AND HUNTINGTON BEACH DODGE IN HUNTINGTON BEACH, CALIFORNIA BOTH ADVISE THAT THEY DO NOT HAVE THE PART, THAT CHRYSLER WILL NOT RELEASE THE PART OTHER THAN 2 A MONTH, AND AFTER ORDERING THE PART THROUGH BOTH DEALERS AND BEING TOLD I WILL BE CALLED WHEN IT ARRIVES, IT HAS BEEN MONTHS AND I STILL HAVE NO CALL AND NO REPAIR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10918152October 23, 2016
STRUCTURE:BODY, STEERING, SUSPENSION
WHILE TRAVELING ON A PAVED ROAD AT ABOUT 25-30 MPH, RIGHT FRONT TIRE BLEW OUT. THE TIRE WAS SEPARATED FROM INSIDE BEAD ALL ACROSS TOP OF TREAD TO OUTSIDE BEAD. TIRE BLOWING OUT CAUSED DAMAGE TO FENDER. NO EVIDENCE THAT THE TIRE STRUCK ANYTHING IN THE ROAD, INITIAL REPORT FROM A GOODYEAR REP SAID THAT THE TIRE JUST SEPARATED. NOTHING WAS FOUND IN THE ROAD OR VICINITY TO INDICATE THAT THE TIRE STRUCK ANYTHING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10918069October 22, 2016
SERVICE BRAKES
BREAKS WENT OUT ON THE FREEWAY.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0

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